PROFESSIONAL SUMMARY:

• Around 8 years of experience in performing a variety of Kronos Consulting, Systems and Business Having 4+ years of experience in Kronos Administrator, Kronos Consultant with specialization in Kronos WFC, Oracle E - Business Suite applications HRMS and various Payroll systems.
• Complete implementation of Kronos Workforce V5.2 and Kronos HR V5.0 suite. Environment had 30 stores and 1500 employees for payroll.
• Developed process, procedures and training materials for the Kronos Cloud Hosted Operations team, this information was shared out to other Organizations and was housed at a central repository to be used for reference.
• Responsible for the successful implementation of the various components of Time and Labor Management Account Implementation projects through the effective execution of ADP implementation methodology.
• Accountable for gathering new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles, Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.
• Strong experience in maintenance of various DMC systems including Lawson, Workforce Integration Manager in order to develop interfaces and translation tables.
• Expertise with Time Card Management, Employee Accrual Maintenance, Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
• Experience to work with JDA to Implementation errata log files with Kronos modules.
• Well versed with modules from Kronos 7.0 Scheduling, Labor costing, Schedule changes and postings, accrual balance updates, vacation approvals, and timecard status changes can now be instantly delivered to the employee's device of choice be it smart phone, desktop, or Kronos Intouch time clock.
• Advanced understanding and experience with Kronos 6.0-8.0 WFC products and Implementation & configuration to include Workforce Timekeeper, Workforce Connect 6.0, Advance Scheduler, Leave &Attendance, Accruals, Analytics and Device Manager (4500Terminals) and Experience in up gradation from 6.2 to 6.3, 6.3 to 7.0 and 7.0 to 8.0 in Kronos module.
• Adept at preparing deliverables such as business process models, workflow diagrams, status reports, functional requirement Documents (FRD) and business requirement documents (BRD).
• Worked in all the phases of Project life cycle and Experienced in Project management. Prepared project charter, project plan and work break-down structure (WBS) Expertise in gathering the requirements from the customer for their pay policies and configured PTO, Pay Cycle, Vacation.
• Experience in managing Complex leave and benefit accruals using Kronos Workforce Tele Staff using configurations provided by unit bargain agreement and rules in Partnering with finance, HR, payroll, operations and other functions for business requirements, system design implementation. Ability to effectively coordinate with different teams, and analyze project information
• Consulting for various clients to include go-live support, Meaningful Use attestation readiness and physician support. Integration of Kronos T&A with Payroll system and HR using Kronos API and Interfaces. Possess excellent troubleshooting skills, customer focus, sound judgment and negotiating skills.
• Familiar with DBMS and able to handle SQL to manage and retrieve data from the database. Experience in Workforce Integration Manager (WIM) Interface configuration for updating Kronos and extracting data.
• Excellent knowledge of Kronos Time keeping, Kronos Scheduling and Kronos people record / profile modules.
• Coordination across the Integration systems on all the testing phases and also tracking & managing testing artifacts within Quality Center tool. Coordination of the User Acceptance testing for PeopleSoft 9.1 and supporting users on test execution within HP.
• Strong experience with working with SQL queries and database relationships. Experience with Kronos, time & attendance application. Strong customer, technical and troubleshooting/support skills.
• Ensure Kronos WFC and Sage FAS Premier Depreciation applications, logical access, and environments comply with SOX and respond to internal and external Audit requests.
• Multi- disciplined application support professional with expertise across industries and applications. Successful software configuration, implementation, installation and support for small to very large organizations

KEY KNOWLEDGE, SKILLS & EXPERTISE:

Kronos: KRONOS v6 to v8 WFC, WIM, TeleTime, Time Clocks, Mobile App, Tablet App with Voiceover Accessibility Kronos iSeries, Workforce Central, Workforce Ready: Versions 5.2, 6.0, 6.1, 6.2, 6.3, 7.0, 8.0 Kronos Cloud Services, Kronos Connect / Integration Manager, ADP eTime, JDA, AS400, ISeries Kronos (Work force Central 6.7 and 8.0).

Tools: Knowledge: HP Mercury LoadRunner6.x/8.x/10.x, HP Mercury Quick, JDA, Test Pro (QTP 8.x/9.x/10.x), Rational Quality Management (RQM 2.x), Rational Robot 2001, Rational ReqPro, Win Runner 6.x/7.x, Rational Clear Case, Clear Quest and Bugzilla.

Languages: Java, JAVA Script, VB Script SQL*Plus and PL/SQL, TSL, 4Test Script

Database: Oracle 10g/9i, MSSQL Server 2005/2000, UDB DB2,MySQL, MS Access 2007/2000

Operating Systems: UNIX, Windows XP/ VISTA/7/ NT/ 2000/ 2003, REDHAT, Labour Levels, Labour Accounts, Pay Codes, Work Rules, Holiday & Overtime, Access Profiles, Display profiles, Accruals

WORK EXPERIENCE:

QA Kronos

Confidential, Cambridge, MA

Responsibilities:

• WIM (Workforce Integration Manager) Interfaces, Accrual Rules and Policies, Advanced Scheduler, Forecasting and Analytics modules.
• Evaluated and documented existing system processes and requirements. Implement Kronos best practices to ensure efficient time-keeping for managers, employees, and payroll staff.
• Gathered requirements from concerned stake holders; analyzed the As-scenario and developed To-Be state of the application.
• Responsible for weekly workforce production and personnel costs versus expenses objectives.
• Worked closely with the production manager to help update seasonal workforce needs prior to the summer and winter spike in business.
• Assisted budgeting department on several projects that projected long-term workforce costs versus potential revenue from new business divisions.
• Responsible for teaching and assisting the maintenance supervisors to keep mechanic's time and attendance records accurate using the Workbrain system.
• Maintains payroll-related accounts and responsible for the reconciliation and accuracy of one or more accounts within a complex accounting system.
• Prepares various accounting papers, schedules, exhibits, and summaries.
• Researches and advises payroll staff concerning the accounting treatment of complex transactions.
• Maintain, test, and install all Rule changes and reports in Inforn Workbrain.
• Responsible for generating quarterly workforce projections based on the upcoming production needs.
• Created monthly report for management team that compared workforce costs to actual revenue production.
• Involved in several workforce allocation research projects designed at assisting in budgeting for planned corporate growth.
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• The process of upgrading interfaces & links from previous versions. Analyzed, designed, developed, tested and deployed System configuration, Labor Level Sets, Rounding and Punch interpretation rules, Schedule shifts and patterns, Pay code distribution tables, Work rules and Pay rules, Combination and Hidden Pay Codes.
• Worked with the business customers to modify EBS forms using the Oracle forms personalization functionality. These form enhancements have reduced errors when entering orders in Oracle order entry.
• Develop & maintain custom JIRA workflows based upon business requirements.
• Deploy different versions of interfaces through the Workforce Integration Manager (WIM) Tool. Create and maintain application configuration relating to Kronos Timekeeper and Workforce Scheduler pay rules, work rules, pay codes, holiday table, accrual rules, profiles, Labour Level entries and sets, Hyperfind queries, Function Access Profiles, Genies, scheduler Org Map.
• Setup new team members in Workbrain.
• Workforce Analytics: Using Analytics, integrating points between Analytics & WFC, setup new reports, functional knowledge on setup of analytics reports and changes to analytics.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, WDM, WIM, Scheduler, and Analytics.
• Updated weekly forecast as needed based on analysis of real time workload.
• Entered adherence and schedule exceptions into workforce management software.
• Generated and created operational performance reports.
• Produced and prepared schedules for shift bids.
• Coordinated with all sites on all operational issues impacting service level.
• Manages support for Analytics, Attendance, Advance Scheduling, Time Clocks, day to day operations and pay issues.
• Provided production support services for Oracle EBS applications.
• Develop user procedures, guidelines and documentation to provide better understanding of Workbrain.
• Implemented Kronos applications on various mobile platforms; worked with Work Force Device Manager (WDM). Successfully deployed Workforce Central 6.0 (WFC) from an installed base of multiple employees in WFC 6.3 to multiple employees in WFC 6.3 which covered the entire university.
• Integrated GIT into Jenkins to automate the code checkout process.
• Works with HR, managers and general managers to process and enter weekly schedules using Kronos and Workbrain
• Created a new form for adding and maintaining reconditioned hearing aids. This form was challenging because it required converting mainframe data into Oracle EBS compatible items and models.
• Evaluated security and access settings in various levels; re-organized access settings on need basis. Accountable for gathering new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles (FAP), Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.
• Identified and corrected data set inconsistencies between HR and Timekeeping using Kronos.
• Managed a complete overlay of HR employee data after the client had abandoned HR maintenance for well over a year; all in a production environment with ongoing payrolls.
• Maintain and Support Kronos Work Force Central Suite of scheduling, timekeeping, payroll and HR system.
• Provided dev support for Kronos included WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, work rule, scheduler, accruals, reports, wage profiles.
• Developed workflows and provided Kronos Training for HR/Payroll Staff and Management Teams to improve their use of the Kronos systems.
• Participated in technical discussions and business presentations on weekly basis.
• Provide recommendations to address and resolve business issues while maintaining data integrity within the application.
• Provided support for ongoing Kronos Workforce timekeeping, ADP payroll, and Kronos HR systems.
• Experience in providing support of Kronos issues dealing with medical leave, payroll & human resources.
• Formulated and implemented data migration and archival strategies. Prepared functional specifications and supported data migration and interfaces. Provided support to data retention and test data requirements.
• Created new Access Profiles, Employee Groups, Hyperfind Queries, and new Kronos Genies to enable secure and efficient staff management.

QA Kronos

Confidential, Charlotte, NC

Responsibilities:

• Build and supported Kronos components including Workforce Central Modules, Timekeeper, Advance Scheduler, WDM, WIM, Record Manager (SDM), Interface Designer, Process Designer, Record Manager, Process Manager and Advance Accruals.
• Team Lead for off shore support team. Kronos Application Administrator providing initial setup and ongoing maintenance as needed.
• Provided support for various AS400/ISeries RPG/COBOL based applications. Provided support for various server based financial application.
• Consolidation of a network of nine iSeries servers to six iSeries servers.
• Installation of MIMIX, High Availability Software. Implementing of a Total Backup Strategy using IBM's BRMS Software. Implementation and Support of Disaster Recovery Planning and Exercise.
• Configuration and Implementation of multiple LPAR's for iSeries 825 and system i5 520 and 570 iSeries servers.
• Lead the implementation of Kronos Workforce Timekeeper, Activities, Analytics, Attendance, and Leave modules to over 40,000 employees in 21 different countries including US, Canada, UK, Norway, Denmark, Dubai, China, and Singapore.
• Researched issue related to time and attendance or payroll using HRMS system such as PeopleSoft and Workbrain.
• Experience working with PeopleSoft, Retek, Infor Workbrain, all internal and external websites, and Oracle.
• Maintained, test, and installed all upgrades including Infor Workbrain / WFM, WebSphere, Cognos, and Linux.
• Partnered with the client as the WorkBrain functional expert and lead clients through WorkBrain implementation activities.
• Answering complex concerns, educating colleagues regarding issues relating payroll and/or human resource related services related to PTO, LOA, Rehire status, Workbrain Off Cycle processing, time keeping errors and corrections updating Workbrain codes as needed.
• Managed isupplier B2B integration for invoices and field tickets and support integration of Oracle EBS and PIDX B2B files.
• Provided/coordinated resolution of issues while recommending procedures and controls for problem prevention, escalation, etc. Configured over 1000 policy changes to existing configuration.
• Implemented new facilities onto the Kronos application platform by utilizing standard PDD design documentation and workbook formats.
• Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Altered and updated guidelines and documentation in WorkbrainePak system.
• Responsible for configuring EBS modules like Purchasing, iSupplier, iProcurement.
• Extensively worked Data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems. Involved in support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection.
• Install, configure and administer JIRA and Confluence and other development tools.
• Managed build results in Jenkins and deployed using workflows.
• Performed technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 5.2.
• Review attendance violations from Workbrain and distribute communication forms
• Developed and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM). Performed WFM solution concepts such as Benefits, Time & Attendance, Entitlements Time & Attendance, Entitlements, accruals and employee scheduling.
• Performed technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 5.2.
• Made configuration changes based on the business requirements for WFC, WAT and other Kronos modules.
• Developed Best Practices for the Kronos System and document procedures to adhere to Keep Integration Manager look up tables up to date after new rules have been added to the Kronos system.
• Leveraged Six Sigma Process efficiency/improvement knowledge to participate in Executive discussions regarding HR policy, Kronos capability, and employee risk.

Kronos Business Analyst

Confidential, Chicago, IL

Responsibilities:

• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Deploy different versions of interfaces through the Workforce Integration Manager (WIM) Tool.
• Performed analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Provided assistance to Kronos application and patch upgrades.
• Responsible for system upgrades from Oracle EBS 12.2.3 to 12.2.6 for Supply Chain modules.
• Responsible for supporting day to day production Kronos environment, including but not limited to documenting all Kronos reported production issues, trouble-shooting Kronos configuration making required adjustments, testing code changes and making best practice recommendations.
• Involved in the development of oracle Queries in Oracle HRMS module for Hyperion Reporting.
• Collaborated with internal teams as an Analyst for HR payroll policy, HRIS system configuration, and Kronos 6.5 set- up.
• Solid understanding of Business Process definition, Risk Analysis, Detailing, SDLC methodologies proficient knowledge of SQL.
• Responsible for all functional and technical support of Kronos software including current live products (Kronos Workforce Timekeeper and HR/Payroll).
• Responsible for providing day-to-day operational support to EBS users, as well as, to identify new opportunities to optimize business processes.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.
• Accountable for gathering new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles, Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.
• Configuration and maintenance of Data Collection Manager (DCM) for communication with over 250 Kronos wireless clocks.
• Worked through the entire System Development Life Cycle (SDLC) starting from the proposal to the implementation of the system.
• Created AGILE user stories, and acceptance criteria based on the customer's needs, and prioritize the product backlog based on the roadmap established by the product manager.
• Created Pay Rules, Pay Codes, work rules, scheduler and Accruals to reflect company policies and had evaluated QA / data conversion MS-SQL for logic problems. Automated key testing scripts.
• Worked on the Maintenance and implementations of Time Clocks along with new and existing Kronos systems and software including Teletime.
• Have worked on setup configuration in Kronos and Oracle HRMS for new companies acquired.

Kronos Analyst/Business Analyst

Confidential, Bridgewater, NJ

Responsibilities:

• Complete implementation of Kronos Workforce V5.2 and Kronos HR V5.0 suite. Environment had 30 stores and 1500 employees using pre-populated timecards for exempt employees and centrally-managed clocks for hourly employees interfacing to ADP PCPW for payroll.
• Implemented new time keeping system. Built Security access, Schedules, Pay codes, accruals, set up interfaces going to the payroll system.
• Created views that managers, employees and outside payroll.
• Prepared procedures for the payroll department. Tested and documented for all payroll groups and ensured that it meet the compliance needs of both federal laws and the union contract.
• Programmed necessary building blocks including exceptions events, punch events, pay code based events, patterns, actions, perfect attendance, and attendance profiles.
• Created the necessary interfaces via WIM to import historical data in addition to the daily employee interface between Kronos & Oracle v11 DB.
• Solely supported over 300 devices, Kronos 4500 clocks; including troubleshooting all clock issues, application of firmware, programming of the building blocks for each device, introduced Smart View's and punch restrictions.
• Evaluate requirements, write specifications for develop, test and deploy interfaces through WIM using extensive and complex calculations and database queries and commands. Configured & supervised pay rules in SAP to map Kronos WTK setup.
• Proficient in defining, communicating and fulfilling the project's goal and breaking complex issues into manageable parts.
• Completed all deliverables and project tasks in a timely manner with a high degree of quality by successful multi-tasking and by prioritizing tasks appropriately.
• Managed a complete overlay of HR employee data after the client had abandoned HR maintenance for well over a year, all in a production environment with ongoing payrolls.
• Provided support for ongoing Kronos Workforce timekeeping, ADP payroll, and Kronos HR systems.
• Fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes.
• Ensure Kronos WFC and Sage FAS Premier Depreciation applications, logical access, and environments comply with SOX and respond to internal and external Audit requests
• Working with HR to provide timekeepers with necessary employee information.
• Configured complex Pay and Work rules to meet Union Needs with help of various Kronos modules was also involved in a consultative role, recommend HR and Payroll best practices, along with Kronos best practices, and foster positive ongoing relationships with clients.
• Worked on data integration between Kronos, SAP, ADP and Oracle HCM Application.
• Identify and responds to requests for Kronos training needs. Develops and provides both group and individual Kronos training to end users.

Kronos Business Analyst

Confidential, Richmond, VA

Responsibilities:

• Experience using Kronos, MS Access, SQL, and Crystal Reports for reporting and data analysis
• Interacting with the Payroll coordinators to gather the requirements and implement them in the Kronos
• Monitoring servers during their Payroll days to ensure the smooth payroll run.
• Created Technical designs (High level/Low level) for the interfaces between Mainframe, PeopleSoft, Java and Kronos Labor scheduling systems.
• Regularly consult/lead/contribute to the standard costing, inventory and P&L forecasting activities performed by the Cost Accounting team.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Project planning and assigning resources for various stages like development / testing.
• Responsible for deliverables to customers in all states from requirement to post production support.
• Created and scheduled Sessions based on demand, run on time and run only once using Informatica Server Manager.
• Designs and develops the logical and physical data models to support the Data Marts and the Data Warehouse.
• Understand the complexities in design and to simplify the design wherever applicable.
• Kronos configuration and setup, WFC (Workforce Central)/WFAN (Workforce Analytics)
• Workforce analytics - creating reports in Microstrategy desktop, building, executing, validating.
• Kronos timekeeping and attendance - auditing store schedules after auto-scheduling shifts
• Build the initial information collection and forecasting models for the project
• To analyze the newly released versions and compare to the existing environment and present the stats to the customer to use the benefits of new releases.
• Analyzed the differences between Kronos 6.3 and 7 based on environment and explained to Customer. Created test cases for customers.
• Managed the information collection and forecasting process for the test reporting phase
• Reconcile between hours out of Kronos to hours out of Oracle assuring hours balance.
• Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle).
• Effectively designed, configured, tested, debugged, documented and maintained complex Kronos applications to satisfy requirements for version 6.0 to 6.3.

Business Analyst

Confidential

Responsibilities:

• Implemented the full project lifecycle SDLC phases including requirements gatherings, development and quality assurance.
• Interacted with business heads to finalize the business requirements for the application.
• Responsible for writing Business Requirements Document (BRD), Use Case Specifications, Functional Specifications Document (FRD)
• Identified, researched, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Drives sales by strategic placement of goods through JDA Allocation Systems and forecasts warehouse quantities based on sales history and demand.
• Analyze results using statistical data from SAP, Retail Enterprise, and JDA to provide ongoing reports.
• Troubleshooting installation and Configuration issues and provide customer support during UAT.
• Interacting with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Created test plans, test scenarios, test cases for unit and system. Assisted QA team in testing phase by creating Test Plans and Test Cases documents.
• Worked on documentation for end user training and conducted end user training. Defined acceptance criteria for the completion of the solution.
• Created business requirement documents and integrated the requirements and underlying platform functionality.
• Gathered the Clients AS-IS time keeping (Kronos) and payroll (Benefits) functionality, analyzed to map with Best Practice and designed TO-BE document.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Worked in close proximity with Business users, project stakeholders, Subject Matter Experts (SMEs) and staff to understand high level business requirements and minute level specifications for new applications, and to modify existing applications.
• Assist with user testing of systems (User Acceptance Testing), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Wrote SQL queries and validated data.

Business Analyst

Confidential

Responsibilities:

• Applied Kronos service packs from 4.0 - 6.2.7, evaluating and making all necessary modifications to custom written Kronos programs and files to ensure compatibility with new releases/service packs to bring Kronos up to date with current release.
• Have fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes.
• Responsible for generate multiple row of shift differentials on Kronos Database to manage healthcare system of HHS U.S.
• Worked on Upgradation, Configuration and implementation of Kronos Workforce Payroll 6.3, Benefits, Human Resources, and Workforce Central for Client.
• As a Kronos Analyst, I worked on implementing all building blocks of the Workforce Time and Attendance module as well configures the web server and app servers for the Kronos environment.
• Enter all outbound orders into the JDA system, send pick tickets to warehouse and finalize order once picked up by carrier. Upgrade Custom reports and WIM interfaces to Kronos 7.0.
• Implementation of advanced scheduler for employees of particular sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
• Responsible for all functional and technical support of Kronos ERP software including current live products Kronos Workforce Time keeper and HR/Payroll 7.0.
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper. Developed and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM).
• Worked through the entire System Development Life Cycle (SDLC) starting from the proposal to the implementation of the system.
• Have worked on setup configuration in Kronos and Oracle HRMS for new companies acquired.
• Provided ongoing configurations and modification of Workforce Timekeeper, Attendance, Accruals, Scheduler, Hyper find Query and other Kronos modules.
• Performed System/Software upgrades for testing and future implementation as needed (Kronos).
• Knowledge on SQL/PL-SQL programming in Oracle 10g and Written SQL queries.