Senior It Consultant Resume
Washington, DC
SUMMARY:
I am a seasoned IT delivery consultant with expertise in business analysis, project management, and business solution architectures. I am seeking an opportunity to deliver successful and measurable results for an aggressive organization in the finance, banking, healthcare, or government space. I am based out of the Northern Virginia area, a U.S. Citizen, and available locally as well as via telecommute or 100% travel.
PROFESSIONAL EXPERIENCE:
Senior IT Consultant
Confidential, Washington, DC
Responsibilities:
- Business Analyst/Sr. Architect for Confidential (JIRA, Confluence, Zephyr) Tools, Security Solutions and DevOps based Data Science Analytics
- Completed requirements and test planning for a new Intrusion Detection Solution that uses Gigamon, FireEyes and Sourcefire.
- Performed dynamic security scan using IBM AppScan on the cloud for websites and iOS devices and compared this with findings from a Run - time Application Security Prevention (RASP) solution
- Established an improved JIRA workflow (Stories and Defects) using Visio that allows for the better integration of targeted tools, discussed in the ATAG review
- Installed and tested the JIRA and Confluence plug-ins to ensure they can provide comment and attachment feedback into the JIRA Cloud
- Developed a scripted approach for a job to “watch” the JIRA Cloud for testing to be run, and confirmed an approach for Selenium to deliver test results including graphs back into JIRA Cloud and Confluence Cloud
- Confirmed Soap Sonar functionality data analytics for a large shared services transactional volume and to deliver test graphs to Confluence Cloud
- Completed an independent analysis of Fortify versus AppScan security testing tools and applied an Confidential weight to the scoring model that can be modified as needed by Confidential
- Completed an independent analysis of Jmeter versus SilkPerformer and applied an Confidential weight to the scoring model that can be modified as needed by the Performance Testing team
- As part of the Selenium test, confirmed linkages and functionality between Zephyr and JIRA for the support of Test Cycles and Test Cases
- Delivered a high level evaluation of SharePoint versus Confluence as requested by the Architecture Group
- Developed a Visio swim lane to demonstrate the high level workflow required in support of the JIRA workbench across Development, Quality Assurance, and Project Management
- Developed an approach for the use of JIRA and Jenkins for DevOps supporting Shared Services development
- Investigated critical elements of the Confidential software defect lifecycle and installed improvements
Confidential, Herndon, VA
Senior IT Business Analyst
Responsibilities:
- Comprehensive requirements development, including data mapping from XAP to the PESC 1.3 (XML) transcript standard
- Managed Student Information System changes working directly with the vendors: Powerschool, Skyward, Follett, Edupoint, and Chalkable.
- Completed data analysis of a large transaction volume for predictive recommedations.
- Development of interaction diagrams, process flows, and component diagrams
- Use of Rally for Agile User Stories and Defect Tracking
Confidential, Pittsburgh, PA
Senior Business Analyst
Responsibilities:
- Developed complex requirements working directly with Subject Matter Experts (SMEs) across the bank’s worldwide regions (US, EMEA, APAC)
- Developed detailed data analyses, use cases, interaction diagrams, IBM Blue Works process flows, and wireframes for integration of new technology functionality and working closely with senior leadership based in New York, and an offshore team of business analysts, project management, development, and quality assurance personnel
Confidential, Washington, DC
Senior Business Analyst
Responsibilities:
- Facilitated Business Process Mapping (BPM) exercises for business teams, delivering on a comprehensive process map for Finance and the Commercial Line of Business, and a strategic investment planning for technology exercises for Officers of the company
- Led JAD sessions based on human centered design principles to produce contextual representations and affinity mappings.
- Created a mini-PDLC/SDLC for the company’s first assigned Project Management Office (PMO) team, driven by corporate size, using best practices from the PMBOK and Agile.
Confidential, Reston, VA
Project Management support
Responsibilities:
- Business analysis to define a future roadmap (hold, buy, enhance) for mission critical enterprise applications. Considerations included usage metrics, upstream and downstream feeds, financial and legal risk levels, capital market back-end system integration and reporting needs, vendor evaluations, and data de-duplication strategy. Tools used: HP ALM, Visio, Power Point, and Excel.
- Developed multiple Gantt depictions for current to future state options for the applications, in compliance with Confidential ’s SDLC requirements.
Confidential, Buffalo, NY
Project Manager
Responsibilities:
- Technical evaluation of Provider to Payer Overpayment Solution using IBM Process Server with Siebel and PeopleSoft
Confidential, Jacksonville, FL
Responsibilities:
- Business analysis and design of User Interface and EDI transaction sets for Electronic Fund Transfer and Electronic Remittance Advise for HIPAA X12N 835 (ANSI v5010) Compliance
- Draft of white paper for Enterprise Architecture guidance for Value Based Care
Confidential, Raleigh, NC
Responsibilities:
- Business analysis to evaluate requirements for strategic product build for the Value Based Care (VBC) program, in support of future enterprise level ACO and Confidential care management and analytics offerings.
- Articulation of an integrated build roadmap strategy across VBC work-streams: care management workflow, population health management, clinical care decision support, shared savings metrics and advanced healthcare analytics for both providers and payers.
- Translation of market requirements into Agile Methodology Themes, Epics, and User Stories
Confidential, Owing Mills, MD
Responsibilities:
- Project Management services for the Confidential program
- Consultative advisory services to multiple Agile project teams on the Confidential program
- Evaluation of vendor offerings and proposals for size, completeness, and timelines.
Confidential, Harrisburg, PA
Responsibilities:
- Completed top to down BPMN 2.0 business process engineering mappings for the Accountable Care ( Confidential ) program and interpreted these to define specific Information Technology projects and high level Agile Methodology user stories.
- Developed a health information architecture ( Confidential ) for data enhancements across organization initiatives as related to industry driven components such as accountable care, ICD-10 (remediation from ICD-9 from an EDW perspective), pay for performance, patient care, HIPAA compliant electronic medical record integration, episode treatment group, HEDIS measures, clinical management indicators, and health insurance financial outcomes tracking.
- Defined concept of operations (COP), business process re-engineering (BPE), requirements, (business, user and functional) for accountable care agreements utilizing Pega (BPM Tool), and Visio. Developed standard operating procedures based on the COP.
- Supported architecture integration and data enhancements strategy using Ascentia, VIPS, Impact Intelligence, FACETS, Netezza, Business Objects, Oracle SOA 11g, and Informatica.
- Worked with Confidential to ensure that business requirements were supported by the right data platforms for advanced analytics and reporting, an operational data store for modeling, and delivered operational and executive key performance indicators (KPIs) accessible across the Confidential organization.
- Requirements Elicitation for Electronic Health Records, Health Information Exchanges, Meaningful Use
- Partner development services for Intelligent Management Concepts LLC (startup).
Confidential, Washington, DC
Responsibilities:
- Completed email usage process engineering mapping and infrastructure integration analysis services for the Confidential Cloud Computing initiative and the Confidential Cloud RFP, including analyses of Cloud Providers, evaluation of needs against the Confidential IT Strategy, and assisting with project management activity. Used Visio to prepare BPM artifacts.
Senior Consultant and Vice President
Confidential
Responsibilities:
- Transformed an over-staffed IT organization to a lean billability-responsive unit, creating a customer and rapid-response culture, and focusing on services and products that drove the company technology strategy. Established a new PMO with SDLC and PMBOK processes that ensured applicability to both Waterfall and Agile projects depending on expectation of each project, and up to 5 PMP Senior Project Managers reporting to me.
- Increased overall unit billability from 7% to 63%, projected to reach 85% in the upcoming year.
- Redefined the customer strategy for two key Confidential -Atlanta projects, enabling a re-win on one, and renewed positive confidence from the customer on the ability to define, design, and implement technology support and contingency requirements for the global initiatives.
- Managed the physical migration of a large Network Operating Center (NOC) run by a sub-contractor back to a corporate managed infrastructure run by the team as the contract prime.
- Monitored the migration of a worldwide client portal to MOSS.
- Developed draft enterprise architecture artifacts using UML and BPEL for a migration to Oracle SOA for future development using Oracle’s SOA using ADF with IDF connectors and documentation on related process engineering changes.
- Focused on infrastructure virtualization, performance optimization, cloud evaluations.
Confidential
Responsibilities:
- Provided thought and written leadership for the Technical Response in key Federal proposals and bids, resulting in a re-win of a $40M per year contract, the penetration into two additional Federal Agencies; and the embedding of new IT offerings focused on Program Outcomes.
Confidential
Responsibilities:
- Implemented a rapid response unit process for all technology service tickets, inclusive of primary and secondary blackberry ownership duties and weekly tracking of key metrics to measure response time and customer satisfaction.
- Transformed project methodology to Agile and SCRUM-driven processes using related tools, meeting formats, and reports.
Confidential
Senior Business Analyst
Responsibilities:
- Provided senior enterprise architecture services with a specific focus on OMB reporting needs.
- Established a roadmap for the grants segment architecture using FSAM, including pre-evaluation of cloud computing, infrastructure and related security aspects as it related to Confidential environment.
Senior Business Analyst
Confidential
Responsibilities:
- Delivered a roadmap strategy to be implemented by Confidential 's IT investment council across all eleven (11) nationwide regions of Confidential FAA and liaison with FAA's office of the CIO for Confidential enterprise architecture strategy.
- Assisted ATO’s infrastructure and configuration management team with BPM (business process mapping and process engineering) and strategic enterprise architecture analysis work utilizing Lombardi (BPM tool), Visio and PowerPoint.
Senior Consultant
Confidential
Responsibilities:
- Worked on the distributed infrastructure program management project.
- Provided management support for the program steering committee, coordination of scope resolution across organization, and program-level migration/fallback strategy documentation.
- Supplied project management support, working with the PMO, evaluation of messaging and security technology and vendor options for a redesign of SWIFT's robust messaging platform.
Senior Consultant
Confidential
Responsibilities:
- Worked with PMO analytics using corporate data warehouse.
- Performed requirements definition for data warehouse to data mart transformations.
- Established a design of schedule, risk, and budget program management dashboards.
- Evaluated .NET-based dashboard presentation technologies, and provided data analysis of project server data repository and status capture.
- Performed BPM/business process change consulting.
- Extensively interviewed senior staff to define process flows and definition of BPM model to support transition.
Senior Director
Confidential
Responsibilities:
- Served as a senior director and enterprise architecture consultant, working with a budget of $10m ($3m infrastructure) for one program (6+ projects) and a team size of 45+.
- Built and managed a 42-person capabilities-focused Agile technology team, plus partners and subcontractors.
- Supported existing operations and Confidential for the re-win of the head start monitoring support contract and the post-win transition.
- Negotiated and coordinated $2M worth in data center services and other infrastructure needs.
- Architected and directed some of the contract's most visible support for the transition including a single sign-on portal (headstartgateway.com) developed using an Agile SDLC approach, informatics and analytics platforms, early alert notification platform, dual web and mobile delivery, unified help desk system, executive dashboards, multi-tiered web services and systems connectivity, federal enterprise architecture roadmap and OMB compliance. Implemented the new infrastructure required to seamlessly interact with other contractor systems.
- Delivered a technology and infrastructure roadmap for the head start program, the federal office, regional offices, and grantees, with respect to how technology would support program objectives, cost reduction mandates and deliver on a federal Services Oriented Architecture (SOA) mandate including consideration of related approaches such as COBIT, Zachman, TOGAF, and DoDAF
- Presented head start technology initiatives at the annual 2007 regional manager conference.
- Contributed to re-winning a contract at $40M per year for five years based on a proposal that spoke to the team's rapid technology deployments and proposed roadmaps.
Business Analyst
Confidential, Richmond, VA
Responsibilities:
- Worked with a virtual budget for one project and a team size of 25+ (matrixed).
- Completed Agile methodology (SCRUM) training from Confidential and assisted with the transition of the SDLC driven project team from Waterfall to the Agile approach.
- Performed life-cycle project management activities to support phase completion for the account management/offer management environment platform. The system was a centralized merge and store system for credit card offers, accounts, and offer exclusions using Ab Initio, SQL Server, and DB2 technologies.
- Provided liaison activities with the central PMO and Quality Board.
- Handled a detailed quality assurance exercise to ensure compliance with Sarbanes Oxley (SOX) governance protocols and controls, and reached out across the organization to solicit and complete various approvals required for project execution to completion.
- Moderated key design sessions for design review approvals and architectural board reviews.
- Executed cross-team follow-up to ensure approvals were received and any open technical issues regarding the proposed architecture and platform design were resolved.
- Facilitated test management support activities including defect review board operations.
- Coordinated production server and services needs with the infrastructure and deployment team.
- Led creation of a new platform initiative to correlate and quality performance testing across all program projects.
- Established definition of the platform performance strategy, combined schedule view, and facilitated issue resolution across the platform.
Financial and PMO Project Manager/Business Analyst
Confidential
Responsibilities:
- Worked on multiple projects-- Confidential Accounting Engine (2004) in matrixed team environments.
- Managed a transaction driven accounting engine ( Confidential ) project, a next-generation event-driven and rules-based accounting service for the processing of business events accumulating towards a periodic close process and final transfer to the PeopleSoft general ledger.
- Delivered a data transaction roadmap for capital market securitization business rules.
- Engineered business controls and flex/value points within the new financial platform.
- Generated executive dashboard reporting based on metrics from Microsoft Project Server and Lotus Notes systems.
- Created and implemented PMO procedures and guidelines for the project domain.
- Managed multiple PMP certified project managers across integrated sub-projects.
- Utilized extensively Microsoft Project and Project server for an enterprise project setting working with cross-project dependencies.
- Directed the implementation for a Sybase/J2EE platform built using the RUP design methodology using a cross-company team totaling more than 75 resources.
Senior Business Analyst
Confidential
Responsibilities:
- Worked on the portfolio management project with a $750K budget with a team size of 10+.
- Managed a multi-vendor team for Confidential recommending a uniquely architected business model for portfolio analysis, business engineering, and portfolio solution deployment.
- Architected a unique portfolio metrics hierarchy to meet a complex organizational and fiscal structure.
- Defined PMO operating methods for the ongoing implementation of the portfolio management model.
- Evaluated data center and infrastructure usage for server consolidation eligibility and return on investment (ROI) analysis of current data center usage and growth projects.
- Directed complex .NET networking strategies and issues, including server consolidation planning, budgeting, and execution in a .NET environment.
- Presented portfolio management and federal IT standards at a major Confidential cross-PG conference.
- Handled all planning, forecasting, resource budgeting, daily status collection, issue and risk management, and working closely in conjunction with the client office established for P&L reviews.
Retail Business Owner
Confidential, Morgantown, WV
Responsibilities:
- Established an international gift store from scratch at a trial mall location in West Virginia
- Established local wholesale and international supply vendors
- Installed accounting system tied to cash registers for item tagging and scanning
- Closed store due to failure of mall