PROFESSIONAL SUMMARY:

• Around 14 years of professional software testing experience in the areas of client - server, web based applications, Validation Engineering in FDA regulated Pharmaceutical environment with concentration in Computer System Validation (CSV).
• Hands on Domain: Healthcare, Finance, Banking, ERP, Insurance Management, Data Migration, Information Management System, Product Portfolio Management, Inventory Management, Job Site and CRM Tool.
• Proficient in Agile methodologies and Scrum ceremonies
• Excellent decision making, critical thinking and problem-solving skills, Detail-Oriented.
• Strong knowledge of the underlying Jira database structure.
• Extensively worked with various software issues tracking tools like JIRA, HPALM, and Rally.
• Has hands-on experience on Requirements Management, Bug tracking and Test case management tools
• Excellent knowledge of SDLC and experience with agile methodologies like SCRUM and KANBAN.
• Highly self-motivated and demonstrating excellent problem-solving skills
• Strong knowledge on Groovy, VBA, Java scripts and Jira script runners.
• Strong client service focus and willingness to respond to queries and provide deliverables within prompt time frames.
• Excellent verbal and written communications skills, highly organized, proven ability to plan, self-motivated, capable mentor, quick learner, ability to interact well with customers and employees at all levels of management
• Proficient as HPALM Admin and maintained for System Testing, UAT for Non-Validation and Validation Phase for GxP Projects.
• Experience includes Functional (Manual and Automation) Testing, Regression Testing, User Acceptance Testing and Compatibility testing
• Adept in Preparation/Documentation, Review and follow on Approvals of Validation documents Master Test Plan, System Test Protocol, System Test Report, UAT Protocol and UAT Test Report.
• Good understanding of Validation Life Cycle (VLC) and Software Development Life Cycle (SDLC)
• Professional Experience in Validation documents such as Functional/User Requirements, Design Specifications, Validation Plans, IQ/OQ protocols, 21 CFR Part 11, Final Summary Reports, SOPs and Change Control documents, Protocol execution.
• Extensive experience in execution of IQ/OQ test cases in a GXP environment
• Has experience in requirement understanding, preparation of test cases and test data, test execution, defect and status reporting.
• Worked on WaterFall, Agile, Kanban and Scrum Process and have hands on Agile Methodologies.
• Experience in Entire lifecycle of Computer Systems Validation including Validation Master Plan (VMP), Validation Strategy Document (VSD), Requirements (URS/ FRS), Qualification Documents (IQ, OQ and PQ), Validation Summary Report (VSR), Requirements Traceability Matrix (RTM).

DETAILS OF PROFESSIONAL HISTORY:

HP ALM ADMINISTRATOR

Confidential, New Brunswick, New Jersey

Responsibilities:

• Administration support including creation and management of custom, complex projects, workflows, custom fields, dashboards and report configurations.
• Extensively created projects and boards based on SCRUM and KANBAN methodologies.
• Providing support for more than 450 projects in ALM/Quality Center as Project and site admin.
• Providing ALM s to the new project users and Managers on usage of ALM modules.
• Responsible for implementing, maintaining, and supporting QC/ALM Template’s and standardizing templates.
• As an Admin - Creation of Domain, Projects, template projects, Users and User Groups. Assigning users to the Projects.
• Implemented integration with JIRA and ALM for Requirements synchronization and mapping for Traceability Matrix.
• Provide Daily Defect and Execution Summary Report.
• Involved in Defect Triage calls, Daily Scrums, Execution Status meetings to provide latest updates during the calls
• Actively participate in the discussion with Business team, QCSV and SQA for deciding the folder and Reports structure in ALM
• Creating Report templates and customizing Business View report in customization.
• Customizing the fields in all the modules of QC based on the client requirement.
• Creating various excel Test metric reports using SQL based on the modules/folders.
• Customizing dashboard reports using VBA scripts in ALM dashboard module.
• Generating advanced excel dashboard reports based on business team requirement.
• Writing workflow Customization using VB script
• Implemented Defect workflow customizations to restrict transition rules to the specific user groups.
• Customization using workflow code in Quality Center using VBScript, customizing the product as per the user’s requirement.
• Migration & Upgradation of ALM11to ALM11.52, ALM11.52 to ALM12.0, ALM12.01 to ALM12.53.

HP ALM ADMINISTRATOR & QA LEAD

Confidential, New Jersey

Responsibilities:

• Administration support including creation and management of custom, complex projects, workflows, custom fields, dashboards and report configurations.
• Extensively created projects and boards based on SCRUM and KANBN methodologies.
• Providing support for more than 450 projects in ALM/Quality Center as Project and site admin.
• Providing ALM s to the new project users and Managers on usage of ALM modules.
• Responsible for implementing, maintaining, and supporting QC/ALM Template’s and standardizing templates.
• As an Admin - Creation of Domain, Projects, template projects, Users and User Groups. Assigning users to the Projects.
• Creating Report templates and customizing Business View report in customization.
• Customizing the fields in all the modules of QC based on the client requirement.
• Creating various excel Test metric reports using SQL based on the modules/folders.
• Customizing dashboard reports using VBA scripts in ALM dashboard module.
• Generating advanced excel dashboard reports based on business team requirement.
• Writing workflow Customization using VB script
• Implemented Defect workflow customizations to restrict transition rules to the specific user groups.
• Customization using workflow code in Quality Center using VBScript, customizing the product as per the user’s requirement.
• Migration & Upgradation of ALM11to ALM11.52, ALM11.52 to ALM12.0, ALM12.01 to ALM12.53.
• Implemented integration with third party tool like Solution Manager, JIRA
• Understand the testing effort by analyzing the requirements of project.
• Involved in Backlog Grooming along with Business stake holders, Product Owner and Scrum master.
• Played Major role in Sprint Planning, Test Schedule, Sprint reviews / Demos, Retrospective, Defect Triage meetings and Daily Scrums.
• Create Test Schedule in line with Overall Project Plan for Non-Validated and Validated testing activities.
• Prepare Test Plan and Process for System Informal / Formal and Regression testing
• Involved in Test document authoring and review with SQA and follow up with on approvals with stake holders in Docspace
• Involved in Formal System Test case design and reviews with SQA and follow with Pre-Approvals and Post Approvals of test case until closure in HPALM.
• Actively involved in Process and Documentation required as per the current Standard Procedures
• Single point of contact between Development, QCSV, SQA and Testers.
• Estimate UAT scripts and schedule timeline based on which UAT resource planning and execution phase schedule would be planned.
• Involved in End-to-End Formal UAT test case design and review with QCSV and follow with Pre-Approvals and Post Approvals of Test case until closure in HPALM
• Involved in planning UAT phase which includes - Compliance, Tool and Application to UAT and Business users.
• Involved in and engaging team of Autism Works for 18 Sprints in UAT test case executions.
• Involved in reviewing and update of UAT Protocol and UAT Report with QCSV / SQA until Approval and Closure.
• Involved in meetings with Business, QCSV, SQA and participate in the discussion and decide on the outcome. Based on the decision made log the decision in confluence.
• Interact with offshore team for query clarifications and get them clarified from Product owner / Development leads.
• Assign task to all Testing Team members and ensure that all of them have sufficient work in the project. Send Plan of Action and priority for day to team. Monitor the Tasks and their statuses in JIRA until Task is Completed.
• Assign task Monitor Selenium automation team script design and execution status.
• Identify user stories for upcoming sprints and prepare for the next sprint activities. Identify user stories and test scripts for regression testing and prepare Regression Bank. Get Regression Bank Approved from stake holders.
• Proficient in using HPALM tool. Upload test scripts, CTPS template. Generate reports.
• Involved in Project Audit meetings and resolving CAPA issues after discussing with Business, QCSV and SQA.
• Prepare Requirement Traceability Matrix for every release and get it approved from the state holders

QA LEAD and ONSITE COORDINATOR

Confidential, Skillman, New Jersey

Responsibilities:

• Understand the testing effort by analyzing the requirements of project.
• Provide Effort Estimates and Create Test Schedule in line with Overall Project Plan for Non-Validated and Validated testing activities.
• Play major role in Sprint Planning, Estimates and Resource management, Retrospective meetings and Daily Scrums.
• Prepare Test Plan and Strategy for System and Regression testing.
• Proficient in using HPALM tool. Upload test scripts, CTPS template. Generate reports.
• Assign task to all Testing Team members and ensure that all of them have sufficient work in the project. Send Plan of Action and priority for day to team.
• Assign task Monitor Selenium automation team script design and execution status.
• Act as the single point of contact between Development, QCSV and Testers. Interact with offshore team for query clarifications and get them clarified from Product owner / Development leads.
• Identify user stories for upcoming sprints and prepare for the next sprint activities. Identify user stories and test scripts for regression testing and prepare Regression Bank. Get Regression Bank Approved from stake holders.
• Share report (Test execution, User story testable / not test able) to stake holders. Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status

QA Lead and Onsite Coordinator

Confidential

Responsibilities:

• Facilitate team ceremonies; daily scrum, user-story grooming, sprint planning, sprint demo and retrospectives
• Ensure team dynamics where every team member has information, communication, tools, technology and feedback to get the job done
• Build a safe environment where problems can be raised with an emphasis of understanding, resolution and problem solving.
• Track, communicate and work towards removing impediments on behalf of the team
• Work with product owner and team to ensure product backlogs are always in good shape
• Ensure future sprints are defined in the backlog
• Support and educate Product Owner, especially with respect to grooming, user story definition and backlog health
• Ensure team is confident about user story intent and their ability to deliver
• Manage dependencies impacting story sprint planning readiness
• Maintains and evolves definitions of story completeness and works with Product Owners to ensure efficient use of backlog grooming sessions
• Provides estimation, planning and metrics to create useful, reliable and practical plans for feature development and delivery
• Help team and individuals to clarify, action on and achieve goals
• Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity
• Assist with internal and external communication, improving transparency, and radiating information

Environment: Windows 8, VNCTight, CiscoAnyConnect Mobility Client, TeamViewer, JIRA, Selenium, JMeter, GitHub

QA LEAD, Seattle, Washington

Confidential

Responsibilities:

• Worked as Senior Automation Resource and Business Analyst
• Followed Agile Process with 2-week Sprint.
• Prepare Use Cases after User story analysis, requirements workshops
• Proactively communicate and collaborate with customers to analyze functional requirements
• Collaborate with developers and testers to explain the feature / functionality
• Demo the Sprint Release to Client for acceptance
• Attend Daily scrum meetings to update the work status also raise impediments if any.
• Communicate Risks, Issues and mitigation plan.
• Daily interaction with Client through call for Scrum meetings.
• Closely work with development team to meet Business Requirements.

Environment: Windows 8, VMWare, Target Process, Team foundation Server for Watin scripting.

QA LEAD

Confidential

Responsibilities:

• Worked on Automation of Socket Programming.
• Weekly Goal Planning
• Estimate Testing Effort for New Features
• Analyze Requirements
• Own the test requirements/Test Coverage
• Create TFS Task for the New Features
• Review and Design Test cases
• Share Test Cases for BA Review
• Demo the new features developed to the client for acceptance
• Worked on Finance module for Collect Savvy
• Managing Quality Centre for test case design and execution
• Publish daily bug statistics to Client
• Updating Test Status Reports
• Monitoring the TFS Task and Closing
• Communicate Risks & Issue
• Analyze and assign the Defects Raised by PGS team to test team
• Regular Follow-up with Development leads on Feature Closing date

Environment: Virtual Machines, QTP 10, Quality Center 10, Team Foundation Server 2010, Visual Source Safe 6.0

TESTER

Confidential

Responsibilities:

• Analyzing and understanding the Requirement Specification
• Execution of Functional and Regression Testing
• Defect reporting and status reporting
• Defect verification and closure
• Tracking of critical defects
• Preparation and Updating of Test cases, Test Execution Summary.

Environment: Windows 2007, MSSQL Server, Visual Source Safe 6.0, Mantis