SUMMARY:

• Strong analytical, communication and problem - solving skills with over ten years of extensive experience and a solid technical background in Information Technology.
• Strong background in planning, scoping and monitoring high budget infrastructure projects and transforming the business to improve productivity, reducing cost and tuning cycle speed.
• A dedicated team player with a collaborative leadership style that offers expertise in Agile Business Analysis, Requirements Engineering and Project Management. Finished Computer Information Systems with a strong understanding of SDLC processes, IT Infrastructure and software development.

TECHNICAL SKILLS:

OS / Hypervisor: Microsoft Server 2008R2, 2012, & Tablet, Unix, Linux, RHEL, SUSE, Centos, Free NAS, BSD, Ubuntu, Solaris, HP-UX, Fedora, VMM, HPC, Active Directory, Office 365

Cloud IaaS PaaS: Amazon Web Services, AWS, EC2, Azure, Rackspace, Google, Office 365, vRealize Automation, vCAC, vCenter, vCloud Air, vCSA, Oracle Cloud

Monitoring & Performance: WSUS, SCCM, SCOM Essentials, F5 Load-balancing, Solarwinds Orion, NagiosVirtualization: VMware vSphere with Operations Management, vSphere Data Protection

Desktop: VM Horizon, Citrix XEN App, Net Scaler, VDI, VMWare Esxi 4,5, 5.5, vSphere, HyperV, Oracle VM Manager, vCenter, vCenter Configuration Manager 5.7

Storage: SAN, NAS, NetApp, HP MSA Storage RAID Arrays, Tape Disk Library, NetApp FAS, EMC VNX, Dell Equal Logic, Synology, HPE Nimble, Hitachi

Networking: Cisco UC, Catalyst 4948 10gb, Nexus 7000, IPS, Aruba, Switches, Routers, DNS, TCP/IP, Wireless, Fabric Manager 5.0

Backup DR / HA: Data Domain, Backup Exec 2012, VERITAS, VMWare Site Recovery Manager, Replication, Disaster Recovery, Back-up, Clustering, High availability, fail over clustering and customized configurations

UC & Mobile: Skype, Outlook, Lotus, Lync, Sametime, Jabber, Jive, Exchange, RIM Blackberry, Android, Apple, Mac OS X, iPhone, iPad, Call Manager, Avaya IP Office, Nortel, Polycom, VTC Tandberg, Cisco UC/ICM WebEx, Blue Jeans, AT&T Connect, Avaya CMS

BI Reporting: IBM Cognos, Centi, rational Clear Quest, Tivoli, Qlikview, Tableau, Collibra, SAP Business Objects, Crystal Reports

Big Data & Governance: Hadoop, Mongo DB, Micro Strategy, Oracle EMM, Collibra, Alation ComposeMetrics: Google Analytics, PowerPivot, KPI

Database: Oracle, SQL, T-SQL, Access, IBM DB2, SQL

Software Dev Ops: Jenkins, Docker, Rational, Agile Safe, Scrum, XP, TDD, ReqPro, CA Rally, IBM RationalCollaboration Tools: Kanban, Steelray Milestones Pro, Atlassian, Jira, Confluence, BaseCamp, MS Office Suite, ServiceNow, CA Rally, Team Foundation Server, MS Project Server, Sharepoint, Wiki, Slack, Quip, Zoom

Design & Visualization: Adobe Creative Suite, Visio, Smart draw, iRise

PROFESSIONAL EXPERIENCE:

Business Systems Analyst / Infrastructure Requirements Engineer

Confidential, El Segundo, CA

• Efficiently authorize and prioritize user stories for various business project types including: Business Analytics, Self Service BI, Integration, Security, Regulatory Compliance (SOX, GDRP, PCI), Data Governance, Automated Speech Recognition, Contact Center, IVR and Software as a service. Capture and translate designs of existing business processes to user stories using modeling techniques and structured analysis.
• Collaborate with the senior Design Engineers, Business Partners, and Platform Architects to translate business strategy into user stories and testable requirements.
• Function as a Scrum member, personally contributing to team goals via sprints.
• Examine and evaluate business needs, guide design solutions to meet gap analysis for functional/system requirements.
• Collaborate with BI Data Stewards/Scientists to classify data and share data with colleagues across business units by incorporating semantic search queries, data discovery, data cataloging and data dictionary.
• Coordinate with the third-party vendors for professional service implementations, configurations and collaborate to ensure project delivery aligns with client specifications. Vendors include Oracle, Qlik, Tableau, Informatica, Cloudera, Cisco, Genesys, Teradata, SAP, IBM, Infosys, Cognizant, Hadoop, Collibra, and CA.
• Create data dictionary, model diagrams, wire frames, prototypes, data flows, ER diagrams and visualizations of business processes by means of visualization tools e.g. Visio.
• Hands on by use of industry and technical knowledge to guide solution definition and drive discussions.
• Create and maintain traceability matrices that validate business requirements and ensure goals are met by an implemented solution.
• Responsible for communicating CMO to FMO and gaps between Business Requirements and Technical Design

Data Center Migration Integration Engineer

Confidential

• Plan, Execute and Monitor migration of data center workloads for Computing, Database, Application and Data Center Infrastructure. Accomplishment: Reduced Server Total Cost of Ownership (TCO)
• Project management (PM) duties using ITILv3, Agile, Lean VSM and Six Sigma best practices.
• Test & evaluation product usability (Impact/Change Management), affordability, functionality, security and performance to assess suitability/dependencies for integration into existing system environments
• Schedule resource allocation, consultation, implementation and usage of delivery systems while working with customers/business partners to ensure environments are compliant with Information Security Policy
• Provide support for live virtual-to-virtual migrations, physical to virtual migrations, physical server migrations for new implementations of both physical (30%) and virtual servers (70%)
• Collaborate with storage, middleware, database and network analysts to provide integrated infrastructure solutions, escalate/mitigate risks as presented
• Reduce costs by providing cost-effective computing infrastructure designs in support of IT projects, programs by use of virtualization
• Develop proposals and contract acquisitions for use in meetings presentations. (Use case, Proof of concept demonstrations) in response to RFPs
• Develop strong understanding of existing IT Infrastructure services (e.g., strategic data centers, cloud computing, server, storage, backup, network, web, database, desktop services) for planning
• Align executive initiatives with related architecture standards, direction, design patterns, security requirements and any specific contractual requirements for application sustainability and overall lifecycle.
• Risk Management: Mitigate risks by proactively identifying issues and communicating them appropriately via risk chart report or log
• Accountable for ownership of technical projects and implement them hands- on reducing costs in technical support, training and maintenance
• Analyze corporate data according to specific information requirements
• Present oral and written project status reports to client and track progress / performance using power pivot tables and KPI charts

Design System Integrator

Confidential, Los Angeles, California

• Project planning and design for optimization of disaster recovery capabilities, including decreasing recovery time on existing non-high availability services, Business continuity, Data protection, Storage configuration and Enterprise technology solutions
• Increasing efficiencies in IT for Modernization, Obsolescence, Expansion and Growth
• Monitor and maintain system alerts for physical, virtual and private/public hybrid cloud ESXi hosts and VM assets in vSOM with vCOPS via vCCM tool
• Manage the enterprise environment for Health Care, Banking, Insurance, Real Estate, Manufacturing, Oil & Energy and Government/Aerospace Defense industry
• Discovery and proactive inspection of current security controls using vulnerability scanning, network auditing tools, penetration testing for forensic incident reporting.
• SCCM/SCOM client management for large scale phased deployments (2500+)
• Utilize OSD, WSUS and SCCM to deploy images, updates and software packages
• VOIP telephones setup/install, PBX, Cat 5e/6 cabling, wiring network panels and Avaya IP Office, Cisco Call manager and Nortel voicemail systems
• Projects: Win 7 Deployment, SharePoint 2010/2013 implementation, Exchange 2010/2013 upgrade, DAG, High Availability Clustering, load balancing, using virtualization to implement disaster recovery and HP thin client provisioning via Altris
• RIM BlackBerry/iPhone rollout and projects involving clients, vendors and multiple dept.’s
• Manage teams using guidance, performance reviews, coaching/mentoring to develop skills
• Organize weekly meetings/conference calls to provide status report to management on projects
• Manage Linux/Windows server project to convert Physical to Virtual infrastructure (Esxi) for
• IT Roadmap, Long range planning, Capacity planning, Change management, Decision management

IT Manager / Senior Systems Administrator

Confidential, Southern California Region

• Financial planning and budgeting for IT OP/CAP Expenditures and workforce IT Spending
• Perform Project manager tasks planning, budgeting, scheduling, resource management on multiple projects
• Reduced operating cost by 30% creating in-house solutions and managing hardware assets.
• Direct day-to-day technical operations, resource provisioning, backups, inventory, schedule network changes, repair activities and monitor network performance, capacity and utilization
• Application Performance Management of engineering 3D modeling Drafting Auto CAD
• Compile technical training and process Visio/Project/PowerPoint documentation for team to aid with day-to-day support issues in Knowledge Base and SharePoint sites including “How to’s,” “Announcements” and “FAQ’s”
• Coordinate critical system events, NAS SAN storage admin, backup and capacity planning and future growth