Senior MDM Architect Resume

SUMMARY

2 years software QA experience specializing in mobile applications and proxy integration
7 years experience working with AirWatch/VMware Workspace One UEM SaaS solution
2+ years experience working with Microsoft Intune
Experienced with Microsoft PowerShell 3.0+
Experienced with administering and migrating users to the Office 365 platform with focus on Teams and Exchange
Experienced with troubleshooting Android and iOS mobile devices
Proficient with troubleshooting Windows 8/10, Windows Server 2008/2012, and Ubuntu operating systems
Proficient with agile methodologies

PROFESSIONAL EXPERIENCE

Confidential

Senior MDM Architect

Responsibilities:

Manage setup of Intune environment, including PKI integration
Manage migration from AirWatch/VMware Workspace One to Intune concurrent with user migration from one Office365 tenant to another (tenant consolidation)
Create and document processes for end - users and help-desk administrators
Leverage Microsoft Graph API to streamline administration, management, and monitoring of Intune environment
Provide white-glove support for pilot user migrations
Assist with training help-desk administrators

Confidential

Mobility IT Analyst

Responsibilities:

Manage setup of Intune environment, including PKI integration
Manage migration from AirWatch/VMware Workspace One to Intune for approximately 10,000 BYO devices
Architect migration from AirWatch/VMware Workspace One to Intune for approximately 10,000 corporate-owned devices
Manage SaaS AirWatch/VMware Workspace One deployment with approximately 20,000 enrolled devices (corporate-owned and BYOD)
Create PowerShell scripts to leverage solution REST API endpoints for automation of operational tasks and to resolve one-off issues
Automated email configuration transition during migration from on-premises Exchange to Office 365 cloud using PowerShell
Executed migration of 35,000 user accounts from Lync 2010 on-premises to Skype for Business Online
Developed user migration plan
Created all scripts for user migration a using PowerShell
Migrated 20,000 users in one week in response to massive on-premises Lync infrastructure failure
Executed multiple POCs to compare different solutions including:
Microsoft Intune and AirWatch
Skype for Business meetings and Cisco WebEx
Skype for Business voice and Cisco Jabber
Tier 3 support for BYOD and corporate-owned mobile devices