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Sr. Quality Assurance Specialist Resume

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Pittsburgh, PA

PROFESSIONAL SUMMARY:

  • Sr. Quality Assurance Specialist & QA Lead with 13 years of solid Functional analysis, Technical analysis and Testing/QA experience.
  • An effective customer - focused team player, experienced as a Lead in manual and automated environment using Selenium, HP automation tools and hands on expertise in Client/server and web-based applications.
  • Highly Qualified QA Lead with Expertise in IV&V, SDLC, Test Strategy development, Test case creation, Test script development, Execution, Test Automation, Defect Tracking, Bug life cycle management, Issue tracking/reporting, migration planning. Extensive experience in leading UAT planning, execution, and User training effort.
  • Extensive experience in Active Directory, ILM, Messaging, SCCM/SCOM and App Remediation
  • Extensive experience in Product Development Life cycle, Retail, Finance, Point of Sale (POS) Applications.
  • Experience in TFS
  • Familiar with Unit Testing Framework
  • Lead On site - Offshore Team, and implemented industry best practices, Process improvements.
  • Proficient in different phases of Testing like Regression Testing, Integration, System Testing, End-to-end Testing and Migration testing.
  • Good experience in Waterfall & Agile/Scrum.
  • Experience on IBM tools: Rational Test Manager, Rational Clear Quest and Rational Clear Case
  • Involved in Sys-Admin activities and Creating test data
  • Testing experience with LDAP Directory Service- Active Directory and Single Sign on applications, User Distribution Lists and Groups in Active Directory.
  • Good analytical skills, presentation skills with strong communication skills.
  • Experience in review of Requirements document, Requirement Analysis, Design documentation, Functional specification and Risk Assessment.
  • Knowledge in Analysis of Bug Severity, Bug Tracking system and Bug Reporting.
  • Possesses good analytical, presentation and strong communication skills, an adaptability to work within a variety of environments and a high tolerance for risk and stresses associated with tight deadlines.
  • Knowledge in Big data tools like, Hadoop, MapReduce. Hive, HBase, Impala and Spark
  • Experience in RDBMS like Postgres
  • Diligent worker, self-starter and consistent performer

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh, PA

Sr. Quality Assurance Specialist

Responsibilities:

  • Have a total 3+ years’ experience with PNC.
  • Worked with Virtual Wallet and CFI applications under Retail digital domain.
  • Interacted with Business users, Product team and Technical team in providing clear solutions to requirements, to prepare the execution Schedules and Test Plan.
  • Worked in Offshore/Onsite model as a single point of contact for offshore testing team to execute all testing activities.
  • Coordinate the assignment /responsibilities for testing efforts of project team members as part of SIT (System Integration Testing)
  • Involved in Gap Analysis, Risk Analysis, Change request meetings with Product, Operations teams.
  • Responsible for performing Requirement Analysis, Defining Test Planning and Test Strategy, Test Scenario Identification, Test-Case Documentation, Test Execution and Test Review.
  • Maintained Requirements Traceability Matrix for every release
  • Documented Change Requests and implemented procedures for testing changes to cover the new change requests and accommodating them.
  • Verified the Defects opened by the team, validated them before assigning to the Dev team.
  • Tracked daily Execution Status and Defect Status based on severity from ALM 11 and reported to the Product Manager and Operation Stake Holders.
  • Automated Regression testing using Selenium.
  • Implemented automation testing with using Selenium WebDriver(Java), Maven, TestNG and Extent reports
  • Advice Project Manager/Product team about the status of testing efforts, state of the system and provide input on system acceptance on daily basis.
  • Closely worked with Operations, Product team in explaining them about the application and worked closely with them in resolving the Prod issues.
  • Have extensive experience working with agile methodology in my projects with Retail domain. Participated in all agile ceremonies from testing department and provided necessary inputs during release/sprint planning and grooming
  • Worked with Jira and Version One agile tools for tracking the testing activities and defect logging.
  • Have a very good experience working on Main frame(CICS/JCL) for test data preparation, data processing and scrubbing.
  • Worked on Profile builder.
  • Used SOAP UI and DB Visualizer for application validation of VW and CFI.
  • Used the Build.Com for BDC API database testing.
  • Worked as an Offshore Onsite coordinator for testing activity allocation and test plan and test execution.
  • Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
  • Single Point of contact for requesting/recommending mobile devices for testing.
  • Performed browser compatibility and configuration testing on various operating systems such as Android OS, and IOS etc.
  • Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, Perfecto mobile and Simulators like: Android SDK, iPhone SDK etc.
  • Performed functional testing of individual modules of the Application on iPhone and Android.

Confidential, Richmond, VA

Sr. Quality Assurance Analyst / QS lead

Responsibilities:

  • Review of design, Requirements and identify potential gaps and ensure the requirements are complete, comprehensive. Identify testable vs. Non-Testable, Compliance and regulatory requirements.
  • Prepared BAS (Business Assurance Testing Strategy) document.
  • Design and Develop test cases using QS techniques in coordination with the Technical team, LOB QS Leads and Business users.
  • Used ALM to log and track issues as well as for creating Test plans and Test results.
  • Design and develop test cases using QS techniques in coordination with the Technical team, LOB QS Leads and Business users.
  • Load/Map the developed test cases to the system requirements in ALM for requirements coverage and traceability completion.
  • Upload Business Risks in ALM and map the test cases
  • Design, Develop and Execute infrastructure system test cases and document test results
  • Identify testing risks and issues
  • Manage reporting - Daily Defect Reports, Test Progress Reports, and Test Completion Report
  • Experienced Agile/Scrum process.
  • Provide test planning numbers, gather test data, coordinate ALM test uploads, and report testing status to stakeholders
  • Coordinate and perform and test case executions
  • Create Test strategy and Test plan document for various projects.
  • Test Lead for various Enterprise level Software and upgrade Projects driving and leading Test planning, Test case writing and Test Execution.
  • Responsible for testing the customer Portal (Web based testing)
  • Performed Cross-Browser testing on Firefox, Internet Explorer & Safari and Cross-Platform testing on Windows machines
  • Verified URL’s Links/Buttons for customer Portal in case of GUI testing
  • Extensively used the QTP scripting to create the actions.
  • Created a single huge Shared Object Repository for all the different modules by using the Object Repository Manager in QTP.
  • Improved the flexibility of the tests by parameterizing the entire test, inserting checkpoints, and creating watch lists to monitor variables in the QTP test script.
  • Facilitate and drive Kick-off sessions with test users to walk through the test plan, test scenarios and expectations
  • Active involvement in Defect Review meetings regularly to discuss existing defects, testing impacts and expediting measures to meet the deadlines.
  • Provided scope definition for testing and identified required Regression testing to assure best quality.
  • Daily reporting of testing status to Management and Project team with detailed metrics, updates and impediments if any
  • Set up Test case reviews with Business customers and core team members to walk through the test cases and seek approval.
  • Involve in the preparation of the Test Completion Report (TCR) which will be compiled at the end of the testing phase and approved by the key stake holders which includes requirement traceability and testability to test cases, defect information, QA risks and gaps analysis
  • Coordinated the UAT testing by guiding the users during UAT, logging the defects encountered during UAT in Quality Center and setup trouble shooting sessions to resolve the issues through Bridge calls

ENVIRONMENT: Windows Server 2003/2008 Active Directory, ASP.NET, VB.NET,PXE Boot, SCCM/SCOM Servers, DP Servers, Ghost 8.0/11/0, Windows Advanced Configuration, QTP10/11, ALM, Quality Center 9/10, Unix, Putty, Windows NT, ILM

Confidential, Richmond, VA

Sr. Quality Assurance Analyst

Responsibilities:

  • Confidential is in process of replacing their existing POS with new POS which has modules from Oracle (360 Commerce).
  • The modules included in this project where POS, Back Office and Central Office and Yantra inventory controller and StreamServer.
  • The MST Oracle Retail Conversion project involved migration of data from Confidential 's Confidential AS400 system to the new Oracle Retail Merchandising System (ORMS) via Informatica ETL batch jobs.
  • Analyzed business requirements, Functional and Design specifications of the product.
  • Conducted requirement analysis and use-case analysis.
  • Participated in Functional and Design Review meetings of conversion components
  • Involved in Test Design, Test plan and preparing Test Results for each executed component
  • Designed and developed positive and negative test cases using RTM(Rational Test Manager/QC and executed based on functional requirements
  • Responsible for creating Integration, System, Regression and UAT test cases and test execution of functional features in front-end Oracle Retail 360 Commerce POS system, Back Office, Central Office, Stream Serve and Yantra (store inventory management) system.
  • Prepared Test Cases with the complete description of requirements of client Create Test Cases and Executed the test cases using QC/RTM
  • Worked with other development team members to better understand system functionality in order to improve testing quality.
  • Worked with other development team members to better understand system functionality in order to improve testing quality.
  • Performed backend testing by writing SQL queries.
  • Tested Various Transactions on AS/400.
  • Involve in gathered specifications and requirements from development personnel prior to automation testing.
  • Involved in creation of Test Scripts (360 Commerce POS System, in Yantra Store Inventory Management System, Back Office, Central Office & CCD website) for Automated Testing by using QTP
  • Tested multiple releases (including hot fixes of high-priority defects) of the above systems in integration, System, Regression and UAT test environments.
  • Created defects in Rational Clear Quest.
  • Participated test result meetings with developers and maintain cordial relations between development team and testing team.
  • Involved in Inventory control for WMS
  • Involved in Disaster recover planing.
  • Used Rational Clear Quest for the defect reporting and tracking
  • Managed the testing process, bug reporting, analyze the test results, track the progress of system testing, and provide daily status to Test Manager
  • Co-ordinate with the Confidential to generate the correct data for execution of the different Test cases: DC and DSD transmittals, Release of CCD orders, CSIS transmittal
  • Generated data for DTS team to test the different Log records
  • Coordinated with the Network team to test the different Offline Scenarios
  • Involved in Store Pilot testing.
  • Involved POS testing on Handheild device & tablets
  • Re-running of the Test Scripts after deployment of each new build in the application for identification of errors, and manipulation of the script for Customization of Testing Process
  • Debugging of scripts upon failure for application, environment or script issues and maintaining project documentation
  • Performed Integration, System, Regression and UAT testing in 360 Commerce POS System
  • Performed Integration, System, Regression and UAT testing in Back Office
  • Performed Integration, System, Regression and UAT testing in Yantra Store Inventory Management System
  • Performed Integration, System, Regression and UAT testing in CCD Website - Created Express Pick Up, Home Delivery and Direct Ship Orders from the Confidential Website.

ENVIRONMENT: QTP, DB2, AS400, SQL, 360 Commerce Pos Register, Aqua data, SOX Reporting, YANTRA web-base inventory, WMS,Stream Server integrated printing systems, Oracle 10i, Oracle Weblogic, JavaTM 2 SDK, J2RE 1.4.5, ASP.NET,C#.NET Aqua data Studio, Mercury Quality Center, DB Visualizer, Toad 7.4.0.3, Main Frame, JCL, Oracle Retail (Retek) Suite of products (RMS, 11.x RPM 11.x, ReSA, RIB), AS400 Confidential Mainframe System, IBM’s Websphere Product Center, In-house DB2 systems (Operation Data Store, Enterprise Data Warehouse), Manual Testing, Functional TestingConfidential, Dallas, TX

Sr. Quality Assurance Analyst

Responsibilities:

  • Involved in meeting with the Function Designers to discuss the Functional Enhancement and to support the business requirements and involved in preparing the Requirement Traceability Matrices (RTM).
  • Prepared Test Cases and Test Plan based on Functional Requirements.
  • Involved in preparing the Use Cases and Mapped the prepared Use Cases with the Requirements.
  • Developed test cases for Functional, System and Regression testing.
  • Created automation Scripts using Win Runner for regression Test Cases
  • Estimated the testing efforts and conducted meetings for an over view with Tester and their Roles and Responsibilities.
  • Prepared Test Cases and Test Plan for the different modules of the application.
  • Performed Manual Testing in the first Phase of the application.
  • Project management and defect tracking is done using QC.

Environment: Manual Testing, Functional Testing, Intigration Testing, Manhattan's Integration Framework MIF/OMS, JDE,ADS,Fiserv,BOA,ADR,NEW CORP, CRM, Commissions,PAYROLL, C#.NET, Island Pacific,Quality Center, Win Runner, Windows NT/XP.

Confidential Richmond, VA

Quality Assurance Analyst

Responsibilities:

  • Point of Sale - Store of Tomorrow, is a java based multi-tier application that provides selling functionality in a retail store environment.
  • The client component of the application is typically deployed on the check out registers.
  • The server and the database are deployed on the store server. As a result the new 360 Application will replace current Store Systems, DPS and Magellan Applications effective immediately.
  • Confidential is in process of replacing their existing POS with new POS which has modules from Oracle (360 Commerce).
  • The modules included in this project where POS, Back Office and Central Office and Yantra inventory controller and StreamServer.

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