SUMMARY:

IT professional with 9+ years of experience. Effective leader and active participant in managing various aspects of full life cycle project including requirements gathering, scope, milestones, risk management, requirements analysis and GAP analysis. Experience in working with product owners, project managers, stakeholders and subject matter experts (SMEs). Experience in Identity and Access Management project (IAM) and Role Based Access Control (RBAC) implementation.

• Excellent understanding and knowledge of Identity and Access Management System
• Excellent understanding and knowledge of Identity and Access Management (IAM) and Role Based Access Control (RBAC)
• Excellent Understanding of Governance, Risk and Compliance
• Good understanding of SOX and HIPPA controls
• Well - versed with SDLC processes ranging from Waterfall to Agile methodology
• Proficient in planning and execution of projects in time critical environment
• Exceptional communication, people, documentation, analytical and problem solving skills
• Understanding of ITIL (Information Technology Infrastructure Library) and Project Management fundamentals
• Experience with Change Management process
• Good understanding of Role Based Access Control (RBAC) on different server platforms such as Windows, SQL, Oracle and UNIX.
• Familiarity with password management tools, entitlement management systems, security event and monitoring tools
• Understanding of security administration and access control with one/more platforms: Active Directory, DBMS and UNIX

TECHNICAL SKILLS:

Programming Languages: C, C++

Business Modelling Tools: MS Visio, MS Project

Databases: MS Access, Oracle SQL, MS SQL Server, AD, VDS

Identity and Access Management: Sailpoint IIQ, OIM, CyberArk, NetIQ, ITIM, Service Now

Requirement Management Tools: Requisite Pro, QC ALM, Version One

Packages: Adobe Acrobat Suite, Microsoft Office Suite

Project Methodologies: Waterfall, Agile, Scrum, ITIL

Defect Tracking Tools: QC ALM, JIRA

Other Skills: Outlook, Lotus Notes, Share Point

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, Ohio

IAM Analyst

• Work with business and solution owners to identify and maintain user role definitions
• Build partnerships with business units to ensure that business requirements continually inform Role Based Access Control program
• Serve as internal liaison for RBAC/IAM issues with representatives from application solution owners and Information Security
• Coordinate analysis of discovered user accounts for risk, ownership and access appropriateness
• Coordinate with application owners during UAT post RBAC deployment
• Manage and engage change network and conduct change impact assessment
• Work with stakeholders to understand their access needs and design access roles accordingly
• Coordinate on-going remediation efforts by working with stakeholders to determine ownership and appropriate corrective actions
• Define roles and resource groups for standardization as per client security standards
• Review active privileges in the system and conclude on creation/modification of roles
• Communicate requirements to stakeholders, manage conflicts, issues and challenges in order to ensure that stakeholders and project team members remain in agreement on solution scope
• Plan and monitor to determine which activities are necessary to identify relevant stakeholders
• Analyze and document business requirements and interfacing with system/platform owners
• Manage Role Based Access Control (RBAC) process lifecycle
• Responsible to create RBAC template for Windows, SQL, Oracle and UNIX platforms
• Analyze data pull (Service accounts, Sudo commands, Shares, Services etc.) from the platform team and clean up user access
• Create and run test cases and follow defect lifecycle management in HP Quality Center
• Involved in Provisioning Roles in Net IQ
• Involved in Provisioning RBAC Resource Groups in Active Directory and CyberArk Safe
• Involved in Provisioning RBAC Resource Groups in the server Local Groups

Confidential, Marlborough, Massachusetts

IAM Business Analyst

Responsibilities:

• Worked with the SME’s to develop Identity and Access Management (IAM) Program Framework
• Responsible to elicit high level IAM Business Requirements from key business and technology stakeholders
• Responsible to create Business Requirements Document (BRD)
• Created Requirements Traceability Matrix (RTM) in MS Excel
• Responsible for mapping requirements to IAM capabilities, SOX controls and PCI controls
• Held interviews and workshops with key business and technology stakeholders to assess current state IAM tools
• Responsible for current IAM tools to Framework mapping
• Identify and document detailed current major IAM Service Gaps (Gap Analysis) or deficiencies for processes, products and tools
• Worked with SME’s to develop Maturity Model for improving IAM maturity over time
• Worked with the SME’s and key stakeholders to assess current and target state maturity for each IAM capability in the Framework
• Worked with SME’s to prepare knowledge transfer document for Trusted Third Party Assessment
• Identified IAM functional areas in scope and involve in Trusted Third Party market analysis for IAM
• Worked with the SME’s to define the future state of an IAM solution to adequately prepare for the build, test and implementation stages
• Responsible to develop IAM term glossary
• Worked with the IAM team to develop IAM Roadmap and Release Plan by identifying gaps between the current and future state and identifying initiatives for proposed future state solutions not available in current systems
• Involved in the RFP process for Identity Governance and Administration (IGA) Tool
• Involved in vendor demos for the IGA tool selection
• Worked with the SMEs and key stakeholders to create Proof of Concept Use Cases for the stakeholders to test the critical scenarios in the IGA tool

Confidential, San Francisco, California 

IAM Analyst

Responsibilities:

• Conducted interviews with the application teams to onboard applications onto OIM
• Worked with the application teams to complete onboarding questionnaire
• Created Functional Requirements Document (FRD) as an input to developers to configure OIM system
• Created detailed Use Cases for application on boarding onto OIM
• Helped technical team by performing front end configuration in OIM
• Responsible for tracking the entitlements and SOD violations for applications to be on boarded onto OIM system
• Coordinated the end to end onboarding of an application through the different phases of SDLC
• Documented detailed process flows for the application onboarding to OIM/OAM
• Responsible for gathering and documenting entitlement and job roles, SOD violations, SOX Narratives, list of Notifications, and list of reports for application onboarding.
• Involved in brainstorm sessions to automate processes and reduce application on boarding time
• Managed multiple priorities as well as effectively deliver solutions
• Developed recommendations for improvement
• Worked with clients to achieve timely problem solution

Confidential, Atlanta, Georgia

IAM Analyst

Responsibilities:

• Conducted interviews with Application stakeholders to on board applications
• Created Functional Requirements Document (FRD) for on boarding Target Applications onto OIM
• Documented front end configurations for on boarding Target Applications onto OIM
• Created detailed Use cases for on boarding Target Applications onto OIM
• Created detailed Process Flows for on boarding Target Applications onto OIM
• Developed SQL queries to analyze the data
• Support the efficiency and cost effectiveness of the Access Management Program
• Work with clients to achieve timely problem solution
• Analyze and define efficient and cost effective IT solutions that support client business processes and functional requirements for IT projects
• Worked with the team to automate the application on boarding process
• Manage multiple priorities as well as effectively deliver solutions
• Provided recommendations for improvement
• Deliver presentations, demonstrations and training for application systems

Confidential, New Haven, Connecticut 

IAM Business Analyst 

Responsibilities:

• Served as a Liaison between business group and technology teams to have clear understanding of the business needs
• Analyzed current Identity Management System (OIM)
• Created Business Requirements Document (BRD) for Sailpoint IIQ implementation
• Created detailed Business Process Flows for SailPoint IIQ implementation
• Created Functional Requirements Document (FRD) for on boarding Authoritative Applications onto Sailpoint IIQ
• Created Functional Requirements Document (FRD) for on boarding Target Applications onto Sailpoint IIQ
• Created detailed Use Cases for an application on boarding onto Sailpoint IIQ
• Worked closely with the architects/developers by giving key inputs to develop Technical Design Document (TDD)
• Created Requirements Traceability Matrix (RTM)
• Worked with the developers to Configure Application Definition (Details, Schema & Correlation) and test connections in Sailpoint IIQ
• Assigned identity to service/functional accounts (Non-Correlated) in Sailpoint IIQ
• Worked with the developers to configure and run tasks in Sailpoint IIQ
• Created Business and IT Roles in Sailpoint IIQ
• Worked with the developers to configure identity mapping and Account mapping in Sailpoint IIQ
• Created Policies (SOD, Account, Activity & Advanced) in Sailpoint IIQ
• Validated Identity cubes in Identity Warehouse to make sure Identity Attributes, Application Account Attributes, Roles, Entitlements and Policy violations for the identity are aggregated and populated in Sailpoint IIQ
• Validated attributes marked as Entitlements for a particular application are populated in the Entitlement Catalog
• Worked with the developers to configure Access Certification
• Worked with the developers to configure customized Lifecycle Events, Business Processes and Life Cycle Manager in Sailpoint IIQ
• Dealt with large amount of data and ran multiple queries in SQL
• Documented User Acceptance testing (UAT) test cases to verify and validate each system specification and requirement with system design
• Worked jointly with development team and end users to make sure functionality of an application meets client requirements
• Created internal and ad-hoc Data reports for Identity attributes with the help of SQL queries

Confidential, Richfield, Minnesota 

Business Analyst

Responsibilities:

• Gathered requirements by conducting meetings and brainstorming sessions with SMEs and senior management
• Translated the business needs into functional requirements, and communicated the same to the business users, to baseline the initial high-level requirements
• Involved in conducting JAD (Joint Application Development) sessions with the entire team to come up with the possible solutions for the business problems
• Provided inputs in the strategic development of detailed project plans, work assignments, and target dates
• Designed and developed use cases and UML diagrams in Star UML and MS Visio
• Worked with the software architects / developers to ensure that the applications conform to customer requirements
• Functioned as the primary liaison between the business units and the technical teams throughout the project cycle
• Wrote multiple SQL queries to extract data for analysis
• Created test scripts and help business run UAT
• Performed feasibility analysis with the Project Manager using MS Project
• Created project and budget plan with the Project Manager using MS Project
• Worked with QA team to write the test plan and test cases

Confidential, John Creek, Georgia

Business Analyst 

Responsibilities:

• Worked directly with users to establish Business Requirements, defined and documented core business process information, business rules, business entities and other relevant information
• Performed feasibility analysis and created project and budget plan with the project manager using MS Project
• Assisted in creating business requirements, technical specifications, implementation and test plans
• Completed a GAP analysis to identify problems in the existing system
• Developed multiple queries in SQL for verifying data
• Conducted JAD sessions between the development team, business stakeholders, and end users.
• Developed prototype of new information processing application using MS Visio
• Facilitated collection of requirements from system users and preparation of business requirement documents (BRD) using RequisitePro that provided appropriate scope of work for the technical teams
• Analyzed the user requirements and translated them into functional requirements
• Prepared functional requirement document (FRD)
• Prepared the Use Case views for a clear understanding between the vision document and the stakeholders using Microsoft Visio and Rational Rose
• Interacted with the developers to report and correct bugs
• Analyzed system requirements and involved in preparation of Test Plans for different modules and documented test cases for various screens of the application
• Involved in user acceptance testing (UAT) of the system
• Worked together with the development team and the Project Coordination Team to ensure client satisfaction