PROFESSIONAL SUMMARY:

• Over 12+ years of IT experience with solid 9 years into Business Analysis, Systems Analysis, Requirement Gathering and Quality Assurance.
• Areas of expertise lies in ERP Oracle Fusion HCM Cloud / Workday / PeopleSoft HCM end - to-end implementation with core focus in domains like Public Sector, Education, Healthcare, Manufacturing and Marketing.
• Expertise in functional areas of Workday HCM Payroll / PeopleSoft Core HR, Base Benefits and Compensation.
• Extensively worked on Implementation, Upgrade, Conversion, Fit-gap analysis and Testing of PeopleSoft applications.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of its various methodologies like Waterfall, Agile, Rational Unified Process (RUP) etc.
• Conducted Requirement Gathering Sessions (RGS) and interviewed Business users and Subject Matter Experts (SMEs) through the use of different techniques like Brainstorming, Focus group, Question and Answer, shadowing
• Coordinated with Scrum Master for Project Progress and Release Management. Managed Product and Sprint Backlog to achieve the Sprint objectives in Agile methodology.
• Expertise in Workday Functional HCM with responsibilities not limited to Supervisory Organizations, Staffing Models, Job and Positions, Compensation, Defining Business Processes and Security Groups, Customized Report Generation.
• Strong understanding of the business process reengineering, scope definition, project purpose, Interface Design Specifications, user and system requirements
• Expertise in effective requirements gathering activities encompassing developing relationships with business users, top management, and technical team
• Extensive testing experience on different modules of Oracle Fusion Cloud HCM Applications (Core HR, Benefits, Payroll, Compensation and Talent).
• Maintenance and creation of Workday Supervisory Organizations, Locations, Positions, Cost Centers, and Cost Center hierarchies.
• Experience in developing Reports in Workday Compensation, Benefits and Core HR.
• Experience in developing Custom Reports, Advanced Reports and Calculated fields.
• Proficient in developing Wireframes, Use Cases, Data Flow Diagrams, Sequence Diagrams, Activity Diagrams, Collaboration Diagrams, Class Diagrams, Entity Relationship Diagrams and Business Process Diagrams.
• Expertise in developing QA Test Plan, Test Conditions, and Test Cases to ensure complete and adequate testing as well as coordinating and conducting User Acceptance Testing (UAT).
• Hands on Manual Testing experience on End-to-End testing of different modules of Workday application (HCM, Benefits, Compensation, Time Tracking, and Payroll)
• Expertise in performing Functional, Integration, Regression, System and User Acceptance testing.
• Extensively involved in testing of interfaces and conversions from Legacy/Third party systems to PeopleSoft applications.
• Proficient in HP Quality center for Test Planning, Test Execution and Defect Tracking.
• Proficient in developing test strategy by creating test plans and executing them through various testing cycles.
• Hands on manual testing experience on different modules of PeopleSoft application (Core HR, Base benefits, Compensation, Time and Labor, Payroll).
• Knowledge on Kronos interface with Time & Attendance.
• Knowledge on Taleo Recruiting & Onboarding modules.
• Excellent communication and presentation skills with ability to effectively communicate to diverse technical and non-technical audience.

TECHNICAL SKILLS:

ERP Systems: Cloud HCM, Workday HCM (Compensation, Benefits, Recruitment, Absence Management & Talent Management) PeopleSoft HCM 8.8,9.0/9.2(Core HR, Base Benefits, Compensation, NA Payroll) & Knowledge of Kronos interface with Time & Attendance

Operating Systems: Windows 8/Windows 7/Vista/XP/2000/98,

SDLC Methodologies: SDLC, Waterfall, Agile (Scrum)

Business Modeling Tools: MS Visio, MS Project, MS Excel, MS Word, MS PowerPoint,

Operation Research Techniques: SWOT analysis, Impact analysis, Risk analysis and FIT/GAP analysis

Requirements Management Tools: Power Designer, Rational DOORS, Requisite Pro

Defect management Tools: Bugzilla, SILK Central, JIRA, HP Quality Center

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Lead Business Analyst (Oracle HCM)

Responsibilities:

• Worked with Customer to understand their system requirements. Maps process models, designs technical solutions to satisfy requirements, and completes formal system testing.
• Organized and followed-up weekly meetings of key stakeholders: customers, internal staff and outside providers (scheduling, leading, minutes)
• Identifying resources and scaling up offshore teams, transferring knowledge and mentoring new team members to bring them up to speed.
• Collaborating and coordinating with on-site teams, client counter parts to manage project and lead off-shore team. Conducting daily team meeting, monitoring shift hand-over process and facilitate weekly project progress meetings with stakeholders.
• Participated in HCM Process Validation Sessions and Design Sessions conducted by the Implementation Partner.
• Involved in End-to-End testing of Global HR, Benefits, Payroll, Compensation and Talent Management.
• Ensured that the application meets the business requirements and system goals fulfil end user requirements, and identify and resolve system issues.
• Worked closely with Business while UAT Testing and involved in preparation of Test scenarios and Test scripts.
• Analyzed City Business Process and identified the Test Scenarios for HCM Modules.
• Mapped the Test Scenarios with existing Oracle 11i Test Scripts.
• Prepared Test Scripts Document for all HCM Modules and reviewed with the Customer.
• Involved in Data Migration of the Legacy System and validated the Views developed for Reporting purpose as per the requirements.
• Coordinating with the offshore team on the HCM Functional/Automation QA activities.

Confidential, Jacksonville, FL

Sr. Business Analyst (Workday HCM)

Responsibilities:

• Used Scrum Agile methodology throughout the project life cycle.
• Worked with different HR groups to gather the requirements for the HCM Modules.
• Created Business Process flows based on discussions with HRIS and Business Partners.
• Developed a thorough understanding of Payroll, Staffing, Benefits, Compensation and Time Tracking through observation, elicitation, and document analysis.
• Involved in implementation of Workday HCM for various HR modules such as Benefits, Payroll, Recruiting, Time Tracking and Talent Management.
• Served as the liaison between the customer community and the software development team through which requirements flow.
• Involved in cross-functional project teams and facilitates project meetings.
• Created Test Plans and Test Strategies based on the business needs and requirements.
• Created test scenarios in Quality Center based on Business requirement documents.
• Created system test cases and test data in Quality Center based on the requirements.
• Trained and mentored other team members in testing methodology and SDLC.

Confidential, St. Petersburg, FL

Business Analyst (Workday HCM)

Responsibilities:

• Developed a thorough understanding of Payroll, Staffing, Benefits, Compensation and Time Tracking through observation, elicitation, and document analysis.
• Designed business flow diagrams and processes, which included processes in Staffing, job benefits, compensation grades and packages.
• Manage business application implementations, changes, enhancements, and process Improvements. Configures Workday core HR, time and pay structures, benefits, absence Management, Compensation structure, and integrated talent management.
• Involved in gathering requirements and formulating the requirements for formatted reports.
• Day to day support of Workday HCM, Security, Compensation and Reporting issues.
• Used EIB (Enterprise Interface Builder) for integrating location of employees, Performance ratings, assigning organizations and updating payroll IDs
• Plan and create various reporting documents for End Users module guides, Setup and Configuration guide for SME's, process operational guide and manuals for operations users and other as needed.
• Coordinating with off-shore FAs and performing effective reviews on design and also coordinating with technical team for developments to ensure bug free deliverables.
• Extensively worked with SMEs to configure the environments with all the business needed application configurations and setups.

Confidential, New York

Business Analyst

Responsibilities:

• Used Scrum Agile methodology throughout the project life cycle.
• Assisted the project manager in developing timelines for project delivery as well as assessing risks and impact of changes. Participated in various project related presentations.
• Translate stakeholder requirements into over 7 different tangible deliverables such as user stories, workflow/process diagrams, data flow/data model diagrams, use cases, functional specifications, Wireframes and Business Process Model (BPM).
• Developed process maps as needed
• Assisted in the development of test scripts, track testing outcomes, provide updates to project manager as requested
• Assisted in the identification of training audiences and activities
• Worked closely with internal teams to validate and document requirements
• Coordinated closely with business leads and other project team members to drive successful task completion
• Contributed to the entire development life cycle from initial business requirements to deployment and production support.

Confidential, Fort Pierce, FL

Business Analyst (Workday HCM)

Responsibilities:

• Worked with customers to understand their system requirements. Maps process models, designs technical solutions to satisfy requirements, and completes formal system testing.
• Worked with vendors to be current on product features, and to support the alignment of the implementation strategy with the product's roadmap. Using this information, he/she educates the end-users on available functionality.
• Developed a thorough understanding of Payroll, Staffing, Benefits, Compensation and Time Tracking through observation, elicitation, and document analysis.
• Designed business flow diagrams and processes, which included processes in Staffing, job benefits, compensation grades and packages.
• Involved in gathering requirements and formulating the requirements for formatted reports.
• Involved in the Merit planning and Bonus processing.
• Managed business application implementations, changes, enhancements, and process Improvements. Configures Workday core HR, time and pay structures, benefits, absence Management, Compensation structure, and integrated talent management.
• Worked closely with Workday / PeopleSoft HCM and third party committee to analyze, develop and design the interfaces which run between external and internal systems.
• Plan and create various reporting documents for End Users module guides, Setup and Configuration guide for SME's, process operational guide and manuals for operations users and other as needed.
• Coordinating with off-shore FAs and performing effective reviews on design and also coordinating with technical team for developments to ensure bug free deliverables.
• Extensively worked with SMEs to configure the environments with all the business needed application configurations and setups.
• Lead the testing phase of HCM and conduct Unit testing in Workday. Write and create setup test script for all phases of testing.

Confidential, FL

Business Analyst (Workday HCM)

Responsibilities:

• Gathered business requirements, performed Gap Analysis of existing business process flows for client's requirements and generated system workflows after assessing current system in use and eliminating unnecessary steps in the business process flows
• Conducted user interview and JAD (Joint Application Development) sessions, created agenda and documented analysis in requirement gathering.
• Created the detailed test plan, test cases and test scenarios from the business requirements documents and meetings.
• Supporting Existing Integration and building new integration based on the client requirements.
• Experienced in Bonus payment, compensation change, employee merit adjustments.
• Analysis of Business review documents and technical design documents.
• Configured Workday compensation packages including salary, bonus, allowance, commission, and merit plans for multiple countries including merit and bonus plan processing.
• Developed and executed test cases for Benefits modules.
• Responsible for all technologies and implementation/operational support.
• Responsible for giving user review for all completed Integration.
• Created test scenarios in Quality Center based on Business requirement documents.
• Participated in all phases of Workday Testing including System Integration Testing (SIT), User Acceptance Testing (UAT), and Parallel Testing.
• Conducted UAT, documented and reported user feedbacks to management team, and developed training materials for different end users and assisted in User Training for the new system.
• Used HP Quality center to create/track the defects and for creating reports on daily basis.
• Assisted the project manager in implementing the QA standards and continual improvement activities.

Confidential, Morristown, NJ

Business Analyst (PeopleSoft HCM)

Responsibilities:

• Gather business requirements for meeting data conversion and other business needs as they currently exist in the legacy system.
• Analyse data with various system/business users of the legacy system.
• Conduct Fit-Gap analysis of the data conversion efforts.
• Wrote several SQL Queries and verified that the data is consistent throughout the database.
• Involved in Payroll Parallel Testing.
• Prepare detailed data maps spanning Human Resources, Benefits, Time & Labor and Payroll and ePerformance systems.
• Identify gaps in business processes not met by delivered solutions in PeopleSoft HCM 8.8 system.
• Involved in Payroll Parallel Testing.
• Perform functional analysis and gather business requirements
• Review functional specs with business sponsors for approval.
• Develop test plans for system and User Acceptance testing.

Confidential

PeopleSoft Business Analyst

Responsibilities:

• Worked together with other team members in interviewing various business groups and identifying and prioritizing business and functional requirements.
• Worked together with SMEs, architecture group and technical team leads to detail the interface, customized based on different user roles and functions.
• Mapped the current and proposed process and conducted thorough GAP analysis
• Generated Use Cases, Use Case Scenarios, Activity Diagrams and Data Flow Diagrams.
• Worked with information architects and creative groups in detailing the wireframes and depicting GUI design.
• Assisted the database development team in data modeling, data structure and data table layouts required for consolidation of incongruent databases.

Confidential

Business Analyst

Responsibilities:

• Managed implementation of test plan, test scripts and other test activities.
• Participated in review sessions and conducted quality assurance activities.
• Prepared the configuration management document and reviewed the same with the test team and ensured that all the team members followed the process.
• Involved in the functional testing of various business processes considering of PeopleSoft Tax Updates and HR Bundles.
• Involved in cycles of testing starting from System testing, Integration testing and regression testing while also supporting the client in preparing the User Acceptance testing methodology.

Confidential

Application Support Lead

Responsibilities:

• As an application support lead was responsible to ensure that all issues were resolved within the agreed SLA’s for each of the clients.
• Ensured that regular maintenance of application server and process scheduler for multiple clients and multiple environments were conducted.
• Trouble shooting of process failures in Production and Non-production environments.
• Performed IVT testing on all the PROD environments after the Patches/Bundles were applied
• Provided the Level 1 technical support for hosted clients
• Performed the migrations to non-production & Production environments.

Confidential

Quality Analyst

Responsibilities:

• Analyzed the Requirements from the client and prepared the test scenarios
• Documented all the test cases for each module for System and Integration test cycles
• Conducted peer-review of the test cases prepared by another team member
• Executed the Test Cases.
• Used Defect tracking application.
• Conducted defect review meetings with the team.

Confidential

Business Analyst

Responsibilities:

• Gathered the business requirements from different departments and documented current business process for both the projects
• Part of the core team who evaluated the different products to meet the business requirements and provided recommendations to senior management.
• Involved in cycles of testing starting from System testing, Integration testing and regression testing while also supporting the client in preparing the User Acceptance testing methodology.