SUMMARY:

• A diligent result oriented facilitator between Business Systems and Information Technology with 10+ years of experience in the field of business and system analysis and a proven track record in financial, mortgage, companies including big 4 consulting experience.
• Good knowledge of the Software Development Life Cycle (SDLC) and Iterative Software Development methodologies such as AGILE, RUP (Rational Unified Process).
• Excellent Business skills in writing Business requirement document, Use Case Specifications, Functional Specifications, Systems Design Specification (SDS), Workflows and Unified Modeling Language (UML) diagrams such as Use Case diagrams, Activity diagrams, Class diagrams and Sequence diagrams.
• Good Team player with excellent trouble shooting and problem solving skills.
• Ability to gather business and technical requirements from both formal and informal sessions utilizing a variety of software tools including, Use Cases and followed the Rational Unified Process
• Experienced in creating URS (User requirement Specification), FRS (Functional Requirement Specification) and business process flow system.
• Experienced in MS Office Suite, MS Project (for Project Plan), MS Visio, Rational Suite (Rational Rose, Rational Requisite Pro, Rational Software Modeler) and gathering user requirements and technical documentation.
• Specialized in Requirements Traceability Matrix (RTM), test plan and test procedure development and review, project customization and administration, defect management, configuration management and version control, and business documentation
• Created User Interface (UI) specifications, prototypes and wireframes using Axure Pro.
• Articulate in business values, managing user expectations and client satisfaction, and introducing innovation to business processes through technology.
• Excellent Analytical, Presentation, Communication and Interpersonal skills with proficiency in demonstration and highly adaptable to new technologies & business environment.
• Strong team builder with excellent analytical and communication skills with capability to handle new technologies and situations.
• Good understanding of QA Methodologies and Process.
• Responsible for the planning and coordination of teams when scheduling and maintaining current status of projects and assigned project deadlines.

TECHNICAL SKILLS:

Industry Knowledge: Tax, Finance, Banking, Telecom, Healthcare, Logistics, International Trade.

Business Skills: Business Definition Requirements, Business Process Analysis & Research Use Case Modeling & Analysis

Software Tools: Rally, Rational Req Pro, Rose, ClearCase, ClearQuest, Mercury Winrunner, Test Director, QTP, Quality Center, MS Office Professional, Microsoft Sharepoint, MS Visio, MS Project.

Programming Language: C++, Java, .net

Operating Systems: Windows 2000/XP/NT, DOS and Solaris (UNIX)

Databases: Oracle, SQL Server and MS Access

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst / Product Owner

Confidential, Washington DC

Responsibilities:

• Part of multimillion dollar effort to rewrite and redesign legacy credit enhancement project.
• Followed Agile SDLC methodology and part of the Advance scrum team.
• Participated and often led sprint planning to identify stories for Requirement Analysis from the sprint backlog.
• Work with internal and external stakeholders to develop Epics, User Stories etc. and prioritize them.
• As a Business Analyst heavily involved in the initial project planning, Epic refinement and review of L1 & L2 process flows.
• Conducted JAD sessions to reach consensus on system functionality, and formal walkthroughs on functional and system specifications.
• Followed Agile methodology on the project and participated in backlog grooming and showcase sessions.
• Involved in story acceptance.
• Conducted walkthrough sessions with the business, development, QA and end - users to review requirements.
• Maintained sprint tasks and build phase child stories in Rally.
• Adopted Gherkin format to write acceptance scenarios as basis for requirements.
• Coordinated development efforts and facilitated requirements acceptance.
• Created UI mockups for requirement validation with business and story walk through.
• Was involved in Enterprise Analysis reviewing available documents on various document repositories.
• Worked on the Functional Grid project to document the complete end to end functionality of the Credit Enhancement application.
• Work very closely with Scrum Master, Project Manager, Product Manager and the Scrum team to support seamless and efficient flow of work.
• Maintained requirements in DOORS requirements management tool.
• Analyzed research on operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency.
• Eliciting, documenting and managing business need, functional and non-functional requirements.
• Designed and implemented SQL queries using Embarcadero DB Artisan for QA Testing and Report / Data Validation.
• Performed manual testing to assess application’s overall functionality, performance and stability.
• Reviewed and ran test cases in the test lab using ALM.
• Captured defects in Rational Clear Quest.
• Reporting and presentation of key components and milestones to top management
• Responsible for preparing status and reports for senior management.
• Maintaining and sharing project documents via SharePoint, maintaining MS SharePoint site for project team.

Environment: Rally, Jira, Doors, UML, Sharepoint, ALM, Embarcadero DB Artisan, SQL, MS Outlook, MS Word, MS Excel, MS Powerpoint, MS Access, MS Visio and MS Project.

Sr. Business Analyst / Project Manager

Confidential, Mclean, VA

Responsibilities:

• Worked on the Finance Legacy Integration team to evaluate finance system impacts.
• Being one of the first members in the team, was involved in all aspects of the project.
• Participated in the CSP process flow review sessions and developed an understanding of the CSP project and its capabilities.
• Reviewed existing operations and Finance accounting processes.
• Interacted with users, managers, and development teams to gather the list of applications and End user computing systems within the Finance division.
• Assessed and analyzed the scope and impact on business needs.
• Facilitated sessions with the various finance groups to provide an overview of the possible changes.
• Maintained a list of impacted Applications and EUCs.
• Researched Confidential repositories to identify all the Finance related process and controls.
• Worked with the development teams to review the list of impacted applications, reconciled differences and worked on the level of effort estimates.
• Responsible for preparing status and reports for senior management.
• Maintaining and sharing project documents via SharePoint, maintaining MS SharePoint site for project team.

Environment: Doors, UML, Sharepoint, Quality Center, Lotus Notes, MS Word, MS Excel, MS Powerpoint, MS Access, MS Visio and MS Project.

Lead Business Analyst

Confidential, Washington DC

Responsibilities:

• Participating in project planning, estimation, release scoping, tracking status and deliverables, documentation management for monthly and quarterly releases.
• Facilitated requirement gathering sessions with the Subject Matter Experts and other partner’s involved.
• Facilitated JAD sessions, walkthroughs sessions with the Business User Groups, SME’s, the Management and the IT Community to resolve issues.
• Use Case analysis and Use Case modeling using MS Visio and MS Office.
• Usability analysis, creating/updating UI wireframes/prototypes and UI specification documents.
• Prepared feature lists and traced them to the Stakeholder requests.
• Led a team of 5 Business analysts to share and co-ordinate the effort.
• Worked with the project management and partners to provide status reports and raised awareness of issues / risks faced on the project.
• Performed data analysis to ensure data quality and data integrity.
• Established standards / processes in the BA work to ensure consistency of requirements amongst all the team members.
• Participated in daily / weekly status calls with the Development / QA team.
• Analyzed the stake holder requests and the features to prepare for in depth elicitation sessions for requirements.
• Facilitated the elicitation sessions with the Practice and the stakeholders and gathered the functional requirements.
• Post production release, involved in Agile / Scrum styled maintenance efforts to fix defect and roll out enhancements in a short cycle.
• Represented the BA team on daily Scrum stand up meetings to share the team’s status and planned our effort for each sprint.
• Onshore and offshore coordination between business, project management, analysts, development team, test team and vendors. Providing clarifications, details and support on a daily/need basis.
• Maintaining and sharing project documents via SharePoint, maintaining MS SharePoint site for project team.

Environment: .net 4.0, WCF, SQL Server, UML, Sharepoint, Team Track, Quality Center, Lotus Notes, Axure Pro, MS Word, MS Excel, MS Access, MS Visio and MS Project.

Sr. Business Analyst

Confidential, Washington DC

Responsibilities:

• Analyzed the new features and enhancements for existing products.
• Prepared business process flows for the As is and the To Be processes.
• Conducted walkthroughs with the practice and confirm the scope and our understanding of the high level requirements.
• Followed the Rational Unified Process (RUP) methodology.
• Used Rational Software Modeler (RSM) to model Use Cases, Use case diagram, Activity diagrams, sequence diagrams that provided a view of the requirements.
• Documented the requirements in detailed use cases and reviewed them with the stakeholders.
• Used the Rational Requisite pro tool to manage the requirements.
• Documented the Data requirements and Supplementary requirements and tagged them to Req Pro.
• Maintained the Requirement Traceability matrix document to track the requirements through all the phases of development lifecycle.
• Created process flows, sophisticated user interface designs, high-level design diagrams and error message requirements to cover all scenarios of validation using Axure Pro tool.
• Conducted walkthrough of the requirements with the stakeholders and obtain sign off.
• Reviewed the requirements with the offshore development and the test team.
• Reviewed the Project Architecture plan, the Design document, the Master Test Plan, the test cases and provided feedback.
• Validated and peer reviewed the Change Requests and update the Requirements
• Used Quality Center to review the test cases and defects resolution.
• Worked with third party vendors like IBM, Adobe and walked them through the requirements.
• Recorded project changes on a weekly basis using change data to update the project plan and provide up-to-date information for project status reporting.

Environment: Java, .net, RUP, Rational Requisite Pro, Rational Software Modeler (RSM), UML, Quality Center, SQL, Oracle, Documentum DMS, Lotus Notes, Axure Pro, MS Word, MS Excel, MS Access, MS Visio and MS Project.

Sr. Business Analyst

Confidential, Mclean, VA

Responsibilities:

• Co-authored Business Requirements Document, Extracted, discussed and refined business requirements from business users and team members.
• Worked on MS Visio to create Use Case Diagrams and UI prototypes.
• Define mapping rules for transactions and securities.
• Reengineered the user interface of the application by thoroughly studying the existing application features and functions and then assessed and analyzed the scope and impact on business needs.
• Facilitated Joint Application Development (JAD) sessions for communicating and managing expectations with SME are whose customers were going to be the final users of the product.
• Documented User Requirements with MS Word and RequisitePro as editing tools.
• Coordinated and managed the Change Request (CR) control process for the project by facilitating group meetings, one-on-one interviews and corresponding through emails.
• Reviewed test cases to check the functionality of the application.
• Facilitated User Acceptance Testing (UAT) and tested strategies with developers and testers.
• Worked with stakeholders to obtain deliverable sign-offs.
• Helped in the review of Q/A Requirement Documents & the evaluation of the Test Plan with the QA Team.
• Used SQL queries to extract data and run sample tests.
• Quality Center was utilized for the entire process of Incident tracking and reporting.
• Responsible for coordination with analyst and developers to ensure testing compliance during cycles.

Environment: Java, RUP, Rational Reqpro, Rose, UML, Quick Test Pro, Quality Center, SQL, Oracle, Microsoft Sharepoint, MS Word, MS Excel, MS Access, MS Visio and MS Project.