SUMMARY:

• More than 12 years of comprehensive experience in the design and implementation of large network solutions with a focus on Cisco based networks.
• Extensive experience with LAN/WAN/Security components of large Cisco - centric networks.
• Installation and Maintenance of Datacenter equipments
• Experienced in Network Architecture, Engineering and Migration Services.
• In-depth experience in configuring/ implementing Cisco routers (3800, 7600 Series), Cisco Switches (2900,6500,4500 Series),
• Experience in controller based Wireless Network and Autonomous accesspoints.
• Experienced in Nexus 2k,5k,7k,9k
• Proficient in various routing protocols including - EIGRP,OSPF, BGP
• Proficient in LAN switching technologies including - VLAN, VTP, STP, Etherchannel
• Experienced in High Availability concepts HSRP, VRRP and VSS technology .
• Flexible and versatile to adapt to any new environment and work on any project.
• Configuration of SNMP tools.
• Experienced with Load balancing techniques using f5.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Network Test Engineer, Chatsworth, CA

Responsibilities:

• Setup and Validate routing and switching network products
• Review technical specs for existing and new products
• Write Test Plan to validate the new and existing features for the product under test
• Execute the test cases and document the results
• Create bugs based on test results
• Follow with the Development Engineer for proper bug resolutions
• Provide feedback to hardware and software engineers
• Expertise in using test equipment
• Investigate and reproduce customer issues

Skills: OSPF, BGP, GMPLS-TE, LMP, RSVP, STP, LACP, AAA/TACACS, DHCP, SNMP, FTP, TFTP, SCP, NTP, OTN, DWDM

Confidential

Network Design Engineer, Thousand Oaks, CA

Responsibilities:

• Provide Network Management and Support for Confidential & Confidential ’s client ( Confidential Inc)
• Install and Manage Cisco Nexus 2k,5k and 7k.
• Install and Manage Cisco 6500,4500 Series and 3750 series switches
• Install and Manage Cisco 3800,3900 and 7600 series Routers.
• Install and Manage Juniper/netscreen screen OS Firewalls (ISG2000,SSG550)
• Install and Manage Cisco Stand alone Wireless LAN controllers (WLC) and Cisco Catalyst 6500 Series Wireless Services Module (WiSM)
• Installation of Autonomous and controller based access points
• Install and Manage f5 BIG IP load balancers
• Install and Manage Infoblox DNS appliances
• 24/7 On- Call support for the client
• Responsible to complete the Client request as per SLA
• Responsible to handle the incident tickets
• Updating diagrams in Netviz
• Importing network diagrams from Netbrain
• Involved in the core refresh project
• Installation of Riverbed Interceptors and Steelheads
• IP traffic Management using Netscout,VitalNet
• Deploying and Managing switches as VSS and HSRP
• Defining and implementing network security and network management policies. Interaction with end users to provide technical support.

Skills: OSPF, BGP, STP, LACP, HSRP, VSS, QOS, DHCP, DNS, MPLS, IPSEC, SSL, 802.11 statndards.

Confidential

Network Support Engineer, Burlington, VT

Responsibilities:

• Responsible for the Migration of IPSEC VPN Tunnels from Nortel to Cisco ASA 5520
• Responsible for the support of IPSEC VPN tunnels
• Familiar with Various VPN routers like (Netgear, Sonic Wall, Juniper Netscreen)
• Responsible for analyzing TCP/IP traffic using Wireshark
• Responsible for Pre-staging Cisco PIX 505 and shipping it to client
• Evaluate potential network enhancements
• Responsible to create and handle trouble tickets.
• Responsible for configuring Cisco 6500 and 3750 switches
• Responsible for configuring load Balancing between Servers using F5 Big IP
• Responsible for Documenting the diagram using Microsoft Visio
• Responsible for Building a bare metal box
• Responsible for SNMP configurations using Nagios
• Responsible for the communication with the client to create the end to end VPN Tunnel by deciding the IP allocation for routing

Skills: OSPF, BGP, STP, IPSEC, Wireshark, SNMP

Confidential

Network QA, San Jose, CA

Responsibilities:

• Responsible for Planning, developing and Implementing test plans for Packet Tracer (Packet Tracer is a flexible piece of software which is helpful for CCNA studies.
• This software would help students to construct their own model or virtual networks)
• Responsible for analyzing new product requirements, writing test plans,
• Executing and automating test cases and documenting results.
• Responsible for testing routing protocols such as RIP, EIGRP, OSPF
• Responsible for testing STP, DHCP, DNS, NAT, ACLs, IPV4
• Responsible for Analyzing TCP/IP Traffic using inbuilt Packet sniffer
• Responsible for testing the User Interface
• Experienced in Squish which is an Automation test tool.
• Strong scripting skill in Python.
• Proficient in Integrating Eclipse(Python scripting software) with Squish
• Experience in creating help files for the Packet Tracer software which involves
• Creating captions for the tutorials created with swf files.
• Responsible for tracking bugs from bugzilla and coordinating with the
• Development team on the same.
• Experienced in VM Ware applications for test automation
• Testing in different Platforms(Windows 2000/XP/Vista, Linux)

Skills: Python, EIGRP,OSPF, BGP, STP, IPSEC, Wireshark, SNMP, DHCP, DNS

Confidential

Team Lead

Responsibilities:

• Manage a Team size of 12 support engineers
• Adhering to Client laid Metric’s and Processes. (SLA)
• Defining and Leading the Bridge Goals as per Client Targets.
• Service Level Adherence
• Create and document all actions, practices, procedures and processes.
• Collecting reports from Beta testers and reporting it to the client
• Client as well as Internal Reporting (Scheduled and Un-Scheduled)
• Analyze existing network and system procedures for efficiency and effectiveness
• Responsible for following the trouble tickets raised by the team members.
• Need Analysis
• Handling issues escalated by front level technician
• Handling new hire
• Keep a constant correspondence with the clients on the technologies and performance.
• Attending Knowledge Sharing Session with the Client

Escalation Lead

Confidential

Responsibilities:

• Responsible for handling calls for Confidential products
• Responsible for handling calls on Virus protection software like Norton, Symantec, McAfee
• Responsible for handling trouble tickets raised by Level 1 technicians
• Responsible for Level 2 Trouble shooting of Wired and wireless devices (802.11a, 802.11b, 802.11g, 802.11n)
• Collecting reports from Beta testers and reporting it to the client as well as Internal Reporting (Scheduled and Un-Scheduled)
• Responsible for Configuring and Troubleshooting Wired and wireless Print
• Servers
• Responsible for supporting IPSEC VPN Tunnels
• Take escalations for the team and maintaining escalation reports. for new employees on technology and products.
• Setting up and maintenance of technology and products practice lab.
• Provide team with the vision of project objectives, motivate and inspire team members.
• Creative, risk taker, and constant performer. the team on the technical updates to provide the best support and ensure productivity.
• Involved in target driven work and team activity.
• Coming out with innovative ideas for the process improvement.
• Coordinating with the team members in their value added work.
• Maintain reports of the calls handled and callbacks.

Application Engineer

Confidential

Responsibilities:

• Responsible for creating a trouble ticket
• Responsible for handling calls for Confidential products
• Providing Wired and Wireless network solutions for customers
• Configuring wired routers, Wireless Access points
• Installation of Wired adapters (Ether fast adapters, Gigabit adapters),wireless adapters.
• Providing solutions for complex networks
• Configuration of Print servers, Wireless cameras

Skills: STP, IPSEC, Wireshark, SNMP, 802.11 standards, DHCP, DNS

Confidential

Junior Eng.

Responsibilities:

• Configuring the Router to send SNMP notifications
• Carrying out the first level trouble shooting
• Preparing the Escalation Metrics for the escalation of downtime of the backbone links
• Escalating the issues through an Intranet tool known as Info desk( Call tracking system)
• Tracking the bugs in Info desk, reporting it to the Testing team and following it up with the same team
• Preparing and mailing the Change Management schedules to corporate customers
• Tracking Bugs in NMS, reporting it to the testing team and following it with the same team.
• Configuring every link in the beacon with appropriate threshold levels.