SUMMARY:

• A multi - talented Engineer with 14+ years of experience working in Confidential as Lead software quality control, experience in Software Testing (Manual and Automation) with a solid understanding of Test Planning, Test Design, Test Execution and Defect Reporting Tracking.
• Consistently recognized as one of the best performers, received numerous recognition from customers.
• A highly motivated team player with excellent communication skills, and a strong desire to utilize technical expertise in the field of software testing.
• Extensive problem solving experience for software quality control
• Worked as a QA, System analyst, and test lead
• Great customer interaction skills
• Solid test methodology skills and practices
• Expertise in developing Technical and Functional Reports and documentation
• Expertise in Understanding and Analyzing Test Requirements, Tracking changes and maintenance of Test Requirements.
• Well acquainted with all phases of SDLC and STLC.
• Have worked as a Test Engineer under Agile software development methodology.
• Involvement in Test Estimations and Test strategy implementation.
• Hands-on experience using scripting languages like batch script and powershell script.
• Proficient in devising all the artifacts of testing such as Test Scenarios, Test Cases, Defect Reports and Test Summary Report
• Good experience in Azure VMS deployment and maintaining.
• Strong Experience in SQL, python and Git Repository.
• Self-motivated, energetic and highly ethical in all work related assignments thus able to immediately contribute to corporate goals and object
• Good written, communication, interpersonal skills, proven team player with an analytical mind bent to problem solving and delivering solutions.

TECHNICAL SKILLS:

Testing Tools: Confidential Proprietary Tools Confidential, TREX, Argus, Product Studio, TFS, (Team foundation server), Visual Studio, T-Shell UI, Fiddler, OneNote, Powershell, VSO,KD/WinDBG. Bugger, ATLAS Studio, MRUI, WRV

Programming Language: SQL, Power BI, Python, XML, JSON, HTML, JavaScript

Databases: Oracle and MS SQL Server

Operating Systems: Windows 95/98/2000/XP/7 and Windows NT, Vista, MAC

Python Projects: Python data science project

Version Control: Git & Git Hub.

Scripting: Batch Scripting & POWERSHELL scripting

PROFESSIONAL EXPERIENCE:

Senior software Test Engineer

Confidential

Responsibilities:

• Tested Confidential Team’s application on IPPhones for partners
• Triaged manufacturing software problems prior to production rollouts
• Manage the status of defects and changes in VSO and provide updates to the team on a daily basis
• Mentor testers within sphere of influence and drive continuous improvement in areas such as test plan, test approach, and other best practices

Senior software Test Engineer

Confidential

Responsibilities:

• Make copy of existing test configuration
• Create power BI report to understand business objectives and develop value-added reporting and provide ad-hoc data extracts and analysis
• Update current test configuration to adapt to the changes in the system
• Create new test configuration base on customer request
• Enable or disable test on developing branches
• Coordinate with ES developers when customer is requesting a whole new test scenario.
• Able to diagnose windows system issues
• Able to read and understand JSON, XML and common script files
• Convert old test form physical machines to use virtual machines
• Hands-on experience using scripting languages like batch script and powershell script.
• Hands on Experience in Designing and Executing the Automation scripts using Selenium WebDriver with TestNG.

Senior Software Test Engineer

Confidential

Responsibilities:

• Responsible for test job modification based on the requirement in Confidential .
• Triage failures to perform root cause analyses
• Developed scripts with Windows PowerShell to automatically configure the latest windows build.
• Help team to adds value, increase productivity to throughout the project.
• Good Experience in API Testing using Postman.
• Involved in analysing the bugs logged by Test Engineer and help developer in fixing it.
• Troubleshooting test bugs and fixing them.
• Preparing local setup and validating the bug repro.
• Taken care of required interactions with customers.
• Updating project manager regularly about the progress of testing activities.
• Develop test cases and prioritize testing activities.
• Execute all the test cases and report defects, define severity and priority for each defect.
• Implementing various testing methodologies and strategies
• Carry out regression testing every time when changes are made to the code to fix defects.
• Develop best practices to improve testing quality.
• Investigate test problems and implement solutions.
• Hosing and maintaining vms for latest windows build on AZURE environment.
• Monitor and track the status of test defects until closed.
• Prepare failure analysis report and provide corrective actions.
• Created the report to display testing activities like testing results, test case coverage, required resources, defects discovered and their status, performance and baselines using SQL and power BI
• Extensive experience analyzing data including SQL to generate BI reporting delivered to Senior Leadership twice on weekly basis in order to improve SLAs/KPIs.
• Configuring Windows machines (adding/releasing) based on the daily needs
• Starting automation runs, execute manual test cases, and monitoring execution of automated test cases in Windows client/server environment.
• Debugging ‘application crashes’ and providing firsthand information to the Feature Team.
• Perform full first level triage on failures in the machine setup, also manage hardware issues, working with lab to ensure machine uptime.
• Applying quick mitigation for failures related to infrastructure (shares, LLUs etc) and unblock the runs
• Make fixes to Confidential jobs for eradicating failures and improving reliability for CXE (Customer Experience Engineering)

Software Test Engineer

Confidential

Responsibilities:

• Key Tester for first release of Cortana in Windows Phone covering all the use cases, detected 1000+ software quality issues in six month time
• Extensively worked with Program Management and Development team to enhance functionality to make the application user friendly
• Received multiple awards and recognitions for logging highest software defects
• Familiar with Test Pyramid and Layers of Functional Testing
• Performed testing of Windows Phone 8 Bing search and Map applications
• Smoke testing, Adhoc testing, Stress testing applications.
• Worked closely with development team for creating test plans, reproducing bugs, regressing bugs, and once fixed closing the bug.
• Tested all applications against mobile, laptop, surface, desktop, and many more.
• Analyzing server logs to provide as much detail as possible in bugs
• Creating in-depth documentation to assist future testing efforts

Software Test Engineer

Confidential, Redmond, WA

Responsibilities:

• Extensively worked on Confidential Product Studio to review and understand the reported issue and create actionable triage for the product team
• Suggested and implemented multiple improvements to the triage process to increase weekly bug triage count by 50%
• Achieved weekly bug Triage count of 500 during peak product development cycle.
• Provided a clear path of feedback from the customer to the product team and back to the customer.
• Delivered weekly reporting to the stakeholders of the triage status and feedback levels.
• Upgraded thousands of Windows phones to 7.5(Mango) release on time with zero reported customer issues
• Manually tested the key scenarios on phone to make sure the upgrade is successful.
• Managed Phone Inventory and provided weekly report on upgrade status to key stakeholders