SUMMARY

• Having 12 plus years of experience in IT experience in complete SDLC and STLC.
• Have 9 years of QA Lead experience in managing QA teams
• 11 years of good experience with co - coordinating and working experience with on-site and offshore teams.
• 10 Years of P&C insurance / re-insurance testing and managing experience.
• Have 3.5 years’ experience in Pega PRPC 6.1SP2 application testing in insurance domain.
• Have 7+ years of experience in GuideWire ClaimCenter, PolicyCenter and BillingCenter testing and leading.
• Have 3 years of experience in Mitchell Medical Decision Point, Mitchell Appraisal, ClaimIQ, Service center applications testing.
• Participate in Client visits and provide the testing life cycle process and testing tools used as part of test management.
• Strong Quality testing experience in Re-Insurance claims/Policy/Billing, banking/loan applications, P&C Claims, telecom ticketing, standalone and Web applications.
• Prepare Test Estimations, Gap Analysis, Test planing, Test Strategy and Test Specs for small, medium and large applications and running through the project towards a successful closure.
• Involved extensively in Functional, Integration, Regression, Black Box, Defects testing, Web services, Product, solution, Authentication & Access control testing, Security testing, DB testing, UAT and Smoke testing.
• Work on the Test Planning/managing, resource allocation, resource planning, estimations prep, invoicing and managing the teams.
• Expertise in reviewing requirements for their correctness, completeness, consistency and testability.
• Good RDBMS skills in back-end testing using SQL queries.
• Experienced in Agile, Waterfall, V-Model and refined form of V-Model testing.
• Established and maintained productive working relationships with management, clients, project team members, QA testers and other groups.
• Good Team Lead with Good Communication and analytical skills.

TECHNICAL SKILLS

Testing Management: HP ALM 12.x/11.x/10.x/9.x, MS Team Foundation Server, BugZilla, JIRA, HP TestDirector8.0/6.0

Testing: Web Based Testing, Client/Server Testing, DB testing, Data Warehouse Testing, API Testing, Service testing, etc.

Products: GuideWire ClaimCenter 8.x/7.x/6.x/5.x, GuideWire PolicyCenter 8.x, Guidewire BillingCenter 8.x, GuideWire Data Hub, Mitchell Medical, ISO, Pega PRPC 7.x, Pega PMF 6.1 SP2, Pega TMF 6.1 SP2

Project Management Tools: MS VSTS, MS SSRS, MS office tools, VSS, SQL* Loader, Altova XML Spy, Mindreef SOAP tool, Planview, SOAPUI, MS-SharePoint, MS SQL Server, EScrum, Team Forge

Internet Tools: HTML, XML, VB Script, WSDL etc.

Databases: MS SQL Server 2014, Oracle 8i/9i/10g, MS Access, DB2

Protocols: TCP/IP, HTTP, HTTPS, SOAP, .Net Web Services and MQ

PROFESSIONAL EXPERIENCE

Confidential

Test Manager

Responsibilities:

• Prepare Release level Test Plan and Test Strategy for claim systems, Documents production & Management
• Prepare ROM and Detailed test estimations and provide them for client approval
• Responsible for the Claims testing delivery and Onsite and offshore engagement (includes Test estimations, planning, managing scope, budget, staffing, onboarding etc.…)
• Reviewing test plans and Strategy with BA’s, SME, Dev and PM’s.
• Work on the testing of the key integrations of Claims from onshore.
• Work simultaneously on multiple projects and ad-hoc tasks
• Review offshore query logs on requirements and provide the resolutions.
• Communicate the status to Project managers, SME’s and Clients on daily basis on the work progress.
• Prepare Test closure report and update the regression suite with the latest release items
• Work on updating the regression suites on every release basis to make it strong for further releases regression testing.
• Work closely on the production support tickets if any of the tickets needs immediate testing needs.

Project Technologies/ Products: Pega PRPC 7.x, Java, .Net, Web services, Mule soft services, Mainframes, IE 11.0, Windows 10, MS Office 2013, MS SQL server, DB2, SOAPUI, Share Point, HP ALM and UFT.

Confidential

Test Manager

Responsibilities:

• Prepare Release level Test Plan and Test Strategy for GuideWire claim/policy/billing systems, Documents production & Management
• Prepare ROM and Detailed test estimations and provide them for client approval
• Responsible for the GuideWire ClaimCenter, Contact Manager, PolicyCenter, BillingCenter production support testing delivery and Onsite and offshore engagement (includes Test estimations, planning, managing scope, budget, staffing, onboarding etc.…)
• Reviewing test plans and Strategy with BA’s, Dev and PM’s.
• Work on the testing of the key integrations of GW PC/BC/CC from onshore.
• Work simultaneously on multiple projects and ad-hoc tasks
• Review offshore query logs on requirements and provide the resolutions.
• Communicate the status to Project managers, SME’s and Clients on daily basis on the work progress.
• Prepare Test closure report and update the regression suite with the latest release items
• Work on updating the regression suites on every release basis to make it strong for further releases regression testing.
• Work closely on the production support tickets if any of the tickets needs immediate testing needs.

Confidential

Test Manager

Responsibilities:

• Participate in requirements gathering session with SME’s and Clients
• Prepare and share the estimations, test plan and strategy for the projects handling.
• Review test plans and Strategy with Clients, PM’s and SME’s.
• Work simultaneously on multiple projects and ad-hoc tasks/UAT defects
• Working with BA’s and developers to understand the business needs and functional specifications
• Prepare understanding documents and provide knowledge Transition sessions to offshore team on applications.
• Review test execution results with Clients
• Review offshore query logs on requirements and provide the resolutions.
• Communicate the status to Project managers, SME’s and Clients on daily basis on the work progress.
• Prepare Test closure report and update the regression suite with the latest release items
• Conduct the defect triage meeting and get the updates from all the team members on the defects.
• Baselining production performance results and creation of suitable test approach for performance testing
• Perform defect postmortem after every iteration to identify the causes for missing defects by testing team.