PROFESSIONAL SUMMARY:

• Over 12+ years of Experience in Software Quality Assurance, Business Systems Analysis, Validation, and Testing providing a well - balanced understanding of business relationships, business requirements, and technical solutions.
• Analytical, methodical, and resourceful approach to problem solving, identifying and documenting root causes and corrective actions to meet short and long term business and system requirements.
• Experienced in managing on-site and off-shore geographically distributed teams.
• Experienced in planning End to End manual and automated testing. Participated in all aspects of SDLC testing including Unit, Integration, Functional, GUI, Regression, Availability Testing, End-to-End, User Acceptance (UAT), System Integration (SIT), Work flow Integration Testing (WIT), Performance, Stress testing and Database (Back end) testing using SQL Developer, TOAD. Performed Black box and White box testing.
• Planning all phases of testing including Preparation of Master Test Plans, Reusable Test Strategies, Test Scripts, Tracebility Matrix and Test Summary Reports for executing test scripts according SOPs.
• End to End testing the mobile application on Android, Apple devices iPhone, iPad etc.
• Experienced in WEB SERVICES Automation testing using SOAP UI.
• Extensively used automated test tools like LoadRunner, WinRunner, QualityCenter, Quick Test Pro (QTP), Team Quest, ClearQuest. Experience in automating Integration Tests using QTP Script as driver and Quality Center as host which consists of Client/Server and Web Applications, Web Services and Data Base Checks where the Tests/Test Suite comprises of automated scripts developed using different tools (QTP, Selenium, (ITKO LISA) CA Lisa, WinRunner, SoapUI Pro) and languages (VB Script, Java Script, Groovy Script, Java, XML) on different insurance, Financial, Logistics, Healthcare and Broadcast Applications
• Experienced in healthcare Insurance claim forms processing, membership benefits systems, billing and enrolling processing. Knowledgeable about HIP claims Medicare, Medicaid, HIPAA 835, 837, 4010, 5010 and ICD 9, ICD-10, NASCO policy and procedures.
• Strong knowledge of EDI formats and HIPAA 4010 to HIPAA 5010 changes to the formats.
• Strong client relationship management experience dealing with project scoping, stakeholder management and vendor management. Effectively uses communications skills with various levels of upper management.
• Experienced in AGILE/SCRUM Methodology, SharePoint for document control and Microsoft Team Foundation Server/Test Manager.

TECHNICAL SKILLS:

Testing Tools: (Itko Lisa) CA Lisa, HP ALM, BPT,UFT, LoadRunner, WinRunner, QTP, HP Quality Center, Rational Requisite Pro/Manual Tester, SoapUI PRO, Selenium, Query

Operating Systems: Windows Azure, Windows NT/2000/2003/XP, Vista, UNIX

Databases: SQL Server, Oracle, DB2, MS Access, MS Team Foundation Server

Applications: Microsoft VISIO 2010, MS Visual Studio 2012, NUnit, Rational UML Model, OLAP, Crystal Reports, SQL*Developer, XML, SQL SERVER Management Tool, SharePoint, JIRA, TOAD, MS Dynamics, VersionOne, Firebug, DbVisualizer

Languages: XML,.NET, Visual Basic, Pro*C, SQL, PL-SQL

Acquired skills/Case tools: Unified Modeling Language (UML), Rational Rose Enterprise Edition, AGILE, TOAD, Rational Performer Tester

Accessibility Tools: JAWS 11 screen Reader, ZoomText screen magnifier

PROFESSIONAL EXPERIENCE:

SOA Test Lead / CA Lisa Expert

Confidential, Dallas, TX

Responsibilities:

• Design applications using SOA and ITKO Lisa Automation tool.
• Prepare the MOM and set up the action items, test estimation and test plan.
• Performed Web services and interface testing using SOAPUI PRO and XML data protocols.
• Prepare business test cases, business test scenarios for Customer Operation Technology (COT).
• Analyze and identify Automation test cases.
• Execute the COT test cases of J2EE and Small talk windows applications in system testing, regression and UAT testing environments.
• Develop ITKO Lisa scripts for the Transport protocol and data protocol in the absence for UI applications and testing the L2/L3, TCP/IP Protocol.
• Extract the log file in the mainframe DB2 environment by running DB2 queries.
• Assign the work items/tasks to team members.
• Perform service virtualization using ITKO Lisa.
• Review the deliverable provided by the team members.
• Develop ITKO Lisa Automation scripts based on the End point from the requirement.
• Expertise in Big data,Hadoop framework and programs like Hive,NoSQL,Pig latin
• Data extraction using Hadoop Hive and Pig Latin
• ETL structured data analysis through Hadoop framework using Mahout
• Develop the Database Lisa scripts to test the backend.
• Log defects for the failures and follow up until closure.
• Prepare and send daily and weekly status to customers.
• Prepare monthly metrics.

Environment: HP ALM (Quality Center 11.00), ITKO Lisa, SOA, J2EE, Small Talk, Bigdata, Hadoop, Hive, Pig Latin, NoSaqL, Mainframe TSO, CICS, DB2, Microsoft SharePoint, Microsoft Office (Word, PowerPoint, Spreadsheet, Office Communicator Outlook)

Sr SOA Tester

Confidential, Chicago, IL

Responsibilities:

• Conducts user JAD session and analyze GAP analysis to analyze business needs as they relate to improve software development. Involved in gathering user requirements and preparing following documents: Functional Requirement Specification (FRS), System requirement Specification (SRS), Business Requirement document (BRD) and Product Configuration Specifications.
• Coordinating the testing effort for development of new systems Crescendo Business practices management system, directing changes to existing systems and controlling the interfaces between the systems.
• Provider the training and support for Practice Partner Electronic medical record as well as Crescendo Business practice management system. Troubleshoot software issues and recommend the resolution.
• Prepared Technical Design Document and Data Mapping Document for ETL Testing using Informatica.
• Prepared Test cases for ETL testing and performed ETL data load to staging database using shell scripts.
• Write QTP/UFT functions using VB Script for Web Services/Database testing using UFT.
• Conducted meetings with business users to discuss new development and enhancement needs as-is and To-be process, Analyzing business processes as relate to software development.
• Write QTP test cases/UFT functions using VB scripts for completeness and accuracy based on the functional specifications to test web services interface.
• Created Test plans for Functional Testing, Integration, Regression Testing and User Acceptance Testing using ALM BPT. Prepared test scripts, execution of test scripts, consolidation & reporting the bugs as per severity in HP ALM BPT.
• Verified Inbound and Outbound Interfaces by manual/automation testing using SOAPUI, MQ, HL7 messages
• Verified SCP/WORKBRAIN Interfaces for the Outbound Interface in FTP Server.
• Verified the different Interfaces between Crescendo, Iguana, MDPortal, OPS, Mecaasion, OPS, and DB2.
• Prepared the Master Test Plan and strategies and have conducted User Acceptance Testing of systems. Plan/Manage UAT and coordinating with users for User Acceptance Test.
• Monitor HP ALM for RTMIS, test planning, defect report and executing the test cases.
• Adhered to standards and procedures outlined by the Project Management Office (PMO), worked on change request log and provided status reports on a weekly basis.

Environment: HP QC, QTP, TOAD, Selenium, Load Runner11, Springramework3.1, Crescendo, Iguana, OPS, Mecaasion, EPIC,, RSA Clear Trust Security, Agile, API, Version1, Informatica, DB2, Oracle, HP ALM BPT/UFT, XML, Rational Requisite Quick Test Pro/Manual Tester, MS-Visio, SOAPUI PRO, SharePoint. Oracle WebLogic Server 10.3.5, Apache HTTP Server 2.2.3.

QA Analyst / SOA TESTER

Confidential, Melbourne, Florida

Responsibilities:

• Engaged in the requirements gathering sessions with business users and the end users. Gather requirements with business users to create and define requirements as they pertain to the system design and functionality and develop Use cases.
• Conducted user JAD session and analyze GAP analysis to analyze business needs as they relate to improve software development.
• Coordinating the testing effort of development of new systems, directing changes to existing systems and controlling the interfaces between the systems.
• Analyzed business requirements and functional specifications documents and responsible for end-to-end system test plans and Requirement Traceability Matrix.
• Prepared Master Test Plan and prepared Tests Scripts for end-to-end PIV system testing.
• Write QTP test cases/UFT functions using VB scripts for completeness and accuracy based on the functional specifications to test web services interface.
• Performed manual/automation Integration testing using QTP between subsystem and Confidential application.
• Write QTP/UFT functions using VB Script for Web Services/Database testing using UFT.Applied SQL codes/Queries to modify and update the Database table for testing purpose using SQL Server Management Studio. Prepared and executes XML files to compare Data mapping/Data Load for testing purpose. Environment: XML, Microsoft Team Foundation Server, Selenium, Share Point, SQL Server Management Studio, JIRA, Microsoft Visual Studio, C#, API, VISIO 10, QTP, HP ALM BPT, HIPPA, AGILE.

Data / QA Analyst / SOA TESTER

Confidential, Jersey City, NJ

Responsibilities:

• Participated in knowledge transfer from old system to the current system for transition of the applications.
• Reviewed Technical Design Document and Data Mapping Document for ETL Testing using Informatica.
• Prepared Test cases for ETL testing and performed ETL data load to staging database using shell scripts.
• Handled Business Requirements Traceability using Requirements Traceability Matrix (RTMIS).
• Write QTP test cases/UFT functions using VB scripts for completeness and accuracy based on the functional specifications to test web services interface.
• Executed functional testing using QTP and assigning and resolving the test issues. Reporting daily status.
• Prepared Test Cases and Test Plans for UAT testing to validate the performance of the system.
• Planning, designing, development and debugging of automated performance and load testing scripts
• Prepared and executes XML files to compare Data mapping/Data Load for testing purpose.
• Perform automation testing, generate scripts for functionality and GUI testing and modified the VB script using QTP.

Environment: XML, VISIO 10, MS Visual Studio, UNIX, SHELL SCRIPT, Selenium, Load Runner/Win Runner, QTP, HP Quality Center, Oracle, ERwin (data Modeling Tool), Infomatica.

Business System Analyst / SOA TESTER with National Life Group

Confidential, New York

Responsibilities:

• Conducts user JAD session and analyze GAP analysis to analyze business needs as they relate to improve software development. Involved in gathering user requirements and preparing following documents: Functional Requirement Specification (FRS), System requirement Specification (SRS), Business Requirement document (BRD) and Product Configuration Specifications.
• Conducted personal interviews with stakeholders, teleconferences with offsite and out of country subject matter experts, WebEx briefings with company personnel in various locations in the United States.
• Prepared Test Plans for UAT testing to validate the performance of the system.
• Planning, designing, development and debugging of automated performance and load testing scripts
• Prepared and executes XML files to compare Data mapping/Data Load for testing purpose.
• Conducted Quality testing along with the QA team, logged defects and managed the resolved cases.
• Perform automation testing, generate scripts for functionality and GUI testing and modified the script using QTP.
• Executed integration testing scripts for Hedgemony system using VersionOne project tracking system for TFS server, assigning and resolving the test issues.
• Create and report daily status of the defects for Integration testing and UAT using VersionOne.

Environment: NUnit, ASP.NET, XML, C#, Microsoft Team Foundation Server, Selenium, SQL Server Management Studio, AGILE SCRUM Methodology, HP QC, QTP, VersionOne.

SOA tester

Confidential, Piscataway, NJ

Responsibilities:

• Gathered Business requirements and documented them textually or within Business Models.
• Conducted Interviews with different business experts, acquiring detailed information and carefully recording the requirements in a format that can be reviewed and understood by both business and the technical team.
• Analyzed business requirements and segregated them into high level and low level Use Cases, activity diagrams according to UML methodology thus defining the Data Process Models.
• Develop the project documentation including Use Cases, Workflow Diagrams, Business Process Flows and Technical specification documents.
• Handled Business Requirements Traceability using Requirements Traceability Matrix (RTMIS).
• Responsible for communication with project personnel and third party vendors with the simultaneous integration of data warehouse projects and SmartBOL signature Capture and Document Imaging System.
• Manage on-site test team and off-shore teams, conducted daily status meeting with QA Team.
• Created Test plans for Unit Testing, smoke testing, Functional Testing, Integration, System Testing, Load Testing, Stress Testing, Regression Testing and User Acceptance testing.
• Prepared test scripts, step-by-step execution of test scripts, consolidation & reporting the bugs as per severity in HP Quality Center.
• Performed Manual and Automation Testing for the Web services using SOAP UI PRO and validated the functions.
• Implemented the data driven frame in SOAP UI and Tested various functions in web services with different dataset.
• Reviewed the test cases for completeness and accuracy based on the functional specifications.
• Prepare Master Test Plan and strategies and have conducted User Acceptance Testing of systems. Worked on SQL statements to check the validity of the backend data.
• Plan and Manage UAT and coordinating with users for User Acceptance Test. Monitor Rational Performer Tester for RTMIS, test planning, defect report and executing the test cases.

Environment: Microsoft Windows Azure, SQL Server, XML, VB Script, MS-Visio, SOAPUI PRO, Load Runner SharePoint, HP QC, QTP, Rational Requisite Pro/Manual Tester, AGILE SCRUM Methodology.

Business Systems Analyst / SOA TESTER

Confidential, Piscataway, NJ

Responsibilities:

• Involved in gathering user requirements and preparing following documents: Functional Requirement Specification (FRS), System requirement Specification (SRS), Business Requirement document (BRD) and Product Configuration Specifications.
• Analyzed Provider Contracts, Healthcare Claims Provider/Claims processing HIP claims Medicare,Medicaid processing system. Used MS VISIO and UML for generating class diagrams and activity diagrams.
• Analyzed edits to the system for 835/837 EDI formats for Professional claims transaction for version 4010/5010. Created Use Cases for NASCO claims processing system.
• Verified Inbound and Outbound Interfaces by manual/automation testing between subsystem and NASCO application using Quick Test Pro.
• Worked on provider, subscriber information and claim enquiry through HIQK platform.
• Entered professional and institutional claims in eFDE and mapping of claims.
• Reviewed and Validated Requirements and technical specification and developed and executed test strategies. Used standard test plan templates, wrote components of the Test Plan document.
• Prepared and executes XML files to compare Data mapping/Data Load for testing purpose. Worked on Claims attributes, Provider attributes, enabling EOB & Remit rules associated with Provider configuration process in FACETS.

Environment: Microsoft Windows, .NET, Visual Basic, XML, SQL Server, Lotus Notes, VISIO 10, MS Visual Studio, UNIX, SHELL SCRIPT, HP Quick Test Professional, Rational Requisite Pro.

Business System Analyst / SOA TESTER

Confidential, Piscataway, NJ

Responsibilities:

• Participated in knowledge transition sessions about healthcare Insurance claim forms processing, membership benefits systems, billing and enrolling processing.
• Involved in gathering user requirements and preparing following documents: Functional Requirement Specification (FRS), System requirement Specification (SRS), Business Requirement document (BRD) and Product Configuration Specifications
• Participated in project planning sessions with project managers, business analysts and team members to analyze business requirements and outline the proposed solution.
• Provided services which include application support, problem identification, process compliance, and infrastructure and testing. Participated in the analysis, design of different test system modules.
• Involved in writing Plan, Validation protocols according to the functional requirements.
• Prepared Master Test Plan and prepared Tests Scripts for end-to-end system testing.
• Executed end to end testing system using HP QUALITY Center Test Tools and assigning and resolving the test issues and reporting daily status. Develop automated test cases using VB and Test Complete tool.
• Managed and implemented claims processing system test plans.
• Participated in developing and monitoring the production support environment.

Environment: C, PRO*C, SQL FROMS, SQL*REPORT WRITER, Microsoft Windows, Oracle Database, HP Quality Center, 21 CFR Part 11 .

Test Coordinator / SOA TESTER

Confidential, Middletown, NJ

Responsibilities:

• Coordinating the development of new systems, directing changes to existing systems and controlling the interfaces between the systems.
• Initiates complex feasibility studies and makes recommendations of the action to be taken. Work is performed under general supervision and evaluated on overall results obtained.
• Create software development plans including detailed features and functionality documents used to guide development efforts. Conducts meetings with business users to discuss new development and enhancement needs As-is and To-be process, Analyzing business processes as relate to software development.
• Prepare and reviewed the test cases for completeness and accuracy based on the functional specifications.
• Create Test plans for Functional Testing, Integration, Regression Testing and User Acceptance Testing.
• Experienced in planning End to End manual and automated testing. Extensively used automated test tools LoadRunner, WinRunner, and Quick Test Pro (QTP).
• Planning all phases of testing including Preparation of the Master Test Plans, Reusable Test Strategies, Test Scripts, Traceability Matrix and Test Summary Reports for executing test scripts according to SOPs.
• Working with End to End system team and Development /IT team to ensure complete/accurate test plans, executing UAT and End to End system testing. Identifying and working with appropriate teams to resolve issues and providing Process Market Assurance approval for tested initiatives.

Environment: Microsoft Windows, UNIX, SHELL, Quality Center, VB Scripts, Test director, WinRunner.

Test Engineer

Confidential

Responsibilities:

• Technologies: Win - XP, MS Office, Win 2003 Server, Linux
• Involved in writing and execution of manual test cases
• Reviewed test cases and prepared test case review report.
• Done Compatibility Testing on different platform.
• Understood functional specifications
• Reported bugs and tracked them to closure
• Prepared and maintained test reports