OBJECTIVE:

Looking for a Full - time position offering my dedication, expertise and challenges as a Test/QA Manager or Test/QA Lead.

SUMMARY:

• I’m currently working as an Advisory Project Manager and Senior Test/QA Manager in Confidential Global Business Services. I’m responsible for providing project management, test management, integration services, QA and e-business solutions.
• I have over 19 years of experience in resolving information technology issues in Systems Engineering, Testing and Integration.
• With his proven skills, consistently high performance, excellent communication skills, leadership and ability to work as a team, I have been delivering his engagements on-time, within budget and with highest client satisfaction. I have over 19 years of experience in Quality Assurance (QA), Systems, Functional, Systems Integration, UAT testing.
• Developing and executing test cases, Test scripts with manual as well as automation tool such as HP - ALM, Rational Tools - Rational RQM, Requisite Pro, Rational Clear Quest as well as Internal Confidential Testing tools - UVATS, & UAT Test Tools. I’m an expert in Defect Management and its processes.
• I have a strong background on Scaled Agile Framework (SAFe) and its testing implementations.
• I also have a very strong Leadership and Project Management skills with detailed knowledge of Application and Testing Development Life Cycle and their proven solution and processes.

TECHNICAL SKILLS:

Project Domain: Test Management, Quality Assurance, Functional, Systems Integration, UAT Testing, Scaled Agile Framework (SAFe), Test Driven Development (TDD)

Hardware: HP 9000, SUN, Confidential, Confidential Mainframes, PCs and Compatibles

Operating Systems: UNIX, HP/UX, AIX, Linux, SUN Solaris, Windows NT, 9x & XP, Vista, 7 and MS-DOS

Rational Tools: Rational Requisite Pro, Rational Clear Quest, Rational Robot, RTC

Computer Languages: C, Visual Basic, HTML, JavaScript, VBScript, Pascal, XML

Development Tools: Test Director, Win Runner, HP-ALM., Change Synergy

Testing Tools: UVATS, Configuration Management & Version Control(CMVC), Testing Tools ( Bug Tracker DB, Test Case DB & Project Contact DB)

Applications: Microsoft Office 365, VMWare 4.0.IE 6.0, Clear Case, Clear Quest, Clear Quest, MSI, Crystal Reports, Authorware 5.0, CRM RNT ( RightNow Technology - v Nov 08), SharePoint

PROFESSIONAL EXPERIENCE:

Confidential

Test Manager/UAT Coordinator

Responsibilities:

• Managed and Coordinated SDLC aligning with Test Life Cycle (Test Prep/Planning, Test Development/Design and Execution)
• Strong experience on Scale Agile Framework and Owned the Scaled Agile Testing Matrix Framework
• Developed the Strategy on various level of Testing with respect to Scaled Agile Framework
• Owner of the Test Driven Development (TDD) Process and Its implementation across the Incentives Transformations account (all the projects)
• Served as primary contact with the Subject Matter Experts (SME) and the champion of various programs needs across the software development and testing life cycle.
• Developed and managed detailed test requirements for software/hardware integration and system testing to include integration, system, performance, validation and user acceptance testing
• Developed and managed formal system test procedures and reports
• Performed tasks to test programs for validity of results, accuracy, reliability, and conformance to establishment standards
• Documented and managed all test anomalies and actively support the investigation and resolution of all anomalies and performed successful Defect Management across the Software/Systems life cycle
• Maintained performance metrics and report daily status to Program Management
• Developed and tracked closure plans for issue closure and risk mitigation.
• Managed test program compliance with applicable policies and procedures and all contract requirements
• Coached application team through the performance test methodology
• Managed Engineering Leads and Individual Contributors in increasing development and test velocity across the Software lifecycle
• Ensured that business objectives are met during the Performance testing phase.
• Coordinated all tasks involved in performance testing process and resolving testing issues.
• Strong Experience collaborating in a team environment, including subcontractors and client staff for Civil, Defense and Commercial Customers.
• Defined Quality Performance Goals for improvement, and advised on the feasibility of software/hardware innovation in conjunction with technical leads and program managers from across the program.
• Demonstrated experience performing technical analysis, involving large, medium and small scale systems, and delivered quality results.
• Experienced in testing through a full system development life cycle including designing, developing and implementing test plans, test cases, and test processes.
• Involved and experienced in SEI (Software Engineering Institute)’ Capability Maturity Model (CMMI)
• Conducted UAT Test Readiness Review (TRR) Call (Test Readiness, Application Readiness, Environment Readiness, Test Data Readiness)
• Coordinated ISM Tool DEMO to the Customer and Testers
• Lead the Testing group by using testing methodologies to finish and deliver the software to the customer.
• Gathered, validated, analyzed and documented the stated business requirements, and the creation of the project use cases, visual models, requirements specifications, and reports.
• Coordinate and developed Account Team and Project Manager to deliver UAT Schedules
• Identified Key Resources such as SME & Testers for UAT Testing
• Developed Communication Plan and Assumptions & dependency
• Developed UAT Detailed Test Plan (DTP)
• Demonstrated the experience and ability to serve as the key coordinator among multiple project teams and/or components to ensure enterprise-wide consistency of application development efforts.
• Coordinated with Customer Test Counterpart to a successful Exit of newly designed Confidential Service Management (ISM) - SCCD 7.5 for UAT
• Initiate UAT Kick off Call to level set and bring all UAT participate on the same page
• Experienced in maintaining and reporting on various project metrics as required.
• Ability to work with developers and QA to answer questions and enhances the requirements if needed.
• Experience providing customer and Project Manager Status reporting.
• Experienced in leading requirements capture via Confidential Rational RequisitePro®, management and analysis activities along all phases of the software development life cycle.
• Strong knowledge of Software Development Life Cycle, Methodologies and Techniques like Waterfall and Agile methods.
• Developed Traceability Matrix aligning with the UAT Business Requirement and E2E Process
• Developed and Designed UAT Testing Tool ( Test Case DB, Project Contact DB & Defect Tracker DB )
• Provided Training of the UAT Testing Tool ( Test Case DB, Project Contact DB & Defect Tracker DB )
• Provided Access Instructions and grant access to the UAT Participants
• Provided Guidance and assistance to test Case Development
• Conducted Test Case review with the Customer and get sign-off
• Conducted UAT Test Readiness Review (TRR) Call (Test Readiness, Application Readiness, Environment Readiness, Test Data Readiness)
• Assigned UAT Test Cases to the respective Tester with correct Position and Workgroups
• Managed and Monitored Daily Test Execution Progress (Pass/Fail/Block)
• Provided Daily Progress Status Report of UAT Test Execution
• Conducted Daily Defect Management Call
• Coordinated Regression Testing
• Generated UAT test Exit Report
• Achieved Sing-off from Customer and Exit UAT
• Knowledge in Software Process Engineering, CMMI (Capability Maturity Model Integrated, QMS (Quality Management System)
• Delivered the Project on time, within Budget and with highest customer satisfaction

Confidential

Test PDTL & Test Manager

Responsibilities:

• Developed Testing Automation process (Agile framework)
• Identify Testing Tool for TDD Implementation and Trained offshore (China and India) resources
• Assist Incentives Managers with Testing Resources for Scaled Agile Framework
• Managed Testing Resources for the Systems Testing Deliverables
• Delivered System Testing on a timely fashion for CAMSS, POOLs, MADB & Varicent
• Coordinated UAT/MEAS Testing for CAMSS and POOLs
• Developed Testing estimate for CAMSS, POOLs, MADB & Varicent
• Coordinated Mobile Testing - Varicent (Sales Tracker)
• Acquired offshore Testing Resources
• Developed Automation Tool selection comparison (RFT vs Selenium)
• Developed plan to Transition KT from RTW to Selenium Framework for Mobile Testing

Confidential

Test Manager

Responsibilities:

• Managed 7 Projects of the EAP Account with each project with Overlapping System and Systems Integration (SIT) Testing Phases
• Built a Test Team for Sprint - EAP Account (hired 19 Test Resources with proper skills)
• Coordinated, Mentored and Managed 19 Test Resources across 7 Projects
• Developed Testing Project Schedule
• Delivered Master Test Plan (MTP)
• Initiate Kick-off Call (for Confidential Test Team)
• Deployed the Testing Tools
• Provided Test Tool Instructions (Lotus Note Version)
• Granted access to the Testing Tools
• Provided Testing Tools Demo (Lotus Note) a. Project Contact DB b. Bug Tracker DB c. Test Case DB
• Provided Reference Document of the Test Tool DEMO (Lotus Notes)
• Followed up Check Point Call regarding Test Tools Access
• Uploaded Testers information into the Test Tools
• Coordinated KT for the testers (Multiple Sessions) for Reveal, ST-Data & Fraud - Data)
• Assisted Resetting User ID and Password for the Testers to gain access to the Applications and Environment
• Coordinated Test Case Development workshops with SMEs
• Uploaded Test case in the Test Case DB
• Conducted Peer Test Case Review
• Assigned Testers Appropriate Test Cases to execute
• Provided Test Execution activities communication Plan
• Managed and monitored HP-ALM & Change Synergy Tools
• Tracked and Monitored Daily Test Execution Status ( Confidential, Sprint & comScore testers)
• Provided Daily Status Report (with Test Case Execution and Defect Status)
• Conducted Daily Defect Management Call
• After Test Exit of each phases provided Lessons Learned

Confidential

Test Manager

Responsibilities:

• I have been working early morning 4:30 AM with the Offshore Resource and ensured to Develop the Test Requirement Traceability Matrix
• Identified the Mapping between Requirements to Test Scenarios and Test Cases for both Manager Scorecard Data Mart (ETL) & Cognos
• Assisted Test Cases Development and progress (131 Test Cases for ETL & 109 Test Cases for Cognos)
• Developed the SIT Test Environment Plan and ensure all the Vendor assisted to setup/ Promote and Migrate code to start Test Execution on 07/21/14
• Developed the Daily Test Execution Plan (Data by Day)
• Recorded DEMO for the Offshore Test Team how to Upload Requirements, Test Cases in Test Plan and Test Execution Process and Defect Logging into HP-ALM Tool
• Converted the Test Cases from Test Plan to Test Lab to Execute
• Conducted the SIT Test Readiness Review (TRR) call to Start Test Execution for 07/21/2014Scheduling Daily Defect/Triage Call

Confidential

Test Architect/ Test Manager

Responsibilities:

• Provided leadership to understand customer’s earlier vendors (Infosys) ETL process
• Responsible to identify to replace Infosys’s proprietary tool with Confidential ’s Solution to perform ETL and data conversion process
• Organized Confidential ’s technical team for KT session to determine choice of Tools
• Developed Transition Plan for QCARE Conversion
• Delivered Confidential On boarding Staffing Plan for QCARE Conversion
• Developed QCARE Conversion Process & Risk Analysis Presentation - Go/No Go call
• Delivered Comparison of alternative solutions for proprietary “Clearware” Tool
• Delivered Tasks Activities regarding QCARE Conversion and proprietary “Clearware” Tool Assessment
• High Level Estimate were provided to Confidential Exec about the alternate solution
• Identified 4 Tools and provided Analysis to the Confidential Execs about the alternate solution
• Identified a Tool Solution (3rd Party) for a POC and Full Solution
• Developed QCARE Conversion "Plan for tool Replacement"
• Updated the QCARE Conversion "Plan for tool Replacement" with "Tool Evaluation Criteria"
• Updated the Process flow of the QCARE Conversion
• Developed on Boarding Instructions for new Confidential Test Architects
• Provide Status Report (initially daily and then weekly) to Delivery Project Exec
• Present Weekly Status Report to the Confidential Directors
• Assisted to provide proposal to the Information Server Solution to the Execs.
• Developed deck for the Customer’s Technical Steering board for approval

Confidential

Test Manager

Responsibilities:

• Developed and maintained Master Test Plan, Test Strategy and Test Schedule
• Developed Detailed Test Plan for Functional, OT&E (Systems Integration), Stress and User Acceptance Testing
• Managed and Lead 2 Test Leads and 4 testers
• Provided guidance to develop Traceability matrix of the Functional requirements
• Leveraged use cases for development of auditable test cases
• Implemented Confidential ’s Testing Methodology aligning with Air force’s C4I (Command, control, communications, computers and intelligence (C4I) testing process
• Provided Direction Management process
• Successfully completed the Functional, OT&E (Systems Integration), Stress and User Acceptance Testing of the project
• All the test activities and quality of the deliverables on time, within budget and highest client satisfaction

Confidential

Test Manager

Responsibilities:

• Develop Master Test Plan and Testing Strategy for multiple testing Phases
• Provide guidance and Manage 5 Testers ( both onshore and offshore)
• Provide Daily Status Report - Daily Run Rate, Power Curve and Defect Management
• Provided Testing related Strategy for the Decision Check Point (DCP) to Confidential PDTL and SPM successfully Completed
• Functional Testing
• Systems Testing (Phase 1)
• Systems Testing (Phase 2; Part1 & Part2)
• FVT Vendor Validation - Bucket Validations Testing
• FVT/SIT DUNSing Test Validation
• GME Wrapper - SIT/E2E Phase 1
• FVT New Source Validations
• FVT/SIT Release 2 Drop 1
• Woden New Source testing
• GME Wrapper - SIT/E2E Phase 2 and Release 3 Drop1 Testing
• GME Wrapper Phase 1 and Phase 2 testing ( an E2E/SIT Testing conducted among 3/4 applications)
• Received “Thanks Award” from the SPM for great performance on the project

Confidential

Test Manager

Responsibilities:

• Conducted Gap Analysis to involve test team to involve in Systems Integration Test (SIT)/ End to End (E2E).
• Delivered Document of Understanding (DOU), Financial Analysis and Risk Log for meet Projects Milestone
• Implemented Confidential Testing Methodology for initial rerelease and re-use it for subsequent release.
• Managed 1 Test Lean and 2 Testers effectively to mitigate all the risks associated to the testing of the Project.
• Conducted multiple workshops with the Development team to understand the application and develop a Test Matrix.
• As a Part of Confidential Testing Methodology, performed Initial Test Readiness Review (TRR) which showed Red status of the Test Execution
• Conducted a 2nd TRR which provided Green Status to start Test Execution
• Provided Test Case execution Summary, Daily Run Rate (Projected vs. Actual), Test case coverage of the functionality
• Conducted Defect Management Process in order to resolve defects according to the Defect Resolution Guidelines.
• I built a strong relationship with SDDW project with his management and leadership skills where will get additional opportunities for SDDW’s future releases.

Confidential

Test Manager

Responsibilities:

• Developed Letter of Intent (LOI), Documents of Understanding (DOU), Financial Spreadsheet for Systems Engineering Architecture and Test () organization
• Developed Master Test Plan (MTP), Test Strategy, Requirements Test Verifications Matrix (RTVM)
• Acquired Testers and conduct Defect Management process. I acquired 2 GR Resources from Mexico in order to reduce down the cost of the test team’s involvement to the project.
• Utilized Universal Verification and Test Systems (UVATS) as a Test case repository, Test Execution as well as for Defect management process.
• Managed the GR resources to plan their task activities according to the MTP and assisted them to develop test cases based upon the RTVM.
• After completing the Test planning and preparation, I conducted a Test Readiness Review (TRR) before staring the Test execution.
• During Test execution I daily provided Test Case execution Summary, Daily Run Rate (Projected vs. Actual) and daily conducted Defect Management Process in order to resolve defects according to the Defect Resolution Guidelines.
• After the successful completion of the Systems and Systems Integration test I delivered a Test Exit Report to the customer.

Confidential

Test Manager

Responsibilities:

• Provided solution and Strategy in order to successfully test all 3 releases (earlier R2.0. R 3.0 & new R3.5) simultaneously
• Provided solution to Perform Regression Testing for earlier R2.0. R 3.0 Releases and perform the Systems and Systems Integration Testing for R3.5
• I provided the Client with Master Test Plan, RTVM, LOI, DOU and ROM Estimate.
• Provided the client with Master Test plan and Strategy and acquired offshore (Mexico) resources from Systems Engineering Architecture and Test ()
• Manage and Update ROM estimate for last minute Change Control by customer
• Delivered a plan to transition 2 of his testers to other projects temporarily and bring them back on time without impacting the R3.5 project
• Performed smooth transition of resources and reduced the cost of the project.
• Also for the Regression Testing I pro-actively ensured to have an Automation tester to develop all the Test Scripts in Load Runner and made a proper coordination among R3.5 Dev, R2.0 (GTC) and R3.0 (OGS) teams.
• I provided guidance to the client for User Acceptance Testing (UAT) and conducted Test Readiness Review (TRR) before entering the Test execution Cycle.

Confidential

Test Manager

Responsibilities:

• Initially joined the project as a half-time PM but became full-time PM based on customer’s request
• Managed offshore testing Resources in India and China to effectively implement Confidential ;s Test Methodology process of Test case planning/ preparation, Test Case Development, execution and resolve issues of the offshore resources
• Managed offshore (China and India) resources effectively and properly co-ordinated among the Test, Development and environment/infrastructural teams
• Identified the risks, documented them and provided with the mitigation strategy in order to meet the client expectation and successfully complete all responsibilities on time and with highest satisfaction.
• Successfully delivered WAVE 1 (Phase 1 & Phase2) on time and was able to ensure CMDW - Pilot to start without any delay
• Became the lead PM for this project and successfully completed the subsequent releases of FMS CMDW (Wave2, Wave2 Fixpack, FMS R5.3)

Confidential

Test Manager

Responsibilities:

• Managed 3 Mexico Resources effectively and Provided the client with LOI (letter of Intent),DOU, Financial Budget, Project Plan, eSelling Regression Testing Plan and Actions items (with resolution) on time
• Engaged strategy to reduce cost of the project with offshore resources
• Provided customer with Environment related concern and provided risk management plan with mitigation strategy

Confidential

Test Manager

Responsibilities:

• Developed Test Scenarios, Test Cases and Test Scripts from the Use cases and Business Functional requirements and extract those specs from the Rational RequisitePro
• Prepared the test data in AS/400, verified in Squirrel SQL Client, developed and executed the Test Cases/Scripts successfully for Systems/Functional testing.
• I performed a through testing and reported defects (severity 1 to 4) in Rational ClearQuest.
• I was an advocate of testing methodologies and helped the Test Manger to develop the Master Test Plan and Testing Project.
• I also provided knowledge transfer to the fellow testers regarding fleet service pricing and developing test data in AS/400.

Confidential

Test Lead

Responsibilities:

• Prepared Templates for Test Plan Strategy and Results
• Authored new Test Plans for non-existing Applications
• Created Test Strategies in Client Server as well as Web Based Applications
• Worked closely with Application packagers and developers in reproducing the reported defects
• Involved in Systems Testing and User Acceptance Testing
• Participated in walkthrough of test Plans and Test Cases
• All testing were accomplished without the help of any automated tools

Confidential

Test Manager & Business Analyst

Responsibilities:

• Monitored and communicated cost and scope to the Client’s project management and addressing any concerns.
• Developed the application Test Strategy and Test Plan to meet the project quality objectives and standards.
• Established the framework for Unit, Systems/Functional, Systems Integration, User Acceptance and Stress/Performance Testing using Confidential Testing Methodologies.
• Maintained the proposed testing schedule and coordinated Systems Functional and Systems Integration testing among the external interfaces such as PEGA Systems, Communication Utility, SEIMS (Service Establishment), SOFA (Online Financial), Imaging (Image Viewer & Info Image) and STARS (Account Receivables).
• Provided test project status, resolving test issues, test process improvement feedback.
• Delivered and provided proof of all components were adequately tested and met the defined test criteria to client’s project management.
• Convinced the client to use Win Runner Testing tool which expedited the testing process and helped to complete the testing phase within the proposed deadline.
• Developed the Project Definition Analysis Report (PADR)
• Developed the Business Systems Analysis Design Report (BSADR)
• Identified all the business requirements from the involved Business Partners both onshore and offshore.
• Took over the Test Manger’s role in order to successfully complete all the testing phases.
• Developed the application test strategy and test plan to meet project quality objectives and standards and also a smooth execution of the testing process.
• Coordinated the Unit testing, Systems/Functional Testing, User Acceptance Testing (UAT) and Regression Testing.
• Maintained the proposed testing schedule and delivered the project on time.
• Coordinated and managed Confidential Test Phases, all the test activities and tasks with the Generic Data Handling Utility (GDHU)
• Managed offshore Testers in India (one lead tester and two regular testers)
• Monitored and communicated cost and scope to the Client’s project
• Developed the application test strategy and test plan to meet project quality objectives and standards.
• I established the framework for Unit, Systems/Functional, Systems Integration, User Acceptance and Stress/Performance Testing using Confidential Testing Methodologies.
• Presented client regarding Confidential ’s Testing Methodology and convinced them to adopt this Testing Method. As a Test
• Maintained the proposed testing schedule and coordinated integration testing between GDHU utility and Global New Account (GNA).
• On a timely fashion provided test project status, resolving test issues, test process improvement feedback.
• I also showed all components were adequately tested and met the defined test criteria to client’s project management.

Confidential

Test Lead

Responsibilities:

• Created the Order Management Test case (based on the Use Cases) which is one of the critical and most important pieces of all the test cases.
• Took the responsibility of Automating the Test Cases in WinRunner which helped to complete the Regression Testing for each Build and speeded up the execution of the test cases.
• My automation validated test case as well as other test cases helped the build team, Vignette Team ( to complete the build quickly) as well as the developers.
• I did a thorough and in depth Functional Testing (both automated and manual) which helped to identify major bugs with severity 1 & 2 (s) and he properly documented the defects in CMVC for the ease of the developers.
• Regularly updated the test cases based on the change of the Functional Template and Flows.
• I was always been a team player and helped the other team members whenever they were in need and also the developers whenever they needed him to re-created the scenario(s).
• Presented WinRunner presentation & Demo for the team members.

Confidential

Test Consultant

Responsibilities:

• Due to extraordinary performances he was requested to help out this practice
• Acted as a consultant and developed the intellectual capital of this practice.
• Responsible for developing alliances within the internal Confidential practices such as Strategic Intelligence (SI) and Content Knowledge Management (KCM).
• Helped the team with its e-marketplace strategy
• Developed the e-bA Demo based on their new infrastructure and also based on their new partnership such as Administaff and Application Management Services (AMS).

Confidential

Test Lead

Responsibilities:

• I was responsible for Quality Assurance (QA) and Testing.
• I developed the Test Scripts for Expense Automation System (EAS) and Section-Office Invoicing (SOI) Macintosh (MAC) and successfully performed the Integration Testing.
• I used Test Director and WinRunner to automate his testing procedures.
• I managed over 50 test cases. He was also responsible for the documentation of EAS and SOI User’s manual.

Confidential

Consultant and Lead Developer

Responsibilities:

• Created Level 2 Customer Care Process, Activity Sheets, Test Scenarios and Test process.
• I created the Demo of the e-business Accelerator’s services and offerings which was distributed to the e-business Global Team and got extremely positive feedback.
• Oly-Jimenez-Losada (e-business Advisory Services Global Offerings Executive of IGS) used this Demo for her presentation to the Confidential Board of Directors meeting where Confidential CEO Lou Gerstner participated.
• This Demo was also used for the North America Sales Centers and generated a lot of paid customers for e-bA.
• I was also the architect of the Lead Sales Management Process.

Confidential

Y2K tester

Responsibilities:

• Prepare test scripts, collecting test data from various sources, baseline, regression and simulation testing.
• Performed user acceptance testing too.
• Developed tools like customized data transfer, file compare and data-entry functions to populate new files requiring commitment control and last-edit-user profiles.
• I was also responsible of documentations and delivering all test results to a client’s representative at the conclusion of 20xx testing.

Confidential

Systems Engineer

Responsibilities:

• Assisted as a Functional tester to successfully certify the company’s Submarine Multi-Mission Team Trainer (SMMTT) phase 1 project. I’s contribution resulted an additional ($5 million) revenue to the company.
• As a Systems Engineer his job responsibility was to write Software Requirement Specifications (SRS), Interface Requirements Specifications (IRS) and test procedures for Classification function of the project.
• I also contributed to the Design Verification Tests (DVT) of the team trainers.
• After completing SMMTT Phase, 1 I was assigned to SMMTT Phase 2 where he was responsible for Audio functions. His responsibilities included writing the SRS, IRS and test procedures for audio functions. He was also responsible to help the team trainers with DVTs.
• I also worked as an Associate Computer Engineer & Hardware Designer under the Advanced Application Engineering department of the same company. He was responsible for the hardware architecture and chip design of the Astrolink project.

Confidential

Intern (CO-OP)

Responsibilities:

• I wrote scripts in PERL language to convert highly complex Profile Documents for the Test Data Generator.
• I provided development support, maintenance, fault-fix and assisted developers with their technical writing.
• I wrote HTML code and updated the company’s internal web page.
• My outstanding contributions as a CO-OP resulted in a full-time job offer at this company