SUMMARY

• Overall 10 years of professional experience as Application Software Test Manager, Test Lead and a Quality Analyst.
• Proficient in both manual and automated testing process with Interactive Tools (Quick Test Professional, UFT, JIRA, ALM, IBM Rational tools, and HP Quality Centre) in Financial, Government and Hospitality organizations.
• Expertise in Test Planning, Test Case Design, Test Environment Setup, Test Data Setup, Defect management.
• Experience in analyzing business specification documents and managing project deliverables.
• Experience in Functional, Unit, Integration, Regression, GUI, Back - end, UAT and Performance testing.
• Extensively worked in the entire Software Development Lifecycle (SDLC) life cycle, i.e, System Requirements, Design, Architecture, implementation testing and maintenance.
• Good understanding of RDBMS- Relational Database Management Systems and worked on different databases like SAP HANA, NLS, Oracle, SQL Server, Appian and DB2.
• Hands on experience on Waterfall, Agile and Kanban methodology.
• Excellent oral and written communication skills with strong problem solving skills and a result oriented attitude.
• Keen attention to detail/accuracy and ability to function in a stressful environment.
• Experience with SAP BW, SolMan, GRC, HANA, NLS, ETL, Cloud, JAVA and Autosys testing.
• Extensively involved in testing Client/Server and SAP applications.
• Working knowledge on Oracle and SQL Server Technologies based Projects.
• Worked closely with development and Technical Support teams to resolve quality issues.
• Experience in System Administration and Awareness on various Network Environments.
• Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies.
• Performed risk analysis and reduced security violations across 5 applications by 20% as an analyst responsible for maintaining data integrity and security
• Analyzed trends and performance in overall testing process of reporting services tool to facilitate strategic recommendations and improve efficiencies.
• Experience on using the various Monitoring tool during test execution to identify the Performance Bottleneck.
• Experience in debugging script, adjusting Runtime setting in Vugen and executing the scripts.
• Experiences in creating script for SAP BPC reports through EPM excel add in using Fiddler and BPC toolkit.
• Strong knowledge in Six Sigma, LEAN.
• Experience in Testing of E-Commerce and Accounting Systems.
• Experience as Test Manager and onsite/offshore coordination.
• Experience with Environment Management, Software update Coordination.

TECHNICAL SKILLS

RDBMS Databases: SAP HANA, MSSQL, Oracle, DB2 and DB6, Appian, Workday, Salesforce

SAP Solutions: ECC Net weaver, BW, Solution Manager, Ariba

SAP Components: ECC, CE, PI, BI, BW, BPC, Bex, EPM, NLS

FICO Configurations: GL, FA, AP

Tools: JIRA, Confluence, ALM, HP Quality Center, IBM Rational tools, Load Runner, Performance Center, and QTP/UFT, SAP BPC, SAP Solution Manager, UFT, QTP, ALM, Abnitio, Workday

Defect Tracking: Test Tracker, Quality Center, Defect Tracker, ALM, IBM Rational tools, JIRA, QTP, UFT, VSTS

MS Office: Word, Excel, Project, Power point, Visio

Languages: SQL, PL/SQL, VB script.

Operating Systems: Windows, UNIX, AIX, LINUX.

Methodology: Waterfall, Agile, Kanban

PROFESSIONAL EXPERIENCE

End to End Test Lead/Stakeholder Management

Confidential

Responsibilities:

• Was Involved in Data Migration projects for Peoplesoft system to Cloud based Workday.
• Conduct sessions with consumer teams to engage them in the project
• Coordinate with downstream applications for End to End Integration Testing
• Define a robust process for Integration Testing
• Publish testing status reports to all critical stakeholders
• Involved in Testing, Coordination for about 160 integrations, for which Workday and it’s Data Mart are the source.
• Experience with Workday’s HCM modules (Core HR, Benefits, Finance, Recruiting)
• Lead and delivered to end-to-end platform integration work stream, from proposal through execution
• Worked closely with internal and external technology stakeholders to ensure effective integration approaches.
• Proactively monitored in-place integrations and address day-to-day support issues.
• Demonstrated ability to drive complex efforts to success using effective communication and influence.
• Ability to execute an aggressive agenda within a rapidly changing environment.
• Experienced in executing within cross-functional teams.
• Strong quantitative and problem-solving skills, where I was able to analyze large datasets, extract insights and proactively communicate those insights.
• Superior interpersonal and communication skills with proven ability to work successfully within and across teams.
• Ability to build relationships at all levels in the organization.
• Provide subject matter expertise on key business process decisions related to industry and/or Workday functional areas
• Experience leading large scale teams across, Scrum, E2E and UAT testing for Workday implementation.
• Proven ability in defining requirements, test strategy, testing, training, and support procedures under multiple deadlines
• Worked on Building Partnerships, identifying opportunities and proactively collaborating and building strategic partnerships with various departments to help achieve business goals
• Coordinated and setup of Internal and External file transfers protocols for any Downstream Integrations from Workday
• Assist the client and the Integration team with configuring and testing integrations between Workday, financial systems, and other 3rd party/custom solutions
• Provide subject matter expertise on key business process decisions related to industry and/or Workday functional areas
• Experience leading large scale teams across, Scrum, E2E and UAT testing for Workday implementation.
• Proven ability in defining requirements, test strategy, testing, training, and support procedures under multiple deadlines
• Coordinated and setup of Internal and External file transfers protocols for any Downstream Integrations from Workday
• Worked on Integrations and data validations involving multiple systems which were SAP, Salesforce driven

Project Lead/Vendor Manager/UAT Coordinator

Confidential

Responsibilities:

• Responsible on Standardizing and Improving IT PMO Process deliverables for testing visibility across multi team leadership teams.
• Was Involved in Data Migration projects for Medicare Advantage beneficiaries and transitioning data from one system to another.
• Planned and Implemented Vendor Work Transition to Client’s knowledge base
• Involved in Dev/QA processes and methodologies including participation in Holding Daily Stand up meetings, Story planning, Grooming Sessions, Three Amigo Meetings, Technical Elaborative Sessions, Retrospectives and risk mitigation skills with the extended team.
• Worked closely with various stakeholders like Project Managers, Technical Managers, Scrum Masters, Product Owners and Business Managers in planning, scheduling, developing, and executing tests
• Assisted in implementation of Appian solutions along with subject matter expertise.
• Prepared detailed and accurate technical documentation relating to Appian designs and reports.
• Worked with Appian Support Team for Product Issues and System performance tuning
• Planned and tested new Appian path deployments
• Worked on Point to Point Interface configurations
• Worked on a Windows and Linux based operating system for Patch updates and Validations
• Did Firewall testing post Implementations
• Responsible for conducting walk through and discussions on the requirements with the clients and business analysts.
• Involved with BSA and Business Analysts to streamline requirement gathering to take it towards the direction of Behavior driven testing Approach
• Good experience as SOAP Web Services Tester
• Great expertise in testing web services via SOAP, using the open source testing tool SoapUI
• Has good knowledge of web technologies like Web Services, SOAP, XML, HTML
• Coordinated and Worked with Automation with UFT/QTP, Selenium, Cucumber tools.
• Experienced on demonstrating the Automation Framework in QTP/UFT to client and driven project status calls with client
• Working experience on Data Driven and Keyword driven frameworks in QTP/UFT.
• Hands-on coding experience in scripting language- VB Scripting
• Analyzed requirements and determined testing strategy, test scenarios.
• Wrote PL/SQL module to migrate and reconcile data from third parties into database.
• Migrated legacy system data into Oracle Database that customer service and sales representatives could access for wide range of services.
• Created multiple programs to ensure correct data transfer and communications between Oracle database and SQL Server ERP system
• Responsible for Testing Co-ordination across Vendors and Client teams
• Responsible for Functional, Integration, and Regression testing.
• Coordinate with performance Team to eliminate and improve bottlenecks in System Performance
• Created functional and regression test cases for new and existing features from User Stories in Agile development environment
• Prepared Test Planning, Test Result Summary, Defect/Bug Analysis Reports and presented with exclusive graphs in excel sheet for all runtime metrics to the Management and Business partners.
• Responsible for Defect/Bug tracking and management process.
• Performed Sanity Testing, Data Driven Testing, Ad-hoc Testing when required.
• Performed system testing to ensure the validity of the requirements and mitigation of risks prior to formal acceptance.
• Created Pivot tables and Charts for the Risk Analysis of Provident transactions/Customers.
• Coordinated and tracking External teams for User Acceptance Testing with UAT test scenarios.
• Managed Test Scripts in JIRA, and schedule them for appropriate testing cycles.
• Extensive knowledge on Confluence for Document Management.
• Extensively used automated test tools like WinRunner and QTP/UFT for Functional and Regression Testing.
• Experience in Preparation of Automated Tests within the Keyword driven automation framework.
• Good Expertise in VB Script and Automation Infrastructure Development.
• Good Exposure in Using of QTP/UFT Integrated Environment (Step Generator, Synchronization, Actions, Recovery Scenarios and Methods etc.).
• Experience in Descriptive Programming using QTP./UFT.
• Experience in executing SQL queries in order to view successful transactions of data and for validating data.
• Good expertise on Exploratory Testing using Domain Knowledge.

Project Test manager / Test Coordinator/ Release manager

Confidential, charlotte, nc

Responsibilities:

• Responsible for QA processes and methodologies including participation in requirements sessions, work effort estimations and risk mitigation skills.
• Worked closely with various stakeholders like Project Managers, Technical Managers and Business Managers in planning, scheduling, developing, and executing tests
• Responsible for conducting walk through and discussions on the requirements with the clients and business analysts.
• Analyzed requirements and determined testing strategy, test scenarios.
• Responsible for Testing Co-ordination with various other projects Responsible for Integration testing.
• Developed Automated Test Scripts for Functional Testing using QTP.
• Responsible for Data Migration Testing, Functionality, Interface, and Regression testing.
• Extensive ability to analyze any failures or performance concerns form ECC postings and work with respective teams
• Identify and eliminate performance bottlenecks during the development Lifecycle
• Develop and implement load and stress tests with LoadRunner, and present performance statistics to application teams, and provide recommendations on how and where performance can be improved
• Monitor and administrate hardware capacity to ensure the necessary resources are available for all tests.
• Used FTP and SFTP file protocols for file transfer relation to data flowing from upsteam to downstream legacy systems.
• Responsible for monitoring various SAP environments using T Codes in SAP GUI
• Created functional and regression test cases for new and existing features from User Stories in Agile development environment
• Hands on experience in monitoring and analyzing BPC Planning and Consolidations
• Experience in Data management and loading of transaction data to BPC using the data transformation, Master Data. loaded to BPC Dimensions and Data validations.
• Worked on a Windows based system for Patch updates on various upstream and downstream systems and their related Validations.
• Worked with SAP Portal, MDM, BW Development and SAP basis team to test and analyze the results.
• Involved in through monitoring of Application and Database Server using the SAP T-Codes and collected the metrics and recommended for performance improvement.
• Good experience in monitoring and analysis of ECC batch processing
• Involved in monitoring the various SAP environments using the T codes in SAP GUI 7.20
• Good hands on experience in monitoring and analysis of BPC - Planning & Consolidations
• Parameterized large and complex test data to accurately depict production trends.
• Worked with FIG (Finance Interface Gateway), ETL, Autosys, Insight, GRC, SolMan and FPP systems.
• Provide statistics on the buffers, workload processing, CPU and memory utilization, database activity, system errors, table locks and ABAP dumps.
• Extensively worked on InfoObjects, InfoSources, Transfer structures, Communication structures, Standard and Custom InfoCubes, Data Store Object (DSO).
• Experience in Data loading, Monitoring and Scheduling jobs using Process Chain.
• Performed data extraction, transformation and loading from SAP and non-SAP source systems into the SAP BW.
• Used Load Runner to minimize testing cycles, optimize performance and accelerate development and execution of test cases, scripts of Smoke, Load and Performance testing.
• Prepared Test Analysis, Test Result Summary in html Reports and presented with exclusive graphs in excel sheet for all runtime metrics to the Management and Business partners.
• Responsible for Defect tracking and management process.
• Involved and responsible for Documenting Defects, Training the Issue and tracking it through resolution.
• Performed Sanity Testing, Data Driven Testing & Ad-hoc Testing when required.
• Experienced in using HP ALM Quality Center and Test Director, Quick Test Pro QTP .
• Extensive work experience and expertise in System testing, Integration testing, Backend testing, Regression testing, Cross Browser testing, and User acceptance testing both small and large scale system.
• Experienced in Defect Management, Establishing Test Standards, guidelines, procedures, Test execution, Documenting and analyzing Test results.
• Was Involved in System Integration testing with multiple third parties teams involved in different phases of the application
• Managed migration projects transitioning external customer data transmissions from legacy dialup to the Host2Host data transmission platform using IP based protocols HTTPS, sFTP, FTP
• Experienced in using HP Application Lifecycle Management tool HP ALM and IBM Rational tools.
• Experienced in validating backend systems like Oracle using SQL Queries.
• Experienced in Creating test script in HP UFT QTP by recording, without recording, modifying manually and running the script in HP UFT 11.5 QTP / HP ALM 11.52 QC saving the results in HP ALM
• Extensive experience in different Databases like Oracle, SQL Server.
• Maintaining the job scheduling database for the automated scheduling system to schedule the execution of application and support batch jobs
• Monitoring the execution of scheduled batch cycles to scheduling requirements, including identifying and investigating overdue jobs
• Assisting the application team in performing problem identification and resolution including batch restarts and reruns and JOB failures
• Strong experience in working with business users for User Acceptance Testing and generated and communicated status report to different organization levels.
• Resolve the UNIX requests or issues for SAP developers.
• Created shell scripts and updated the scripts as per the requirement.
• Developed scripts for inbound and outbound of the data on servers.
• Supported all the UNIX requests for various applications.
• Efficiently managed disk by deleting old log files.
• Extensive space allocation to various applications upon requirement, detaching and clearing the devices if not in use.
• Day to day administration of the Development environment and Test environment systems.
• Experienced in working/coordinating QA efforts with offshore resources.
• Strong Analytical skills, functional knowledge in Financial and E-commerce
• Performed system testing to ensure the validity of the requirements and mitigation of risks prior to formal acceptance.
• Created Pivot tables and Charts for the Risk Analysis of Provident transactions/Customers.
• Performed User Acceptance Testing with UAT test scenarios.
• Managed Test Scripts in Quality Center’s Test Plan & Test Lab modules and schedule them for appropriate testing cycles.
• Coordinated efforts between offshore team and the client.