SUMMARY:

• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, WDM, WIM, Scheduler, and Analytics.
• Provided many creative systematic solutions to client HCM payroll constraints or labor costing challenges and industry experience including manufacturing and retail.
• My responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.1 and 8.0 environments.
• Help HR and HCM Payroll departments transition outdated time and attendance systems to Kronos electronic system.
• Experience in the development of Business Process model, end user training, and documentation in the HR modules.
• Advanced understanding and experience with Kronos v6.0 - v8.0 WFC products. Also, experience in Implementing & configuring of Workforce Timekeeper, Accruals, Advance Scheduler, Leave & Attendance, Analytics and Device Collection Manager (4500 and 9000 (Intouch) Terminals), Workforce Connect 6.0 and WIM (Workforce Integration Manager).
• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating HRMS (PeopleSoft), and Clocks like Kronos 4500.
• Production support of Enterprise Kronos included analysis work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Create test cases and test scenarios for new acquisition, perform regression testing and follow BSC procedures to implement Kronos for new sites.
• Gathered user requirements from clients and facilitate information to our QA team to ensure that test plans are composed and executed properly.
• Created the test plan and wrote the test scripts for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export and Schedule Export etc.
• Experience in Workforce Integration Manager (WIM) Interface configuration for updating Kronos and extracting data and apart from that Experience on various Kronos modules like workforce timekeeper, accruals, absence manager activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
• Extensive experience in Accruals, HR, Payroll, Pay code, Payrolls and Pay Roles, Enrollment, Benefits. Developing error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.
• Monitor Help Desk/Tech Support Activities assign call tickets as required. Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
• Experience on various Kronos modules like Workforce Timekeeper (WTK), Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Worked on various elements of Kronos Workforce Timekeeper such as Pay Rules, Work Rules Configuration, Hyper Find Queries, Configuration and Performance.
• Responsible for developing Kronos Pay rules, Work rules, pay code Profiles, Pay code, Wage Profiles, FAP's, Display profiles, Assignment Rules, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 devices utilizing WDM and DCM.
• Worked on creating and managing Pay rules, pay code distributions, work rules, breaks and all related block components for Pay policies.
• Experience in working with Workforce central components like Scheduling, Time and attendance, Time and Labour and Absence management, Performance Management.
• Determine payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.
• Analyze results using statistical data from SAP, Retail Enterprise, and JDA to provide ongoing reports. Provide advanced functional support and system analysis for installed Kronos applications.
• Performed upgrade to KRONOS WFC solution and added our consumer division also upgrade to KRONOS WFC V8.0 to include attendance and leave modules.
• Obtain and maintain all Federal CDL required documents and Drug & Alcohol programs. Oversee all Office supply ordering and cleaning.
• Helped troubleshoot issues and pending upgrade to the KRONOS workforce manager application. Worked through the entire System Development Life Cycle (SDLC) starting from the proposal to the implementation of the system.
• Configure, maintain and troubleshoot Labor scheduling and pay rules functionality in timekeeper. Developing Interface from Kronos Workforce Timekeeper to HMS payroll for Attendance reporting.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices. Maintain the flow of data between WDM and Workforce Central.

PROFESSIONAL EXPERIENCE:

Sr. Kronos Analyst

Confidential - Milwaukee, WI

Responsibilities:

• As a Kronos Consultant, I worked on implementing all building blocks of the Workforce Time & Attendance module as well configure the web server and app servers for the Kronos environment.
• Lead Kronos upgradation project, Kronos 7.0 to Kronos 8.0 cloud solution created business case/project plan, created documentation for existing processes/reports/interfaces.
• Responsible for Implementation, Upgradation, Configuration and Customization of WFC, WIM (Workforce Integration Manager) and the whole Kronos Module.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Responsible for all functional and technical support of Kronos software including current live products (Kronos Workforce Timekeeper and HR/Payroll).
• Performed parallel and end to end testing to validate configuration processes for HR, payroll, and benefits transactions.
• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
• Involved with QA team on regular basis Developed and owned overall Test Plan. Reviewed test plans and test documents (Test Scenarios / Test Strategy / Test Cases) to ensure all requirements are covered in test scenarios.
• Managed changes to the schedule to ensure all employees are registered and ready to use a time clock. Implemented Global Time of Request GTOR for InTouch / 4500-time clocks. Implementation of JDA/Vortex Mobile Notification.
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Involved in the production support activities for Kronos application in Time & attendance, Absence management and Accruals modules.
• Provided Subject Matter Expertise and Kronos Work Force Central (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance.
• Developed error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.
• Drives sales by strategic placement of goods through JDA Allocation Systems and forecasts warehouse quantities based on sales history and demand. Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.

  Configured moderate to complex Kronos Pay rules, Work rules, Access profiles, Self Service, Widgets, Delegation, Hyper- finds, and basic Accruals in current Kronos application.

• Gathered user requirements from clients and facilitate information to our QA team to ensure that test plans are composed and executed properly. Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data.
• Conducted "train the trainer" workshops for division payroll staff one Kronos Time & Attendance System. Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
• Customizing pay rules and created new tailored work rules to fit each transfer scenario in production Support & Maintenance.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and pay files created for process to reduce/eliminate errors in employee paycheck.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Performed software upgrades to Kronos multiple time clocks and maintained Kronos pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR. Ensures HR files and records are in accordance with all State and Federal laws and regulations.
• Maintained time & attendance system, including pay codes, pay rule, work rules, and accruals. Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating, and Clocks like Kronos 4500.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.

Kronos Analyst

Confidential - Indianapolis, IN

Responsibilities:

• Well versed with modules from Kronos 7.0 Scheduling, Labor costing, Schedule changes and postings, accrual balance updates, vacation approvals, and timecard status changes can now be instantly delivered to the employee's device of choice be it smart phone, desktop, or Kronos Intouch time clock.
• Responsible for the successful implementation of the various components of Time and Labor Management Account Implementation projects through the effective execution of ADP implementation methodology using excellent functional, technical and project management knowledge and skills.
• Expertise knowledge of the product with various configurations and Pay Rules, System Settings and tuning, Pay Rules and work rules configuration, Hyper Find Queries, configuration and performance tuning, Creating and troubleshooting Genies, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules and Workforce Schedule Editor in Workforce Timekeeper.
• Maintained Kronos Pay Codes, Work Rules, Wage Profiles, Labor Levels, Schedules and Shifts as required by HR/PR. Expertise in defining and documenting Business process flows and "As-Is" & "To-Be" processes.
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Extensive technical experience in workforce management and partnering with other departments (HR, HRIS, etc.) specializing in Kronos application implementation, business analysis, trouble-shooting, upgrades, and production support of large-scale software and hardware distributed systems.
• Involved in implementation of E-profile and e-payroll for employee self-services. Good exposure to SQL performance tuning, Data Analysis and modeling, Data mapping and conversion.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs using IBM's Rational Rose.
• Gathered user requirements from clients and facilitate information to our QA team to ensure that test plans are composed and executed properly.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, WIM, Scheduler, and Analytics.
• Experience in data collection from multiple sources, interpretation, presentation, and management of reporting and decision making.
• Experience in working with off-shore teams and ability to work in a deadline-oriented environment and ability to do multi-tasking with little inputs.
• Expertise in creating Business Requirements Documentation (BRD), and Functional Requirements Documentation (FRD).

Kronos Business Analyst

Confidential - Richmond, VA

Responsibilities:

• Responsible for full cycle implementation of Kronos v 7.2 and created and modified configuration setup including but not limited to access profile, pay rules, scheduler and advanced scheduler
• Implemented KRONOS WFC solution, from configuration to parallel test for our industrial division. Performed upgrade to KRONOS WFC solution and added our consumer division also upgrade to KRONOS WFC V7.2 to include attendance and leave modules.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, labour levels, schedules and shifts as required by HR/PR.
• Created and modified configuration setup including but not limited to Access Profile, Payrolls, Scheduler and Advanced Scheduler.
• Maintained Kronos issues log pre-implementation and parallel testing of Kronos Timekeeping, Payroll and Basic Scheduler. Completed general work-related e-mail correspondence within payroll and other department's team members, supervisors, managers, and store/district management.
• Created and modified configuration setup including but not limited to Access Profile, Pay rules, Scheduler and Advanced Scheduler. Performed WFM solution concepts such as Benefits, Time & Attendance, Entitlements Time & Attendance, Entitlements, accruals and employee scheduling.
• Created and modified configuration setup including but not limited to Access Profile, Pay rules, Scheduler and Advanced Scheduler. Involving in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Liaise with business managers, IT development teams, HR and Payroll management and end-users to understand gaps. Work closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues.
• Participated in applying upgrades and patches to WFC, including UAT, troubleshooting all clock issues, application of firmware, programming of the building blocks for each device, introduced Smart View's and punch restrictions.
• Followed the UML based methods using Rational Software Modeler/MS Visio to create: Use Cases, Activity Diagrams / State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Created additional patterns and shifts to accommodate the implementation of additional departments and Custom Reports using Report Designer/Visual Studio and customized data analysis tools such as Kronos Workforce Genies and hyper finds.
• Configured accruals setup from Holiday setup to Accrual Plans in a multi org environment and Upgrading Custom reports and WIM interfaces to Kronos 8.0.
• Work closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues. Maintained common set up for all users of the system such as comments, worker types and event manager.
• Maintained Kronos WFC 7.0, troubleshooting connection issues, stopping and starting of services, applying service packs for Wfc and connect and internal-Workforce Central Configuration, Internal-WF Accrual core concepts and configuration.
• Monitored Kronos transaction assistant for import errors and apply Kronos service packs to application servers and database and remedy system for any Kronos issues and remedy ticket system, prioritize and document tickets in timely manner.
• Have worked on HR Employee information maintenance from Ultipro system to Oracle and from Oracle to Kronos.

Business Analyst

Confidential

Responsibilities:

• Conducted and facilitated various JAD sessions for multiple iterations with business to gather requirements and perform GAP analysis.
• Managing people data on Oracle EBS - Oracle HRMS
• Conducted walkthrough, demos, preparing Questionnaires, Interview, Brainstorming and presentation of the proposed functionality to stakeholders to filter the requirements.
• Proficient in creating "As-Is" and "To-Be" process flow to determine the process and structure the requirements. Established traceability matrix for the current processes and proposed changes.
• Proficient in creating Requirement Specification (SRS) and FRD/FDS capturing Process Flows, Use Case Document, Use Case Diagrams, Activity Diagrams, and Sequence Diagrams.
• Good experience on developing Interactive UI's and Mockups using MS Visio and MS Paint for the proposed functionality describing how various systems and actors will interact will each other and what different use cases are involved to accomplish goals.
• Coach junior analyst in various aspects like how to identify and write the requirements, creating process flows. Assisted Project Manager in Data Analysis, Feasibility Analysis and SWOT Analysis to check the compatibility of the existing system infrastructure with new business requirements.
• Worked closely with the SME's, business users and developers, to facilitate and better understand the project. Proficient in working with testing team, providing relevant test scenarios for System Testing, Integration Testing, and Implementation Testing and make sure that the testing results meets business expectations.
• Conducted User Acceptance Testing and Quality Assurance Testing to support functional and maintenance releases. Assisted in writing SQL queries like Select, Update, and Joins to retrieve desired information.
• Worked with business team, systems analyst, developers and test team to resolve any follow up and action items. Conducted walkthrough sessions with business, developers and test team.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases.

TECHNICAL SKILLS:

Operating Systems: OSX Server, Windows, Unix

Document Processing: MS PowerPoint, MS Project, MS Visio, MS Excel, KRONOS, Development, Cloud support, Citrix tools, Kronos Work Force Central (WFC), Work Force Integration Manager (WIM), Work Force Device Manager (WDM), Kronos Mobile, Kronos Tablet.

Methodologies: SDLC, Waterfall model, V-model, Agile-Scrum.

Kronos Skills: Pay rule, Work Rules, Labor Levels, Labor Accounts, Pay Codes, Holiday & Overtime, Access Profiles, Display Profiles, Accruals.

Database/Tools: SQL, Oracle.

Kronos Version Navigator: Workforce Timekeeper, Leave, Activities, Mobile and Tablets, Advanced Reports, Advanced Schedule, Process Designer, Integrated Manager.

ERP Suite: Oracle E-Business Suite, HRMS, HCM Payroll