SUMMARY

• 10+ years experience supporting Information Technology Management Projects including Requirements analysis and validation of functional requirements.
• Project management tasks including Risk Management, Data Analysis Quality Assurance, Control and Management.

TECHNICAL SKILLS

EXPERIENCE

Confidential

Reporting Analyst/Business Analyst

• Performed market research to provide better market analytical decisions
• Used SharePoint as a platform to expose business intelligence and big data analysis reports
• Performed discovery interviews to establish customer requirements, data analysis,vendor analysis, and developed robust strategic recommendations accompanied by implementation plans with return on investment.
• Provided support and prepared documents for management and senior staff
• Responsible for ordering and approval of multi - million dollar purchases requests (PR)
• Maintained employee security records and Administered payroll thru Castle and Fox Pro
• Documentation review and editing of documents and project deliverables.
• Created guidance, procedure and training documentation/material using Records Management software
• Responsible for data analysis and reporting for management
• Analyzed and provided recommendations of training needs of staff in conjunction company managers
• Provide standard and ad hoc reporting support to multiple business units and external clients. 
• Created documents, spreadsheets and presentations for management staff
• Used Customer Relationship Management Software (CRM) to manage business contacts, clients and contract wins.

Business Analyst/HR Analyst

• Liaison between the Civilian Personnel Advisory Center, and the Assistant Chief of Staff sections to complete civilian staff hiring through Administered ACS sections in writing new Position Descriptions
• Recruited entry level to Top Secret /Sensitive Compartmented Information security cleared applicants
• Supported account stakeholders with reporting and ad hoc information requests including performance metrics through compilation and market research thru interpretation of data
• Provided management reporting, and data analysis to ensure enhancement of systems
• Monitored recruitment operations, process improvement efforts
• Responsible for compliance with Federal Acquisition Regulations (FAR);
• Conducted online and in-house training of compliance with FAR Regulations
• Used Sharepoint software for storing documents and management content

Business Analyst/Project Controller

• Analyzed vendor processes thru data analysis during the market research phase
• Facilitated Confidential Health System in creating Integrated Process Teams, Integrated Requirements, Design Workgroups and Tiger Teams
• Daily management of multiple projects using Confidential Project 2003 and 2007
• Provided support for the Senior Vice President on all programs including contract management, proposal development, cost analysis, burn rates and hiring
• Translated business requirements into functional specifications for the IT organization, managed changes to such specifications, and educated the IT organization on the direction of the business
• Investigated and analyzed feasibility of low to moderately complex enhancements, automations and processes. Analyzed, define and interpret business needs and issues using the software tool PeopleSoft.
• Provided Business Process Requirement support to enhance Confidential Capability Statements
• Assisted in the management of open issues and in planning for resolution for complex projects; Maintained communications with technical counterparts to adopt best practices into enterprise technology strategy
• Followed Configuration Management procedures to maintain project documentation and other artifacts
• Provided quality assurance for scope, requirements, Concept of Operations, market and data research and use cases

Defense Travel System Administrator/Executive Assistant

• Established travel arrangements for government employees thru Defense Travel System.
• Taught Defense Travel System Training classes for contractors within DOD
• Conducted training online and in-house to government employees about users’ questions and inquiries on Defense Travel System
• Identified and resolved system process issues related to Defense Travel System
• Guided/Assisted customers by providing consultation on the Administrative set-up of Defense Travel System
• Maintained accounting spreadsheets.
• Assisted office with various other administrative duties
• Created and presented web presentations for the Confidential Health System

Reporting Analyst/ Business Analyst

• Informed Senior Vice President of all program support efforts including contract management, proposal development, cost analysis, expenditures, time sold estimates, burn rates, and the hiring process
• Educated the IT organization on the direction of the business; Translated business requirements into functional specifications for the IT organization
• Analyzed feasibility of low to moderately complex enhancements, automations and processes. Defined business needs and issues
• Provided Business Process Requirement support and measurement techniques to enhance Confidential Capability