QA Test Analyst Resume Portsmouth, NH - Hire IT People

SUMMARY:

me Confidential a solid fundamental in web design and a proven print design background, paired wif teh capability to implement distinct visions.
Strong noledge of content management systems as front - end web development is my focus. me have a keen ability to code wif UI/UE principals in mind. me am a distinctively creative individual wif exceptional collaborative and interpersonal skills, naturally working both individually and on teams to achieve results.
Wif over a decade of collected experience in diverse roles, me am excited to now be channeling dat directly into teh expanding world of teh web.

TECHNICAL SKILLS:

MOBILE: L Quality Assurance,Functional Testing, Defect Reporting, iOS / Android, Perfecto Mobile

MOBILE WEB: Web Design, CSS3 & HTML5 WordPress, Javascript (basic), Responsive Design

WEB: MEDIA, Adobe CS, Print Pre-Production, Video Editing, Marketing Collateral, Logo & Illustration

PROFESSIONAL EXPERIENCE:

Confidential, Portsmouth, NH

QA Test Analyst

Responsibilities:

Design of targeted user-case scenarios to document, manage, and focus resources on all UI & brand alignment issues.
Executed functional testing & resultant defect traceability reporting in a production environment, to defined requirements.
Compatibility & UI testing of 2 relational iOS mobile apps for iPhone & iPad, wif daily Agile team phone conferences.

Confidential, Newington, NH

Responsibilities:

QA of PF HQ mobile app & website, wif set specifications, working closely wif BA’s and developers on technical solutions.
Responsive Design system testing (Android, iOS, IE, Chrome & cross-platform), on both Drupal website and optimized app.
Built out component testing parameters, test cases, and user stories for positive/negative testing.

Confidential, Portsmouth, NH

Front End Web Developer

Responsibilities:

2015 - Built and set-up hosting for own responsive website, using text-editor only. HTML5, CSS3, Javascript, Dreamhost.
WordPress CMS for portfolio site and also for maintenance on several contracted design websites.
Web Design wif a focus on engagement, user experience and clarity.

Confidential, Portsmouth, NH

Customer Care Consultant

Responsibilities:

Inbound call center, answered inquiries regarding Federal employee and retiree insurance accounts.
HIPPA, Sharepoint ticket management, client business facilitation, clear issue documentation and discernment.

Confidential, Stratham, NH

Junior Graphic Design Contractor

Responsibilities:

Translated templates from physical designs to digital drafts, then refined for visual sales presentations (InDesign).
Developed digital updates for 2008 apparel clog, online & printed. Kept Excel updated wif changes.
Industrial Designers & Creative team collaboration: used Illustrator to integrate new details into prep files.

Confidential, Dover, NH

Help Desk Representative

Responsibilities:

Routed internal calls / emails for IT and Facilities departments, kept consistent status reports on equipment & maintenance.
Created and managed tickets for PC fixes, projector reservations, printer cartridge orders.