SUMMARY:

• Over seventeen years of experience in IT industry specialized in establishing practice in QA, Dev - Ops, performance testing and Test automation. Having good awareness and understanding of agile process. Exposure to the latest technologies like cloud computing, web services, data analitics, session management and cache management. Have managed teams (including offshore teams) with peak team size being 100 plus as part of project delivery and account management.
• Played the different roles during my career span at On-shore QA Manager/ onshore delivery manager /Test Lead/Automation Manager and at Off-shore heading offshore delivery group and reporting directly to practice head.
• Has been part of various engagements with both technical and highly complex business applications and possess strong SME knowledge in the various application domains: Travel Industry Airline domain, Data migration, Airline application Integration, Online trading applications, Retail and digital applications.
• Expertise in Test Automation and managing Test Automation projects with commercial tools like QTP/UFT, open source tools like selenium/Java and developed test harness with Java programming language.
• Excellent communication skills, problem-solving and analytical skills. Exceptional leadership skills with demonstrated capacity to build, train, and mentor highly productive teams.

TECHNICAL SKILLS:

Operating Systems: Win NT 4.0, Win 2000, Windows 2003 Windows XP, Vista SP1, UNIX

RDBMS: MS SQL Server 2000, Oracle 9i and Sybase

Host Language: Java, Visual Basic 6.0, VBA, C, C++, FoxPro

SCM & Bug Tracking tool: Visual Source Safe, Perforce, Bugzilla

Test Management tools: Mercury’s Test Director 8.0, Jira, Compuware’s QADirector 5.0, Tema, Microsoft Team Foundation Server, Microsoft Test Manager and HP ALM 11

Commercial test tools: Mercury Tools - QTP 8.0 (with Java-Add in), Win Runner 7.5 (With Java-Add in) and Compuware’s - Test Partner 5.2, QTP 11, Jmeter

PROFESSIONAL WORK EXPERIENCE:

Confidential

Enterprise QA Manager

Responsibilities:

• Played on site QA Lead/manager, Involved in establishing the QA practice in the Middleware services which was the organization's SOA implementation.
• Understanding the release schedule and release timelines, established process around:
• QA engagement practices.
• Defining the services testing scope thru detailed impact analysis
• Release testing coordination across all the downstream and upstream application
• Providing the QA confidence in the code getting released to the production.
• Identified the different QA teams, test coverage, test automation of the services, release status reporting and communication plans with the testing teams and release management.
• Key aspects of the engagement:
• Large set of applications under test
• Large set of enterprise teams from different domain group
• Different projects and release consuming the middleware services
• Projects Supported in this tenure:
• Couchbase implementation for caching and session management of Middleware services.
• Datapower release for security and token management
• Webservices Test Regression automation using the SOAP UI and Groovy scripting
• Introduction of new Low Fare Basic Economy
• Hardware Expansion and Infrastructure expansion
• Loyalty Program expansion with Award Calander

Confidential, New York, NY

Sr. QA Delivery Manager

Responsibilities:

• Managing QA Resource effort estimation at for each quarter for complete account/Portfolios
• Driving the Test Automation to deliver higher ROI using the UFT and Modular Test automation framework.
• Established the Mobile Automation using the Selenium, appium and Jenkins
• Managing Metrics and Measurement for QA team deliverables and efficiency.
• Identification of resources/ Skill set levels/ coordinating training
• Participating in the Requirement reviews, walkthrough of the requirements with the onsite and off-shore team.
• Clarifying any business related or technical issues/clarifications
• Preparing/Reviewing Test Strategy and Test Plan
• Reviewing the test cases and making recommendations in the test cases.
• Providing status for the project team on testing
• Conducting the defect triage meeting with the development, business and project manager
• Participating in the release cutover testing to perform validation after/during the release.
• Following up with Business Analyst, development teams and project manager for any testing related issues and escalating blocker issues
• Mentoring leads both at off-shore and onsite on Test management, Skill enhancements, Training and development
• Identifying the scope for innovation/tools creation
• Identifying the value proposition as factor for delivery than just keeping it as staff engagement.
• Internally responsible in CSC for Resource management, taking session on Testing and upcoming topics for Training.
• Managing test automation and test asset repository.
• Involved in client presentation in sharing ideas of better utilizations of effort and resources both at onsite and off-shore.
• Training to off-shore resources.
• Managing issues/ escalations.

Confidential, Chicago, Illinois

Sr. QA Delivery Manager

Responsibilities:

• Managing QA Resource effort estimation at for each quarter for complete account/Portfolios
• Managing Metrics and Measurement for QA team deliverables and efficiency.
• Identification of resources/ Skill set levels/ coordinating training
• Participating in the Requirement reviews, walkthrough of the requirements with the onsite and off-shore team.
• Clarifying any business related or technical issues/clarifications
• Preparing/Reviewing Test Strategy and Test Plan
• Reviewing the test cases and making recommendations in the test cases.
• Providing status for the project team on testing
• Conducting the defect triage meeting with the development, business and project manager
• Participating in the release cutover testing to perform validation after/during the release.
• Following up with Business Analyst, development teams and project manager for any testing related issues and escalating blocker issues
• Mentoring leads both at off-shore and onsite on Test management, Skill enhancements, Training and development
• Identifying the scope for innovation/tools creation
• Identifying the value proposition as factor for delivery than just keeping it as staff engagement.
• Internally responsible in CSC for Resource management, taking session on Testing and upcoming topics for Training.
• Managing test automation and test asset repository.
• Involved in client presentation in sharing ideas of better utilizations of effort and resources both at onsite and off-shore.
• Training to off-shore resources.
• Managing issues/ escalations.

Confidential

On-site lead and project coordinator

Responsibilities:

• Participating in the Requirement reviews, walkthrough of the requirements with the onsite and off-shore team.
• Clarifying any business related or technical issues/clarifications
• Preparing/Reviewing Test Strategy and Test Plan
• Reviewing the test cases and making recommendations in the test cases.
• Providing status for the project team on testing
• Conducting the defect triage meeting with the development, business and project manager
• Participating in the release cutover testing to perform validation after/during the release.
• Following up with Business Analyst, development teams and project manager for any testing related issues and escalating blocker issues
• Managing the test efforts of all the products of the Client using Confidential Test Methodology.
• Test Suite Engineering, Test Architecture and defining test strategies using Confidential Software Test Plan.
• Setting up trouble shooting process and guidelines for the offshore teams in accordance to Test technique guidelines defined under Confidential Test Methodology.
• Implementing effective defect management practices using Root cause analysis, work around and identifying alternate resolution.
• Identifying the potentials workflow defects apart from the one identified as part of business requirement and coming up with the complete root cause analysis. This involves also debugging the application code to good extent.
• Effectively involved in automation code reviews and incorporating the best programming practices.
• Well versed in developing automation framework for ecommerce project wherein he has dealt with java architecture and webservers like WebLogic and WebSphere.
• Developed automation test strategies using tools like JUnit (Unit Testing), JProbe(Code Coverage) and QTP (Automation), on technologies like JSP, Servlets, J2EE, EJB, and Oracle for Digital Asset Management.
• Developing and Designing of the test automation suite for different projects/assignments
• Creating Test Strategies for all the QA engagements
• Estimating the scope of the project based on the requirements gathered.
• Preparing test plans, scheduling, test environment and monitoring after understanding the scope of the project.
• Preparing Risk Management Plan - identifying risks for the project and mitigations for the same.
• Importing test cases authored into test case management tool, sought review & approval from client for the authored test cases
• Providing significant strategic contribution, including the development of new test services and Support Account Management in pre-sales

Confidential

QA Manager

Responsibilities:

• Participating in the Requirement reviews, walkthrough of the requirements with the onsite and off-shore team.
• Clarifying any business related or technical issues/clarifications
• Preparing/Reviewing Test Strategy and Test Plan
• Reviewing the test cases and making recommendations in the test cases.
• Providing status for the project team on testing
• Conducting the defect triage meeting with the development, business and project manager
• Participating in the release cutover testing to perform validation after/during the release.
• Following up with Business Analyst, development teams and project manager for any testing related issues and escalating blocker issues
• Managing the test efforts of all the products of the Client using Confidential Test Methodology.
• Test Suite Engineering, Test Architecture and defining test strategies using Confidential Software Test Plan.
• Setting up trouble shooting process and guidelines for the offshore teams in accordance to Test technique guidelines defined under Confidential Test Methodology.
• Implementing effective defect management practices using Root cause analysis, work around and identifying alternate resolution.
• Established the project scope, Prepared the work breakdown structure, and Listed the deliverables necessary to ensure that the objectives defined in the project charter are met.

Confidential, Florida

QA Manager

Technology: VC++ with Windows, Linux and UNIX. Java, .Net

Responsibilities:

• Analyzed the Requirements and Documented proposed an Test approach to client
• Extensively used agile test methodology.
• Prepared High Level Test scenarios, detailed test strategy and Low level test scenarios documents.
• Project point of contact responsible for Team management, Resource Management, Project coordination and handling different titles/products.
• Initiated the project planning, system test planning, setting-up test bed and Maintaining Bug Boyne.
• Addressing Triage conference calls.
• Tracking schedule and effort variations and taking necessary corrective and preventive steps to reduce the gap.
• Involved extensively in Client Communications.

Confidential, Fremont, CA

QA Manager

Technology: Java and J2EE, with third party products Certificate authorities and Active Directory

Responsibilities:

• Involved in presales effort developed the complete lab infrastructure and proposed a test environment management service.
• Gathered Requirements, analyzed them and proposed cost effective solution.
• Involved in various project management activities like Project Planning, Scheduling, Estimations, Tracking and Risk management.
• Defining and developing Test Strategy, Test Plan and Test Cases design.
• Active participant in test development & review.
• Instrumental in conducting functional, compatibility, exploratory testing and test automation.
• Test Result analysis and reporting, Customer communications through Telecons, emails, scoping etc
• End user issues review and technical support, and project managerial and CMM Level 5 process implementation.
• Involved extensively in Client Communications.

Confidential, Atlanta, GA

Team Lead

Technology: VC++ Desktop Applications

Responsibilities:

• Involved in the Pre-sales effort for this engagement right from RFP Stage.
• Developed the Proposal including the cost estimation, resource estimation, solution recommendation and service offering.
• Visited the client place for the initial phase and kick started the engagement.
• Analyzed technical requirements and implemented Use Cases.
• Preparing Project Plan, System Test Plan, Test Automation Design and Development of the Regression Set.
• Modification of the existing test plans/test cases, Maintaining Bug-Tracking System, Customer Communication, Addressing Triage conference calls, Project Management and Maintenance activities.
• Project Planning, Scheduling, Estimations, Tracking and Risk management.
• Visited clients place Atlanta, GA to help the team in Production support.
• Involved in the Pre-sales effort reached out to the teams during the stay from the previous project.
• We won this project purely based on showcasing the work from the previous project.
• Developed the Proposal including the cost estimation, resource estimation, solution recommendation and service offering.
• Visited the client place for the initial phase and kick started the engagement.
• Analyzed technical requirements and implemented Use Cases.
• Preparing Project Plan, System Test Plan, Test Automation Design and Development of the Regression Set.
• Modification of the existing test plans/test cases, Maintaining Bug-Tracking System, Customer Communication, Addressing Triage conference calls, Project Management and Maintenance activities.