SUMMARY

• Over 10 years of diverse experience in Software Quality Assurance with a thorough knowledge of System, Functional, Regression, and Automation testing methodologies. Capacity to identify problems, analyze test results, and investigating their cause and suggesting remedies.
• Excellent problem - solving and implementation skills with a desire to provide high-level of support. Dynamic and Assertive team player with strong commitment to excellence.
• Design of Manual and Automated testing of various applications for Client/Server and Web-Based environments.
• Extensive experience in Manual and Automated Testing using UFT,QTP, HP ALM, WinRunner, QA Wizard, LoadRunner, Test Director.
• Expertise in preparing Test Strategy, Test Summary Reports, Test Cases and Test Scripts for Automated and manual testing based on the User Requirement Documents and System Requirement Documents.
• Experienced in leading/managing QA team to assure High Quality.
• Expertise in Tracking Bug Reports using different Bug tracking Tools.
• In-depth knowledge of complete Software Development Life Cycle (SDLC), processes and methodologies.
• Extensive experience in preparing test plans, test cases, and test scenarios, test reports, performing Black Box Testing, Regression Testing, Integration Testing, Smoke Testing, and Reports Testing (Using ETL), WorkFlow Testing (Using Informatica and PEGA), User Acceptance Testing.
• Was part of the CMS defect SOP group.
• Expertise in QA process and methodologies by reviewing requirements and design specifications to identify gaps and ensure documented project criteria's are clear, consistent, and testable.
• Worked in AGILE SCRUM environment by participating in Sprint planning, Daily Stand up, Scrum Meetings, Defect Triage Meeting and Retrospective meetings.
• Coordinated project releases, cycles, deliverables and defect fixes with development/functional teams
• Identified issues and risks that impact the testing schedules and escalate as necessary
• Able to study new technologies and tricky concepts rapidly and execute them.
• Participated in all phases of Software Testing Life Cycle (STLC).
• Tested for data in the database by writing SQL queries for SQL Server before testing the module.
• Good experience in Medical and Surgical simulators like (Endoscopy, Colonoscopy, Bronchoscopy, Laparoscopy)
• Good planning, organizing and interpersonal skills. Ability to work collaboratively with team members to achieve business goals. Excellent presentation and communication skills.
• Quick learner, ability to handle multiple, concurrent assignments with tight deadlines.
• Skilled at building a strong team environment and have the ability to acclimatize to new technologies and situations with ease
• Developing test plans from business and technical specification.
• Outstanding analytical, decision-making, problem solving and management skills with the ability to organize activities in fast speedy team environment.
• Ability to perform effectively and efficiently in team and individually.

TECHNICAL SKILLS

Technical Skills: Database, Java, QA, SQL, testing

Testing Tools: UFT, QTP 10.0, QA Wizard, WinRunner 7.0/7.5, Load Runner 7.8 Languages Java, Cold Fusion, XML, PowerBuilder, Visual Basic, HTML, C++, PEGA

Bug Tracking / CM Tool: HP ALM, Rally, JIRA, HP Quality Center 10.0/11.0, Test Director 7.2/8.0, Track-Its, VSS, Code Promotor, Trac

Database: Oracle, Microsoft SQL, PL/SQL

Other: JAWS, Diff Doc, Deque World Space, Web Inspect, Micro Strategy, MS Office, Windows 95/XP, UNIX commands, Serena RM, Serena SBM, Remedy

PROFESSIONAL EXPERIENCE

QA Analyst & HP ALM Admin

Confidential

Environment: HP ALM, Rally, JAWS

Responsibilities:

• Design and Execute test cases for Smoke testing, Functional testing, Regression testing, Integration testing and End to end system testing, Cross browser testing using HP ALM.
• Involved in analyzing Test Results & Identify bugs and reporting to the developers using HP ALM.
• Created test cases in HP ALM, extended the test case writing by setting Configurations, Parameterization, linking requirements, linking failed defects etc.
• Acted as a Test Lead, managed and assigned the tasks between QA members to deliver on time.
• Prepared Master Test Plan, Test Summary Report, Defect Summary Report for QREM approval process.
• Build and maintain Requirement traceability metrics to ensure the test coverage of all the system requirements using Rally.
• Work within AGILE SCRUM environment participated in Sprint planning, Release Planning, Daily Stand up, Scrum Meetings and Retrospective meetings.
• Participated in Defect triage meetings to plan defect fixes for sprints by reviewing the defect priority and severity.
• Worked as ALM administrator, managed the HP ALM Support Request and resolving ALM related Issues.
• Managed all HP ALM related issues in ServiceNow and tracked until its resolved.
• Worked with DMS QA Governance team to complete the Gap analysis audit.
• Responsible to prepare Monthly QA Metrics for all DMS Projects.
• Using JAWS tested all web pages for ADA Complaint and captured ADA Test results.

Principle QA Analyst & HP ALM Admin

Confidential

Environment: HP ALM, Quality Center 10.0/ 11.0, Java, PL/SQL

Responsibilities:

• Design and Execute test cases for Smoke testing, Functional testing, Regression testing, Integration testing and End to end system testing, Cross browser testing using HP ALM.
• Created test cases in HP ALM, extended the test case writing by setting Configurations, Parameterization, linking requirements, linking failed defects etc.
• Automated and executed test cases using UFT.
• Identified the test cases to be automated and performed Keyword driven testing using UFT
• Involved in Backend Database testing for writing SQL queries using PL/SQL to retrieve and compare data.
• Prepared test data for Reports in Database by writing SQL queries also Generated and Validated the Reports data in Database.
• Acted as a Test Lead and managed and assigned the tasks between QA members to deliver on time.
• Managed the HP ALM Support Request and worked as backup ALM administrator for various Confidential ALM projects for all the LOB's and resolving QC related Issues.
• Work within AGILE SCRUM environment participated in Sprint planning, Daily Stand up, Scrum Meetings and Retrospective meetings.
• Efficiently worked on each Sprint and delivered defect free QIO releases to production.
• Participated in Defect triage meetings to plan defect fixes for sprints by reviewing the defect priority and severity.
• Followed the Peer Review process and conducted Peer reviews both internally and externally using Serena Peer Review.
• Involved in analyzing Test Results & Identify bugs and reporting to the developers using HP ALM.
• Build and maintain Requirement traceability metrics to ensure the test coverage of all the system requirements.
• Managed all Test environment related issues in Remedy and coordinated with Infrastructure contractor in resolving the issues
• Prepared slides and presented the Validation Readiness Reviews (VRRs) to all stakeholders.
• Worked with HIVVS Governance team to complete the Gap analysis audit.
• Prepared and submitted the "Test Summary" dashboard report to management on daily basis.
• Create Test Reports and Defect Reports for management to provide testing status periodically.
• Prepared Testing Documents, VRR Documents and SOP Guideline Document.

Sr. QA Analyst

Confidential

Environment: Soap UI, Quality Center 10.0/ 11.0, Java, SQL

Responsibilities:

• Performed web services testing using SOAP UI tool.
• Created and manipulated Test cases using SOAP UI and verified the Response against the Request.
• Used HP Quality Center to prepare Test scenarios, Test Cases and Requirements Traceability Matrix.
• Created Test Cases for Regression, GUI testing and Functional testing, Back-End and compatibility testing based on the system requirements.
• Involved in Backend Database testing for writing SQL queries using PL/SQL to retrieve and compare data.
• Prepared test data in Database by writing SQL queries and validated the data.
• Involved in testing the application utilizing Scrum (Agile) methodology.
• Involved in analyzing Test Results & Identify bugs and reporting to the developers using HP Quality Center.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.

QA Analyst

Confidential

Environment: Quick Test Pro 10.0, VBScript, Quality Center 10.0/ 11.0, Java, PEGA, Oracle11g, SQL, Mainframe

Responsibilities:

• Involved in Analyzing the Business Requirements, Functional Requirements and Technical Requirements documents.
• Used Quality Center to prepare Test scenarios, Test Cases and Requirements Traceability Matrix.
• Generated Test Analysis Reports and graphs using Quality Center.
• After successful release of projects, developed automation scripts using Quick Test Professional.
• Tested the Payment & Payee Log files using SI5 and Informatica Process.
• Validated and Generated the Payment & Payee Log files Reports using Microstrategy and verified the reports in Reporting Database.
• Uploaded ERL and Claim Files through Mainframe and validated the different level of edits.
• Created Test Cases for Regression, GUI testing and Functional testing, Back-End and compatibility testing based on the system requirements.
• Tested the functionality of individual component, individual module and then end-to end functionality.
• Executed Test cases in both manual and automation to verify actual results against expected results.
• Involved in Backend Database testing in SQL Server using SQL
• Tested for data in the database by writing SQL queries for SQL Server before testing the module
• Tested and optimized SQL queries to improve database performance.
• Conducted Regression Testing using Quick Test Professional at various phases of the project.
• Involved in testing the application utilizing Scrum (Agile) methodology.
• Used Deque World Space to test the web pages (SWS, PWS) for 508 compliant.
• Verified all the pages, Emails, User Information in Work Flow Manager which is used for Call Center purpose.
• Involved in Mach 5 testing to test the Approved, Incomplete and Complete emails.
• Involved in analyzing Test Results & Identify bugs and reporting to the developers using Quality Center.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Maintained Test Estimates and Test Summary Dashboard on SharePoint.

Quality Control Specialist

Confidential

Environment: C++, Microsoft SQL, JIRA

Responsibilities:

• Writes test plans, test procedures which entails the process, scope and resources of the software testing efforts using both Microsoft Excel & JIRA.
• Analyzing Test Results & Identify bugs and reporting to the developers using Jira.
• Identified software failures and reported them into bug tracking system (JIRA)
• Update developer, hardware technicians as well QA manager on any hardware/software related issues
• Manually testing both the hardware and software simultaneously
• Make sure that both software & hardware functionality and usability are up to the specific requirements
• Prepared System (PC) with GHOST Images prior to testing or installing software.
• Test all software installers DVDs before they are installed on customer computers to be send out.
• Responsible for ensuring that all products are up to standard before being shipping to customers all around the world.
• Responsible for testing and also documenting software installations.

QA Engineer

Confidential

Environment: C#, .NET Framework 2.0 and SQL Server 2005, QA Wizard

Responsibilities:

• Prepared & Executed the regression test cases for .various applications like Staff Reg, WebReg, Show Manager
• Involved in Analyzing the Business Requirements, Functional Requirements and Technical Requirements documents.
• Involved in writing Test plan, Test strategy, and Test scenarios to test business requirements using word, Excel.
• Created Test Cases for Regression, GUI testing and Functional testing, Back-End and compatibility testing based on the system requirements.
• Tested the functionality of individual component, individual module and then end-to end functionality.
• Involved in System testing, Integration testing, Functionality testing, Regression, End-End testing, User Acceptance testing.
• Bug reporting and tracking them to completion by using Track-Its.
• Prepared & Executed Exhibitor portal test cases in QA Wizard.
• Programmed test scripts using QA Wizard for acceptance test.
• Tested for data in the database by writing SQL queries for SQL Server before testing the module
• Tested and optimized SQL queries to improve database performance.
• Reviewed test cases with the developers and System Engineers.
• Worked on various applications in On-Site mode.
• Performing minimum acceptance testing, functionality testing of the application.

QA Engineer

Confidential

Environment: Cold fusion, Oracle, HTML, JavaScript

Responsibilities:

• Involved in Analyzing the Business Requirements, Functional Requirements and Technical Requirements documents.
• Performed black box testing of the application. Manually tested the functionality and User Interfaces of web application.
• Involved in Unit Testing of some of the sub modules/components of the application as per the requirements with developers.
• Worked on Web Interfaces functionality and participated in User Acceptance Testing.
• Participated in Bugs Triage meetings, Team meetings and Defect report meetings
• Wrote SQL queries for to prepare and validate test data.
• Prepared & Executed the regression test cases for both Essentials & Confidential sites
• Execute testing tasks, report status, and escalate issues as appropriate;
• Test the main product line to deliver a quality product to customers;
• Reviewed test cases with the developers and System Engineers.
• Bug reporting and tracking them to completion which involves in coordinating between the development and support group.
• Performing minimum acceptance testing, Functionality testing of the product.

QA Engineer

Confidential

Environment: Cold fusion, Oracle, HTML, JavaScript, Winrunner 7.5, Test Director 7.2

Responsibilities:

• Prepared Test cases with the Functional Design Requirements (FDR)
• Validated Credit card processing in the Application Form for VeriSign, Cyber source, Your Pay Connect vendors
• Created test cases for the end-to-end test process of the successful and failure path.
• Involved in automation scenarios using Win Runner (database checkpoints, synchronization points).
• Generated the detailed reports of the bugs, pass-fail report, and comparison chart and reported the same in Test Director.
• Analyze product requirements, create test plans, and identify deliverables
• Created & Executed the Test cases for Service Pack release.
• Solely Responsible and dedicated end to end testing for custom form features to various customers like University of Washington, Southern Methodist University and so on.
• Involved in Backend Database testing in SQL Server using SQL.
• Tested for data in the database by writing SQL queries for SQL Server before testing the module
• Interact with clients, software developers and project managers for user friendly GUI design and functions
• Helped improving QA process by documenting process steps, guidelines and creating test case templates.
• Accurately manage project fulfillment timelines to meet schedules and deliverables
• Work very closely with US and Offshore Development, Professional Services and QA teams.