SUMMARY:

• Experienced Software Quality Assurance Professional with 14+ years of demonstrated history of working in the Banking, Insurance and Digital Marketing industries.
• A proven track record in building a top - notch test team with expertise in defining processes and solutions for releasing high-quality software in a fast-paced environment.
• Nominated as 1 of the top 10 Best Tech Managers among 200+ Participants in Toronto (Timmy s 2018)
• Experience in People Management, Project Management and Leading a team of up to 25 Lead QAEs, QAEs and SDETs by promoting career growth, ensure a great team culture and inspire innovation to produce a great product and meet deadlines
• Expertise in Building strong and collaborative cross-functional relationships with Business Analysts, Product Owners, Project Manager and Dev
• Experience in developing and enforcing quality assurance best practices, validating processes, providing documentation, and managing the QA team
• Expertise in SEO, Marketing science tools and techniques to perform SEO tests
• Experience in creating automated framework, implementing load and performance using open source tools which resulted in reducing the cost of regression execution by 80%
• Hands on experience performing Manual and Automation tests (Functional and Non-Functional)
• Expertise in quality engineering processes and methodologies (Agile/waterfall) with the ability to adapt and improvise in various situations
• Experience with programing languages Java and (Learning Python 3)
• Extensive experience with release and project management
• Expertise in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and its process

SKILL:

Test Tools: WinRunner6.0/7.1/7.5, Quick Test Professional, LoadRunner 6.0/7.6/8.0/12 , RationaRobot, Rational Test Manager, Rational Clear Quest, Microsoft Visual Studio, 2013/2015, Rational Manual Test, Rational Functional Tester and VSTS 2008

Bug Reporting: Test Director 6.0/7.1/8.0, Quality Center9/10/11/12(ALM), Rational ClearQuest, Bugzilla, JIRA, Visual Studio (TFS), Test Manager, TestRail, GitHub & ZenHub, Azure DevOps

OS: Mainframe, Unix/Linux and Windows95/98/2000/NT/XP & Windows 7,10 Mac 8.1.2

Web Languages: HTML, DHTML, JSON and XML

DB & Tools: Oracle 7/8/8i/9i/10g, SQL Server7.0, MS Access, SQL Navigator and TOAD

Scripting Languages: TSL, VB Script, Selenium Scripting Language, Java, C# and Learning Python 3

Web Server: Web Logic, Web Sphere, IIS, Apache, Tomcat

Network: TELNET, FTP, HTTP, TCP/IP

Others: HL7 v2.5/v3.0, MS Dynamics, MS Word, MS Excel, MS Power point, MS Front page, MS Outlook, Lotus Notes/Domino, Microsoft Project, SOAPUI and Rational ClearCase, Rational Requisite Pro, Rational UML and Rational Unified Process (RUP)

Developed Automation Framework: Telerik /Nightwatch/ Page Object Model, Data driven, BDD using Selenium, Junit/TestNg, Ant/Maven and Java.

Defect Reporting tool: HP Quality Center 9, 10, 11, 12(ALM), JIRA & Rational ClearQuest, TestRail, Azure DevOps, GitHub & ZenHub, Jira & Zephyr

Automation Tools: Rational Functional Tester, Quick Test Professional, LoadRunner, JMeter, Taurus and BlazeMeter

SPECIALTIES:

• SQL query writing for Backend testing and Data Loading
• Accessibility testing using JAWS & Wave, AODA Siteimprove and ChromeVox
• CMS, Sitecore, Confluence, Figma, Octopus, BrowserStack, Teamcity, Postman, Screaming Frog SEO tool.

EXPERIENCE:

Confidential

Quality Assurance Manager

Responsibilities:

• Leading a team of 25 Lead QAEs, QAEs and SDETs by promoting career growth, ensure a great team culture and inspire innovation to produce a great product.
• Strong people management skills with a proven ability to hire and grow talented programmatic and user-level personnel
• Responsible for developing and enforcing quality assurance best practices, validating processes, providing documentation, and managing the QA team
• Built strong and collaborative cross-functional relationships with Business Analysts, Product Owners, Project Manager and Dev
• Understand product vision and requirements by coordinating with the business and development teams
• Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented
• Expert in delivering software projects with various sizes, with in-house, onshore, nearshore and offshores collaborations
• Developed an automated framework (Nightwatch) using open source and internal tools for Honda, Acura, Canon & Freedom Mobile web applications, reducing the cost of regression execution by 80%
• Extensive experience on CI/CD pipeline for running automated tests and code deployments on UAT and Staging
• Collaborated with the project team to address software issues by providing the bug reports and analysed areas to improve, which resulted in 95% stakeholder’s satisfaction
• Implemented the Load test tool (JMeter) and integrated the tool in the CI/CD pipelines for continuous integration and deployment to evaluate the performance of the apps
• Produced technical solutions reviews for several new client projects, including cost, scope, test plan and release schedule
• Improved average QA time by 40% by introducing SEO tool, allowing more projects to achieve completion on time
• Providing effort estimation for Testing
• Create and maintain Test Plan, Test Strategy, Issue Logs, Project Risk documents and Minutes of Meetings etc. in Project SharePoint and Confluence.
• Conducting Requirements Traceability and Test Coverage Analysis
• Chairing and conducting Risk Based Test calls with all the business and Technology stakeholders
• Preparation of the End-to-End Project Test Reports using standard Test Metrics
• Worked closely with Confidential partners like Honda, Acura, Deloitte (Design Team), Canon and Freedom Mobile etc. to create optimal testing solutions for the clients
• Expert in integrating Automation scripts (Selenium WebDriver API) on Continuous Integration tool Jenkins for nightly batch run of the Script.
• Report to the CTO of the organization and introduced different process and procedures to raise the Quality standards and manage quality control.

Confidential

QA Lead

Responsibilities:

• Lead an outsourcing team of 5 QAEs while simultaneously working on 8 different web application projects and In-house client application projects
• Expertise in black box and grey box testing methodologies, experience with standard QA (Microsoft Test Manager) and development tools, and the ability to operate within short release cycles
• Developed Automation tool (Telerik Testing Framework) to perform functional, API, load and performance testing, resulted in 25% less time to execute regression test cases
• Created a Requirements Traceability Matrix, Mapped Test Cases to Requirements and for Test Coverage in VSO
• Overseeing the development and execution of test plans, monitoring and reporting on test execution and quality metrics
• Used SOAPUI to trigger JSON and XML messages in testing Web Services and Data Validation
• Experience in agile development methodologies with continuous integration
• 100% track record in providing accurate QA estimates which proved as an asset to the project team in meeting the deadlines on time

Confidential

Sr, QA Assurance Analyst

Responsibilities:

• Responsible for development of test strategies and creation of appropriate test harnesses for online quote project
• Performed Functional, Security, Back-end, Cross-Browser, Integration tests and End-to-End testing during different developmental phases using HP’s Quality Center
• Performed Data mapping & Data Validation during back end testing by extensively using SQL in TOAD
• Generated Defect Statistics for each build and participated in Defect Triage meetings
• Automated functionality of the web application using QTP

Confidential

Sr, QA Assurance Analyst

Responsibilities:

• Responsible for testing Registration, Account Maintenance, Content Publication and Integration of portal with Confidential, colleges and Universities using HP Quality Center, HP Quick Test Pro, LoadRunner
• Ability to triage issues, react well to changes, work with teams and ability to multi-task on multiple products and projects
• Through defining and resolving defects, improved mobile site load times by 25%
• Initiated to improve test coverage by making sure all probable test scenarios are included
• Shared technical guidance with two junior Quality Assurance Analysts while leading the QA process for two software projects

Confidential

QA Assurance Analyst

Responsibilities:

• Performed tests on the Financial Planner Portal 2 is a re-engineered application which is developed in .NET
• Identified, replicated, and resolved 200+ errors during the development process, improving software quality and end-user experience
• Expertise in performing tests on various iOS and Android devices
• Performed extensive Backend testing by writing SQL queries using TOAD to ensure the data integrity between frontend and Backend

Confidential

QA Assurance Analyst

Responsibilities:

• Strong organizational skills to track multiple test executions simultaneously and ability to synthesize the results on the TECP project
• Suggested new workflow processes to improve the SDLC process and increased testing turnaround by 15%
• Prioritized and planned the execution order of the test cases in JIRA based on the business priority
• Performed Data-driven testing by using multiple sets of data

Confidential

QA Assurance Analyst

Responsibilities:

• Excellent knowledge in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and its process.
• A strong knowledge on Cross browser testing tool and mobile testing
• Implemented security testing techniques leading to a 5% reduction in software development project cost
• Developed, Customized and Maintained test automation scripts using Quick Test Pro for Functional Regression testing

Confidential

QA Test Analyst

Responsibilities:

• Worked as a QA Test Analyst on Check Order Management (Check Printing) application where I was involved in several phases of testing of Check Printing Application
• Reviewed programming code for errors, resolving 100+ bugs prior to product launch
• Performed quality reviews of design documentation to ensure compliance with project plan scope and requirement
• Developed, Customized and Maintained test automation scripts using Visual Studio Team System for Functional Regression testing

Confidential

QA Tester

Responsibilities:

• Demonstrated experience in measuring and reporting quality-related metrics to identify trends and proactively solve problems
• Responsible for creating Regression Suites using WinRunner and performed Policy Testing using Data Driven Concept
• Strong experience with QA methodologies and software testing techniques and tools, especially for web-based software products.
• Used Quality Center for Test management and generated reports on a daily and weekly basis to update the testing progress to the Test Coordinator

Confidential

Tester

Responsibilities:

• Worked as a Tester on Confidential which is a combination of Issue Tracking, Imaging and Customer Management modules
• Experience working closely with development and business teams
• Performed Functional Testing, Security testing, Integration testing, System Testing, Backend Testing, User Interface Testing, and Regression Testing during the testing life cycle