SUMMARY:

• QA Analyst, Software Testing and test coordination.
• Managing Application Support, Enhancement and Maintenance
• Project Management.
• SOX Implementation.
• Various SDLC methodologies; Agile, Waterfall.
• Implement QA and testing methodologies, processes, standards and tools.
• Requirements, Use Case, and technical design reviews.
• Business and System Requirements Analysis and Design.
• Vendor coordination and support.
• Client Relations (internal and external clients).
• Performed requirements gathering, created test strategy, test plan, test cases, testing data, and test summary.
• Performed off hour validations to support implementation into production environment.
• Participate in requirements and design reviews.
• Develop and execute test cases to validate requirements
• Document test failures and track to resolution.
• Collaborate with other QA personnel, business unit, development and release management to insure project success.
• Proven success in managing a group of IT Specialists in the mission to develop, enhance, and maintain a wide array of distributed applications and IT processes.
• Highly skilled in working across a complex environment to ensure successful project deliverables.
• Led multiple initiatives to analyze the needs of the business in order to determine how process or systems can address those needs.
• Extensive experience in communicating accurate, candid, and timely status to leadership, management, and clients. Also, effective in communicating with project team on dependencies, and expectations.
• Directed a project staff of IT Specialists.
• Conducted and participated in code and peer reviews.
• Performed requirements gathering, created work flow documents, internal designs, external designs, and test plans. Performed on call duties and other activities as necessary.
• Trained, mentored, supervised and evaluated team members.
• Successfully refined and implemented new projects.
• Collaborate with other QA personnel, business unit, development and release management to insure project success.

PROFICIENCIES:

Windows 7, XP, 2000, NT Workstation, Windows 98, Windows 95, Niku, Remedy, MS - Project, Epic, HP ALM-Quality Center, QTP, WinRunner, MS-Word, MS-Excel, MS-PowerPoint, MS Visio, Microsoft TFS, Ensemble viewer, HL7 code and viewer, Notepad++, SQL, Rational Clear Quest and Test Manager, Sybase Infomaker, Crystal Reports, C++, Visual Basic, Selenium, Teradata, Agile/scrum methodology, MS SQL Server 2008, FileZilla, ETL, SSIS packages industries

PROFESSIONAL EXPERIENCE:

Epic Test Coordinator

Confidential, St Louis, MO

Responsibilities:

• Planning and coordinating testing efforts of Epic implementation to include, application, integration, interface, MRT, Confidential, revenue cycle HB and PB charge validations.
• Lead and facilitate testing efforts on Epic interfaces to and from ancillary systems such as Cerner Millennium, Powerscribe, MUSE Cardiology and AGFA PACS.
• Establish and manage test process and test script schedule.
• Collaborate with application analysts to build application workflows, scenarios, and test cases.
• Collaborate with application analysts, clinical users, and interface resources (internal and external) to build integrated workflows and test cases.
• Participate in Functional and Integration testing.
• Document test results and status in testing tool kits and test trackers.
• Document and track defects in Jira.

QA Analyst/Epic Test Coordinator

Confidential, Boise, ID

Responsibilities:

• Coordinate testing efforts of Epic implementation.
• Lead and facilitate testing efforts on Epic interfaces to and from ancillary systems such as Cerner Millennium, Powerscribe, MUSE Cardiology, Iodine, MagView Radiology and AGFA PACS.
• Lead and facilitate testing efforts Cadence, Grand Central, Prelude, Referrals and Willow.
• Revenue cycle validations for HB and PB charges.
• Consult with application analysts, clinical users and interface resources (internal and external) to create integrated workflows, scenarios and test cases.
• Coordinate workflow reviews, test case creation and data set up, execution of application and integrated test cases.
• Writing and executing application and integrated test cases.
• Open defects in Sharepoint and track to resolution.
• Conduct investigation of defect in Epic module, HL7 messages and third party system to determine root cause.

QA Analyst/Epic Test Coordinator

Confidential, Boston, MA

Responsibilities:

• Lead and facilitate testing efforts on Epic interfaces to and from ancillary systems such as Powerscribe, MUSE Cardiology, Cardia Bonestation, MagView Radiology and AGFA PACS.
• Coordinate with application analysts, integration analysts, interface development and end users to review and modify workflows, write mapping logic and pseudo code, create scenarios and test cases.
• Coordinate test case creation and data set up, execution of integrated test cases.
• Writing and executing application and integrated test cases.
• Document test results, status and report to project management.
• Conduct defect root cause analysis using tools such as Epic bridges, Ensemble and Cloverleaf viewer.
• Microsoft TFS testing tool for defect management and reporting of results.

Senior ETL QA Analyst/Tester

Confidential, CA

Responsibilities:

• Validation of ETL process to introduce new hierarchical data (PCP roster, Region, Entity, Site, Facility, Membership Enrollment/Eligibility, Claims, Labs, Orders and Encounters) into HCPs data warehouse environment.
• End to end data validation of SSIS data packages in HCPs data warehouse.
• Validate data mapping, look ups and transformations source to target.
• Data analysis during initial load from flat file into staging table to understand business hierarchy and relationships.
• Responsible for writing and executing SQL for all validations using MS SQL Server Mgmt. Studio.
• Develop test cases and coverage matrix for ETL process.
• Defect research and root cause analysis using various tools such as FileZilla, Notepad++, MS Visual Mgmt Studio, HL7 code and file layouts.

Epic Test Coordinator

Confidential, Tacoma, WA

Responsibilities:

• Coordinate testing efforts of Epic implementation for Confidential ’s Franciscan facilities in the greater Seattle - Tacoma metro area.
• Coordinate Confidential (parallel revenue cycle testing) to validate regional workflows trigger HB and PB charges as expected.
• Coordinate interface testing to validate interface data is mapping correctly and translations take place as expected.
• Document test results and status.
• HP/ALM (Quality Center) for defect management and reporting of results.

Epic Specialist/Sr. Test Analyst

Confidential, Seattle, WA

Responsibilities:

• Coordinate testing efforts and support implementation of Epic for Confidential ’s specialty departments including multiple facilities and hospitals.
• Analyze Epic build specifications and facility workflows; write and run test cases to validate Epic build.
• Coordinate workflow reviews, test case creation and data set up, execution of application and integrated test cases.
• Writing and executing application and integrated test cases.
• HP/ALM (Quality Center) testing tool for management of traceability, test execution, defects and reporting of results.

Test Lead/Sr. Test Analyst

Confidential, Centennial, CO

Responsibilities:

• Lead and facilitate testing efforts on Oncology business program including creation of test plan, testing schedule, resources, environments and overall project supervision of test effort for implementation of the Metriq and Mosaiq applications.
• Consult with application analysts, business PMO, interface and infrastructure teams to develop and implement formal testing methodologies.
• Coordinate data set up, test scenario and test case generation and documentation of test results.
• Implementation and use of HP/ALM (Quality Center) testing tool for management of traceability, test execution, defect management and reporting of results. Additionally, JIRA for defect management.
• Coordinate performance and load testing where necessary.

Senior QA Analyst

Confidential, Aurora, CO

Responsibilities:

• Responsible for writing test scripts and testing functionality for Epic Ambulatory and Epic modules including Cadence, Beacon, Willow, Welcome as well as MyChart/eCare functionality.
• Lead integration test analyst for outbound/inbound HL7 interfaces to/from Radiology (RIS), Lab (Cerner Millennium), Pharmacy (PIMS)
• Writing and executing SQL queries for data validation using Confidential ’s Teradata tool.
• Analyze testing procedures and recommend actions to improve process.
• Implement QA and testing methodologies, processes, standards and tools within the context of the appropriate delivery process.
• Execute test plans, test cases and track defects in HP Quality Center.
• Define and coordinate creation of test data.
• Create component library to allow for test automation, including writing library of Selenium scripts for regression as needed of kp.org website.
• Participate in Agile/scrum methodology with daily scrum meeting on national testing projects such as kp.org website and Pharmacy interface replacement.

QA Analyst/Tester

Confidential, Denver, CO

Responsibilities:

• Responsible for testing activities of web based applicant tracking system for Confidential clients.
• Validate daily code releases and configuration updates.
• Execute test plans and cases.
• Report test failures and track to resolution

QA Analyst/Tester

Confidential, Highlands Ranch, CO

Responsibilities:

• Testing responsibility for application maintaining Confidential ’s suite of pre-paid products within SOA framework.
• Assist automation team in creation of QTP test scripts and modify as necessary to automate manual scripts for regression.
• Validation of services using SoapUI tool for XML request and response.
• Write and maintain repository of SQL queries for data validation.
• Execute test plans and cases.
• Use of Rational tools for test case and defect tracking.
• Report test failures and track to resolution.
• Coordinate creation of test data

QA Analyst/Tester

Confidential, Columbus, OH

Responsibilities:

• Testing responsibility for application maintaining Confidential ’s suite of pre-paid products within SOA framework.
• Create business and functional requirements.
• Facilitate requirements and design reviews.
• Execute test plans and cases.
• Report test failures and track to resolution.
• Coordinate UAT efforts with business units.

Business Analyst

Confidential, St. Louis, MO

Responsibilities:

• Consult with Confidential business units to define current processes and desired enhancements.
• Create business requirements and use cases.
• Facilitate requirements and design reviews.
• Execute test plans and test cases in context of an iterative development environment.
• Report defects and track to resolution using HP Quality Center
• Coordinate UAT efforts with business units.

Senior Business Analyst

Confidential, Buffalo, NY

Responsibilities:

• Consult with RSA’s business units to define current processes and desired enhancements.
• Proactively identify enhancements and process changes to increase efficiencies.
• Create business requirements, work flows and use cases.
• Acted as business analyst and project manager on multiple projects