SUMMARY:

• A dynamic and self - motivated IT professional with a proven history of 10 years in successfully implementing end to end IT Solutions.
• Tenured QA Analyst with a blend of Project Management and Business Analysis skills.
• Real estate, Insurance, Finance and online based learning.
• Rich experience in working with and setting up QA methodologies and processes.
• Expertise in creating Test Plans, Test Cases, Test scripts for Test scenarios,implementing them and Test result validation for ensuring that Software meets Requirement Specifications.
• Adept in Functional testing (Black box Testing), Integration testing, Regression testing System testing, User Acceptance Testing Performance Testing and A/B testing.
• Proficient in working on Quality Centre and JIRA/Confluence as test management/collaboration tool.
• Experience in working on different automation tools like QTP,Loadrunner, Jmeter,Selenium.
• Expertise in Test Management and writing user stories and epics in JIRA for given requirements.
• Expertise in defect management and incident management.
• Project Charter, Resource Management, Project Scheduling, stakeholder management, Strategic planning, Risk assessment and mitigation
• Coached team with prioritization and resolution of software defects
• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
• Full ownership and responsibility of delivery and management of the tasks.
• Updated Agile tracking systems to provide transparency on product and sprint backlogs including working in Salesforce.
• Experienced in conducting JAD and brainstorming sessions with the SMEs and key stakeholders and aligning business needs with technical implementation
• Proficient in Documentation of Functional Requirement Document (FRD), Mock Up Screens
• Proficient with STLC,SDLC, V and V model and Agile Methodology.
• High level of collaboration and strong work ethics, working with cross-functional / cross-cultural teams, multi-tasking & delivering quality critical projects on time along with Excellent oral and written communication skills and interpersonal/Leadership skills.

TECHNICAL SKILLS:

HP: QTP 8.2, 9.0, 9.2,9.5, 10.0,HP- LoadRunner 7.8, 8,Jmeter,Selenium

HP: Test Director 8.0, HP ALM 8.2, 9.0,10.0, JIRA, Trello,Confluence

Configuration Tools: Visual source safe, Sharepoint, SVN

Databases: MysqlSQL,MS Access, Mongo

Other tools/applications: Loggly,Splunk,Amplitude,Mixpanel,Google analytics,Tableau,Trello-Apiary,Zeplin,Salesforce

PROFESSIONAL EXPERIENCE:

Lead QA Analyst

Confidential

Responsibilities:

• Started with being Head of QA setting up of QA process in the organization to managing and improving production support process
• Gathering new business requirements and involved in all requirements discussion with stakeholders.
• Writing user stories based on requirements of features.
• Testing and approving all major features and campaigns along with A/B testing of the features.
• Facilitated Regular regression testing in place increasing our registration and regression testing passing % from 59%-93%
• Laid down Production Deployment schedule which lacked in the organization
• Reduced our SLA of 48 hrs to 36 hrs for Production support which was 4-5 days earlier for which received accolade from my CEO, CTO and chief communications officer .
• Formulated test plans and setting targets for testing the new feature and its release
• Aided CS team laid down CS guidelines which brought down Production issues from average 50-60 issues per week to 12-15 issues and even 0 prod queue for days.
• Tracking the overall usage of features released using Google analytics and Mixpanel to turn off or on the feature
• Worked on various Project management, Test management, Design, Tracking, logging and reporting tools like - Loggly, Splunk (logging tools),Amplitude, Mixpanel- tracking tools, Tableau-Reporting, Trello-ProjectManagement,Apiary-API management,Zeplin-Design, Jira-Project/Test management.

Lead QA Analyst

Confidential, New York Midtown, NY

Responsibilities:

• Working in Agile software development environment with sprint release every 2 weeks
• Retrieve requirements, specification in everyday scrum meetings and preparing test plans and mapping to the test cases.
• Participated in meetings with Business Analysts to discuss about requirements for better understanding of the business functionality while writing test scripts.
• Logging and tracking defects in JIRA
• Testing the functionality of Application end to end for 4 regions and their subsequent brands
• Testing the dynamic underwriting logic on the basis of which offers are given to merchants.
• Regression testing across the platforms and devices on QA and staging servers before every release using selenium.
• Created the load testing scripts in Jmeter and performed load test every release
• Managing the database of the QA, demo and staging servers in SQL workbench
• Testing the data flow of leads generated in Salesforce
• Highly involved in Test Management in JIRA and Confluence .
• Testing the Legacy financial Application ACAR of the firm.
• Logging and tracking defects in JIRA.

QA Analyst

Confidential

Responsibilities:

• Managed system verification, validation and end to end testing for full STLC (Software Test Life Cycle) of projects.
• Improved QA control by creating dynamic test plans and test strategies to respond to changing business requirements.
• Reduced cost to company using well defined keyword driven Automation Framework using QTP and process orientation
• Setting up testing environment and database preparation in SQL/MS Access for the test run
• Mitigated risks by creating thorough contingency plans.
• Excellently performed Unit, Integration, and Regression testing using the Framework involving Batch execution of the tests.
• Created dashboards, full test completion reports with execution reports and other metrics through QC saving manual effort.
• Actively involved in testing and implementation of the GUI web based Keyword driven Automation Framework patented by Confidential named FLAME( Fuzzy Logic Automation Model Engine)
• Tested FLAME for different Phoenix Life Insurance application batch scripts integrated in FLAME for global execution through GUI using specific url giving flexibility and ease to the client.
• Created different set of POCs for clients showcasing FLAME.

Software Test Engineer

Confidential

Responsibilities:

• Provided QA and testing services including process improvement, test automation, and compatibility programs; conducting Proof of Concepts; functional, regression, and performance testing services
• Performed all aspects of a Test cycle including test documentation, scheduling work and activities, execution and .
• Actively involved in implementing an Automation Testing Framework - using Mercury QTP and Quality Creating test plan, test cases and execution of manual test cases initially.
• Setting up testing environment and development of automation test scripts.
• Regression testing and batch execution of scripts using QC.
• Logging and tracking defects using tool TFS.
• Preparation of dashboards and weekly progress reports for visibility to client
• Preparation of Load test scripts and Load test execution.
• Analysis and preparation of Performance test report.
• SPOC for progress, issues and communication to the client team.