SUMMARY: 

• She has an extensive background in scrum and agile methodologies leading projects as a Business Analyst, Web Product Manager, Program Manager, Product Owner and.
• She has also been a User Acceptance Test Lead and has Functional Testing experience.
• She has over 13 years of experience working on multi - channel digital initiatives and managing cross-functional delivery teams.
• She has comprehensive experience leading functional & business requirements gathering, analyzing and documenting complex current state processes, translating requirements into future state proposals and designs, implementing process changes, overseeing technical implementations, and directing work effort through project management.
• She is a certified SAFe Agilist and Sun Certified Programmer for the JAVA 2 Platform 1.4

PROFESSIONAL EXPERIENCE:

Confidential

BUSINESS ANALYST / PRODUCT MANAGER

Responsibilities:

• Develop the vision and sign off on the business capabilities.
• Oversee the work of the team of 12 developers and 5 testers to meet on-time deliverables
• Partner with cross-functional business stakeholders to assess and gather requirements of the partner applications for integration
• Document the project plan with release timelines using Visio and Microsoft Project
• Document and maintain the project roadmap with milestones using Visio
• Define and own features and epics for business functions for the portal using Visual Studio Online
• Work with UX architects to design UI experience
• Track and report sprint progress, ensuring release timelines were met

Confidential

BUSINESS ANALYST/PRODUCT OWNER

• Own and document the roadmap and timelines for releases
• Maintain the product backlog in RALLY; Create sequence/process flows, use cases, functional requirements and work with offshore development/test teams to deliver features committed to the sprint.
• Work with business/technical stakeholders to gather requirements and design solutions supporting the requirements. 
• Work with UX designers to design the wireframes for the portal
• User story creation and backlog grooming to define business requirements.
• Support design sessions through interviews / JAD sessions to clarify and resolve functional gaps.
• Obtain sign off with stakeholders, technical SMEs, and management. 
• Create sequence/process flows, and use cases documenting functional (FRDs) and system requirements (SRDs) 
• Develop a comprehensive understanding of the business and systems environment through research and analysis - becoming a SME 
• Identify and communicate risks and issues to management. Contribute to test/UAT acceptance.

Confidential  

Test Lead

• Get a clear understanding on the business requirements, end-to-end system process to document functional specifications FRDs•Write use cases, user stories and visio call flow diagrams for the IVR application.
• Design wireframes/mock-ups for Android and iPhone using Prototyper tool.
• Document application design document, traceability matrix and release notes.
• Writing SQL queries/scripts for data modification/validation
• Lead and coordinate efforts with onsite and offshore teams.

Confidential  

SYSTEMS AND DATA ANALYST 4

• Functional analysis, requirements gathering & analysis, writing user stories/specifications and software testing for the IT Self Help web portal project. Review and translate these business requirements into technical design documentation for IT Self Help web client and Decision Center database.
• Maintain the Data Dictionary and Access database used to generate the data dictionary
• Automate Business Objects report execution using QTP; Maintain automated QTP scripts that run reports in Business Objects Universe.
• Participate in the development of application blockpoint detailed outage plans, identifying and documenting specific technical tasks that need to be executed to ensure successful implementation of blockpoint content. Perform scheduled maintenance and major blockpoint tasks during planned outages.
• Comply with Boeing policies and adhere to quality standards to meet internal audit requirements.

Confidential  

Test Lead

• Create solutions options based on research of current system capabilities and standard processes.
• Create use cases and prototypes based on business requirements.
• Write user stories and visio flow diagrams.
• Configure/setup test environment - understand underlying database table design and create SQL scripts to manipulate test data in Oracle database.
• Develop test plan, design test scripts / testcases

Confidential  

Backoffice Test Engineer

• Develop test plans for client server applications and system upgrades
• Design testcases for applications that support the brokerage system - develop test scenarios for user stories in each sprint from product backlog
• Setting up batch applications on a virtual machine, configuring the properties file of every batch application prior to running the app.
• Load data in warehouse database by running ETL after setting up data in the backend database. Also use ETL to load data into datamart.
• Configure test environment: Load master DB, load latest packages.
• Execute black box and gray box functional tests as well as regress defects found in the sprint.
• VersionOne: Add tasks to user stories, update hours in sprint tracking, review burndown chart to track project progress.
• Participate in test plan reviews and test requirement workshops

Confidential  

SYSTEMS AND DATA ANALYST4

• Front end UI Design and ownership of the Maintenance Engineering Management application.
• Process Analysis and Change Management
• Track CRs (Change Requests) in CASCQ, run performance metrics reports.
• Troubleshooting data issues using SQL
• Liaise closely with the Data Management team, and other enabler teams to ensure technology standards and best processes are upheld

Confidential  

IVR Test Lead

• Testing for customer account validation, order track, feature/priceplan/soc changes, voicemail, warranty and payment modules. Validate product requirements, document the test plan, design test scenarios and test sets; Test execution involves Functional, Integration & UAT cycles.
• Design testcases from Call Flows and specs.
• In-depth understanding of XML file manipulation SOAP XML and transactions and n-tier to DB logic - using XML Spy 
• Create defect reports: Log defects in HP Quality Center and follow-up on the status of defects
• Walk through the scenarios with UAT, and assist in UAT testing. 
• Setup test data: Create and maintain SQL scripts for inserts/updates in TSDB database.
• Mentor new recruits on the team.