SUMMARY:

• 7+ years of IT industry experience in ORACLE FUSION HCM including Taleo techno - functional experience in various modules of Oracle. 
• Complete Software Development Life Cycle implementation experience of Data Warehouse/ Data mart and Business Intelligence using Oracle Business Intelligence (OBIEE), Oracle BI Apps, Enterprise wide Data Warehouse and Informatica Power Center. 
• Expertise in systems configuration, understanding all steps in the Taleo process, end user test, upgrades, and implementations. 
• Expertise in providing the Human Resources department with functional/technical leadership on the more advanced aspects of Taleo. 
• Very good in Debugging, Optimizing and Performance Tuning of Oracle BI (Siebel Analytical) Dashboards / Reports to improve performance at Database. 
• Experience in extracting data from PeopleSoft, OLTP, Flat Files and integration and loading data to OLAP systems. 
• Experience in requirements gathering, definition, business planning, data analysis, process analysis, business and functional requirements analysis, system design, testing implementation and change management. 
• Experience in Techno-Functional Consultant with solid understanding of various functional setups, API's, Interfaces with 3rd party software. 
• Experience in performing end-user interviews, leading requirements gathering sessions, and User Acceptance Testing. 
• Designed high level designs and To-Be process flows, identifying integrations with HR and 3rd party applications for Taleo Recruitment Application to Hire covering following areas - Requisition, Candidate - External, Internal and Campus Hire, Candidate Matching and recruitment flow to Hire, Onboarding, Campus Recruitment and Contingent workers. 
• Conducted Business Analysis through workshops with business; Gathered requirement from the client, did the fit gap analysis and came out with functional solutions; Designed detailed functional specifications. 
• Develop architecture diagram for Taleo Integrations with downstream systems. 
• Extensive experience in working with business management, end users, SMEs throughout PMLC (Project Management Life Cycle) on requirements, testing and other project related activities.
• Experience in creating use cases, business flow charts, process work flow, data flow diagrams, user interface designs as part of project analysis and design phase. 
• Experienced in producing Business Requirement Document (BRDs) capturing Project Objectives, Existing Processes, Stakeholders, Assumptions/Constraints, Impact, Functional Requirements and Non-functional Requirements. 
• Experienced in managing project documentation including Project Scope Statement, Design Documents, Use Cases, Test Cases related to QAT/UAT and Runbooks. 
• Extensively used rational tools for UML, tracking and reporting and applied the Rational Unified Process in all areas of a software development life cycle. 
• Interviewed SMEs and Stakeholders to get a better understanding of client business processes and gather business requirements. 
• Experience with various Microsoft Office applications like Word, Excel, Outlook, Power Point, Project and Visio. 
• Strong business analysis skills and a sound understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP) methodology.

EMPLOYMENT HISTORY:

Confidential, Quincy, MA

Taleo Business analyst

Responsibilities:

• Taleo Consultant Functional/ Business experience in all phases of Implementations, Upgrades and supporting of PeopleSoft HCM and Taleo. 
• Develop business and technology requirements for Application Tracking Systems (Taleo & Avature), Onboarding applications. 
• Experience with Taleo system and Taleo Connect Client ( TCC ). 
• Run projects while handling planning using Scrum methodology to gather requirements and document process / status. 
• Process and systems analysis and design work for ERP related systems, and ERP Recruiting, ability to build adhoc reports. 
• Responsible for Taleo Recruiting, Taleo Onboarding, Taleo Learn, Taleo Performance, Taleo Connect Client ( TCC ), Business object /OBI reporting. 
• Hands on Functional knowledge of Taleo including online configurations, with technical understand of the Taleo architecture. 
• Undergone Taleo System Administrator training in Taleo Recruiting, Reporting and Learn.
• Manage the network of Taleo users which include; End-user support of Recruiters, Recruiting Coordinators, Hiring Managers, Executives and stakeholders. 
• Collaborated with the Global Technical Specialist to facilitate SIT and UAT for preparation for Global Taleo upgrade from Taleo 14A to 15A.5.4. 
• Catalogued entire Global Business Objects reports, and built the new global reports in OBI (Oracle Business Intelligence). 
• Oversee enhancements, troubleshooting and administration for Taleo Recruiting, Onboarding (Transitions) and Onboarding (Legacy) modules. 
• Hand on Functional knowledge of Taleo Recruiting and Taleo Learn including online configurations, with technical understand of the Taleo architecture and integrations. 
• Main support for data warehouse escalated client issues to provide analysis between source and target tables which involves out of sync data involving payroll, leave accruals, missing invoices. 
• Responsible for mapping, cleansing and validating data in the HCM system dealing with employees to be able to move over information to Taleo and HCM. 
• Was involved in overseeing the project which includes HCM, Taleo, Absence Management and Time and Labor. 
• Worked with offshore resources to develop and code solutions using a Taleo Connect Client. Unit tested and documented results.
• Designed Organizational Data Mapping Process Flows between HRMS, Global Data Warehouse and Taleo. 
• Started and developed the Center of Excellence for all Taleo projects. Includes functional, technical, and warranty support for TEE projects. Create process and automation standards for zone configuration. 
• Configure system (Taleo Recruiting) based on documented requirements and perform tests as needed. 
• Collaborated with international human resources leadership and talent management technical team to implement Taleo recruiting software in EMEA region. 
• Developed custom reports using Business Objects in Oracle-Taleo for leadership, human resources, and talent acquisition teams. 
• Provided recorded and live training for end-users and involved in Taleo Recruiting, Taleo Reporting (Business Objects), etc. 
• Maintained integrations between Oracle/Taleo Recruiting and internal/external partners including background check, assessment, tax credit, CRM, and virtual interview. 
• Assist in ad-hoc projects within the Taleo Enterprise Application; (i.e.; service pack/new version release, new feature/product roll-out, etc.). 
• Generated Taleo Connect Client ( TCC ) scripts to import data into Taleo as well as exporting data from Taleo. 
• Interface between multiple cross-functional teams that includes IT, HR business, InfoSec, Taleo consultants and purchasing.
• Assists with incident submittal & management with Taleo Customer Support and served as an internal knowledge resource for other members of the Taleo organization. 
• Work closely with the solutions team and the development team to map client requirements to Taleo standard products. 
• Oracle Taleo Recruiting Cloud Service training and implementation experience and manage user models across Drive-stream Taleo (TEE) clients. 
• Establishes and maintains effective working relationships with City Department Heads, HR Liaisons and other internal and external resources. 
• Gather requirements and deliver information using Oracle Business Intelligence (OBIEE) and Oracle Noetix reporting software. 
• Managed Team responsible for the implementation of PeopleSoft Payroll Module, including Quality Assurance. 
• Created and managed project plan using Waterfall Methodology. Assigned tasks, resources and timelines. 
• Conducted business process analysis through design, development and version control of documentation. Wrote process workflows. 
• Analysed business processes and activities of departments, and translated them into written functional requirements. 
• Taleo Recruitment and Onboarding technical support bank wide and Subject Matter Expert; mentor to Talent Acquisition team. 
• Validated business processes with system capabilities, interdependencies and recommended integrative solutions across organizational and functional lines. 
• Conducted qualitative and quantitative analysis and creating reports of data via ad-hoc requests and provided business insights in an accelerated environment. 
• Collaborated with different departments to gain insight into business needs to develop strategy as well as operational improvements. 
• Business process analysis, which includes regularly evaluating complex business issues, and resolving the best technical solutions to meet the needs of the business.

Confidential, Chicago, IL 

Taleo Analyst/HR Business analyst

Responsibilities:

• Manage the End-user support of Recruiters, Recruiting Coordinators, Hiring Managers, Executives and stakeholders. 
• Facilitated requirements gathering sessions as well as oversee UAT for Taleo enhancements and modifications.
• Partnered with vendors and Taleo passport partners with integrations and configurations. 
• Gathered requirements from executives, HR and hiring managers to define the requisition workflow and recruiting workflow. 
• Designed custom Taleo groups by business units. 
• Worked on successful implementation and integration of Taleo Recruiting and Lawson via TCC(Taleo Connect Client). 
• Trained managers and the executive team on requisition and candidate approvals and workflow processes. 
• Perform training to client side administrators both on Recruiting/Onboarding/Learn as well as TCC 
• Created and maintained all career sites, offer letter templates, updated and maintained data files, passwords and user accounts. 
• Work cross-functionally with IT and LOB teams to ensure effective execution of Oracle HCM software such as Oracle HCM Fusion & Taleo Applications. 
• Worked integrating Workday with other applications such as Taleo and internal vendor systems. 
• Responsible for developing test cases for Workday Integration testing of inbound and outbound interfaces to and from Workday modules and other third party system. 
• Developed Test plans to list out all activities based on the scope of business processes, integrations and Payroll. 
• Provided Taleo support for field and store level hiring managers during the recruiting and onboarding process. 
• Created standard documentation templates and SDLC methodology used in the HRIS Department in compliance with SOX Requirements. 
• Involved in defining data mapping between PeopleSoft HCM &  Taleo  and created Functional design for Organization Import, Internal Candidate Import, Job Template Import, Employee /User Import, New Hire Export Recruiting and TaleoTEE
•   Learn  User Integrations
• Addressed systems issues or opportunities with Oracle/ Taleo and other integrated partners or vendors; managed follow-up to ensure timely resolution. 
• Maintained integrations between Oracle/ Taleo Recruiting and internal/external partners including background check, assessment, tax credit, CRM, and virtual interview. 
• Gathered requirements and conducted needs assessments for stakeholders for system optimization and system replacement evaluations. 
• Tested, troubleshot and analysed Taleo for current package and service upgrades, adding and configuring new functionality as it became available. 
• Involved in the development and support of Taleo extract scripts created on Taleo's client server. 
• Collaborated with business subject matter expert to create technical documentation for financial application processes. 
• Automating HR Reports in Oracle Fusion/Taleo, transforming Data into Excel and Access, Presenting Analysis in PowerPoint. 
• Analyse and translate user stories into detailed requirements providing IT work estimates. 
• Clearly define and communicate targeted functional solution via functional designs documents and specification documents. 
• Worked closely with Project Managers, design architects, developers, testing team throughout the Software Development Life Cycle (SDLC). 
• Performed business process improvement enhancements, which included both IT system improvements and streamlined manual business procedures. 
• Responsible for configuration planning for Workday functionality, requirement analysis, data privacy, data validation, testing of business processes and integrations, payroll and Hypercare as part of full life cycle implementation.
• Acted as a first point of contact with the client and elicited the client requirements to technical team. 
• Elicit, analysed, and documented business requirements into more detailed user stories and/or use cases or functional requirement documents for various projects. 
• Perform functional, usability, unit, integration, regression and end to end testing for various web applications Interact with developers and business analyst to develop test cases and test strategies.
• Research and conduct root cause analysis of identified bugs and report findings to project developer and or business analyst. 
• Document and input bugs and defects in a test cycle with visual studios. 
• Create and execute test cases, report progress and document defect/bugs and other issues that might detected in a timely and accurate manner. 
• Coordinate with product owners, developers and business analysts in regards to defects and product functionalities

Confidential, Canton, OH

Business Analyst

Responsibilities:

• Worked on the Integration of Oracle Fusion HCM with other modules like Taleo Recruitment and Onboarding. 
• Performed GAP analysis of business rules, business and system process flows, user administration to be used for the new merged platform. 
• Also, performed the as-is and to-be Assessment to understand the underlying gap in the business process. 
• Successfully created all the initial reports for the Taleo project go-live using OBIEE, after minimal training.
• Worked mainly on the functional based Taleo systems in Recruitment data and compensation data in data migration.
• Developed custom reports using Business Objects in Oracle-Taleo for leadership, human resources, and talent acquisition teams. 
• Responsible for gathering and documenting requirements, designing, tracking, reporting and analysing key organizational and operational reports. 
• Participated in developing ETL's for Data extraction, Data transformation and loading into Taleo systems. 
• Developed reports in Taleo software for the tracking of applicants for job openings and onboarding of newly hired employees. 
• Gather requirements and coordinate branding file updates with Taleo team and external vendors. 
• Conducted product discovery sessions with technical team to plan incremental releases of Taleo application. 
• Maintained all relevant dates, statuses and candidate information in the Applicant Tracking System (Taleo) and Case Management system (PeopleSoft). 
• Extensively used MS Visio to develop the solution concept, business timeline and wireframes. 
• Involved in the project for implementing Best Practices for Business Analysis in the organization and instrumental in the transition plan for Agile Development methodology using SCRUM. 
• Partner with Taleo and internal IT teams to understand, document and present process around job import failure troubleshooting workflow to wider cross-functional team. 
• Work closely with Talent Management leadership and HR leadership on strategic planning, projects and prioritization efforts. 
• Adhere to standard project methodologies; manage, document, and execute tasks and timelines and project team members to successfully complete projects on time and within scope. 
• Responsible for management and integration of third party onboarding process for Talent Management team. 
• Developed metrics to track and analyse financial, operational, and/or statistical performance of key Talent Management dashboard aspects. 
• Collected and analysed data, evaluate department processes and procedures and recommend strategies designed to solve issues. 
• Facilitates User Acceptance Test sessions with customers, assigning defects to appropriate project team members and tracking resolution to completion. 
• Worked effectively with the customer business to quickly learn the culture and relationships. 
• Business Analyst experienced in software modeling tools for documenting requirements, business modeling and use cases. 
• Facilitates User Acceptance Test sessions with customers, assigning defects to appropriate project team members and tracking resolution to completion. 
• Created the Service level agreement to meet all current business requirements and anticipated future enhancements. 
• Played a pivotal role in conducting Functional testing, Reporting, Regression testing, and User Acceptance Testing (UAT), generating KPI's. 
• Created UAT test plan and conducted a walkthrough session to make sure all other teams (Development, SIT, Deployment, SME and Baseline) understood their roles and effort. 
• Created test cases and test scripts for user acceptance testing and maintained them in Test Manager and created traceability.