SUMMARY

• Programming Analyst with extensive experience in program development, technical support, software testing and RDBMS. Thoroughly familiar with design, maintenance and testing of Mutual Fund Investments, Manufacturing and Distribution software systems.
• Able to quickly learn new technologies and capable of comprehending a range of activities while staying on budget and schedule.
• Results oriented with strong analytical, logical, problem solving and decision - making abilities
• Strong multi-tasking abilities and in-depth technical knowledge
• Ability to learn quickly in a variety of IT environments
• High level of self-motivation, with the ability to perform effectively, with minimal supervision
• A team-oriented approach to achieve best results in project implementation
• Strong service-oriented attitude and ability to meet project deadlines
• Ability to maintain composure in high volume work situations
• A high degree of initiative, with the ability to devise and present innovative solutions and approaches to business challenges
• Strong detail orientation, with an appreciation for quality
• Fluent in English, French and Vietnamese

PROFESSIONAL EXPERIENCE

Confidential

Independent Business Owner

Responsibilities:

• The first nail salon of its kind to offer high end personal aesthetics services to the Durham Region. We use medical grade sanitization methods and cutting-edge machinery to ensure that all services are done safely and efficiently.
• By offering beverages such as lattes, cappuccinos, and iced teas, we also promote a comforting and relaxing environment for all clients to be pampered and treated with care.
• Stay informed on all new products and techniques in the industry
• Utilized customer statements to analyze savings and possible value-adding services
• Media management, marketing, and promotion via social media to maximize brand identity
• Maintained files and administrative records, as well as manage errors, omissions coverage and professional liability insurance
• Researched and implemented all policies, quotes, and audits concerning the business
• Manage, process, renew and keep accurate accounts for all hired personnel
• Oversee all company-wide financial matters including cost of supplies, operation costs as well as manage financial records and employee schedules
• Establish process of services and tabulate bills
• Perform retail transactions with efficiency and accuracy
• Maintain accurate customer accounts in the company commuter system by tracking data, personnel information, inspections, audits, and local/provincial policy changes

Confidential

Senior Programmer Analyst

Environment: Progress character base 4GL, EDI.

Responsibilities:

• Work with users and business analysts to ensure accuracy and completeness of user specifications and make recommendations regarding the technical impact to the current system.
• Develop detailed design specifications to ensure development is consistent with defined requirements.
• Responsible for EDI transactions such as analysing, testing, and mapping
• Developed the interface programs which created the invoices, orders and stock control (warehouse) automatically into the operating system application.
• Training, documenting and supporting internal users on EDI and programs interface
• Set up connection between the “partner” and the network.

Confidential

Senior Programmer Analyst

Environment: Progress V9 GUI and CHUI, OpenEdge GUI, Microsoft window XP, Crystal Report, HTML.Confidential is a provider and support Accounting, Portfolio and Mutual Fund software in the financial sector.

Responsibilities:

• Enhanced the existing system software using established coding standards and methodologies.
• Designed and analyzed the request from end users, codes, tests debugs and resolve program defects reported by external and internal clients.
• Involved in tax projects such as analyzing and developing the program to create tax file (REER, FEER) in HTML format, and Crystal Report format for provincial and federal government.
• Created the report and development screen to maintain client’s portfolio all using OpenEdge 10.1b

Confidential

Senior Programmer Analyst

Environment: Progress OpenEdge 4GL version 10.1b, Linux, Excel, Microsoft window XP, Varnet MXP.Umbra is the worldwide leader in designs, manufacturing and producing home accessories such as window treatments, kitchenware, bathroom accessories, decorative hardware and furniture.

Responsibilities:

• Perform system and application program level analysis, application and database design, programming / coding, unit testing, and system level testing as assigned to meet functional and technical requirements.
• Work with end-user to define, analyze and document their requirements
• Developed detailed design specifications to ensure development is consistent with defined requirements.
• Involved in various projects such as:
• Purchase Order release date. Implement new commission for U+ items Forecast purchase order Etc.

Confidential

Programmer Analyst/QA Analyst

Environment: Progress V10 CHUI, Unix.Confidential is a provider and supports Mutual Fund software in the mutual fund industry sector. The position held was to enhance the existing system and support domestic and international clients using a Progress base.

Responsibilities:

• Dedicated to Transaction Processing team, support and development of mutual fund applications for domestic clients such as Dynamic, Manulife Financial, Aim-Invesco, etc…
• Prepare written ESS (Enhancement System Specification) and functional documentation for assigned projects to accurately describe their purpose and function
• Modified acquired application softwares to reflect approved changes specified by users and business analysis document; complete the coding and unit testing document
• Assist in the development of end user documentation and other materials to ensure an accurate understanding of functions and features.
• Maintaining the iFast system such as registered RRSP, LIF, LIRA, RRIF products and update them to accommodate the new requirements or government policies.
• Participate in converting to iFast system for new clients (AIC, AIM-Invesco, Dynamic).
• Documented new enhancements such as labelling, checking versions of programs, branching, and backing up the current version before deploying the new release.
• Worked in all stages of Software Development Life Cycle
• Participated in system design specification, analyze, estimate of project work, coding, prepare application unit test plans, execute unit tests, document, code review, support functional testing, support business analysis, managing incidents system to fix and improve system performance, etc
• Trouble shooting problems, investigate and fixing the issues.

Confidential

Programmer Analyst

Environment: Oracle v 8i, Progress V9 GUI, CHUI, SUN Unix.Fidelity is one of the largest Mutual Fund companies in the mutual fund industry sector. The position held was to enhance the existing system and support internal clients using Progress, Oracle database and Oracle SQL Queries.

Responsibilities:

• Maintained and supported Fidelity Account Transaction system (Corfax) in progress version v9; provided primary support during nightly process cycles.
• Worked with users and business analysts to ensure accuracy and completeness of user specifications and made recommendations regarding the technical impact to the current system.
• Designed, codes, unit tests and implemented new system enhancements, and write a standard document for the new enhancements feature.
• Maintained operational efficiency of AXIS system; assisted in the development of test plans and performed user acceptance testing for new releases or enhancements or emergency maintenance changes to accommodate user requirements.

Confidential

Senior Programmer Analyst

Environment: Progress V.7 CHUI, HP Unix.Confidential is one of the leaders of wireless telecommunication companies in the global market.

Responsibilities:

• Worked for the paging department. Responsible for functional analysis, maintaining the existing application, developing new features or modifying the existing functions to accommodate user requirements.
• Performed the monthly backup process of the month-end invoice data.

Confidential

Senior Programmer Analyst

Environment: Progress V.7 & V.8, EDI Windows with ANSI X12 Standards, IBM RS600/AIX Unix.

Responsibilities:

• IVACO is one of the largest companies producing materials relating to metal hardware retailing. The position involved the development, conversion of the existing system in Powerhouse to PROGRESS 4GL GUI and co-ordinate the EDI project.
• Responsible for the EDI department including analysis, design, coding, testing, mapping and supporting EDI transactions.
• Converted data from the old system of manufacturing coded in POWERHOUSE language to new system manufacturing in PROGRESS.
• Analysed and developed several applications for transportation, accounting, ordering, and manufacturing.

Confidential

Programmer Analyst

Environment: Progress V.7 & V.8, EDI Asset on ANSI X12, UCS Standards, HP 9000 E55

Responsibilities:

• The 3rd largest food distributor in Quebec. Responsibilities for the EDI department included developing the program interfaces for the EDI transactions such as orders, invoices and shipping notices including support of the internal clients and developing enhancements in the existing system.
• Responsible for EDI transactions such as analysing, testing, mapping and developed the interface programs which created the invoices, orders and stock control (warehouse) automatically into the operating system application. Training, documentation and support internal users on EDI and programs interface
• Set up connection between the “partner” and the network.
• Created the mappings for several documents and several EDI standard versions.
• Supported internal user and enhancement of the existing distribution system.

Confidential

Programmer Analyst

Environment: Progress V.7 & V.8, EDI Asset on ANSI X12, UCS Standards, IBM RS6000/AIX

Responsibilities:

• A software development firm producing many application packages including distribution, accounting, and manufacturing. This position involved the development and/or enhancement of custom products for the firm’s clients.
• Analysed and developed many programs related to modules distribution and accounting.
• Analysed and developed an interface between EDI and the VARNET applications (orders and invoices)
• Implement EDI for clients.
• Set up a connection between the “partners” and the network
• Created the mapping functions for several transactions and several standards version.
• Provided technical support over the phone to clients.
• In charge of training customers on EDI
• Advised customers on EDI products and on networks available on the market.