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Aml/ofac Analyst/investigator Resume

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New York, NY

TECHNICAL SKILLS:

  • Microsoft Office, Word, PowerPoint, Excel, Outlook, Access, GUI Spectrum, Symitar, CGICS, BSIS, COOL,
  • RCM (Risk Case Mgr case incident mgt. tracking), Accurint (aka “LexisNexis”), BOSS (Bank Online Support System back office customer acct info), “CRC” (Customer Relationship Center - customer acct look-up), Commit (back office case incident mgmt. tracking), DM Portal (doc mgmt. archive), Image View (customer docs/records mgmt.), Navigator (investment accts banking reporting), Oracle ESS - Entity Scanning Solutions (Oracle financial services sanction watchlist filtering alert) & OWLS (Online Watch List Solution), Actimize Case Management Program & FISERV-FCRM Case Management Alert System

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

AML/OFAC Analyst/Investigator

Responsibilities:

  • Investigated potential sanctions and PEP hits on underlying clients generated from automated alert software.
  • Ensured due diligence reviews are undertaken to the required quality on a timely basis.
  • Reviewed alerts generated by Actimize and provided second tier approval for investigative escalation case
  • Conducted due diligence inquiries on individuals, firms and organizations suspected of money laundering crimes and terrorist financing crimes, utilizing research and analysis of public records, commercial databases, global media sources, Lexis/Nexis and other third party internet related searches.
  • Documented investigations and its results, while providing initial recommendations and dispositions with supporting reasons.
  • Performed Level II review and clearance of alerts relating to OFAC sanctioned individuals within the guidelines as defined by the client.
  • Conduct additional research using online research tools and external data sources and record results as necessary to ensure that Level I review conforms to appropriate company standards.
  • Communicate with the Level I reviewers to provide guidance for improvement of quality of their review.
  • Ensured that all potential issues or suspicious activity reports are escalated to the appropriate company/client personnel.
  • Performed transaction monitoring of alerted customers’ pre-paid/credit card account activity, including review of the transactions, obtain information about necessary parties and outline the results in the Memorandum of Fact.
  • Conducted Second Level Review/Quality Assurance of analyst reports and escalated cases when necessary.
  • Prepared and written SAR narratives and filings.

Confidential, New York, NY

Business Analyst/Operations Specialist AML/Global Economic Sanctions/Financial Crimes Unit

Responsibilities:

  • Analyzed and resolved alerts generated through the company's various economic sanctions / OFAC (Office of Foreign Asset Control) filtering applications i.e. ESS Oracle Watchlist and the Actimize Case Management program.
  • Investigated referrals escalated by other filtering areas to arrive at final determination as to whether an item may be a positive match to an economic sanctions / OFAC target
  • Conducted targeted economic sanctions / OFAC related reviews of client accounts or other activity for evidence of possible violations and escalated issues through the proper chain of command
  • Undertaken detailed research of customer(s) and other data from internal and external sources to make informed decisions regarding proper disposition of cases
  • Provided support and economic sanctions / OFAC guidance to other business areas referring potential OFAC matches.

Confidential,

Englewood Cliffs, NJ

Senior Service Representative

Responsibilities:

  • Supervised branch staff and oversaw daily branch operations in support of and in the absence of the branch manager to ensure proper adherence to policies and procedures and continuity of business.
  • Acted as a liaison to the branch manager to resolve branch and member issues. Conducted account reconciliation, account management, cash flow analysis, financial reporting in furtherance of duties.
  • Provided excellent, quality customer service to current and prospective members by offering various products and services tailored to the specific needs of the customer.
  • Processed, reviewed & approved membership and loan applications for various credit union products as well as review and reconcile account errors via various GL accounts.
  • Trained in OFAC, AML, BSA, KYC onboarding, Patriot Act Statutes & SAR regulations. Provided training of aforementioned systems to colleagues and staff.

Confidential, New York, NY

Billing Chargeout Analyst

Responsibilities:

  • Assisted internal customers with the resolution of erroneous and questionable billing inquiries and tickets. Processed customer credits and adjustments when necessary.
  • Communicated with various product department contacts within the company to facilitate the resolution of billing disputes.
  • Reviewed monthly customer invoices via Citi Global Intercompany Chargeout System (CGICS) online database to review errors and adjustments.

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