SUMMARY:

• Accomplished senior software test engineer with extensive expertise in managing, leading and collaborating with diversified global teams in both manual and automation software testing of cloud based enterprise solutions with a passion in delivering quality solutions on time and within budget.
• Proficient in all phases of Software development life cycle, test management and people management.
• Worked in Big data, identity and access management, managed security and cyber security solutions.
• Dependable, easily approachable and flexible in constantly adjusting to dynamic work environment; Self motivated, detail oriented, adept at problem solving maintaining clear focus on the customer deliverables.

TECHNICAL SKILLS:

Operating Systems: UNIX, Sun Solaris, VxWorks, Windows, DOS, Linux (CentOS/Redhat)

Web: J2EE, JSP, JAVA, .Net, ASP

Languages: UNIX Shell Scripts, C, XML, HTML, SQL, Visual Basic

Net: TCP/IP, WAP, DHCP, FTP, PPP

Databases: Oracle, MS - Access, Big Data (Hadoop, Mongo, Flume)

Software: MS Office Suite (Word, Excel, Outlook, Powerpoint), Frame Maker, Adobe, ClarifyTest Tools: HP Quality Center (ALM), Quick Test Pro (QTP), Win Runner, Load Runner, Jmeter, SaopUI Pro 4.0, CLI (Command Line Interface) Manager, TOAD, SQLDeveloper, JDeveloper, MHWeb, MARS, Wireshark, JIRA, WIKI, Confluence, WinSCP, Notepad++, Browsers (Safari, Chrome, IE and Firefox), MTPutty, Target Process, Telerik Test Studio, Postman

PROFESSIONAL EXPERIENCE:

Confidential, Texas

Principal QA Engineer

Responsibilities:

• Responsible for leading QA team and delivering quality CyberSponse security operations platform to customers in Agile.
• Managed planning and execution of product testing efforts, including overseeing all associated resources (global team of 4 members) required to meet committed delivery dates.
• Identified testing requirements, defined approach, testing types and created test strategy, test plan and performed and lead test execution effort
• Created and executed automated and manual test plans and maintain accurate documentation of results and process
• Closely worked with the team to build automated smoke test and regression scripts with Selenium
• Guided team to Automate, script, and use tools whenever possible to reduce task execution time
• Tracked assigned user stories and defects within Target Process and coordinated prioritization of test scripts and defects
• Performed product health analysis, test result analysis, defect trend during and post-release analysis
• Assessed all the testing needs for specific releases and identified testing metrics
• Provided innovative insight to better the reliability, scalability, and maintainability of systems
• Worked closely with Engineering directors and Product Management stakeholders to prioritize, scope and plan releases across overlapping projects and significantly improved customer satisfaction

Sustaining Engineering QA Lead

Responsibilities:

• Managed planning and execution of product testing efforts, including overseeing all associated resources (global team of 12 members) required to meet committed delivery dates.
• Lead comprehensive testing (Functional, Regression and Integration) of MySight product suite and web services.
• Owned and executed end to end testing covering various integration points within the product suite. Hands on experience of manual and automated UI testing and also mobile device testing.
• Tracked assigned user stories and defects within JIRA and coordinated prioritization of test scripts and defects.
• Participated in all scrum processes including sprint planning, daily stand-ups, functional reviews, product demonstrations and retrospective, and lessons learned meetings.
• Planned project requirements in sprint cycle, provided test estimates, removed impediments raised during the daily scrum meetings, monitored work progress, and ensured quality deliverables, coordinated on time deployments and customer notifications.
• Implemented, monitored and enforced best practice processes for developing use cases, test specifications, test cases, test scripts and test data which enhanced teams’ performance for achieving high results.
• Created sustaining engineering process for product releases. Achieved buy-in from all stakeholders which reduced customer rollout time and improved quality.
• Worked closely with QA Director, Engineering and Product Management stakeholders to prioritize, scope and plan releases across overlapping projects and significantly improved customer satisfaction
• Provided training and mentored QA testers. Served as a QA point of contact (POC) for development and test teams

Environment: MySQL, MongoDB, Testlink, JIRA, Confluence, WIKI, Kanban, Big Data (Mongo), Agile (SCRUM), RESTful API, Elastic Search, Python, Selenium, Mobile, Windows, Linux, UNIX, Windows, Java, HTML, XML, SQL

QA Lead Consultant

Responsibilities:

• Created and Configured Security policies, ran UNIX commands for data creation and log verification and validated data streaming from one system/database to another for several client/user interface systems.
• Performed Manual Web UI testing on Security Dashboard Reports for Threats, Health, Tickets and Trending Analytics at a customer level with specific date range based on Business Analytics.
• Executed Security Dashboard Portal new feature functionality like statistics, life cycle management functions, audit trail and reports for customer.
• Performed End to End testing from the service devices to the BI Reports with data validation using Oracle SQL Developer and SOAP UI.
• Performed User Administration for the Security Portal by creating role based users and validating the SSO user authentications.
• Lead Integration Testing, Regression Testing of MSS Application using WebGUI, SOAPUI and SQL Queries.
• Documented and Reviewed PRR with internal groups and delivered to the customer for various releases.
• Created and ran detailed test plans within HP Quality Center (Application Lifecycle Management -ALM).
• Tracked assigned Stories and Issues/Defects within the JIRA Agile application.
• Provided Integration Release daily Test Status Report to the Management team with summary and progression plan.
• QA Lead responsibilities: Training and directing QA Junior QA testers, QA point of contact (POC) for customer/UAT team, Production support and development team.

Universal Identity Services for Enterprises

Responsibilities:

• User Enrollment and Registration - Using UI, Created customized Relying Party and created Identities by provisioning the users through CSV file Bulk Upload and registered the users.
• Authentication Services - Verified Authentication of users by external services using wide range of authentication form factors, including username/password, one-time passwords, PINs, Email OTP, SMS OTP, SW OATH, Interactive Voice Response (IVR), hardware and software tokens, smartphone applications (Green Button, QR Code).
• Identity Proofing - Verified Identity Proofing Services utilizing enterprise directory service such as Active Directory.
• Credential Life Cycle Management - Performed issuance, renewal and cancellation of identity credentials.
• Digital Signature Services - Digitally signed e-prescription (PDF& XML) documents and validated signature verification, certificate validation, auditing and logging.
• Lead Functional, Regression and End to End Verification of UIS Application through Web GUI and SOAPUI.
• Translated Business Requirements and user stories into detailed test cases and reviewed them with external and internal teams to ensure 100% functionality coverage.
• Performed end to end Regression testing on lower and higher environments including QA, INT, UAT, Staging and Production including validating backend with advanced SQL queries.
• Using SOAPUI, Verified API (Credential Management, Identity Proofing, Relying Party and Authentication Gateway) modules and validated database and backend logs and automated API test cases.
• Through Web GUI, Customized Relying Parties and Verified through UID Manager Role Based User Functions for UIS application and ensured that Person with certain role can only access user functions that have been enabled.
• Executed test cases and reported detailed defects with log analysis, steps to reproduce and attached screenshots and aided design with Trouble Report fixes.
• Highlighted show-stopper issues as soon as they are identified and worked with design lead for quick resolution.
• Updated Test Results in ALM promptly and mapped the Requirement coverage.
• Collaborated best practices to the QA team to enhance testing process.
• Cross Trained QA resources with the functional requirements I worked on.

Environment: Oracle, SQL, Linux(CentOS/Redhat), VMWare, HP-ALM(QC), JIRA, Confluence, WIKI, Big Data (Hadoop, Mongo, HDFS, Flume, Cassandra, Oozie), Agile (SCRUM), SOA, OBIEE, SOAPUI, Jmeter, Windows, UNIX, Java, HTML

QA Lead Consultant

Responsibilities:

• Lead System Verification and Function Testing of ECDS using Real Nodes by installing the software, Trouble shooting OSS Network and validated data received from the network.
• As a Prime for Functional, Regression, System Verification Testing, Assigned, Supervised and Mentored a five-member software QA testing team in developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards.
• Collaborated with Software Architects, Design, Test and Implementation to gather customer requirements and specifications and translated into test cases and exceeded customer expectations
• Created Test Strategy and Test Approach document for releases.
• Assessed progress of test deliverables, defects, test results created by the team, escalated issues, and managed technical decisions
• Adapted planning based on test results and progress and took action necessary to compensate for problems.
• Ensured that all aspects of testing, such as: manual execution, regression, automation, and performance are completed within time and processes were followed in all phases of testing and deadlines were met, while maintaining Quality of the deliverables
• Created, Stored and Approved Final System Verification Test Completion Report for Implementation Handover.
• Provided comprehensive weekly verification status reports to management highlighting project accomplishments, issues and risks.
• Aided Implementation team with troubleshooting Production Issues and coming up with Root Cause Analysis.
• Prime member of the Tiger team formed to resolve issues escalated by the Customer
• Saved 30k in cost savings/year for test execution alone not including lab costs as part of Time/Cost Savings Initiative, by developing and verifying Data Replay script to enable data collection with older Node Versions and validated the data using the current ECDS release to check backward compatibility of the Nodes.

Ericsson Prepaid Wireless System

Responsibilities:

• Involved in reviewing business requirements with business and development teams and wrote test strategies for Ericsson Enhanced Bi-directional Interface (EBI) System which provides web-based user interface to subscribers and to ATTM customer service representatives (CSRs) for account management.
• Assisted with project management activities including estimating test efforts, scheduling test activities, determining resource requirements, organizing detailed metrics and status reports and working closely with other engineering teams and product management teams to ensure overall quality of the products.
• Developed Test Plans, Test Cases, Test Scenarios and Test Scripts for Manual Web GUI (front-end) Functionalities for various applications to ensure proper business compliance,
• Performed GUI Functional, System, Regression, Back-end, Integration and User Acceptance Testing.
• Automated back-end functional test cases in Jmeter using SOAP/XML messages for API Testing.
• Developed SQL queries for backend verification on the oracle database using Oracle JDeveloper.
• Reviewed Test plans and test cases of other team members and ensured test cases are updated with review comments and stored test plan inspection records for quality audits.
• Worked closely with development team, business analysts and project managers to coordinate resolution of defects found during testing phases
• Elevated, escalated and mitigated internal and external risks and issues as they arose.
• Developed a comprehensive QA Calendar with projects, timelines, number of test cases to be executed and deadlines.
• Lead department initiatives for process improvements

Environment: MARS, MHWEb, Jmeter, Load Runner, Quick Test Pro, Windows, UNIX, Oracle, Java, HTML, XML, SQL.