SUMMARY

• 7+ years of experience as a BUSINESS ANALYST in Finance, Healthcare and Banking domains with strong Knowledge of Business Requirements Gathering, Business Process Flow, and Business Process Modeling.
• Strong knowledge of Software Development Life Cycle (SDLC), Rational Unified Process (RUP) methodology, Agile, Waterfall and Project Life Cycle.
• Experienced in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, design, development, testing and deployment.
• In - depth working experience with different requirement elicitation techniques like, JAD Sessions, Document analysis, Interface analysis, Prototyping, Reverse engineering, Observation, Role playing, Survey, Interview, Brainstorming, Requirement workshop etc.
• Extensive experience in documentation of business requirements and system functional specifications, including BRD, FRD, and FSD.
• Written Use cases and have produced Use Case Models, creating Behavioral diagrams (use case diagram, Activity diagrams and Sequence diagrams) based on UML Methodology & Business process flow diagrams.
• Created wireframes/ mockup screens using MS Visio at the time of elicitation of Requirements from the stakeholders.
• Expert in Tracking and Managing the Requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
• Expertise in assisting the Testing Team in creating the Test Plans, Test Cases and Test Scripts and efficiently prioritize and manage the defects using the Defect Tracking system.
• Expert in writing detail system use cases, developing business test cases, and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users.
• Experienced in conducting User Acceptance Testing at both company and clients premises.
• Basic knowledge of Change management and Release management.
• Expert in broad range of technologies, including business process tools such as MS Excel, MS Access, MS PowerPoint, and MS Visio.
• Utilized a combination of business knowledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problems.
• Proficient in writing SQL queries to manage customer database, good knowledge of Data Ware housing.
• Experience in working and coordinating with distributed team in onsite- offshore model
• Experience in giving presentation on the completed modules of the project and also to update the stakeholders on project progress.
• Effective in multitasking and effective management of assignments according to work schedules with strong project management orientation.
• Creative and aggressive self-starter with integrative thinking skills.
• Capable of forming and maintaining positive and productive working relationships in internal, external, independent and team environment.

TECHNICAL SKILLS

Business Modeling Tools: MS Visio, Rational Rose, UML 2.0

Methodologies: Spiral, waterfall, Agile, RUP, Scrum, Iterative.

Requirement Management Tools: Requisite Pro, Rational Rose.

Office Automation Tools: MS Office (Word, Excel, PowerPoint, outlook)

Defect Tracking: HP Quality Center

Testing Skills: Manual testing, UAT

Databases: Oracle 9i, MS Access, MS SQL Server, MySQL.

PROFESSIONAL EXPERIENCE

Confidential - PHOENIX,AZ

Senior Business Analyst

Responsibilities:

• The Capturing of data, development of financial estimates and project proposals to present, gain and obtain project funding approval, from Senior Management.
• Setting project expectations and monitoring the results of operations via reports.
• Development and management of master project plan; the evolution of project processes, logic and strategy to align efforts to timeline, needs and goals.
• Understanding business functionality, Requirement Gathering, Preparing Functional Specification documents, Process Analysis, Process Mapping, Project management and testing.
• Preparing User Interface and Use case documents
• Maintaining and updating Requirement traceability matrices.
• Assist development team in trouble shooting and developing the application.
• Identifying risk and compliance areas in the application and providing solutions.
• Responsible for risk management and scheduling JAD sessions with stakeholders to address issues and/or topics.
• Conducted JAD sessions to gain consensus on various issues related to the project.
• Identified Use cases from the requirements and wrote UCS (Use Case Specification).
• Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes.
• Performed various project co-ordination roles along with the project manager to see the timelines are met.
• Created to-do list, held weekly status meeting, daily scrum meeting, assessed risks and made sure the routing of the documents is done in the right and in a timely manner.
• Facilitate communication upward and across project team including project status, justifications for variances and technical information (architecture, design, and implementation objectives).
• Create and assess functional requirements and value expectations by analyzing product goals, existing user data, and creating wireframes and prototypes.
• Ensure projects are completed on time and within budget according to product specifications and are properly documented.

Environment: Microsoft Word, Excel, PowerPoint, Access for Windows, MS Visio, Proseries tax software and Quickbooks.

Confidential, CT

Business Analyst

Responsibilities:

• Involved in gathering, analyzing and documenting business requirements.
• Developed and pruned the artifact repository and templates to conform the RUP Standards.
• Extracted the Business Requirements during various sessions with business leads and entered all requirements in Requisite Pro, tracing them all the way to the stakeholder requirements.
• Created Business Process Flows across the capability.
• Decomposed high-level requirements into a detail functional design specification.
• Instrumental in writing the business and system Vision documents, business and System Use Cases, Supplementary Specifications and extracting Stakeholder Requirements.
• Conducted JAD sessions with extensive involvement from business, development, testing teams, architects, SME’s (Subject Matter Experts) of various business units.
• Conducted project related presentations and provided reports to the higher management.
• Involved in Defect Management process.
• Generated reports using Rational SoDA.
• Recognized for excellent ability to multi-task on projects consisting of diverse set of people, platforms and parallel timelines via exceptional communication,
• Organizational and interpersonal skills.

Environment: RUP, Windows, MS Project, Rational Suite (Requisite Pro, Rose, Clear Case, SoDA), MS Visio and UML.

Confidential, NC

Business Analyst

Responsibilities:

• Obtained a detailed knowledge of the business process being followed in the project environment.
• Was responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Worked with production staff to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives.
• Acted as a liason between the technical staff and the users (staff and management). Also was responbile for communications between Project Team and other related departments.
• Also involved in content management change control and Version Management. Performed regular updates to various static web pages.
• Gathered requirements through JAD sessions and interviews with direct clients. The requirements ensured CHECK 21 ACT compliance for the back office check processing
• Gathered requirements for efficient remittance processing through ARC procedures, MICR coding requirements, batch processing, and interaction of remittance system with Originating Depositor Financial Institution (ODFI), Receiving Depository Financial Institution (RDFI) and associated Automated Clearing House (ACH) Support Systems
• Lead client facilitation meetings to gather requirements (Inception phase), there after assisted tech leads in Analysis & Design of architecture using OOAD approach using UML & Rational Unified Process.
• Analyze and design Use Case diagrams, Class diagrams, sequence diagrams, Business Objects, Domain Object Model, and Visio to depict process flows and PowerPoint presentations.
• Implemented Traceability Matrix and User Requirement Specification Document (URS) and verified the functionality coverage.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Involved in developing the test strategy and test plans for User Acceptance Testing (UAT) testing.

Environment: Rational Rose, Rational RequisitePro, Rational ClearCase, RUP, MS Project, MSOffice2000, UML.

Confidential

Business Analyst

Responsibilities:

• Visiting clients and conducted meetings, organized sessions for the stake holders, to define the business requirements and to compose detailed design specifications.
• Involved in all the four phases of RUP during the Online Confidential t Tracker application.
• Worked on the BRD document and derived the FRS in to system use case diagrams.
• Developed conceptual models and using UML for high level business processes.
• Assessed the gap between existing In- Confidential t records system information and future potential data sources.
• Worked on test cases and test scripts and resolved pre-UAT and post-UAT issues.
• Worked on knowledge transfer by mentoring technical and non-technical teams.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level for the Business Process Improvement.
• Aided documentation of computer system validation lifecycle per FDA regulations.
• Involved in process mapping and assisted in process modeling; conducted and facilitated in JAD/ JAR sessions with system users; helped with design walkthroughs for base lining architecture.

Environment: .Net, SQL Server, MS Project, MS Visio, Requisite Pro, MS Access, Business Objects, Clear Quest, Clear Case, Load Runner, Erwin, QTP, QC, HTML.

Confidential

Business Analyst

Responsibilities:

• Participated in JAD sessions as scribler with our Sr.BA for requirements gathering.
• Primarily involved in gathering requirements for the GUI (Graphical User Interface) screens and designing the same.
• Analyzed and created workflow diagrams and presented to developers.
• Created use cases and designed use case diagram, class diagrams and sequence diagrams using Rational Rose.
• Prepare Software Requirements Specification (SRS) taking functional requirements specification as a base.
• Performed SWOT Analysis.
• Interacted with various cross-functional teams on building business scenarios, and understanding expenses and revenue stream.
• Prepared detailed reports of the defects and Comparison Chart. Interaction with the developers to report and correct defects.

Environment: Windows 2000, MS Office, RUP, UML, SQL, Ms Visio, Ms Access.