SUMMARY:

• Seeking Business Analyst position where strategic initiative and digital transformation skills can enhance project/product management, drives organizational goals to align existing and new capabilities in identifying real business problems and opportunities, design solution options, deliver business value and innovates through the voice of customer and shifts the business of IT from cost - cutters to revenue-generators.
• Over 15 years of direct business engagement in multiple domains that includes core Accounting practices, Commodities Trading, Retailing, Market Research, Manufacturing, Consulting, Insurance, Securities and Brokerage.
• Over 8 years of project and quality management. Enhancing business decisions and processes with real-time data from Business analytics and tools.

TECHNICAL SKILLS:

Bizagi, Google Apps, MS Office, MS Project, MS-Test Manager, MS-Visio, SSIS, SSAS, SSRS, SAP HANA, BODS, Predictive Analysis, Lumira, Crystal Reports, TAO, FICO, MM P2P, SD OTC, PCI-DSS, XML, HTTP, SharePoint, TFS, HP QTP, Load Runner, RPT, JIRA, HP-QC/ALM, Soap-UI, Balsamiq, HTML, CSS, SQL, Visual Studio, JMETER,.NET, Rally, Photoshop and Primavera

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

IT Consultant BA Digital Transformation

• Prepares and maintains management, operational reporting and metrics packages for Benefits, Budget, Production KPIs, Claims Pillar packages at the Local, Zone and National Levels.
• Designs and documents requirement for application running on multiple devices (Laptop, Handheld and desktop) and multiple browsers.
• Identifies “as is” GAP and future state of process, design and implement added value processes that eliminate waste and saves operational time.
• Identifies business opportunities and problems through needs assessment, designs and documents solution options, and drives stakeholder’s communication management across multi-platform usability.
• Elicits requirements and translate system and user requirements to use cases and decompose epics to user stories for scrum teams.
• Translate functional requirements documents to technical document and detailed Business Process Model Notations using Visio and Bizagi to depict workflow process
• Leads project artifact review sessions for cross browser compatibility with project stakeholders, solicit and incorporate feedback with formal approvals
• Leads work on data lineage, data flow and enterprise landscape artifacts, modeling and sourcing of disparate data into the EDW. Oversee creation and documentation of Data Transformation logic, Interface Control Documents, and Data Mapping reviews.
• Defines relational constraint rules, establish data quality management with referential integrity and performs data massage, cleansing, quality check and transformation.
• Develops, validates and maintains register of rules and logic regarding benefits and savings calculations, Flat Fee and Hourly Rate, SIR Billing tracing and other revenue tracing.
• Measure and report project progress using data feed from Lean/Agile to produce traditional project reports for top executive for continuous buy-in and collaborate with management on issues related to strategy formulation process and new growth opportunities.
• Work with management to identify Digital Retirement Program’s challenges and design solution options.
• Provides input to retrospective meeting and coach teams on Agile best practices to foster team integration and cordial relationship with management.
• Develops identity and access management concept for Digital Retirement transformation program.
• Run and Supervise Agile Team to ensure Agile Framework implementation is in line with best agile practices. Develop Agile Investment Risk profile and Accounting system for managing agile project in order to align project costing with portfolio management.
• Analyzes data from investment performance metric and identifies opportunities to expand appropriate governance.
• Re-prioritize focus due to constant feedback from stakeholders; essentials for continuous integration. Design UAT, develops mega scenarios test cases and managed defect life cycle.

Confidential, Houston, TX

System Engineer

• Lead detailed integration strategy, end-to-end validation and management of backend system migration from 3M to Xerox with various API focusing on data mappings between systems delivery for Statewide Toll System.
• Document optical character recognition (OCR) subsystem process that provides, receives and stores images sent from connected cameras, lane server and the Tolling Zone controller.
• Defined OCR captured and human review process that includes front images and rear images for each vehicle and the readability success rate adjudged from the received images.
• Designed several Data Stage jobs using Join, Merge, Lookup, Change Apply, Change Capture, Funnel, Filter, ODBC, Column Generator, Transformer, Modify, Surrogate Key, Aggregator
• Reviewed performance requirement requirements of OCR capture using observation team and vehicle detection accuracy as a markup.
• Document the OCR subsystem error logging and diagnose errors/failures reports using MOMS to facilitate the response to problems encountered by the image capture system.
• Identified, resolved or escalated any issues within the OCR capability where the images are processed to acquire the plate number and jurisdiction of issue.
• Assisted OCR leadership in developing strategic planning goals and initiatives for OCR development with interoperability and inter-agency operations.
• Established SAP-HANA connectivity to data sources, data transformation and data integrity within SAP the native Application and Oracle DB. Enhanced SLT data flows, SLT provisioning, and SLT performance
• Verified conversion tools, middleware, drivers, reporting layers and validated Flat Files replication to SAP-HANA in timely and accurate manner.
• Coordinated OCR claims with interagency, tracing transactions timestamp in Database and OCR server.
• Designed and implemented test plan, operational test procedure and annual performance audit detailing OCR extraction, RFID and video auditing.
• Designed up-front architectures that translate business needs into process through UML, storyboards, wireframes and prototype.
• Mined, analyzed and cleaned data from lane transaction using SQL and ETL model for continuous integration.
• Used SAP Data Services tool to create object that represent data sources, dragged, dropped and configured objects in workflow and dataflow environment.
• Managed metadata stored in local object library, set Data Service to trigger Job Server to run jobs for application testing.
• Analyzed data, designed mapping documents to ensure successful ETL data flow. Retrieved data from associated repository and integrates data from multiple sources
• Used SAP Best Practices for Data Migration content to perform complex data transformation, manages extractions and transactions from ERP system and many data marts.
• Reviewed business requirement for front office, customer service, back office and inter agency group tolling management system.

Confidential, Columbus, OH

Senior BA

• Lead team to identify timeline considerations, established WBS and sequence activities including key assumptions and constraints.
• Leveraged IT to optimize process and methodologies. Analyzes data using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining.
• Developed OCR’s needs assessment for business intelligence needs, validating visualizations, and concept development around enterprise. Design reports and metrics specific to the enterprise need for OCR extractions.
• Elicited and Documents all requirements and work with Bizagi to developed workflow, data flow diagram, BPMN, ER model, and generates run instructions.
• Collaborated with the OCR team in order to structure datasets for use in an electronic data capture (EDC) system using API and updated ICD (Interface Control Document).
• Designed Data Stage jobs using the stages like ORAOCI, ODBC, Transformer, Join, Merge and Sort to populate and incrementally load the source data into Data Ware House tables
• Performed advanced validation on the scan quality and OCR quality processed, reviewed of document archival effort with stakeholders.
• Conducted OCR verification of payment data interfacing Wireshark, verified logs and communicated short, medium and long-term resolution to stakeholder.
• Interfaced with the Outside Stake Holders to understand opportunities, requirements and priorities to ensure the right hub for Business Process Solution.
• Monitored, measure and evaluated success of rolled out infrastructure on super market platforms Xstore, Store 21, Xpay and Tradewind with MICR, MSR, OCR input devices.
• Owned, prioritized product features for different tenders - credit cards, debit cards, cash, EBT, gift card, coupon and gift receipts.
• Owned and maintained product backlog and priorities of efforts that perfected and scaled project infrastructure on multiple devices and cross platforms browsing (Tablets, laptop, desktop and Mobile, iOS, IE, Firefox, Chrome). Seeks and obtained a consistent rhythm of input from customers and stakeholders on product releases across multiple browser.
• Evaluated and researched needs and benefits for influencing a product roadmap with in-depth understanding of the Retails Store Solutions and Integrations.
• Developed and executed vulnerabilities assessment and privilege matrix used for security and administrative privilege validation.
• Participated in test strategy and test case development and supporting user acceptance testing (UAT) activities.
• Identified and tracked project issues/ risks and communicates effectively with business operations and technology teams.
• Used wire shark to provide heavy data validation, integrity, and system process for credit card, debit card, store card, voucher and gift card encryption with Cipher File Command and number masking.

Confidential, Richmond, TX

BA Manager

• Analyzed current state and future state requirements, determined gap and proposed solutions to business problems.
• Owned functional and driving closure of requirements by acquiring necessary sign-offs from appropriate stakeholders
• Lead projects to implement new and enhance existing business processes functionality including data/system requirements.
• Participated in the system design analyses and testing of SAP FICA, SD-O2C and MM-P2P modules.
• Involved in the strategy and business issues identification and resolution; provided input to project accounting and manage the strategic relationship with the stakeholders
• Provided effort estimates required to deliver proposed system changes and ensure adherence to work process standards.
• Reviewed the functional specification with users to ensure work products meet the needs of the requester, with Portal Development and ensure understanding of the functional specifications.

Confidential

Senior Consultant - Business Strategy

• Identified and analyzed risks associated with supply chain activities to the business and their options and contingencies mitigating the risks.
• Designed and developed appropriate models for supply chain optimization and recommended actions to the global business team
• Worked closely with Business and Product Owners to improve transaction processing time and reduce delay using JIT control process for Materia inflow from suppliers.
• Developed and managed business continuity and going-concern policy. Worked with client need's assessment, innovate and formulate business solutions and technology that enhance business process.
• Accurately forecasted supply chain capabilities and constraints for short, mid and long-term horizons.
• Conducted Cost-Benefit Analysis with financial evaluations of various methods that support case work. Developed project timeline, associates resource and task.
• Involved in the strategy and business issues identification and resolution; provided input to project accounting and manage the strategic relationship with the stakeholders. Applied subject matter knowledge to transforms client's business by solving varieties of common and uncommon business issues
• Maintained Inventory Reconciliation, Past Due Requirements(PDR), Shipment Output Reports and Work closely with customer to resolve any system to system inventory discrepancies
• Coordinated with Operations, Inventory, and Traffic Control to prevent systematic issues to Root Cause and provide effort estimates required to deliver proposed system changes and ensure adherence to work process standards.

Confidential

Offshore Manager - Strategic Trading 

• Executed future and options contract, currency straddling and reconcile open position after each trade with stock level.
• Created procurement contract for direct customers and 3rd part selling channel inquiries using London International Financial Futures and Options Exchange contract terms.
• Created currency straddling monitoring chart and applied currency contract against LIFFE fulfillments.
• Validated letter of credit against warrant release in accordance with Tripartite Agreement.
• Gathered market and competitive price data to assist in pricing analysis and strategy for target contracts fulfillments. Navigate target account buying process and educate entire team on various initiatives.
• Coordinated and triage complex functional issues across multiple platforms and developed direct account activities for cross regional team.
• Worked with LBA and Shipping Agent to obtain CIF/FOB contract, BILL Lading and processed irrevocable letter of credit to indemnify forward contract sales.
• Issued Warehouse Warrants for Commodities, deposit instrument with finance house and issued release from tripartite obligations.
• Ensured critical process were identified, defined, documented and proactively managed.
• Oversees disbursement and receivable ageing Analysis.
• Developed impact analysis on planned process and ensured identified impacts of planned process were appropriately communicated to all levels.
• Reviewed team trends related to SLA compliance and recommend correctives actions appropriately.