PROFESSIONAL SUMMARY:

• Dynamic Business Analystwith over 7 years of IT industry experience.
• Strong knowledge of Banking, Insurance, Finance with emphasis onBusiness Data Modeling,Software Requirement Analysis, Process Modeling, Process FlowandQuality Assuranceskills using different methodologies.
• Extensive knowledge of all phases of thesoftware development life cycle (SDLC)and methodologies as Agile, Rational Unified Process (RUP) and Waterfall
• Organized manyJoint Application Developments (JAD)sessions and walkthrough, Interviews, Workshops sessionswith end - user/clients/stake holders and the IT group
• Design and review of various documents including theSoftware Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM)andtestingdocuments
• Proficient in creatingRisk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement SpecificationandBusiness Process Flows
• Proficient in usingUMLinbehavioral, structural and architectural modeling - in creatingUse Case, State, Activity, ClassandSequence diagrams using Rational Rose and MS Visio
• Extensive experience working with a wide variety of business and technology groups (includes developers, QA analysts, data architects, project managers) defining business requirements, functional requirements, non-functional requirements, use cases and creating detailed functional/technical specification documents.
• Experience in executing queries, retrieving and updating data in a database using SQL.
• Experienced in data mapping and data analysis.
• Developed Test Plans, Test cases and extensive experience in User Acceptance Testing (UAT)
• Experience in working withQA Teamsin defining theTest PlansandTest Cases, conductingUser Acceptance Testing and manage and track defects (Clear Quest)
• Excellent oralandwritten communication skills, interpersonal skills, andanalytical skills

TECHNICAL SKILLS:

Business Modeling: Rational Rose, Rational Enterprise Suite, MS Visio

Requirements Management: Rational Requisite Pro, MS Project, MS Office

Change Management: Rational ClearCase, Rational ClearQuest

Analysis/Modeling: UML, JAD/JAR, GAP Analysis, Business Definition Requirements, Business Process Mapping, Analysis, Research, Requirement Gathering, Requirement Documentation, Use Case Modeling, JAD/JRP sessions, Waterfall /Iterative, RUP, Total Quality Management, Six Sigma

Data Bases: SQL server, MS Access

Operating Systems: Windows 95/NT/2000/XP, Vista

Testing Tools: Quality Center 9.0, Load Runner, QTP

PROFESSIONAL EXPERIENCE:

Confidential, Solon, OH

Business /Data Analyst

Responsibilities:

• Gathered business requirements through interviews, surveys, prototyping and observations of account managers.
• Analyzed and prioritized user and business requirements, as system requirements, that were included while developing the software.
• Prepared work flow document and data models supporting and documents containing essential business elements, detailed definitions, & descriptions of the relationships, to analyze and document business data requirements.
• Planned and defined system requirements to User stories.
• Created UML Diagrams like Sequence Diagrams, Activity Diagrams and process flow diagrams to elaborate the new processes using MS Visio.
• Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues to develop specifications.
• Scheduled meetings with the DA’s (data analysts), developers, and SA’s (System Analyst).
• Worked extensively on data mapping and worked on to create data dictionary to consolidate all the features in the same dictionary.
• Coordinated daily activities with the IT Developers, QA and Product teams along with the project management group.
• Created and managed project templates, use case templates, requirement types and traceability relationships.
• Involved with testing team for UAT testing.

Environment: MS Visio, MS Word, MS Power Point, MS Excel, MS Visio and MS Project, SQL Server, .Net, Oracle database.

Confidential, Mettawa, IL

Business /Data Analyst

Responsibilities:

• Collected data in form of reports from different departments of the organization and compile them together to prepare a summarized report
• Interpret the collected data and make comparisons with the planned activities. Check for deviations or alterations.
• Assembled business requirement documents (BRD) and the functional specifications as per the user requirements
• Created Business Workflow based on the requirements gathered from the client
• Created functional specification documents based on the business requirement documents
• Followed the Agile methodology for the entire SDLC
• Organized JAD Sessions with SMEs to receive the business rules to verify data for data quality efforts.
• Suggested proper format to document the Business rules and got approval from management for the same.
• Participated in various meetings and discussed enhancement and modification request issues
• Conducted JAD sessions to resolve issues and conflicts, and to arrive at quick agreements regarding the system architecture design
• Prepared Business Workflow models using MS Visio that cover “How” business processes are accomplished
• Check the several documents received and sent by the organization for accuracy, presentation, legality and grammar.
• Interacted extensively with the client and the management teams to understand the requirements and to report the status of the testing efforts on their applications
• Actively worked with developers as needed to isolate the Root Cause Analysis of defects
• Worked with the clients on the final signing process in the User Acceptance stages

Environment: MS Visio, MS Word, MS Power Point, MS Excel, MS Visio and MS Project, Trillium tool, SAS, Cobol.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Analyzed the scope of the project and worked with business end-users to define business needs
• Worked with the SMEs to gather critical business requirements and business rules to be incorporated in the new application
• Coordinated JAD sessions & group meetings with stakeholders, end users and system owners and development team to define system requirements and system interface specifications
• Performed AS-IS analysis of the existing system and based on that conducted TO-BE analysis
• Performed GAP analysis between the legacy system workflows and the new system to identify the functional changes required to the new system
• Developed the Business Process Models (BPM) using Visio and UML diagrams
• Studied the legacy application to derive functionalities through functional decomposition and ensured the proposed system meets the requirements
• Employed Agile Methodology to conduct the system development
• Delivered the comprehensive Business Requirements Document (BRD) and Functional Requirement Specifications (FRS) document
• Documented Use Case Narratives and used MS Visio to model UML Diagrams like Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class diagrams and Business Process Diagrams for the application's design
• Coordinated sessions with System Analyst, Application Architect, Development Team and Project Manager to setup the time frame for project milestones, artifacts walkthroughs and reviews
• Coordinated and managed the Change Request (CR) Control process for the project by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project
• Conducted regular meetings with development team members, Project Manager and testing team to better understand system functionality in order to improve quality
• Conducted User Acceptance Testing (UAT) and developed the test plans, test scenarios, test cases and test data to be used in testing based on business requirements, technical specifications and product knowledge

Environment: Rational Requisite Pro, UML, MS Visio, MS Word, MS Power Point, MS Excel, MS Visio and MS Project

Confidential, Seattle, WA

Business Analyst

Responsibilities:

• Conducting user interviews at both in-house and client locations, gathering and analyzing requirements
• Designed and developed Use Cases, activity diagrams, sequence diagrams, OOD using UML
• Identify research, realize, investigate, analyze, define and document business processes and Use Case scenarios
• Perform GAP analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements
• Conduct workflow, process diagram and gap analyses to derive requirements for existing systems enhancements
• Assist with user acceptance testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Worked with development and testing teams to accomplish timely release objectives
• Using detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications
• Act as a resource in understanding how IS carries out business functions and assists in ensuring the timely and effective implementation
• Developed timelines for project delivery, and managed projects and resources to successful completion
• Liaison for projects with other corporate departments, including executive, legal and information services as well as vendor relationships
• Responsible for all project documentations
• Extensively work on Access, Excel, Word, PowerPoint, MS SQL, MS Project & Power Builder
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements
• Using detailed knowledge of application features and functions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications.

Environment: Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, Rational Test Manager, MS Visio, UML, SQL and Oracle 9i

Confidential, San Jose, CA

Business Analyst

Responsibilities:

• Coordinated JAD sessions to understand the user requirements and also their system's implementation
• Was Able to understand business goals and business context and translated them into functional specifications
• Experienced in web services concepts and support utilities, related database utilities. Demonstrated understanding and experience with SQL Queries
• Involved in gathering requirements, identifying and preparing Use Case specification documents, creating Trace-ability matrix
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose so that developers and other stakeholders can understand the business process
• Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements
• Synchronized and prioritized relevant defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Wrote requirements for various reports to be generated and migrated
• Regularly followed up with Development Team to discuss discrepancies identified during testing
• Served as a liaison between the users, facilitators and the project team as a team lead
• Supported for the creation of test plans and the debugging of problems

Environment: UML, MS Visio, MS Project, MS Office and Oracle

Confidential

Business Analyst

Responsibilities:

• Analyzed clients systems and business processes
• Addressed all aspects of credit card business
• Established a Business Analysis methodology around the Rational Unified Process
• Researched the various steps in the lifecycle and then constructed the system in a way that the high risk customers would be easily identified and monitored
• Streamlined clerical work processes and mapped then into the new system
• Developed project plans and managed project scope
• Assisted in building a Business Analysis Process Model using Visio
• Performed extensive Requirement analysis and developed Use Cases and workflows
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams
• Played a key role in the Planning, User Accepted Testing, and Implementation of system enhancements and conversions
• Provided key input in working with users in defining project and system requirements
• Developed strategic partnerships with the business units to develop a solid knowledge base of the business line including the business plan, products, and process and revenue streams
• Documented and delivered Functional Specification Document to the project team
• Developed business requirement specification documents as well as high-level project plan
• Assisted the Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations

Environment: UML, Rational Requisite Pro, Rational Rose, MS Word, MS Power Point, MS Excel, MS Access