SUMMARY:

• Excellent understanding of entire SDLC including the Waterfall, Agile Methodology and V model software development approach.
• Extensively used techniques boundary value analysis and equivalence partitioning for test cases creation.
• Performed Web Service testing (XML testing) and flat file testing for batch files.
• Performed Smoke Testing, Sanity Testing, Functional Testing, Integration Testing, Performance Testing, Regression Testing, Database Testing and User Acceptance Testing.
• Experience of working on FACETS different workflows viz Claims processing, Customer Service, Case Management etc.
• Performed ETL process testing using Mainframe BCST file formats.
• Performed data validation testing by writing various complex SQL queries.
• Experience in writing and developing automation and manual Test Strategies, Test Plans, Test Scenarios and defining test cases for a given set of requirements.
• Well - versed in various system testing concepts such as positive/negative testing, data-driven test, boundary value analysis, effort estimation.
• Expertise in designing and executing test cases.
• Expertise in bug reporting, tracking and documentation using Quality Centre.
• Experience in working with open source tools Selenium (Selenium IDE, Selenium RC, and Selenium Web Driver), JUnit, Eclipse and preparation of automation test framework.
• Expertise in tools like Quality Centre and Quick Test Professional.
• Experienced in creating UAT test plans.
• Experience in creating automation scripts using QTP framework.
• Experience in developing reusable functions, reusable actions, and recovery scenarios using QTP.
• Involved in testing several reports such as drill down reports, parameterized reports, linked reports, sub reports, Matrix Reports and Chart reports using SQL Server Reporting Services.
• Knowledge of Business Intelligence tools like SQL Server 2005 Integration Services (SSIS), Reporting Services (SSRS) and Analysis Services (SSAS).
• Experience of working in Healthcare domain and credit card domain.
• Excellent analytical and debugging skills, issue finding, solving and learning skills.
• Experience in Global Delivery Model.

TECHNICAL SKILLS:

Manual Testing: Writing and Executing Test Cases, Bug reporting and tracking, Testing Strategies and types of testing, Knowledge of CMM Models and ISO Standards, Knowledge of SDLC and STLC, ETL testing.

Automated Testing: Functional, GUI and Regression Testing using Win Runner 7.0, QTP, Generating and editing Test scripts, Selenium IDE, Selenium RC Server, Selenium Web Driver, Bugzilla and Quality Centre.

RDBMS/DBMS: SQL Server, TOAD 7.3.0.0

Scripting & OS: HTML, Worked on both Windows and UNIX

PROFESSIONAL EXPERIENCE:

Confidential, GA

Senior Test Analyst

Responsibilities:

• Extensively tested the ERP application which is used to facilitate the testing of DNA.
• Created test cases based on the workflows and business rules.
• Tested the Gateway application which is the customer facing in order to order tests.

Confidential

Responsibilities:

• Extensively tested the application functionality using the SQL queries.
• Created automation script using QTP to test the application.
• Tested the SSIS packages used for import of data.
• Tested the dashboard with the help of SQL queries.
• Tested the SSRS reports using throughout the application.
• Experience of working on FACETS workflows viz Claims processing, Customer Service, Case Management etc.

Technologies: JAVA, Servlets, JSP and QTP.

Confidential

Responsibilities:

• Extensively tested TS2 options which are used to setup options for credit card processing functionalities.
• Recorded and plays back test in Fire fox using Selenium IDE.
• Created Automation test framework using Selenium.
• Used Firebug Tool to identify the Object’s id, Name, XPath, link in the application.
• Exported Test case Scripts (Java-Selenium RC) in Eclipse IDE and modified the selenium scripts and executed. Prepared automation test framework.
• Added annotations to the test. (selenium)
• Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser.
• Tested the web service requests for creation and maintenance of options.
• Tested flat files using the data formats available in order to embed the data into web service requests to test various functionalities.
• Tested business rules associated with the functionalities using web service requests.
• Tested reports available for the audit of option changes done via java front end application.
• Tested the real time update for the options viz. authorization, real time balance, credit limit update etc.
• Extensively tested the Total Dispute Resolution application in order to test the creation of disputes and resolve disputes functionalities.
• Automated the testing of Total Dispute Resolution application using the QTP data driven automation framework.
• Tested the integration of Total Dispute Resolution application with the TCI application (Customer Support facing front end application).
• Extensively tested the healthcare application to test the functionalities.
• Automated the testing of healthcare application using the QTP data driven automation framework.
• Created the web service requests using the WSDL, schema and updated the requests with specific data to test the different methods.
• Tested all the methods consumed the front end application to retrieve data from the mainframe.
• Tested the business rules and schema changes associated with the functionalities using the web service requests.
• Tested the available reports in the My Care Card Application viz. Authorization Report, Participant Balance Report, Transaction Detail Report.
• Performed the Batch File testing to test the creation of requests using different batch files.
• Performed Integration testing of various projects where mainframe was the backend.
• Tested the XMLM data packets which are involved in interaction between mainframe and other peripheral systems.

Technologies: JAVA, Servlets, JSP, Windows XP, HTML, Soap UI, Selenium IDE, Selenium RC Server, Selenium Web Driver, QTP and Mainframes (TS2)

Confidential

Software QA Engineer

Responsibilities:

• Responsible for testing Funds Transfer, ON FN (Open Now Fund Now) both GUI and XML based clients.
• Responsible for testing compass to verify the different accounts and FT Admin to verify the status of transactions.
• Automated regression testing by writing scripts (Record/Playback ) with webFT,
• Browser Testing for IE 7.0 (Service Pack 1 and 2), for Netscape Navigator, Fire Fox, Mozilla
• Worked with Worldwide Secret Data Organizations Confidential, Confidential, Confidential
• Designed Test cases based upon product specification and DGF(Data Gathering Form) and for ACH process, suspension permanency, GUI, smoke test cases, regression
• Identified application’s higher risk aspects, set priorities and determined scope and Smoke Testing for various products and enhancements.
• Involved in Business Acceptance Testing through integrated QA Environment.
• Responsible for testing Small Business Suite (Pay Employee, Pay Vendor, Send Invoice and Payment Hub.
• Browser Testing for IE 7.0 (Service Pack 1 and 2), for Netscape Navigator, Fire Fox, Mozilla
• Designed Test cases based upon product specification and DGF(Data Gathering Form) and for ACH process, suspension permanency, GUI, smoke test cases, regression
• Smoke Testing for various products and enhancements.
• Involved in Business Acceptance Testing through integrated QA Environment.
• Responsible for testing the return codes and notification of change codes that can occur during the lifetime of a transaction.
• Responsible for creating automated test scripts to test the return codes functionality.
• Responsible for testing the ACH enhancement projects.

Technologies: JAVA, Servlets, JSP, Oracle, Weblogic-8.

Confidential

Quality Analyst

Responsibilities:

• Functionality Testing of Learning Management Software.
• Preparing defect report, writing test cases, executing test cases, functional, integration, and system testing.
• JPG files developed by graphic designers with translated text in client’s desired languages.
• Flash files developed in client’s desired languages.
• Verification of the designed files for their correct audio clips.
• Formatting of MS Word documents.
• Verification of bugs that are fixed by developers.
• Testing the functionality of online courses developed within the organization.
• Content testing of various files developed under various categories.
• Verification of client’s feedbacks given as suggestions for the course.
• Content testing of ITT online courses in light of various global standards formed.
• Verification of fixes and retesting of the courses in order to find any new committed bug.
• Live server testing of the courses that result in error free course.
• Submitting the bugs in the bug database and then closing them as the developers fix them.