SUMMARY:

• Senior QA wif over 8 years’ experience in Finance, Accounting, real estate and mobile banking, SAS.

PROFESSIONAL EXPERIENCE:

Confidential

Flagscape Mobile User Acceptance Testing

Responsibilities:

• User Acceptance Tester and QA for Flagscape Mobile app on iOS and Android.
• Identified, document and reported bugs, errors, interoperability flaws and other issues wifing teh application in JIRA
• Worked collaboratively wif Developers, Business stakeholders and act as an integral part of teh software development team using iterative development process.
• Helped manage, develop, and improve process and procedures wifin teh team
• Worked as a part of team to perform functional, regression and Ad - hoc testing

Confidential

Software Engineer QA

Responsibilities:

• Mobile Test Team lead for 3 QA and 2 Automation offshore responsible for iOS & Android testing efforts
• Created and owned teh QA Process for teh other 2 QA Teams in Digital Services group
• Design, Develop, Execute Manual Test Cases using Rally on a weekly basis
• Technical Liaison between LOB & 3rd party vendors for testing tools
• Tracked and Reported all defects at a high level to Product Managers using Rally Tool
• Black Box, White Box, & Ad Hoc Testing using Soap UI
• Implemented and maintained QA Best Practices across multiple teams
• Responsible for hiring & onboarding of QA Associates
• Setup Test Environments for entire Digital Services Group & maintained QA Lab
• Procured test devices for Design, Development, UX, QA, Product
• Perfecto Mobile Administrator
• Network Administrator for Digital Services Group

Skill/ Tools: Soap UI, Adobe Analytics, Perfecto Mobile, Kobiton, iTunes, Device Manager, Mainframe, Wireshark, Ralley, ALM, Appium, Selenium, TFS, QTP, Device Anywhere, iOS, Android.

Confidential

UAT Analyst III/ Digital Services

Responsibilities:

• Confidential Mobile Team Lead (iOS & Android)- Responsible for all Functional, Accessibility, Web Analytic testing for Confidential Mobile (P2P Money Transfer Service)
• Transitioned BBT App from Pop Money to Confidential P2P service in 18 months
• Coordinate testing activities and provide guidance and training to new employees and contractors.
• Provide management wif reports on problems resolution and test progress.
• Execute test plans/procedures and validate test results documenting business and usability problems.
• Develop test cases and test plans/procedures in Rally from user requirement specifications and/or business scenarios.
• Manage/ Procure devices for Digital Services group dat support teh entire channel
• Mentored 1 QA Associate and one Off-shore resource

Confidential

UAT Analyst II

Responsibilities:

• Responsible for testing and supporting teh test effort of Online Banking application on mobile devices. (iOs, Android, Blackberry, Mobile Web, SMS Banking)
• Translate teh Business requirements and technical design into comprehensive test plans and test cases.
• Execute test plans and test cases and logs defects into teh defect tracking system (TFS/ALM) in accordance wif teh QA standards.
• Responsible for Regression, Functional, System, Integration, Black Box, White Box, and UAT.
• Work wif Product Team and Development staff to report, verify and close teh defects and resolve any issues dat arise during testing. Participate in defect triage, prioritization and review meetings on a daily basis.
• Responsible for Test, deploy and validate monthly production releases.

Confidential

QA Analyst/ Information Technology

Responsibilities:

• Perform analysis of requirements documents to derive test cases and test plans.
• Led testing of AICPA's first 2 Mobile Apps CPA Exam Aid for Android & iOS &
• Journal of Accountancy app for iPad
• Mobile Application Functional testing & Requirements Gathering. (Apple & Android Devices)
• Created Threat Models for Mobile devices and Applications
• Track defects through teh entire defect lifecycle. In HP Quality Center
• Executed test cases/procedures and accurately and concisely report both progress and defect status, including gathering and reporting on project quality metrics.
• Perform Quality Reviews on Software Specification Documents and provide meaningful feedback to Business Analysts.
• Assist development group to troubleshoot problems identified in testing
• Processed Code Migrations for Development and New Fixes being implemented into Production
• Assisted in developing and maintaining test plans, test scenarios, and test cases for user interface, functionality.
• Help create teh process for AICPA QA's usability testing
• Prepared test cases and scripts. Work wif analysts, requirements and specification documents, and developers to determine critical test cases.
• Work wif users to support UAT. Coordinate work wif users to meet project schedule. Assist users to UAT test plans. Assist in identifying development problems, problems from missed requirements, and testing artifacts.
• Documented test results and managed problem tickets to resolve issues dat arise from testing.
• Pro-actively work wif Development and Support staff in problem analysis, reproduction, and resolution.
• Perform application/SQL deployments

TECHNICAL SKILLS:

Hardware: Basic PC upgrades/repairs, Networking, Connectivity, Troubleshooting, iPhone, Android

Operating System Windows, Mac OS, iOS, Android

Software Rally, MS Office, WebSphere Business Monitor, Toolkit, CMVC, Lotus Notes, Lotus Automator, Quality Center, Device Anywhere, iOS, Android, ALM, TFS, QTP, Perfecto Mobile

Languages PHP, JAVA

Technical Skill Problem Solver, Critical Thinker, Team Player, Fast Learne