SUMMARY

• Over 16 years of diversified IT experience in system analysis, design, defining QA Procedures and methodologies across various projects and environments with experience in Quality Management and testing of Enterprise applications based on Desktop, Commercial Web - Based, mainframe, Healthcare, banking, finance, utilities and ERP applications.
• Subject Matter Expert (SME) in Accessibility testing - provided training to Confidential resources on fixing accessibility issues in public facing websites and PDF documents, assisted staff in creating accessibility compatibility website and documents as per AB434
• An accomplished project and people lead / coordinator with extensive experience in leading team, requirements definition, software testing, and quality assurance in a variety of industries, including insurance, financial services, telecommunications, government, utilities, Internet, and e-Business.
• Experienced in developing, training and implementing comprehensive SDLC and test methodologies.
• Specialized experience working on large scale development and Migration projects with in-depth technical expertise in test automation framework design, development experience using Business Process Testing (BPT), Proactive automation, Function Library, Data Driven and Hybrid models
• Extensive experience in various methodologies such as agile test methodology using SCRUM, V-Model, waterfall, spiral, RUP, ad-hoc, validation testing and gap analysis techniques.
• Experience performing code review and technical readiness of the application components and validating semantic HTML elements incorporated across the application.
• Expertize creating accessibility solution - knowledge sharing of updated accessibility regulations defined by State and Federal governments, defining process to achieve accessibility compliance levels, creating accessibility test strategy, creating roadmaps, assess current accessibility standards of all applications.
• JAWS certified accessibility testing specialist. Trained state resources on accessibility testing.
• Extensive experience performing Accessibility and usability testing test plan, test strategy documents following guidelines from WCAG 2.1 (Compliance Level - AA), Section 508 standards, ARIA structure with respect to Government Laws and regulations - Rehabilitation Act of 1973 and Assembly bill - AB434.
• Expertize providing training to state resources on using various accessibility test tools such as Screen reader - JAWS - screen reading, Dragon- voice recognition, Color Contrast Analyzer, Zoom Text and NVDA
• Experienced in planning and executing tests from large system wide tests (SIT, BAT, UAT, etc.) to individual functional tests and regression tests.
• In depth technical knowledge and understanding of Data Warehousing, Data Validations, SQL, and Hadoop.
• Developed inspection instructions, Quality Assurance and Quality Control procedures and performed audits per industry standards.
• Hands on accessibility testing and usability testing experience using wide variety of tools such as JAWS, Zoom Text, WAT, WAVE, Color Contrast Analyzer, Acc Checker, talkback, etc.
• Extensive experience testing multimedia audio and video content for accessibility compatibility - Synchronized captions, text transcripts, audio and video descriptions, visual presentations.
• Hands on Test automation expertise using Unified Functional Testing tool (UFT / QTP), and HP Performance center for performance testing.
• Experience analyzing load test patterns, create real time load test scenario in the performance center, Create Vu-Gen scripts and test data, configured test scripts using parameterization, correlation and setting up environment for multiple releases.
• Proven hands-on experience with quality assurance practices, including project plan development, test strategy development, test plan development, test case & test data review, and test automation.
• Experienced in defining, designing, creating, & executing performance tests, including load tests, volume tests, stress tests, endurance tests, scalability tests, etc.
• Design, Develop, testing and automation of backend web services (RESTful and SOAP) for CQIT application using Ready API/SOAP UI, Postman and REST clients.
• Extensive experience working with ITIL V3, ISO Standards for testing of ERP, Client server Web Based applications.
• Experience in trouble shooting data loss issues, performing dataflow batch job runs, monitoring data captures.
• Experience in implementing SOA Testing Methodology and applying SOA testing governance across all SOA related projects at enterprise platform.
• Extensive Experience in testing web services API, client/server Web-based applications with WSDL using SOAP UI Pro, REST Web Services and designing Web Services Automation SOA framework
• Experience testing large database systems using Oracle developer, Teradata.
• Creative problem solver with advanced analytical, planning, and scheduling skills with a focus on timely delivery.
• Proven experience on Business Analysis, Process Mapping, Road-maps, RFP and vendor management, as-is and To-be, Current state/Future state, Gap analysis, Process Reengineering. Manage complex projects.
• Extensive experience in analyzing business requirements, system requirements, User Interface design, documenting, effort estimation in designing, development, maintenance phases, and testing.
• Quality Management tools Quality Center, Test director, Rational Test Manager, Clear Quest for creating / uploading requirements, creation of test execution plan, creating uploading test cases, logging defects, mapping requirements with test cases using traceability matrix, recognized the priority and severity of the bug with in depth knowledge of the Defect life cycle.
• Strong database skills that include relational data modeling and relational database concepts, data manipulation and data validation using SQL, PL/SQL scripts. Performing back end testing, Database testing, creating complex SQL queries and executing, creating reports.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Accessibility / Usability Test Lead

Responsibilities:

• Working in an agile development process SCRUM environment with frequently changing requirements and features in customizing COTS application and Public facing websites.
• Reviewed application architecture, business requirements for Confidential and its interfaces to various database systems such as HCOTS, CORS and clinical data records management systems.
• Participated in architecture reviews, support forums (specific to Azure Networking, Azure Virtual Machines, Azure Active Directory, Azure Storage) for Microsoft Developers Network including Partners and MVPs and evaluate the accessibility compatibility of all web-based applications.
• As an SME introduced accessibility testing to California - Correctional Health Care Services department, created CCHCS wide accessibility test plan, defined user stories based on the WCAG 2.1 Guidelines and Section 508 standards, ARIA structure with respect to Assembly bill - AB434 and Rehabilitation act of 1973.
• Provided training to the state users on the compliance levels, WCAG 2.0 and 2.1 guidelines, Section 508 standards, accessibility testing tools and technologies - JAWS, WAVE, WAT, Dragon, NVDA, Color Contrast Analyzer and Adobe Acrobat Pro software.
• As a Lead Accessibility specialist, created requirements from WCAG 2.1 guidelines & Section 508 standards, created user stories from requirements and created Accessibility test scenarios, test scripts based on the WCAG guidelines involved in test execution identified issues and proposed a remediation solution.
• Utilized assistive technologies such as various screen readers JAWS, VO, Dragon, NVDA, WAVE and Narrator on various browsers Internet Explorer, Edge, Safari, Fire Fox and Chrome for testing website, PDF documents, non-text content, visual presentation and multimedia audio and video files.
• Expertize in multimedia accessibility compatibility evaluation such as synchronized media evaluation,
• Reviewed code blocks multiple layers and tiers as per requirements (Presentation, Business and Data layers). Reviewed and validated semantic HTML 5 tags and Java scripts and CSS for accessibility compatibility of application. Reviewed the code formatting to improve readability and ensure that there are no blockers.
• Created and implemented accessibility test strategy, baseline accessibility tests, accessibility checklist for initial assessment of accessibility compatibility, generated requirements from WCAG guidelines, created traceability between WCAG guidelines, Accessibility test scenarios and user stories in Microsoft Team Foundation Server.
• Performing Section 508 testing as per the WCAG 2.1 guidelines and following compliance levels AA.
• Performed HTML 5 tags evaluation for semantic accessibility tags, parsing and HTML code structure of user interface components on the webpages.
• Created Accessibility master test plans, created Accessibility user stories based on the DOR checklist, created test cases, working as a single point of contact department wide for accessibility testing.
• Performed accessibility testing on various Public facing website, COTS applications, and evaluated PDF and word documents for accessibility.
• Performance testing of Confidential application using Load runner 12.55 version. Created Department wide Test strategy for performance testing, created V-User scripts, created controller scenarios, designed load test, planned test execution on controller and analyzed test results on analyzer component.
• Performed load testing and stress testing for various multi-tier applications, Configured HP Performance Center controller for running the tests and created Load Runner Vu-Gen scripts, perform test mix on different Load generator machines.
• Developed and executed test cases for EWS (Enterprise Web Services) /XML / SOAP and RESTful services using SoapUI tool.
• Created Test Plan, Test Case, Test Scenarios, Test Conditions, Defect Reports. Utilized Team Foundation Server as the source for all test management activities such as creating epics, features, user stories, tasks and defects.
• Created Test strategy with testing schedules, roles and responsibilities, project tasks, test templates, risk and mitigation plans, work around solutions.
• Performed Interfaces testing and validation testing from Confidential system to Cerner and Confidential to HCODS databases.
• Follow up and coordinate with System Integrator, immediate and identify gaps, create fit gap document, communicate with project stakeholders, impact on accomplishing business needs.
• Regression, Smoke and Integration Testing of COTS system after installing new builds, creating and executing Test Plans and Test Cases to verify data accuracy, and updating Operational Incident Reports, Stakeholder Implementation Manuals, and COTS tool Implementation Guides.
• Performed testing of web-based applications while adhering to new development standards which involve Microsoft Azure environment, C#, ASP.Net MVC, ASP.Net core, No SQL, JavaScript, jQuery and AJAX.
• Create new records and update existing records using simple / complex SQL queries and run batch jobs and validate the records in database.
• Adhere to HPIT Change Management policies and ITIL Change Management methodology.

Environment: HP - UFT 11, Load runner 12.55, Visual Studio 2017, Microsoft Azure, C#, ASP.Net MVC, ASP.Net core, JavaScript, jQuery, AJAX, HTML 5, XML, Oracle 10g, JAWS, WAT, WAVE, Color Contrast Analyzer, Team Foundation Server (TFS), MTM, share point, IE, Microsoft Edge, Google Chrome, Firefox.

Confidential

Sr. QA analyst / Accessibility Tester

Responsibilities:

• HEMI Project - review business requirements for CalHEERS and Statewide Automated Welfare Systems (SAWS) systems and participated in MEDS functional design document meetings.
• Attend JAD & JAR (Joint Application Development & Review) sessions conducted by various project stakeholders and participated in creating fit gap document, identified requirements and test scenarios.
• Worked in SCRUM based Agile development process for software production, participated in daily SCRUM meetings, followed Agile test methodology during test new features to incorporate in COTS application
• Analyzed impact on COTS applications changes to accommodate new changes to be in sync with all external interfaces such as CalHEERS, SAWS, and County Systems. Worked with System Integrator on accommodating covered CA data elements into HEMI system and on to the County Systems and SAWS interfaces.
• Lead the Accessibility team in assessment of current accessibility standards, identify the issues, defined process to implement accessibility standards in the application, created accessibility test strategy document, test plan, test scenarios, test cases, and created traceability between WCAG 2.0 guidelines, test scenarios and test cases.
• Conducted HTML layer code walkthrough for identifying Symantec HTML tags, AIRA parameters, HTML parsing issues and notified developers using test management tool.
• Worked with developer reviewing code to ensure that the requirements are completely covered by executing components of code and validating against WCAG, ARIA requirements. Checked for HTML Parsing issues, use of semantic HTML tags and verified for the code in sync with existing code patterns/technology for accessibility compatibility.
• Performed PDF document remediation using Adobe Acrobat Pro DC and Access PDF tools assisted executives on creating accessibility compatible PDF documents.
• Collaborate with development teams and make recommendations to materials to meet Federal and Corporate guidelines for accessibility. Worked with team members to provide remediation as requested.
• Performed accessibility testing and usability testing of documents and public facing websites using JAWS, WAT, WAVE and Color Contrast Analyzer tools with respect to WCAG 2.0 and 2.1 guidelines.
• Created release based CalHEERS Test Plan, Test Strategy, Test Scenarios, and Test Cases, mapped test cases to requirements, and prepared test data for execution.
• Performed accessibility testing of CalHEERS application confidential based on the WCAG guidelines and Section 508 standards with respect to AB434 assembly bill.
• Performed User Acceptance testing, Integration test and Regression test on various CalHEERS environments and HEMI environments.
• Performed validation of data elements between MEDS, SAWS and CalHEERS interfaces. Performed validation of Legacy system migration to stand alone web client application built on Angular 5 using Angular Mocks.
• Written the Performance test plan and executed the performance test scenarios using Load runner.
• Developed Vu-gen scripts using Load runner for complex performance test scenarios. Executed different test scenarios and identified the bottle necks of the application using Load runner.
• Execute test scripts on both CalHEERS system and MEDS system to ensure the data integration and validation of transformation rules after the data passed onto MEDS system from CalHEERS.
• Creating Change Request’s User Acceptance Test, System Integration Test execution status reports based on each CalHEERS release schedule from DHCS on weekly and monthly basis.
• Generating reports using Oracle Business Intelligence, OBIE management Reports and validation of data against the staging database.
• Created test scenarios, test conditions, test scripts and test data for both CalHEERS change requests and MEDS systems changes.
• Used Team Foundation Server (TFS) for Test Planning, Test Cases, Test Execution and for Defect Tracking. Created Test execution summary, Test metrics, defects report, Triage meeting reports and communicated to project stakeholders.
• Validated the dataflow from source to target tables by verifying the mappings and transformations in ETL tool, Informatica and scheduled batch jobs in test environments.
• Responsible for creating an automated SOA test (Integration) framework for quickly identifying and troubleshooting issues during integration.
• Test management using Application Life Cycle management (TFS and MTM) tool for creating requirements, test plans, test scripts, generating test results, test reports, status reports.

Environment: HP - UFT 11, Load runner, ACCELA, JAWS, WAT, WAVE, CCA, ASP.Net, C#,, XML, Oracle 10g, JCL, Microsoft - TFS, Visual Studio 2015, share point, Microsoft Test Manager - MTM.