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Lead, Software Quality Assurance Engineer Resume

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SUMMARY:

  • System Test and SQA Engineer with over 25 years of embedded and application software testing experience in the Consumer/Commercial Technology and Medical Device industry segments. Retail sales on my personal business for 2 ½ years.
  • 15 years of experience working the Cable Industry as a SQA Engineer.
  • 10 years of experience working on the Medical Device Industry as a SQA Engineer.

TECHNICAL SKILLS:

Operating Systems: Windows NT/98/, XP - Pro, Vista, 7, Solaris/Unix

Applications Software: Unix Shell, Perl, Test Director, DNCS, SARA, SysconMS Office.

Platforms: Confidential 's DNCS, VOD, PPV, DVR, OTT (Over The Top or Cloud) DLNA, SDV, CDN Cisco Explorer Settop boxes, Motorola Set top Boxes, C-Cube Digital Set top boxes, Tablet and Smart Phones, Confidential 's Blood glucose monitoring devices, Confidential s Aspen Ultrasound machine. PC, Sun Microsystem s Ultra Sparc, Confidential Headend, Divicom Headend, iOS and Android mobile devices.

Q/A tools: Clarify, MKS Toolkit, Perforce software Management System, CVS Configuration Management software, Test Director, ALM/HP Quality Center. Wireshark, Perl, Python, Selenium, JBehave, JIRA, HPQC

Protocols: MPEG2, H.264, DVR, VOD, Time-Shift Buffering, DLNA

Processes: Demand Flow Technology (DFT), Knowledge of the Principles and Methodologies of Agile (Scrum), Medical Devices cGMP Manufacturing.

Test Equipment: Logic Analyzer, Oscilloscope, DVM, Signal Generator

PROFESSIONAL EXPERIENCE:

Confidential

Lead, Software Quality Assurance Engineer

Responsibilities:

  • Currently Working on CDN Assist and MDMS projects.
  • Created QA EAS (Emergency Alert System) Test Cases for Charter QA.
  • Provided leadership on the EAS testing for Spectrum STB’s.
  • Provided leadership for our off-shore team for the CDN Assist testing.
  • Reviewed and made recommendation on Spectrum Guide Test Cases..
  • Participated in the triage of defects till the issue is fixed and tested.
  • Hand-on testing of Spectrum Guide and all its modules.
  • Performing EAS testing when needed.
  • Logged defect tickets into Jira.
  • Follow through defect tickets till closure.
  • Work with tools like Aphonso, Spectrum CPE lab inventory, Titan, Insight, Everest, CDN, SDV, Ericsson MDMS,

Confidential

Software Developer in Test

Responsibilities:

  • Testing Caller ID, History Apps & UTA, RDVR, VOD modules.
  • This includes testing of all text messages to and from the set top box.
  • Testing of Home apps like home temp, home lighting, home security etc..
  • Testing history apps making sure all messages were saved on the server.
  • Testing are performed using manual or black box testing and some automation using QTP scripts written by tools group.

Confidential

SR. SQA Engineer

Responsibilities:

  • Team Member of the Arris Development Test Team, developing the VMS/IPC OTT project for Confidential .
  • Performed Patch testing, Regression Testing, Bug Verification. Functional Testing, Performance testing. Testing includes all aspect Digital Set top box testing on SD and HD mode
  • Performed DVR, VOD, DLNA, Time Shift buffer, Guide, PPV, Music Choice, Recommendations (Trending), Parental Control, Search, Closed Caption, Widget and Apps, OTT (Over The Top or Cloud), Flex View (Tablet and Smart Phone) testing.
  • Enter new software bugs into Confidential and Arris JIRA bug database.
  • Work with developers locally and off-shore development team and coordinate the regression testing and bug verification.f
  • Logged new bugs into JIRA bug database.
  • Member of the off shore triage team (Arris Argentina)
  • Member of the RMT (Release Management Team) of Agile Scrum process.
  • Created task for new work and created task to solve issue to complete a story.
  • Created test plans and test reports.
  • Created and executed automated test scripts in Jbehave. The framework was in Selenium, test scripts was written in Jbehave.
  • Review and make recommendations on Test Plans updates from other group members.

Confidential

QA Analyst

Responsibilities:

  • On Cox production sites, tested features like VOD, PPV, Recommendations, Guide, CC, SAP, DVR, Parental controls, Time-shift buffering, Shadow buffering. PPV, EAS, EPG, etc.
  • Execute User Acceptance Test Suites / Test Cases using HP Quality Center.
  • Tested Cox 6 Tuner STB
  • Tested Cox TV Connect. An iOS App that can play HDTV content if connected to Cox Home Network/Gateway.
  • Enter software defect using HP Quality Center.
  • Created reports using HP Quality Center.
  • Run Ad-Hoc testing on Motorola and Cisco set top boxes.
  • Review Test Plans and made changes on existing Test Plans.
  • Review Requirements and write up SRS that were not testable and submitted them to engineering for revision.
  • Reviewed and Updated Test Suites and Test Cases according to current Software Requirements Specifications.
  • Participated bug reviews using Scrum methodology.
  • Created Glossary of Terms and Definition of Product Lines and Features.

Confidential

Integration and Test Engineer

Responsibilities:

  • Created Test Plans for EAS, PPV, CC, DVR, VOD, SAP, Parental Control, Time-Shift Buffer, Guide, EPG, eTV using HP Quality Center.
  • Tested features like Video on Demand, Guide, DVR, Parental controls, Time shift buffer, PPV, Guide. EAS, VOD eTV, EPG.
  • Execute Test Suites / Test Cases using HP Quality Center.
  • Enter software defect using HP Quality Center, and JIRA
  • Created reports using HP Quality Center, and JIRA
  • Run Ad-Hoc testing on Motorola and Cisco set top boxes.
  • Participate in Project review, Requirement Review, Use Case Review, Test Case Review. Participate in Scrum meetings.

Confidential

Integration and Test Engineer

Responsibilities:

  • Using Black Box methodologies, Test and Integrate Confidential FiOS on Arris/Motorola and Cisco Set top boxes
  • Tested features like VOD, Guide, DVR, EAS, Parental controls, Time-Shift Buffering, PPV.
  • Execute test suites using HP Quality Center.
  • Enter software defects using HP Quality Center.
  • Created test reports using HP Quality Center.
  • Created test case using HP Quality Center
  • Created and Execute Automated Stability Test on Motorola and Cisco Set top boxes using Confidential proprietary test tool and scripting language.
  • Tools used: MKS Toolkit, Wireshark
  • Run Ad-Hoc testing on Motorola and Cisco set top boxes.
  • Tested iOS and Android devices. This was a new project of Confidential and Red Box.
  • Tested Xbox to run Confidential FiOS. The Xbox has to be connected to Confidential home network/gateway.

Confidential

Owner

Responsibilities:

  • Introduced the first RC Rental Car and Sale in the Philippines.
  • Started a Hobby Shop with a race track for RC Cars. This includes sales of mini RC cars and renting of Mini RC cars to the public.
  • Created trending processes to control theft in a POS business.
  • Created necessary SOP’s for a retail business.
  • Created presentations for marketing purposes.
  • Created marketing materials for a retail business.
  • Became a dealer/distributor for RC Car business.

Confidential

Lead SQA Engineer

Responsibilities:

  • Lead the Software Quality Assurance effort for Confidential
  • Lead the Integration and testing of Set-top boxes (embedded Software) for Confidential .(Later became Confidential )
  • Created SQAP (Software Quality Assurance Plan for Confidential .
  • Trained QA staff engineers.
  • Introduced the Software Basic Acceptance Test (BAT) to Confidential
  • Using Black Box methodologies, developed and performed, system and integration test plans, OS Integration Test Plans and Application Software Test Plans, Test Design Specification, Test Traceability Matrixes for embedded software for the Confidential ’s Digital Set Top boxes.
  • API testing using C/C++
  • Performed EAS testing for the Explorer STB’s.
  • Wrote Test Reports and entered bugs into bug database.
  • Created Automated Test Scripts using Python.
  • Used SARA ( Confidential Resident Application software) for the DNCS to set up test environment.
  • Participated in Software Requirements Review, Software Design reviews, Test Plan Review.
  • Interfaced with customer management & engineering staff. Worked with software group to recreate software bugs

Confidential

Lead Sr. SQA Engineer

Responsibilities:

  • Created and Manage VM Lab’s Software Quality Assurance team.
  • Hired and trained staff engineers.
  • Formally introduced SQAP, SVVP based on IEEE Software Standards.
  • Using Black Box methodologies developed Test Plan for Hybrid DVD Player embedded software.
  • Performed Verification, Validation & Test on a Hybrid DVD player embedded software. Developed Traceability Matrix. Test Metrics to for quality measurements.
  • Wrote Test Reports, Release Notes and bug reports.
  • Performed configuration management for CVS and served as bug database (Test Track Web) Administrator

Confidential

Lead SQA Engineer

Responsibilities:

  • Lead the Software Quality Assurance Team
  • Introduced Basic Acceptance Test. This is a subset of the Regression Test plan to determine if a new software release was ready for a full regression testing.
  • Using Black Box methodologies, developed System Test Plan, Regression Test Plan, BAT (Basic Acceptance Test) Plan on Digital Set-Top box embedded software.
  • Performed System Test on Digital Set Top Boxes using DIVICOM DVB HeadEnd/Syscon, Nagra Conditional Access Database System, StarSight EPG.
  • Wrote Verification Reports, entered bug reports into the bug tracking database.
  • Developed Time Line for Test Cycle, Traceability Matrix. Test Metrics
  • Participated in Requirements Reviews, Design & Code Reviews.
  • Used Oscilloscope to debug set top box hardware issues.

Confidential

SQA Engineer

Responsibilities:

  • Introduced a new testing process flow called Software BAT (Basic Acceptance Test). This process flow was adopted from the DFT manufacturing process.
  • Teamed with another engineer to develop, schedule and implement plans to convert manual test procedure into automated test procedures.
  • Using Perl, created Automated Test scripts to test features of Confidential ’s Ultrasound Machine.
  • Tested, verified, and validated Confidential ’s ultrasound embedded software.
  • Using Black Box methodology wrote Test Plans, updated and executed Software Test Procedure.
  • Participated in the bug focus group to initiate bug fixing.
  • Lead the Continuous Improvement team to improve Test cycle processes.

Confidential, MILPITAS, CA

Lead SQA Engineer/Department Lead

Responsibilities:

  • Lead the Software Quality Assurance Team.
  • Created, Organized the Software Verification and Validation Team.
  • Hired and trained staff engineers. Developed timelines for the test cycle.
  • Introduced a formal software test process that were mandated by the FDA. I have created SQAP's (Software Quality Assurance Plans), Using Black Box methodology
  • Created SVVP (Software Verification & Validation Plans) Confidential ’s Glucose meter Embedded Software and Manufacturing Software, Software Test Reports, Software Traceability Matrixes.
  • Created SOP's (Standard Operating Procedures) for SQA Group..
  • Introduced Software BAT (Basic Acceptance Test) process flow; adopted this part of the process from DFT (Demand Flow Technology).
  • Introduced a formal software bug tracking database to the software engineering group.
  • Participated in Software Requirement Reviews, Software Hazard Analysis (sometime FMEA (Failure Mode and Effect Analysis process was used) Software Design and Code Reviews (Design Control).
  • Used oscilloscope to debug hardware issues.

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