Salesforce QA Lead Resume

SUMMARY

Over 14 years of experience in Information Technology in areas of application testing, development, delivery, application governance and production support activities
Extensive experience in Software development and QA life cycle
Experience working in Agile Scrum based development environment
Expertise in managing all the phases of testing life cycle - Requirements gathering, defining test strategy and plan, building test scripts, performing test executions, and defects triage.
Extensive core application development experience and well versed with onsite-offshore working model.
Hands on experience on Salesforce lightning component development process (Non-Project - Self Learning)
Very good Salesforce Administrator knowledge
Excellent experience in managing team working at onsite and offshore

TECHNICAL SKILLS

Operating System: Windows, UNIX, IOS, Android

Language: C, C++, Visual Basic 6.0, VC++, Java

Testing Tools: Selenium - BDD Framework

Agile Tools: Rally

Web Debugging Tool: XPath, Firebug

Project Methodologies: Agile-Scrum, Waterfall

ERP: Oracle Enterprise, Oracle EnterpriseOne, Salesforce.com CRM.

RDBMS: Oracle 8, MS Access

PROFESSIONAL EXPERIENCE

Confidential

Salesforce QA Lead

Responsibilities:

Responsible for end to end Lightning migration functionality testing and deliverables
User story assignment to Salesforce QA Onsite and Offshore team
Performing the defect review, conducting review meetings with the Client Manager, DevTeam and other business stake holders
Responsible for certain Salesforce administrator activities for the QA team, like managing the users, profiles, Roles
Creating defects in ALM, reviewing the defects and sharing with business stake holders
Creating new reports and dashboards for the testing team based on the user story
Responsible for loading the test data into the QA environment for the testing team
Conducting weekly review meeting with the QA director reviewing the project progress and challenges
Responsible for work assignment and team’s productivity
Performing the regression testing
Primary point of Communication & Coordination for all testing activities & testers.

Confidential

Quality Engineer

Responsibilities:

Participate in Scrum meetings, understanding the business requirements, creating the test scripts for the functionalities, testing the functionalities and defect tracking, working closely with business, development, offshore team and the implementation teams
Responsible for team’s quality and operational excellence, creating a consistent process for assessment and improvement.
Managing and planning day to day test activities for the onsite and offshore team
Responsible for the complete QA deliverables of onsite and offshore team
Develop Test Plans, Test Strategies, Test Scripts and Scenarios, Test Data.
Working closely with ePro developers on the User stories
Primary point of Communication & Coordination for all testing activities .
Work closely with offshore Co-Ordinator; Project Leads and other QA Leads to assist in writing the test cases.
Involved in building the framework and creating selenium automation for one of the ePro addon application.
Demonstrating the User stories to the Product Owner and other business stake holders and the Sprint review
Sharing weekly defect metrics and project highlights to Confidential and TCS management teams.

Confidential

Senior QA Analyst

Responsibilities:

Participate in Requirements Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
Suggest appropriate framework/tools and techniques to provide automation solutions for Current applications
Develop Test Plans, Test Strategies, Test Scripts and Scenarios, Test Data and Traceability Matrix.
Primary point of Communication & Coordination for all testing activities & testers.
Coordinate team of testers and activities across all modules.
Provide training and assistance to testers to ensure they are following testing and defect reporting standards and processes.
Follow up with the Onsite, BA, Dev team on the requirement, defects and queries
Attend testing meetings and group face-to-face meetings for test cases and ADS walkthroughs.
Produce daily and weekly status reports to provide percentage completion and actual deliverables.