TECHNICAL SKILLS

• SAP: SAP ISU, FICA, Billing and Invoicing, BRF+ (Business Rules Framework plus), SAP BW Reporting Tools, JIRA version control, RevTrac Transport control, SAP FI/CO (ERP 4.6C and ECC 6.0)
• Technology: SAP ISU, FICA, Billing & Invoicing, Device Management and FICO, HPQC and other Testing software, MS Office Products, ABAP, SQL etc.

PROFESSIONAL EXPERIENCE

ISU FICA solution Lead Analyst

Confidential

Responsibilities:

• Provided the solution to the Complex Escheatment functionality - that included the escheatment of Cash/Check/Unidentified Payments and Aged credits - based on all the US states and International customers requirements.
• Completed the full configuration and Blueprinting and Enhancement Functional Specifications for Refunds and Escheatment project.
• Lead the onshore and offshore teams through out the whole lifespan of development of Refunds and Escheatment functionality/Project.
• Multiple Enhancements are provided to send/post the Ad hoc and Batch run Correspondence letters (including Due diligence letters based on the threshold amounts, and monthly/date wise requirements provided by all the different US States).
• Provided the solution to deal with locked checks for various reasons such as returned mail etc. for further processing.
• Used multiple tools for Project management like JIRA, Rev-Trac, HPALM etc. to control the Documentation and SAP Transports for proper implementation of project functionality.
• Developed Multiple SOX-Control and Regulatory Reports in various areas Including Specific billing revenues, Security deposit interest, Top KWH Usage and KW Demand, Accounts receivable Aging, Tax exemption, Fixed Rate Revenue, Ineligible Deposit Guarantor Reports, and various others.
• Analyzed the Conversion data in FI and FICA for the Consistency of objects in Legacy system and SAP S4 HANA system.
• Managed the Functional Unit testing, system testing and User acceptance testing for the all the enhancements in Escheatment and Check Refunds functionality.

ISU FICA Analyst

Confidential

Responsibilities:

• Organized workshops to understand the requirement of the client and documented decisions taken and Assigned the Action Items to the Appropriate teams
• Understood the Pain points of the existing Legacy system and tried to eradicate those in new ERP implementation
• Studied and documented the change Impacts on end users and other stake holders and calculated the benefits and risks of new Processes
• Created the Requirement traceability matrix based on the requirements collected from the business owners and other stakeholders
• Assessed the FRICE-W requirements and figured out the requirements; Those are standard SAP/ISU functionality and those are new enhancements needed to be done to accomplish the required functionality
• Collected/Documented Current Business Rules, Audit Control Points, and Legal/Regulatory Requirements such as FERC Reporting and SOX Compliance based on the discussions with the Business Teams
• Created Blueprint Documents s for Unclaimed money, Miscellaneous Postings and Periodic/month end/year end Reconciliation Processes, Payments and Refunds
• Configured the functionality of Documents and Postings, Payments, and Credit and collections functionality
• Triaged Key Performance Indicators and Process improvement points from existing system
• Lead the Effort of functional and Integration testing cycles by creating the Testing scenarios and test scripts for Complex positive and negative testing requirements
• Analyzed the Reporting requirements and merged the multiple reports into fewer key reports to improve the efficiency and reduce the redundancy of Reporting system

Test Co-Ordinator

Confidential

Responsibilities:

• Supported the development of AMR application By Guiding the developers and Creation appropriate data for support
• Co-ordinated the Functional Unit testing and the Integration unit testing of the Automatic Read validation Interfaces
• Created the test scripts for executing Unit testing, Integration Testing and Regression testing of Gas AMR Cutover Project
• Co-ordinated the Integration testing effort by working side by side with multiple departments/teams
• Executed the Functional Unit testing of AMR inbound and Outbound Interfaces using HPALM
• Guided the development team - to provide the Support and Clarifications about the business processes

SAP FICA Consultant

Confidential

Responsibilities:

• Designed and Created Functions specs for various reports to be run in BW
• Designed the process for reconciliation of financial data between SAP (Contract Accounts receivables and Payables) and PeopleSoft Accounts
• Designed the Report for Escheatment of Incoming Payments and their notification to the Government Authorities
• Generated and Scheduled the Variants for running Batch Jobs for various FICA processes
• Helped in Creating Migration strategy and created Redbook entries for various data loads
• Created Various Enhancements processes including Refund Processing and Automatically post fees and Discounts
• Designed and created various Interfaces such as posting miscellaneous postings and uploading return files etc.
• Created Material for helping in Train the Trainer Program
• Created and updated various BPD documents According to change in the Business requirements
• Resolved the integration issues between various like FICA and Billing & Invoicing
• Designed the Process to list various kinds of Tax-exempt customers such as Sales Tax exempt, Consumption tax exempt customers etc.
• Co-Ordinated with offshore Team to provide them with Functional specifications and Business clarifications

SAP ISU/FICA Senior Consultant

Confidential, Buffalo, NY

Responsibilities:

• Created and implemented the solutions for all the Special Programs required for the States of PA and NY such as LIURP, LIRA, LICAAP, ERRP, VIP, EBD etc.
• Created Interfaces, Enhancements, Reports, Forms, for various additional functionalities required by the Business
• Assisted Client in defining key Capabilities/requirements that will enable their strategy
• Created Functional Specifications for complex Designs, including Application Interfaces/ Integrations with third party applications
• Created the complete Architecture of the Custom tables required for enhanced functionality
• Provided estimating, forecasting and work planning assistance and managed Build, Test and Deploy activities.
• Understood all the regulatory requirements of third-party Agencies, NY and PA State - and implemented those requirements into required functionality
• Configured Master data and provided support during upgrade preparations
• Tracked and resolved the defects assigned to FICA team
• Handled Issues that require integrations with various other modules such as Billing, Invoicing, WM, DM etc.
• Worked on FICA account assignments for Payments, Automatic postings, clearing control, Security deposits, Dunning, Interest Calculations etc.
• Designed the Schedule for running batch jobs for various FICA Processes
• Created the Test Scripts and Functional unit testing for unit and Integration testing of FICA processes
• Created mapping between FICA - Configuration tables and Custom program fields
• Worked with various Confidential custom tools Including APSE, Visio and HPQC etc., for proper maintenance of all-important documentation

SAP FI-CA Consultant

Confidential

Responsibilities:

• FICA configuration for upgrade
• Payments, Dunning (collection strategy with BRF+), Revenue Distribution
• Collections and distributions, Withholding Tax
• Biller direct configuration
• Integration with Billing & Invoicing and Device management
• Testing FICA, Billing/Invoicing and Device Management for upgrade
• Unit, Integration, Regression
• SAP Support for production
• Researched and resolved production issues related to FICA
• Troubleshooting issues Related to Billing/Invoicing and DM
• Created functional specs for enhancements for all Utilities-ISU related functions
• Business Process documentation

SAP ISU/FICA Functional Consultant

Confidential

Responsibilities:

• Viewed and resolved business issues relating to FICA, including Taxes Configuration
• Configuration of Clearing Control, Payments and Transfer postings
• Created Dunning Strategy and its mapping using BRF tables
• Creation of business master data and the basic FICA configuration
• Solved errors by the priority of the tickets given from business
• Clarified problems from business with proper discussion through email, live meeting or call
• Diagnosing and mapping the existing business processes related to IS-U; Analyzed how to improve business process and efficiencies using the IS-U system
• Helped the team in functional testing of newly developed objects and helped in debugging and comparison between the systems etc.
• Preparing project related documents like Business requirement documents (BRD), test documents and designing solution papers for change requests

SAP FICA Consultant

Confidential

Responsibilities:

• Helped team in configuration of FICA areas such as Payments (Cash desk/Check lot/Direct debit/Collection agency/Credit card/Internet etc.), Dunning, Instalment plan, Credit management (external collection agency), Security Deposit (Request/Payment/annual interest/release of SD) etc.
• Helped the team in understanding technical and functional aspects SAP FICA/IS-U
• Resolved and helped the developers regarding the FICA Requirements by understanding the functional requirements
• Create the require data for Functional testing for all utilities related SAP submodules
• Helped the team in functional testing of newly developed objects and helped in debugging and comparison between the systems etc.
• Used HPQC for regression and progression testing of all the functionality related to SAP ISU, and SAP FICA

SAP Functional Consultant

Confidential

Responsibilities:

• The Next Generation Authoring Project was part of the Regulatory Submissions Optimization (RSO) Program, a multi-year R&D-wide initiative designed to enhance the efficiency and effectiveness of the Regulatory Submissions Process at Confidential ; The key technology component to the project was replacing Confidential ’ current submissions authoring capability
• Ensured all artefacts complied with corporate SDLC Policies and guidelines
• Defined Interest Calculation Types, Defining interest rates, Assigning Accounts for Automatic Posting for Interest Calculations
• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards
• Determined user/business/functional requirements; Created vision, scope, and use case documents and business process models
• Creation of Customer/Vendor Accounts Groups, Number Ranges, and Customer/ Vendor Masters Creation
• Responsible for creating Functional Test Scripts based on tool requirements, executing formal tests, and documenting results. Test Scripts was authored and documented within HP Quality Centre software

SAP FI Analyst

Confidential

Responsibilities:

• Provided expertise in the planning, constructing and execution of test scripts; Applied business and functional knowledge including testing standards, guidelines, and testing methodology to meet the teams overall test objectives; Ensured all testing results are easily accessible and understandable; Tracked defects to closure and keep defect repository up to date
• Wrote Test scripts and functions wherever necessary for various units of the business modules
• Defined Fiscal year variants, Posting periods Tolerance groups, Document types and number ranges
• Settings for foreign currency valuation (fluctuations in exchange rates)
• Identified various scenarios for functional and integration testing
• Exhaustive unit level, integration and regression testing for all the modules of the application
• Implemented new hardware (biometrics equipment), validated its use and integrated it with the testing software; that was now in production and is used around the globe in various countries to check the fingerprinting of candidates

SAP FICA Functional Analyst

Confidential

Responsibilities:

• Involved in the process of requirement gathering, blueprinting for the FICA module
• Involved in creating Clearing control strategy for Contract accounts receivable and payable
• Worked on the Configuration of Lockbox system for Banking - SAP ISU integration
• Created dunning procedures for credit collection of delinquent accounts
• Documentation for testers and end users of the FICA
• Developed metrics for learning assessment
• Developed BW and ABAP reports and queries as per the business requirements based on the previous legacy reports
• Provided functional support during testing and support period after implementation
• Resolved issues related to Main and Sub transactions
• RICEF creation and updates - table maintenance for customized tables
• Worked on reconciliation of outgoing checks in FICA
• Created the Instalment plan and Write off functionality for ISU - FICA

Systems Analyst

Confidential

Responsibilities:

• Customized and deployed specific pharmaceutical applications (i.e. DNA detection, BSA, etc.) for the Next Generation Topaz client (Windows Vista)
• Customized\Packaged applications according to global packaging standards in MSI format
• Used various tools such as first pass remediation tool, MSI test tool to analyze compatibility with Windows Vista
• Modified and edited the keys and registry settings of the applications using Install Shield
• Conducted unit and base script test on completed packages
• Interfaced with testing team when packages were complete and followed-up with remediation activities if packaging the application was unsuccessful
• Stored completed packages as appropriate per the packaging standards and workflow process
• Reported status through workflow manager
• Worked with an offshore model distributing and rotating work to make sure the client deadlines were met

Software Engineer

Confidential

Responsibilities:

• Involved in Development of an application called Enterprise Asset Management, as an SAP end User
• Involved with complete SDLC of project including requirements gathering, analysis, design and the development of various features requested by the client
• Developed front end part of the application using J2EE/JSP in Model View Controller framework and BEA-Web logic as an Application Server
• Assisted QA/users with application testing followed by application development
• Developed different GUI Screens using JSP, HTML, and DHTML
• Designed and developed necessary SQL queries for Microsoft SQL Server
• Assisted with monthly forecasting financials