SUMMARY:

• Over 6 years of experience in Information Technology, in the field of Software Quality Assurance, experienced in core Java, OOP Concepts.
• Experience in designing and Implementation of various Frameworks using Selenium Webdriver.
• Strong Knowledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), its methodologies which are Waterfall and Agile with deep understanding of scrum.
• Developed and maintained Test Scripts, analyzing bugs and interacting with Devops Team in fixing those defects and keep track of defect in defect suites.
• Strong Knowledge in using Junit, TestNG for unit testing and integration testing, Maven for project building, integrating the test suites on Bitbucket using Jenkins for Continuous integration and Deployment.
• Designed and implemented test definitions and feature files in Cucumber using BDD and Gherkin Keywords (Given, When, Then, Background, Scenario, Scenario Outline).
• Created automated script for Rest API testing using Rest Assured Framework with Selenium Webdriver.
• Experienced in designing and implementing different automation frameworks like Data Driven Frameworks using Selenium Webdriver with Page Object Model(POM).
• Participated in QA Analysis, Planning, Execution, Defect Logging and Test Management using Atlassian Jira.
• Strong Knowledge of Bitbucket code repository for collaboration of code.
• Constructed SQL queries to validate the data and to perform Database Testing.
• Proficient at leading and implementing BDD, TDD, Hybrid, Automated Frameworks (Using Selenium and Cucumber) to align with Agile methodology.
• Expertise in performing different types of Testing: Unit, Integration, Smoke, Functionality, Stress, Load, Regression Testing and Full Life Cycle Testing.
• Experience in Load and Performance testing using JMeter.
• Extensive experience in using Open Source Tools like Selenium IDE, TestRail, Confluence and IntelliJ.
• Ability to adapt to new environment quickly, strong team player, good communication, good analytical and computation skills, enthusiastic learner, confident, sincere and committed. Outstanding communicator with extensive experience in customer service as well as ability to identify, develop and enhance client relationships.

PROFESSIONAL EXPERIENCE:

Confidential

Selenium Automation Tester

Responsibilities:

• Participated in all the phases of Software Testing Life Cycle (STLC) like, Requirements Review, Test documentation, Application testing, and defect reporting.
• Developed automation framework implementing Page Object Model, using JAVA, Selenium, Web Driver,TestNg and Cucumber.
• Established an automation framework using Selenium WebDriver to run test cases in multiple browsers and platforms.
• Designed and implemented the Selenium WebDriver automation framework for smoke and regression test suites.
• Extensively executed SQL queries on SQL database to validate the data.
• Used JIRA for test case management, defect tracking, and defect reporting.
• Performed agile testing, reviewed the stories and participated in Daily Scrum, Iteration Planning and Release Planning meeting .
• Implemented Regression and Smoke test execution as a discrete step of the deploy process by using WebDriver.
• Used Bitbucket as a code repository and Code Collaborator to manage code reviews.
• Used Postman to test REST API's.
• Used JMeter to test functional behavior and measure performance of web sites.
• Involved in setting up continuous integration system using Jenkins and working knowledge with cloud - based code repository system like GitHub.

Confidential

QA Automation Tester

Responsibilities:

• Reviewed the Test criteria’s, designed and documented Test Strategies, Test Plan, and Executed test cases.
• Developed and maintained automated regression test cases in Selenium WebDriver using Java programming language.
• Tested applications in different types of browsers (cross-browser testing) and versions, such as Internet Explorer, Firefox, Google Chrome to simulate production environment.
• Analyzed the specifications from Business and Functional view of the application.
• Monitored the test executions, once the code pushed into Continuous Integration, by running tests automatically in Jenkins.
• Contributed in developing Automation Framework that uses Selenium Web Driver and TestNG framework, using Page Object Model.
• Involved in managing defects and user stories in JIRA tool.
• Created automation scripts using Selenium Hybrid and Data-driven development framework.
• Worked in Agile environment, as a part of the Scrum team participated in daily standup meetings, sprint planning and iteration review meetings.

Confidential

Country Head

Responsibilities:

• Setting up centres in India, Philippines, Pakistan, Srilanka, UAE and Iran.
• Plan collection policies and processes and check its implementation.
• Encourage and train the Team to ensure SLR’s are met.
• Appraise and evaluate Team member's performance and offer counseling.
• Develop and manage collections and programs.
• Conduct meeting with Clients and handle all queries.
• Setting centre level Targets in accordance to the requirement of the Clients.
• Approving Incentives of managers and centres within the stipulated budget.

Confidential

Process Leader

Responsibilities:

• Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching,,, and corrective action plans.
• Perform quality checks, develop and review performance reports, identify areas to improve, and implement measures to improve performance levels and meet objectives.
• Conduct group sessions on financial products and services.
• Develop sales techniques of each customer service representative to drive revenue growth .

Confidential

Team Leader

Responsibilities:

• Handle a team of 30 executives in an Outbound Sales process.
• Motivated and Trained the team to achieve their Sales per hour(SPH).
• Conducted daily briefs and debriefs to encourage the team to attain the companies SLR.
• Monitored calls and gave feedback to improve efficiency. Ensured the team adheres to company policies and procedural guidelines.
• Was the ‘Goto’ person for all new Team Leaders.
• Commended by MBNA for an outstanding performance.