OBJECTIVE

• Quality Assurance/Test Engineer with vast experience in performing Functional, Regression, Manual, Mobile, UAT, Automation and SIT Testing using leading onsite and cloud based software testing tools. I’m currently available for new challenging role in applying my years of experience & bring quality to the projects.

SUMMARY

• Experienced QA/Manual/Mobile/Automation Tester with working knowledge in SDLC, STLC and BLC
• Manual, Mobile & Database Test Case & Test Scripts creation experience with best practices
• Strong proficiency with leading test & defect management tools - HP QC/ALM, TestRail, Jira and Zephyr
• Capable of understanding complex customer-centric and backend solutions with or without documentations
• Hands-on experience of writing and executing Test Plans, Test Cases, Job Aids and Test Scripts
• Able to work productively and effectively in deadlines driven, fast-moving and CI/CD environments
• Able to adapt to Agile/Scrum and DevOps methodologies and provide after-work/weekend supports to Devs
• Ability to support simultaneous project throughout SDLC and STLC phases with SQA best practices
• Competent in designing Positive, Negative, UAT Test Cases & Test Scripts for web and mobile applications
• Hands-on with Mobile Testing on iOS, Android Mobile and Watch OSs iPhone, iPad using PerfectoMobile
• Strong Test Automation experience in Agile/Scrum environment HP QTP/UFT and LeapWork
• Expertise and knowledge of SDLC and STLC - test reviews, build processes, testing, and operations
• Practical experience with Android Debug Bridge (ADB) Commands to debug for Mobile Testing
• Strong knowledge of SQL and NoSQL DB and ability to create complex SQL queries against DB
• Well-versed with repository control & version control platforms - GitHub and BitBucket
• Excellent written and presentation skills with exceptional attention to detail to deliver quality output
• Perform well in fast-paced onsite/offshore environment and able to manage multiple priority tasks effectively
• Ability to take ownership of tasks and proactive to resolve issues in cross-functional teams

TECHNICAL SKILLS

OS & Programming Languages: Windows 7/8/10, macOS, Mainframe, LINUX, VBScript, HTML, HTML5, CSS, JavaScript, JSON, Java, J2EE, Ruby, MEAN, SQL, jQuery, Swift

Cross-browser: Testing IE, Firefox, Safari, Opera, Edge, Opera Mini, Firefox Focus, Dolphin

Mobile Testing: iOS, Android, Windows, LTE, CDMA, GSM, 4G, HSPA, UMTS/3G, Perfecto Mobile, BrowserStack

Defect & Test Management: HP Quality Center (QC)/ALM, HP QTP/UFT, Jira, LeapWork, RQM, TestRail, Zephyr

Databases/Languages: Oracle, TOAD, SQL Developer, SQL, PL/SQL, MySQL

Microsoft/Misc Testing: MS Office, MS Teams, MS Visio, MS SharePoint, MS Projects, Jing, Snagit, SoapUI, Slack, Blue Jeans, Zoom

PROFESSIONAL EXPERIENCE

Software Quality Engineer

Confidential, MO

Responsibilities:

• Reviewed Epics, Use Cases, User Stories and CTP to understand functional and E2E scenarios
• Performed Functional, SIT, Database and API testing for MyMercy, MyMercy QuickPay, and EMRP
• Attended and coordination meetings with cross-functional onsite & offshore project teams and developers
• Wrote simple to complex SQL queries to perform Backend/DB Testing to verify transactions for QuickPay
• Performed UAT Testing as per UAT Test Plan during UAT Week along with internal and beta users
• Created API Test Suites to verify various end points and HTTP/S requests for payments and POSTs
• Designed Mobile Test Cases for mobile apps MyMercy using PerfectoMobile
• Introduced and led automation coding standards for functions, variables, and data driven tests
• Performed positive, negative and UI testing of MyMercy online portal against QA and Stage environments
• Executed Symptom Checker Regression Suite for Sprint test cycles and as per Devs requests
• Supported Sprint and Release activities by executing test cases & test scripts for Mercy QuickPay
• Performed User Acceptance Testing (UAT) with beta users with pre-defined acceptance criteria
• Wrote MyMercy Mobile Test Cases for various Mobile OSs for both on-site/physical and cloud instances
• Logged and tracked Issues found during test case analyzing, design & execution via HP QC/ALM and Jira
• Performed Backend Testing of Mercy QuickPay by writing SQL queries against Oracle
• Scheduled Test Automation during weekends/late night, and analyzed results prior to meetings next day
• Used HP QTP/UFT to build regression test suite for overnight run for MyMercy - Member Portal and EMRP
• Created Test Cases for MyMercy - EMRP covering all Positive and Negative Testing requirements
• Worked closely with PO, Devs and BA to understand and increase test coverage web and mobile products

Quality Assurance Analyst

Confidential, ME

Responsibilities:

• Analyzed Project artifacts to design Test Cases, Test Scripts & acceptance criteria for Web/Mobile AUT
• Developed numerous Test Plans and led discussions on Deliverables, Roles, Schedules and Procedures
• Performed functional, regression, system and acceptance testing for inReach and XMap
• Coordinated with Business Analysts to design functional test scenarios for inReach, XMap, OpenSpace
• Reviewed existing test scripts and libraries to increase and improve Test Coverage against new system
• Prepared and documented test results and progress from HP QC/ALM and Jira
• Created Mobile Test Cases for Earthmate to test in Mobile Test Lab and using cloud-services
• Partnered with onsite and offshore dev teams to develop Mobile Test Plans for Earthmate
• Performed Cross-browser Testing on various browsers using BrowserStack in Windows 8/10 and macOS
• Created Test Execution Reports and test deliverable list for inReach and XMap
• Discussed open defects, severity and priority during Defect Triage Meeting with Devs and BA using Jira
• Performed Mobile Testing on across OSs/devices - iOS, Android, Tablets in onsite Mobile Test Lab
• Created Automation Regression Scripts in LeapWork to run during nights and weekends
• Analyzed test execution report from overnight runs prior to attending Daily Scrum Meeting
• Properly maintained and led RTM between Use Cases, Test Cases and Test Scripts using Excel
• Wrote SQL queries using complex Inner/Outer/Full Joins, Aggregates, and Unions for DB Testing

Software Test Analyst

Confidential

Responsibilities:

• Studied available User Stories and Use Cases to understand test deliverables and prepare Test Plans
• Created Mobile functional & non-functional Test Cases using HP QC/ALM and Jira with TestRail
• Created Automation Scripts for MyLowe’s by DT, SOR, Functions & Subs in HP QTP/UFT
• Performed Database Testing by creating/queries in SQL Joins, Having, Union Aggregate Functions
• Reported Accessibility, Usability and Mobile Testing issues in Jira & HP QC/ALM
• Used HP QC/ALM and Jira for reporting and tracking issues and providing updates during Daily Scrums
• Performed Manual, Mobile & Automation Testing of Confidential ’s Zone using by HP QC/ALM & HP QTP/UFT
• Reviewed technical design documents and prototypes to create Test Cases, Test Scripts and RTM
• Worked with DB and DevOps Teams in verifying data validations in MongoDB against Dev vs Stage
• Performed Regression Testing after defect fixes to assure stability of mission critical scenarios
• Translated business and UI requirements to Test Case & Test Scripts for MyLowe’s & Confidential ’s Zone
• Scheduled Regression Testing to run overnight and worked with Devs to resolve Issues against Builds
• Performed UAT Testing with internal user groups for Confidential ’s Zone & Rebate Center online portal
• Supported Sprint and Release activities with DevOps team to run Regression Scripts in Agile/Scrum
• Converted and selected manual test cases in QC/ALM to automated scripts in QTP/UFT
• Performed Database Testing using SQL queries to verify Rebate Center online portal in Oracle
• Logged & reported Issues in Jira and tracked through resolution by working collaboratively with Devs