SUMMARY:

• Over 12 Years of professional experience in Manual and Automation testing
• Over 8 Years of professional experience in Lead/Management role.
• Web and Mobile based application - testing experience in various domains.
• Excellent interpersonal, oral and written communication skills backed up by sound professional ability to work independently as well as team member
• Good Understanding of SDLC Software Development Life Cycle and STLC Software Testing Life Cycle
• Specialized various aspects of Software QA methodologies including
• Requirement Understanding
• Test Case writing
• Test Plan Maintenance
• Execution of Test cases in defined platforms
• Status Reporting
• Deliverable Walkthroughs and Presentations
• Resource Management
• Excellent skills in identifying test data including the input data, pre-conditions and expected results for both positive and negative test scenarios.
• Having Good Experience to work in Test Management tools Quality Center and Bug Tracking tools ALM/QC, JIRA, Bugzilla
• Mentoring new employees in acquiring knowledge on testing
• Implement communication and Knowledge sharing sessions with team members
• Good Experience to test on various Mobile OS and web browsers. iOS-6, iOS-7, Android 4.*, IE 7 and Above, Firefox 21 and above, Chrome 20 and above, Safari
• Proficient in Mobile application and Web based application testing including Black Box, Functional, Regression, Performance, and Sanity.
• Having Experience to work in agile methodology and Waterfall methodology.
• Hands on Experience in Test Automation tools (QTP, Selenium) and execution test case.
• Hands on Experience in Web Services add-in for performing SOAP API testing for conducting UI frontend content verification with XML schema structure.

SKILL:

Languages/ Programming Area: HTML, SQL, Linux, Unix, Python, C

Tested Mobile/Web Platforms: Android OS. iOS, FF 21+, Chrome20+, IE7+, Safari, .NET platform

Database: Oracle, MySQL

Agile, Waterfall, V: Model

Test Management Tools::

QC/ALM, Test Manager, ALM Admin

Bug Tracking Tools: QC,/ALM, JIRA, Bugziila, Clear Quest

Automation Tool: QTP/UFT, Selenium, Loadrunner, VuGen

Microsoft: Office, Excel, Visio, Power Point

PROFESSIONAL EXPERIENCE:

Confidential

UAT Lead

Tested Environment: Web Browsers

Responsibilities:

• Facilitate meetings with State staff to discuss and assign tasks to implement the recommendations in the Improvement Report and monitor progress
• Lead Joint Application Requirements Sessions (JARS) with vendors and State staff for Confidential system changes and to elicit requirements.
• Review Change Requests (CRs) and make recommendations in writing to the Application Support Manager for requirements improvement.
• Provide guidance to State staff on how to develop high-quality requirements by working one-on-one or conducting ad hoc or “brown bag” instructional sessions with State staff at the direction of the Application Support Manager.
• Review the Confidential Prime Vendor’s system test activities deliverables and documentation, including unit testing, integration testing, functional testing, performance testing, and regression testing as required by the Confidential Prime Vendor Contract.
• Assist the State UAT Team and Application Support Manager with the review and approval of test cases, procedures, scripts, and data produced by the Confidential Prime Vendor.
• Observe the process used by the Confidential Prime Vendor to identify and report problems to the Application Support Manager during testing of the system and standard interfaces.
• Review the scope of the Confidential Prime Vendor regression testing to ensure that all functionality impacted by defect corrections or other approved system changes is fully tested and performing as required.
• Provide support to the State UAT Team and tool set in exploring the use of automated testing features by analyzing the current UFT tool that the Confidential Office uses and make recommendations on how to improve its use.
• Support system testing quality assurance and process improvement activities by observing and making recommendations as their exposure to testing activities increases.
• Participate in risk management activities, as directed by Confidential II Service Delivery Management, that are associated with State, county, interfacing agency and Confidential Prime Vendor system test activities, including risk identification, mitigation and contingency planning.
• Review and recommend approval/rejection of Confidential Prime Vendor technical deliverables prior to State acceptance.
• Provide guidance to State staff on testing best practices by working one- on-one or conducting ad hoc or “brown bag” instructional sessions with State staff at the direction of the Application Support Manager. The agenda for these sessions will be vetted by the Application Support Manager before sessions occur.

Confidential

QA Lead / Business Analyst

Tested Environment: Web Browsers/Apple iOS/ Android

Responsibilities:

• Broad understanding of the Statewide Automated Welfare System and its dependency and cross functionality with other parties e.g. Federal Hub, Healthcare exchange web portal, social services offices.
• Consulting with technical SMEs in possible solutions and effective ways to implement changes.
• Organizing project team meetings and facilitating them.
• Assisting the Project Manager to identify project timelines and deadlines for coding, testing and go live dates.
• Documenting requirements to build High-level business requirements document (PAC) and detailed functional requirements document (FBR).
• Worked on Government Human Services Systems that support different programs - CalWORKs / Food Stamps /Medical /Minor Consent/ AAP/CAPI/ GA/ Retro Medical / Foster care / Pickle/QMB/Diversion/ABAWD/TFS/MC ICT/KinGAP/DEEMED/NSLP. Intake and Ongoing Cases for the primary programs in CalWIN using the manual end to end scripts where testing occurred over a 4 month period with multiple batch requests per month to mimic production and validate the output files.
• Presented System & Performance Test Results with Program Directors and Management for their reviews and outcome of projects.
• Guided team members on Technical Designs and Test Plans (Scripts).
• Worked with Test Engineers to implement new production packages and test functionality before application released to production.
• Completed Employment Services Programs Registration for WTW / Cal-Learn, approved and authorized Transportation and Childcare supportive services.
• Perform mass transfer of cases / Create case volumes / Schedule Appointments.
• Extensively involved using V-Model Waterfall methodology for testing web-application in Java.
• Application were created-CIN/CWINS created- Cases created- Case Assignment completed-Data Collection queue initiated-Eligibility Determined-Wrap up initiated-Authorizing the case - Client Correspondence queue - Redetermination queue initiated.
• Sub-Systems covered in the above process - Application Registration / Index Clearance / Data Collection / Wrap up / Redetermination / EDBC / authorization / Employment Services /Benefit Issuance / Benefit Recovery / Appointment Scheduling / Case Comments / Alerts and Tracking / Traffic Log / Case Assignment).
• Involved in different change request/Projects for each releases for CalHEERS, Medical, MyBCW, Educational Programs for student exemptions, Former foster youth phase I and II, ABAD and Non-ABAD food stamps, Educational Programs student exemptions.
• Created an Intake and ongoing cases for CalHEERS ICT and CalHEERS Former Foster Youth and Medical to generate EDR (Eligibility Determination) and DER (Determine Eligibility) and validate EDR and DER and analyzing data formatted in XML schema thru SoapUI and execute SQL queries by querying the DB using Toad.
• Testing involved in Validation SAR 7 (Semi-Annual Report by federal), using My Benefits CalWIN application, where all the pages and sections have been enhanced and wrote test scripts for all 700 requirements for all 4 different languages.
• Involved in testing ABAD and Non-ABAD and validate data for Quarterly on Managed Reports (MR - OLUM)
• Involved in Pre-Production, UAT and Production testing to make sure all the functionalities are working accordingly after code drop or any patch done.
• Expertise in preparing RTM (Requirement Traceability Metric), Test Plan Deliverable and Test Result Deliverable document generated thru ALM for each Project for each release.
• Involved in performance testing using Load Runner.
• Used UFT Automation tool for browser-based regression automation suites and test, scale and distribute scripts across different environments.
• Coordinated with offshore team and also involved in training offshore team about CalWIN application and ALM and testing methodologies as per new contract for HPE.
• Coordinated with developing team, Release manager, weekend activity coordinator for successful UAT and Production testing.
• Coordinating with offshore team in transition phase by training them the current functionally of the application and ALM.
• Act as an ALM Admin for the project and manage updates, special requests, and new features add-ons for CalWIN project.
• Create and lead Project Testing Plans and schedules with minor/major issues.
• Assisting UAT with case setup and providing walkthrough for the test plans.
• Act as project spokesperson on projects or programs.
• Identify and manage Project / Testing related risks and issues.
• Actively involved on large projects and meet all deadlines for deliverables.
• Actively track and manage tasks in PPM.
• Transition of System Test Scripts from IBM Ration tool - Clear quest in Excel format to ALM.
• Creating, Mapping requirements, generating and executing test scripts in ALM
• Creating and assigning new and existing defects in ALM.
• Created Test Report for end client which includes summary of test execution status, Summary of Requirement Coverage status, Summary of Defect by Priority, Detailed Test Results, and Test Artifacts which include test steps with artifacts, Defect logs extracted and generated reports from ALM for each project.
• Created RTM, Test Plan Deliverable and Test Result Deliverable (Test Result summary report) document as per new standards and generated thru ALM for each Project for each release.

Confidential, Sunnyvale, CA

Sr. QA Analyst

Tested Environment: Web Browsers and Mobile Platforms

Responsibilities:

• Analyze requirements, design and document test-cases, test procedures and expected result.
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
• Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
• Participate and contribute towards functional specifications of search navigational app.
• Extensively used QTP for functional and regression testing of the application to make sure business process work as intended.
• Working as Confidential Quality Centre-ALM Admin.
• Perform regression testing and make sure to execute functional/non-functional test cases.
• Log the defects in the Defect management tool and co-ordinate with the development in case of any query/problem while replicating issue.
• Participate in release and iteration planning and represent the QA team.
• Interact and manage expectations of multiple participants in the application development lifecycle.
• Positively contribute towards establishing and maintaining effective state of the QA. Methodologies, practices, tools, and frameworks.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
• Specialized in defect tracking tool QC.
• Mentor new team members about QA Process and QA Methodologies.
• Ensure the timely delivery of different testing milestones.
• Working closely with BA, PM and Development team to understand project delivery guidelines and expectations from QA Team.
• Team Management: Managing small teams of testers, Delegating testers to implement plans, Allocating resources, Implementing and updating company guidelines, assisting in the interviewing, assessing, selecting and recruiting procedures

Confidential, Palo Alto, CA

QA Lead

Tested Environment: Android and iOS devices

Responsibilities:

• Used Agile Strategy within the project, met scrum requirements, and adapted to readily changes to the requirements.
• Mentor Team members in testing methodologies .
• Evaluated the business requirements for Testability
• Developed Test design, Test plan, Test Case and defined Test data for test cases
• Participated in Test Case reviews
• Explored in defect/test tracking tool QC.
• Positively contribute towards establishing and maintaining effective state of the QA .methodologies, practices, tools, and frameworks.

Confidential, Charlotte, NC

QA Lead

Tested Environment: Android and iOS devices

Responsibilities:

• Performed review of functional requirements and use cases to develop test strategies for mobile applications in an Agile environment.
• QA resource in the testing of mobile field service and field bank applications in all the modules.
• Participated in daily stand up calls with business owners, developers and testers to measure project progress and status.
• Control of daily builds: verification and validation of software installation on a mobile test network.
• Building of releases, writing of release notes and instructions for Operations department .
• Wrote custom function using VBS files for creating user friendly results in log like .TXT, .CVS, XLS and .HTML.
• Prioritizing delegating , scheduling and execution of fixes, Maintenance of configuration files and settings, Moving builds from development through test network, to external beta network and finally to production systems .
• Maintaining effective interdepartmental communications in all issues relating to project status and future projects, Primary contact for the state of test and production systems.
• Team Management: Managing small teams of tester s, Delegating tester s to implement plans, Allocating resources, Implementing and updating company guidelines, assisting in the interviewing, assessing, selecting and recruiting procedures

Confidential, San Francisco, CA

QA Analyst

Tested Environment: Web Browsers and Mobile Platforms

Responsibilities:

• Conducted manual testing insuring that all modules performed as specified in the requirements.
• Analyzed Requirements identified test scenarios and executed test cases.
• Conducted meetings to track progress with developers concerning defect tracking.
• Performed every process of the testing life cycle including smoke testing, regression testing, functional testing and non-functional testing.
• Reported to the project manager regularly regarding project progress.
• Performed backend testing and made sure the product met user requirements
• Used ClearQuest to track bugs.
• Work with QA team lead in planning Mobile test environment.
• Actively participate in daily Scrums and project planning meetings.
• Develop and maintain Test Plan strategy for iPhone and Google Android mobile.
• Utilization and creation of SQL queries to gather data from SQL Server Databases.
• Provide internal quality assurance.
• Identify and report project risks and report on progress of the test process.
• Verification testing in production to make sure the changes was properly installed (walk the floor to spear-head any issues that arise from releases).
• Administration of test control and statistics collection (i.e. problem reporting, defect tracking).

Confidential, Novato, CA

QA Analyst (consultant)

Tested Environment: Web Browsers.

Responsibilities:

• Additionally, worked closely with the developers and business analysts to formulate the test cases.
• Ensured creation of test strategies and plans according to set standards.
• Designed and Documented Test Procedures and Test Cases for user acceptance, functional and integration testing.
• Developed And maintained a very healthy relationships with stakeholders, senior business leads, Project Manager and Business Analyst
• Assigned severity levels to different test cases and prioritizing them. Thereafter, performed testing in that manner using Quality center
• Analyzed business requirements from Black Box testing perspective, business process and system architecture/design.
• Used Quality Center for manual testing considering the base line of developed test plan and test cases considering both positive and negative scenarios
• Performed Manual Testing for the GUI and Functionality of the application.
• Collected and analyzed test metrics and subsequently submitting reports to track the status and progress of the testing effort.
• Tracked and logged defects in Quality Center.
• Analyzed test results from graphs and reports to track process of repairs and determine the current quality of the application.
• Wrote SQL statements to check the validity of database and to do the backend testing.