SUMMARY

• 7+ years of diverse progressive experience in Information Technology, with emphasis on Business Analysis and technical knowledge Expertise in working with Business Analysis, Business Processes, Business Process Models, Business Flow Diagrams and Business Requirement Documents for Financial, Banking and Brokerage, Mortgage and Government.
• Expertise in Business Systems Analysis and Requirements Management
• Strong analytical, problem - solving and communication skills with particular emphasis on clear, detailed Business Requirements and Functional Specifications, as well as reports for management
• Team player, result-oriented, fast learner, excellent communication skills with strong research capability
• Direct responsibilities include experience with requirements gathering, planning, organizing, and Change Management.
• Experience in all phases of Software Development Life Cycle (SDLC) aspects
• Extensive experience in Data Analysis, Data Cleansing, Requirements gathering, Business Analysis, Entity Relationship diagrams (ERD), Architectural design docs, Functional and Technical design docs, and Process Flow diagrams
• Experience in creating business process flow diagrams
• Experience in developing and writing functional business requirements and process flows
• Experience in participating JAD sessions for project definition involving analyzing requirements, creating prototypes, user interface.
• Experience in Business Process definition, Risk Analysis, and Use case Analysis.
• Developed design and functional specifications and produced deliverables related to the projects assigned.
• Experience in Business Analysis using Functional Flow charts, Check sheets, Interrelationship diagrams, Workshops and Brainstorming Sessions
• Experience in creating test cases, test scripts and test plans.
• Experience with User Acceptance Testing (UAT) & release skill sets
• Developed use case diagrams, sequence diagrams, state diagrams and activity diagrams using UML to make users and developers understand the system

TECHNICAL SKILLS

• Rational Rose
• Requisite Pro
• Rational Clear Quest
• UML
• Mercury Test Director
• QTP
• FTP
• Loadrunner and Clear Case
• C
• C++
• Shell
• Perl
• JAVA
• J2EE
• MS Access
• SQL
• ORACLE
• Linux: Red Hat
• Solaris Windows: XP
• 2003 Server
• Vista and HP Quality
• MS Office 2010 (Word
• Excel
• Power Point
• Outlook)
• MS Visio
• SnagIt
• Axure
• MS Project
• MS Access and MS FrontPage
• Bugzilla

PROFESSIONAL EXPERIENCE

Confidential, NY

Sr. Business Analyst

Responsibilities:

• Researched, analyzed and developed project plans, work flow systems, business rules and policies to enhance internal operations and computer systems.
• Operationalized state and agency policies and develop system requirement documents for computer applications that will support those policies.
• Created technical and user documentations for existing ad-hoc reports and standardize selection criteria for common reporting attributes; Prepared documentation for report conversion to be used in the new Child Care/ Head Start application.
• Compiled system reference documentations for Child Care and Head Start systems, by working as facilitator for multi-unit management groups and utilizing existing documentation and SQL scripts
• Analyzed agency wide workflow systems to identify opportunities for improvement through automation.
• Develop detailed specifications for user enhancements; prepare training curriculum and learning aids for computer systems; write user manuals and guides for Child Care/Head Start applications for ACS, sponsors and day care programs
• Develop scripts, scenarios and perform comprehensive testing of applications
• Perform training for end-users and agency management on computer system functions to improve overall efficiency.
• Performed testing for other projects for the client.
• Managed demo meetings for different phases of the project.
• Used different tools such as snagit to create different types of screen designs according to the user expectations. Also for better understanding of the development team.
• Used MS Visio for Business Process flow diagrams.

Environment: ACCIS, WES, MS Office (Word, Excel & PowerPoint), MS Visio, SnagIt, Axure, Windows 7, Agile

Confidential, NY

Sr. Business Analyst

Responsibilities:

• Worked with Citi bank team to understand their hedge fund requirements.
• Participated in various stages of data and requirement analysis for project needs.
• Gathered information from hedge fund managers and prepared business requirement documents and functional required documents
• Worked extensively on Hedge Fund and Private Equities.
• Analyzed the accuracy of hedge fund financial calculations, business rules and transactions for the application.
• Prepared Use cases based on Business Requirements and High Level Design using MS Visio.
• Understanding the real end user needs and analyzing their requirements on different platforms performing a cost benefit analysis and Risk analysis.
• Developed used case scenarios, class diagrams and Sequence diagrams.
• Conducted various JAD sessions with different stakeholders in order to get a better understanding of ongoing activities and updating every party of their tasks and assigned duties
• Documented business rules and business integration processes using BRD (Business Required Documentation) based on the gathered requirements.
• Created Workflow and Activity diagrams using Rational Rose.
• Conducted periodic meetings with technical team in order to make sure that developments are adhered to the business requirements and customer’s expectations.
• Verified that the requirements are testable and involved in testing for the software implementation
• Imparted technical experience assisting database designers in the development of current project right from the business transition phase to database design phase.
• Used SQL queries for data validation retrieving the date from the back end.
• Developed various Test Plans and Test Cases.
• Verified the issues raised by Confidential during the UAT testing and document them for the development team to fix them.
• Was Responsible for resolving the clients issue by working with Development and QA team.
• Constantly followed and reviewed SDLC methodology at every stage of software development in order to make sure that requirements are testable and necessary changes could be made before moving it to production.
• Preformed System Testing, Regression Testing, Functional Testing and also Conducted UAT (User Acceptance Testing)

Environment: Equitrak,MS Office, Quality center, Rational Rose, Java, SQL 2008, UML, Oracle11g, MS Visio, Windows XP, .Net, Dream weaver, Agile

Confidential

Business Analyst/Data Analyst

Responsibilities:

• Served as a liaison between mortgage specialists and the project team.
• Responsible for gathering user requirements and specifications for designing a mortgage based loan system using and documenting the same.
• Extensively involved in maintaining requirements traceability and communicating any changes to these requirements to different business groups and programmers.
• Led and conducted JAD sessions for requirements gathering, analysis and design of the system.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using Rational tools.
• Designed the system, prepared UML and sequence diagrams using Rational Rose and Visio.
• Responsible for writing detailed descriptions of user needs, program functions, and steps required for developing or modifying software programs using Rational Rose (UML).
• Prepared Detailed Design Specifications (DDS) and Functional Specification Documentation (FSD) and communicated these to the stakeholders.
• Actively interacted with different business groups to perform Gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired.
• Conducted Business Requirements, Functional and Technical meetings with Business groups.
• Used MS Visio for Process modeling and Business Process flow diagrams.
• Extensively involved in regression testing during various phases of the application.
• Prepared test plans, write test scripts and execute test scripts as the project develops.
• To be aware of all system changes affecting the business line.
• Developed Data Models and generated Database schema Structures and developed data flow diagrams.
• Testing of the application and posting the defects (Change Requests) on Rational Clear Quest.
• Participation in status meetings where such defects logged in CQ are reviewed.
• Have used XML Spy for Data Mapping and Data Modeling for large scale System Integration with Partner Applications.

Environment: Rational Rose, Rational Req Pro, Rational ClearQuest, RUP, QTP, WinRunner, LoadRunner, MSOffice2000, XML, XML Spy, OLAP, XSD, Java

Confidential, Beachwood, OH

Business Analyst/System Analyst

Responsibilities:

• Prepared interview questionnaires for the users and gathered requirements to write specifications and to shape software development process.
• Documented business workflows textually as well as in UML diagrams, according to RUP for a better understanding of the user community.
• Organized meetings with the development teams to elicit use cases and document them.
• Created and managed project template, use case project templates, requirement types and traceability relationships in Requisite Pro.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams using MS Visio.
• Involved in executing test cases, evaluating test results and preparing test summary reports.
• Worked as a liaison between CRM analysts and users.
• Documented timely reports using MS Project 2000.
• Checked business readiness and determined activities of flow.
• Assisted CRM Analyst in customization of sales force CRM as per the requirements of the stakeholders.
• Assisted in assigning roles and application of activities and workflows.

Environment: Rational Requisite Pro, MS-Visio, Microsoft Office 2003 (Word, Excel, PowerPoint), MS Project 2000, Windows XP, UML, RUP, MS Visio, Java, Websphere Application Server, Oracle

Confidential, Boston, NY

Business Analyst

Responsibilities:

• Responsible for gathering business requirements for the Security trading business, both in terms of enhancements to existing systems and in entirely new desktop applications.
• Interacted with Fixed Income Business Group to finalize the Business Requirement Documents.
• Responsible for working with the Management Division to determine business requirements, converting those business requirements into technical requirements and an overall web strategy/design, and then work with a team of developers to build, test and implement the solutions.
• Used WebFOCUS as the business intelligence platform.
• Extended Use Cases into descriptive sequence diagrams with linkage to constituent classes and objects
• Operated in a Rational Unified Process (RUP) development environment.
• Defined functional and technical requirements, modeled business processes while applying structured and object-oriented analytic techniques.
• Worked with IT department to develop product functionality and web usability specifications.
• Utilize Joint Application Development (JAD) to ensure greater client satisfaction and speed development times
• Performed all aspects of the SDLC including project planning and discovery, requirements analysis, systems design, implementation, integration and testing, quality assurance, deployment, and maintenance.
• Gathered requirements, interviewed end users, programmers and system analysts utilizing the JAD concept to define the system. Using Object Oriented Analysis (OOA) methodologies, prepared System Work Flow and Data Flow diagrams (Visio), performed gap analysis, briefed and updated team members (MS Project) and prepared briefings for management.

Environment: Java/J2EE, WebLogic7.1, SQL 2005/ 2000, RUP, LoadRunner, MS Office, MS Visio, Rational Rose

Confidential - Edison, NJ

Troubleshooting Technician

Responsibilities:

• Provide technical assistance for corporate giant Confidential with their IT infrastructure
• Exceeded business goal and provided outstanding customer service
• Lead, and manage photo lab operations for integrity such as film processor machines and printers
• Generated most revenue in the team of 15 technicians