SUMMARY:

• Software Quality Assurance Engineer with 9+ years of intensive experience in SDLC and QA Lifecycle. Involved in analysis, design and quality assurance of Web applications, Client - Server, AS/400 and Mainframe applications
• Proficient in both Manual and automated testing tools
• Experience with Mercury Tools (Quality Center, Test Director, QTP, Load Runner) and Rational Suite (Test Manager, Robot, Requisite pro, Rational Rose, Clear Quest)
• Experienced in testing under UNIX, LINUX, and WINDOWS environments
• Expertise in developing Test Plan, Test Scripts and Test Cases
• Designed and implemented Functional, System and UAT
• Experience in working with Financial, Telecom, Retail and Insurance clients
• Excellent knowledge in software engineering standards like CMM, Agile/Scrum and RUP
• Experience with SQL queries and UNIX shell scripts
• Excellent experience in writing VB scripts and Shell scripts
• Experience in performing System, Functionality, User Acceptance, Integration, GUI, Regression Testing, smoke testing

TECHNICAL SKILLS:

Tools: Mercury Tools & Rational Tools, EPIC, FEP Bridge

Defect Tracking: JIRA, Track-it, Quality Center, Clear Quest, Track Record

Operating Systems: DOS, Linux, UNIX (Sun, AIX, HP), AS/400, Windows 98/00/XP//NT

Languages: C, C++, VC++, Java, COBOL, JCL, SQA BASIC, TSL.

GUI: Developer/2000, Visual Basic.

Database: Oracle, DB2, SQLServer and MS-Access & TOAD.

Internet Tech: HTML, XML, Java Script, VB Script, ASP, TCP/IP, Java/J2EE

Web Server: BEA Web logic, IBM WebSphere, IIS.

PROFESSIONAL EXPERIENCE:

Confidential,MD

Sr. EPIC Test Analyst

• Performed manual testing. Tested the Lab Orders. Tested the Billing (Professional/Hospital) and claims Involved in Pharmacy/ Hospital Billing, Pharmacy claims processing, Lab order testing, Claims for Medicare
• Tested the Patient Management in EPIC.
• Tested the Patient scheduling in Cadence (EPIC).
• Tested EPIC Ambulatory, EMR (Emergency) records, EHR information and ADT Work flows.
• Tested the Lab Orders, Transfer of patients in EPIC Prelude.
• Tested the Billing (Professional/Hospital) and claims in EPIC Resolute.
• Validated the claims for Medicare.
• Tested Tapestry components - Enrollments, benefits, billing, claims and reimbursement.
• Involved in System and Work Flow Integration testing (WIT) of Cadence, Resolute, Care Delivery, ADT (Admission, Discharge Transfer) and Tapestry modules.
• Responsible for creating Test Strategy, Conditioning Test Data, Test Case & Execute Test Cases.
• Working closely with Business Analyst & Technical Lead to create and agree on acceptance criteria.
• Responsible in creating test scripts for functional, regression, integration, and system testing, WIT
• Developed test cases and test scripts for all 837, 835 EDI Transactions.
• Tested HIPAA 5010 Gateway Application Interface for all inbound and outbound messages (Healthcare Claim 837I, 837P and 835).
• Tested and validated existing production 5010 837 files format and sent them through the claims process (Tapestry Module).
• Tested HIPAA 5010 Gateway Application Interface for all inbound and outbound messages (Healthcare Claim 837I, 837P and 835).
• Involved in verify of EDI Transactions (834, 837,835,270,271,276,277,278,997).
• Manually created Account Payable claims and adjudicated.
• Claims Processed & Tested in Tapestry Module
• Created checks through Tapestry AP check run.
• Manually created EDI transactions based on Interface mapping specifications for system testing.
• Involved in Testing Connectivity, Data Flow, Data Validation, Error handling, Transformation of the HL7 messages between EPIC and various Ancillaries via Integration Broker.
• Enhanced the automated Regression Scripts and conducted Data Driven Test, Responsible for preparation of weekly status report.
• Worked on PACS Imaging Projects.
• Worked on Radiology system(RIS), MRS system, PACS 4.4.1, Perinatology System (View Point),Merge Eye care PACS, Nuance PS 360 Radiology Reporting System, McKesson Cardiology system
• Worked on HITS (Hospital Inpatient Tracking System) Application

Environment:: EPIC Suite (Resolute, Prelude, Cadence, Ambulatory, ADT, Tapestry, Imaging systems), HP Quality Center 10.0/11.0, QTP 10.0, ALM

Confidential,Owings Mills,MD

Sr. QA Analyst / Tester

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT) and Performance testing.
• Test Management was done using HP ALM.
• Managed the requirements using HP ALM.
• Developed Test Subjects and Test Cases using HP ALM.
• Created Traceability between Requirements and Test Cases.
• Tested the interfaces to Facets (4.51 / 4.81).
• Tested the provider, Members and claims in Facets (4.51 / 4.81).
• Tested the All the modules of the Facets Application as a part of a Facets Upgrade from 4.51 to 4.81.
• Tested the claims in ITS (Home/Host Plans).
• Worked with ANSI X12 / EDI 5010 Transactions (270, 271, 276, 277, 278, 834, 837I, 837P, 837D, 835) Functional Acknowledgement and Transactions (TA1, 999, 277CA, 997) & interfaces.
• Tested and validated existing production 4010 files to 5010 format and sent them through the claims process.
• Created specific test files, conversion of 4010 Errata to 5010 Errata
• Worked with SQL, PL/SQL and functions to test the database integrity (Oracle).
• Tracked the defects using HP Quality Center and generated defect summary reports.

Environment: Trizetto Facets 4.51/4.81, EPIC- STSTMA2, TESTMA2, CLMSMAM, ITS, EDI X12 5010, PEGA, HP ALM 11.0, Quick Test Pro, ASP.NET, VB.NET, C#, XML, SOAP, Oracle, UNIX, MS-Office, Windows XP.

Confidential,Virginia Beach,VA

Sr. QA Analyst / IT Application Analyst

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT) and Performance testing.
• Test Management was done using HP Quality Center, ALM, and Zephyr.
• Managed the requirements using HP Quality Center, ALM, and Zephyr.
• Developed Test Subjects and Test Cases using HP Quality Center, ALM, and Zephyr.
• Created Traceability between Requirements and Test Cases.
• Tested the interfaces to Facets (4.51 / 4.81/ 5.00 ).
• Tested the provider, Members and claims in Facets (4.51 / 4.81/ 5.00 ).
• Tested the All the modules of the Facets Application as a part of a Facets Upgrade from 4.51 to 4.81 to 5.0.
• Tested the claims in ITS (Home/Host Plans).
• Worked with ANSI X12 / EDI 5010 Transactions (270, 271, 276, 277, 278, 834, 837I, 837P, 837D, 835) Functional Acknowledgement and Transactions (TA1, 999, 277CA, 997) & interfaces.
• Tested and validated existing production 4010 837 I files to a 5010 format and sent them through the claims process.
• Created specific test files, conversion of 4010 A1 to 5010 A1
• Claims created in MDE
• Worked with SQL, PL/SQL and functions to test the database integrity (Oracle).
• Tracked the defects using HP Quality Center, Zephyr and generated defect summary reports.

Environment: Trizetto Facets 4.51/4.81/5.0, ITS, EDI X12 5010, HP Quality Center 10.0/11.0, Quick Test Pro, ASP.NET, VB.NET, C#, XML, SOAP, Oracle, UNIX, MS-Office, Windows XP.

Confidential,Silver-Spring, MD

Sr. EPIC Test Analyst

• Responsible for QA testing that deals with Membership, Eligibility, Billing and Claims processing systems. I was Involved in testing Membership, Subscribers, Hospitals, Networks and Claims adjudication.
• Performed manual testing. Tested the Lab Orders. Tested the Billing (Professional/Hospital) and claims Involved in Pharmacy/ Hospital Billing, Pharmacy claims processing, Lab order testing, Claims for Medicare
• Tested the Patient Management in EPIC.
• Tested the Patient scheduling in Cadence (EPIC).
• Tested EPIC Ambulatory, EMR (Emergency) records, EHR information and ADT Work flows.
• Tested the Lab Orders, Transfer of patients in EPIC Prelude.
• Tested the Billing (Professional/Hospital) and claims in EPIC Resolute.
• Validated the claims for Medicare.
• Tested Tapestry components - Enrollments, benefits, billing, claims and reimbursement.
• Involved in System and Work Flow Integration testing (WIT) of Cadence, Resolute, Care Delivery, ADT (Admission, Discharge Transfer) and Tapestry modules.
• Responsible for creating Test Strategy, Conditioning Test Data, Test Case & Execute Test Cases.
• Working closely with Business Analyst & Technical Lead to create and agree on acceptance criteria.
• Responsible in creating test scripts for functional, regression, integration, and system testing.
• Developed test cases and test scripts for all 837, 835 EDI Transactions.
• Tested HIPAA 4010 Gateway Application Interface for all inbound and outbound messages (Healthcare Claim 837I, 837P and 835).
• Tested and validated existing production 4010 837 files to a 5010 837 format and sent them through the claims process.
• Tested HIPAA 4010 Gateway Application Interface for all inbound and outbound messages (Healthcare Claim 837I, 837P and 835).
• Involved in verify of EDI Transactions (834, 837,835,270,271,276,277,278,997).
• Manually created Account Payable claims and adjudicated.
• Created checks through Tapestry AP check run.
• Manually created EDI transactions based on Interface mapping specifications for system testing.
• Involved in Testing Connectivity, Data Flow, Data Validation, Error handling, Transformation of the HL7 messages between EPIC and various Ancillaries via Integration Broker.
• Enhanced the automated Regression Scripts and conducted Data Driven Test, Responsible for preparation of weekly status report.

Environment:: EPIC Suite (Resolute, Prelude, Cadence, Ambulatory, ADT, Tapestry), HP Quality Center 10.0/11.0, QTP 10.0

Confidential,SFO,CA

Sr. Web / EPIC Tester

• Developed Test Plan, Test Cases, Test Scripts, Test Scenarios, Test Strategy, Test Conditions and Acceptance criteria as per Business Requirements and Technical Specifications.
• Followed Agile / Scrum Process throughout the SDLC and performed testing in iterations.
• Attended daily Scrum calls for status report.
• Participated in Sprint retrospectives for improved process.
• Performed both Manual and Automation testing.
• Requirements and Test Cases were managed in Quality Center.
• Conducted SIT, System, Regression, Integration, Functional, GUI and UAT Tests.
• Tested the Patient Management in EPIC.
• Tested the Patient scheduling in Cadence (EPIC).
• Tested EPIC Ambulatory, EMR (Emergency) records, EHR information and ADT Work flows.
• Tested the Lab Orders, Transfer of patients in EPIC Prelude.
• Tested the Billing (Professional/Hospital) and claims in EPIC Resolute.
• Validated the claims for Medicare.
• Tested Tapestry components - Enrollments, benefits, billing, claims and reimbursement.
• Involved in System and Work Flow Integration testing (WIT) of Cadence, Resolute, Care Delivery, ADT (Admission, Discharge Transfer) and Tapestry modules.
• Developed test cases and test scripts for all 837, 835 EDI Transactions.
• Manually created Account Payable claims and adjudicated.
• Created checks through Tapestry AP check run.
• Manually created EDI transactions based on Interface mapping specifications for system testing.
• Involved in Testing Connectivity, Data Flow, Data Validation, Error handling, Transformation of the HL7 messages between EPIC and various Ancillaries via Integration Broker.
• Involved in validation of EDI Transactions (834, 837,835,270,271,276,277,997).
• Enhanced the automated Regression Scripts and conducted Data Driven Testing.
• Test cases will be developed based on the story cards supplied then scripts will be written to execute the testing steps.
• Participated in regular Project weekly Status review and defect Meetings related to testing of OUT-Patient and In-Patient interfaces.
• Extensively tested XML and SOA Web Services/Interface.
• Conducted unit testing on Interfaces (Outbound/Inbound)
• Developed Flat files for the testing the Interfaces without using GUI.
• Worked with Web services (SOAP) and Web methods
• Responsible for validation of user credentials and password validation for web portals.
• Expected results will be built on each test case during Systems testing. Every attribute on the table(s) for every case will have the data that’s expected to appear on the row documented.
• Participated in Internal and External walkthroughs for prepared test plan and test cases
• Involved in the creation of the strategy document that defines the test environment, phases of testing, timelines of different phases of testing, entrance and exit criteria into different phases of testing and resources required to conduct the effort.
• Developed UNIX Shell Scripts and SQL Queries.
• Tested Batch Jobs using UNIX Scripts and Commands.
• Mapping the requirements to test cases (Traceability matrix)
• Supervised the use of Quality Center for Defect Reporting.
• Responsible for preparation of weekly status report.

Environment: EPIC Suite (Resolute, Prelude, Cadence, Ambulatory, ADT, Tapestry), HP Quality Center 10.0/11.0, QTP 10.0, ASP.NET, VB.NET, IIS, SQL, SSIS, SQL Server 2005, Mainframes, XML SPY, XML Schema, SOAP, Web Services, IDM, Oracle 8i, SQL Navigator, Windows NT, XP, Unix

Confidential,Chicago,IL

Sr. QA Analyst / Tester

• Tested POS (Point of Sales) application.
• Tested Communication between store server, register, scanners, pointer and card swipe
• Tested Various tenders (Cash, Credit, Debit, Checks, Gift Cards, Coupons)
• Tested Various transaction types (Sales, Return, Exchange, Voids)
• Tested Credit transactions (Master, Visa, Amex, Discover)
• Tested Price change via downloads to stores from mainframes
• Tested the settlement files on AS/400
• Developed XML test files based on XML schema.
• Generated XML data files using XML Spy.
• Worked with XML/WSDL/HTTP/SOAP/REST web services.
• Validated the Web Services (SOAP), both Request and Response messages.
• Tested Sales Data upload on the mainframes
• Performed Smoke, Functionality and Regression Testing.
• Developed Automation scripts using QTP.
• Involved in Test status Report, Weekly & daily basis.
• Developed UNIX Shell Scripts and SQL Queries.
• Tested Batch Jobs using UNIX Scripts and Commands.
• Tested forecasting application using Oracle Retail/ Retek (RDF, RMS, RDS)

Environment: Quality Center 9.0, Quick Test Pro (QTP), Java, J2EE, JSP, Web Logic, XML, soap, Oracle 10G, AS400, Windows 2000/XP.

Confidential, Manchester, NH

QA Analyst/Tester

• Involved in preparation of Test cases based on requirements in Rational Test Manager
• Creation of Test cases and Test Scripts for Membership and Billing systems
• Performed manual testing for complex operations
• Worked on regression testing of Claims processing application
• Tested the Online Mainframe screens
• Validate the data on mainframes
• Worked with EDI/HIPPA 835, 837, 270, 271 transactions
• Tested various functionality like Membership & Eligibility, Customer Relationship Management, Accounts Payable claims processing and payment, Provider Credentialing and Benefits and Benefits Packages
• Tested the integration of sub-systems to Facets
• Generated XML data files using XML Spy.
• Worked with SQL queries and UNIX shell scripts
• Worked with JCL
• Managing defects using Rational Clear Quest
• Prepared and executed Test cases for Functional, Performance, Database testing
• Created and executed SQABASIC Scripts using Robot to perform the regression testing
• Involved in testing the database using SQL Queries

Environment: Mainframes (COBOL, DB2, JCL, CICS), Facets 2.9, Java, J2EE, Web logic, XML Spy, Web Services, Oracle, UNIX, Rational Suite (Test Manager, Robot, Clear Quest, Rose).