TECHNICAL SKILLS

MS Office Suite, PM (Wrike, Rally, Confluence, Jira, Trello, Smartsheets, ALM, QuickBooks, Quip, Slack, Confidential Project, Teradata, Clarity, Version One, Visio, Azure, SharePoint, Teams, Team Foundation Server), Analytics (SAP HANA, Oracle Cloud, Tableau, Google Analytics, SQL, MicroStrategy, Salesforce, Hadoop, NetSuite, Adobe Analytics, ArcGIS, Power BI), AWS (Lambda, EC2, S3, Redshift, Glue, Kinesis), Java (JEE, JSE), ML (TensorFlow, Python, AML, SageMaker), Graphic Design (AutoCAD, Photoshop, InDesign, Illustrator), Confidential (Notes, Pages, Keynote)

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Technical Project Manager/Scrum Master

Responsibilities:

• Identified, scoped and drove critical projects and high - impact initiatives, including 5 concurrent software releases, partnering with cross-functional teams (Software Engineering, Design, QA) across the organization, while improving internal processes across teams with a focus on efficiency, performance, and quality
• Provided hands-on program management during analysis, design, development, testing, implementation, and post implementation phases while developing and managing end-to-end plans and ensuring on-time delivery
• Led a team of 13 developers working on improvements & implementation of the global Sales Central HR software application including planning and scheduling of sprint cycles across multiple Agile projects, facilitating sprint planning/ backlog grooming sessions and retrospectives, breaking specs to epics & user stories and developing release/product roadmaps within the Channel Sales track
• Worked with business partners, technical leads, development teams and end-to-end users to define scope, estimate effort, negotiate delivery schedule, track deliverables, optimize resources, manage dependencies, mitigate risks in development gaps, collect requirements and translate them into system enhancements

Confidential, Austin, TX

Program Manager/Scrum Master

Responsibilities:

• Balanced a diverse $10.7m new product development program within a software development environment consisting of multiple research projects, priorities, and triages to meet company objectives
• Created accurate and inclusive estimates, developed budgets and project plans, participated in UAT, and produced high quality project charters
• Designed SDLC processes to scale research teams by 50% while doubling release throughput & setting up Jira
• Deployed services in multiple host data centers, using infrastructure as a service with Confidential Azure
• Achieved all project goals by collaborating with business partners, stakeholders Confidential all management levels, including technical SMEs, data engineers, devops/techops, vendors, business partners and product owners
• Enabled improvement in team delivery commitments and capacity planning for 2 weeks sprints by identifying & tracking hidden tasks that increased customer satisfaction
• Enforced Scrum principles therefore reducing Cycle time by 20% thus increasing team's throughput in <8 weeks
• Managed 7 cross-functional teams on 12 concurring projects involving AI, data engineering & ML technologies

Confidential, Austin, TX

Scrum Master/ Project Manager

Responsibilities:

• Managed DevOps teams of 30+ resources (managers, developers, QA, engineers) responsible for the implementation, execution & delivery of integration during the Confidential - Confidential Merger and Acquisition while automating the build and deployment processes in a hybrid (AWS + proprietary) hosting environment
• Facilitated Scrum ceremonies, modeled core agile practices and worked collaboratively with Product Owners, developers, and stakeholders in building out, grooming and prioritizing the product backlog to build out the Data Lake based on their existing Raw Data, resulting in 20% efficiency to their POS
• Configured and maintained Confidential ’s cloud and container platforms including AWS and Azure
• Monitored the allocation of project budgets and resources, while mitigated risks, meeting milestones to allow the development team to achieve sprint goals, optimize velocity and deliver potentially shippable product increments
• Designed and developed diversified data applications using big data platforms while leveraging hybrid cloud applications primarily consumed for parsing, analyzing, and visualizing the business insights
• Worked with critical data stakeholders and technical teams for optimal solutions and service delivery, while providing strategic, tactical direction in the delivery of big data solutions

Confidential, Austin, TX

Project Manager

Responsibilities:

• Delivered $3M collective strategic initiatives in accordance with the company's Software Development Life Cycle (SDLC), while managing costs, schedule and performance and identifying resources required to meet project goals and objectives by setting realistic timelines and checkpoints
• Directed matrix cross functional teams across 2 time zones responsible for implementing, integrating, and supporting Okta's cloud technologies into their IAM environment leading to a $1.5M increase in revenue that year

Confidential, Austin, TX

Project Manager

Responsibilities:

• Successfully delivered several software implementations and engineering projects, on-time, within scope and budget involving business partners, cross-functional stakeholders, technical leads and ensuring technical feasibility while supporting the two companies’ organizational vision and long-term goals
• Maintained operational workflows and critical systems for strategic project planning, scheduling, risk management, and change control to ensure overall program health
• Managed engineers in Taiwan and USA that wrote scripts and certified systems and apps for production in the Data Center resulting in a reduction of 35% in hardware and software rework

Confidential, Dallas, TX

Project Manager, Scrum Master

Responsibilities:

• Delivered $20M in collective projects through the full SDLC from inception through implementation
• Led three geographically distributed Product teams’ transition to Agile development in 2 months and managed sprint and release planning, backlog grooming, and TDD implementation
• Implemented specified business rules around extraction of data from a source system(s), transforming the data, and loading it into a target system using Hadoop, SQL, BI tools (Tableau, PowerBI, Metrics Insight etc.),

Confidential

Project Manager, Scrum Master

Responsibilities:

• Provided ERP and operational support for cloud business process changes, material preparation and app integration for 3,000 users on the client side
• Led a project team consisting of 20 system integrators and 15 internal resources for the implementation of SAP HANA across Europe, Canada, and the US
• Contributed significant technology ideas and process for a $7 billion DLA proposal, winning the contract
• Analyzed and managed business system reengineering and modernization efforts for clients
• Developed new processes flows and requirements for the proposed SAP implementation (Core modules SD, FI and MM), and postproduction support.

Confidential, Los Angeles, CA

Project Manager/Scrum Master

Responsibilities:

• Successfully guided three software development teams through transition from waterfall to Agile development.
• Managed several cross functional technical teams working within a software development environment to validate cross-platform requirements and ensure app is ready for production
• Identified resources and managed risk and dependencies required to meet project objectives by setting realistic timelines and regular checkpoints to deliver on commitments to goals and to ensure delivery success
• Executed tests to optimize the overall web experience and created KPI testbeds for functionality comparison

Confidential, San Antonio, TX

Digital Marketing Project Manager

Responsibilities:

• Managed several CRM marketing campaigns liaising closely with marketing, retail, creative and dev teams
• Implemented SEO and link building tactics, resulting in clients’ annual organic traffic increase of 40% that year
• Successfully launched several clients’ multi-channel engagement programs with cohesive tailored marketing plans, by developing and implementing strategies and by integrating their ERP and CRM tools to create opportunities for more efficient and productive operations