SUMMARY

• Over 16+ years of experience as a QA Consultant with emphasis in design, development, testing (Manual and Automation).
• Experience in testing Web - based/E-commerce, Network app, Intranet and Client-Server, applications on different environments.
• Specialized in testing Domains like Financial, Point of sale (pos), Curam, Health care, E-commerce, Telecom, network based applications.
• Strong experience in Mercury Test Suite to create manual and automated scripts using tools like Test Director, Quality Center, QTP, Win Runner and Load Runner.
• Good understanding of Cloud Services like Amazon Web Services (AWS).
• Over 2 years of extensive experience with SQL Server.
• Experience working with Microsoft Azure DevOps or Teams Foundational Server
• Proficient in preparing Test Plan, Test Cases and Test Scripts using with BRDs, Use Cases and FDDs.
• Over 5 years of extensive experience in Backend testing.
• Expertise in performing different types of Testing: White Box and Black Box Testing - Unit, Module, Regression, Performance, Functionality, GUI, Integration, System, User Acceptance Testing and Database Testing.
• Experience in designing Test Cases in Quality Center, Test Rail.
• Proficient in log the defects in Quality Center.
• Experience using VMWare.
• Hands on experience with Scripting languages like PERL, Python and Ruby.
• Involved in developing Business Components through Business Process testing (BPT) in Quality Center.
• Specialized in testing web services using ESB testing functional test method.
• Proven hands on experience in very complex and large web-based application testing using Interfaces, web- services and API’s.
• Actively participate in CI/CD methodologies.
• Experienced working with API testing SOAP, REST, and GraphQL
• UAT experience with writing test scripts according to End to End business processes to work, support and help the non-technical Business clients.
• Hands on UAT experience with building, maintaining test plans, test suites, writing & executing E2E test cases, managing defects.
• Experience in Work soft, Test Complete, Tosca, and Parasoft Selenic, or other regression testing tools.
• Proficient in testing the application functionality using Quick Test Pro.
• Performed the Regression Testing using WinRunner.
• Extensive experience in generating automated scripts using TSL for Win Runner.
• Performed Data Driven Testing for application backend testing using Quick Test Pro.
• Experience in Defect Life Cycle and logged the defects in Test Director.
• Strong knowledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and QA Methodologies like Iterative, V-Model, Waterfall, Spiral, and Scrum/Agile.
• Good understanding of Relational Database Management Systems. Proficient in SQL and PL/SQL Programming (queries, store procedures, cursors and triggers) for testing database integrity.
• Follow HIPAA Privacy rule.
• Specialized in testing Curam application.
• Worked on SNAP, Cash Assistance, Medical Assistance, Retroactive medical assistance, FNS, Refugee cash assistance, EMA, Special Assistance, Work First Services, Presumptive Medicaid, NC Health Choice, Cash force eligibility, Medical force eligibility, Medical Transportation, extensively.
• Working knowledge of Microsoft Visio to develop flow diagrams/ process diagrams as well as knowledge of the full MS Office Suite
• Experience in designing and developing test strategy, Test Plan, Test cases and generating test reports, Defect reports and product quality assurance.
• Experience with resource planning, Scope assessment, testing framework, communication plan, reporting metrics template, defect reports, change management.
• Familiar with CMM, ISO 9000, RUP, IEEE and Extreme Programming Methodology.
• Experience in Work soft, Test Complete, Tosca, and Parasoft Selenic, or other regression testing tools
• Highly dedicated, quick starter, having problem solving skills under strict deadlines and a very strong team player with excellent communication skills

TECHNICAL SKILLS

Testing Tools: Mercury Tools: Test Director 7.8, 8.0/Quality Center/ALM 11.52, 12.53, Win Runner 6.5, 7.0, Load Runner8.1, Quick Test Pro 6.5, 8.2, 9.2., Test rail.

Languages: C, C++, Java, J2EE, SQL, PL/SQLs, VB, ASP, JavaScript, UNIX Shell scripting, PERL, Python, TSL, VB script

Mark up Languages: HTML, XML, DHTML

J2EE Technologies: Servlets, JS, JDBC, EJB, Java Beans, AWT, Swings, RMI, EJB, JMS and CORBA

Servers: BEA Web logic, Web-Sphere

Database/Tools: Oracle, MS-Access, SQL Server 2005, Mainframe DB2, TOAD, PLSQL, SQL*Navigator, POS DB, JPay DB, SAMSON DB, Watson DB, Benthic Golden

Packages: MS-Office, MS-Access, and MS-Excel

Operating Systems: MS-DOS, Unix, Linux, Windows 95/98, Windows NT, Windows 2000

Defect Tracing Tools: PVCS, Test Director/ Quality Center, JIRA

Web Technologies: JSP, HTML, DHTML, ASP 3.0, SOAP

PROFESSIONAL EXPERIENCE

Confidential

QA Test lead/Sr. QA Analyst

Responsibilities:

• Constructed an application specifically for Medicaid to assist the DC Health Exchange, utilizing Curam and Enroll App software customer/client functionality; APTC and UQHP, Broker and Assister (Customer avatar).
• Review and Analyze technical requirements in accordance with the project scope.
• Develop and maintain test plans using approved software methodology guidance.
• Prepared a complete reference document based on the knowledge transfer which consists of the functionality of application in detail, Installation details, question and answers log, basic terms used in the application
• Full cycle testing (smoke, system, Regression, Integration, E2E,UA with V&V) on the following applications: Curam, Enroll-App, DRUPAL, NVDA (Disability), Consumer check book;
• Involved in preparing the high level Test Plan and developed Test Cases in accordance with the functional specifications
• Complies with HIPAA rules while validating data and requirements and used the same in the testing phase.
• Testing the Micro services architecture.
• Using ExtentX for reporting of tests using Sail.js web framework and storing results in MongoDB.
• Configuring NGINX reverse proxy on AWS EC2 to prepare ExtentX tests report.
• Execute test plans using various testing methods, levels and objectives.
• Documents test plan results and report testing activity status to the Test Manager.
• Assist with creating documentation such as test management plans, use case, Test scenario templates.
• Detect all errors and bugs research the origin of errors and recommended bug fixes.
• Review technical documentation and maintain knowledge about software Releases.
• Maintained test cases and test scripts to incorporate Bug Fixes and new enhancements in each release
• Experienced with manual and automated testing, written test plans and test cases.
• Extensively used, ALM, REDMINE for Test planning, Bug tracking, Defect reporting and Analysis of Test results
• Use of Curam to validate eligibility based on number of HH and FPL income;
• IVLR Notice generation: renewal, review, comparison and validation;
• Tested the application under Scrum (Agile) Methodology
• SHOP or multi-carrier application functionality connecting Confidential, CareFirst, United Health Group, and Aetna;
• Manual testing to validate application functionality; use of Test Trial for test case management;
• Used Quality Center for executing test sets, collecting test results, and analyzing the data.
• Worked closely with build integration team, business analysts and developers in order to perform testing activities as per schedules
• Generated Bug Reports and Test case coverage reports for status meeting and also involved in resource planning for test cases coverage
• Involved in Bug Review meetings and participated in weekly meetings with management team
• Involved in all phases of the software testing process, including planning tests, executing tests, and tracking defects; using tools SOAPUI to validate the data from FED Hub.
• Constructed an application specifically for Medicaid to assist the DC Health Exchange SNAP, TANF & COLA utilizing IBM CURAM.
• Performing R1(health Insurance), R2(SNAP, TANF) and R3(Combination R1 & R2 with Homeless)

Environment: REDMINE, JIRA, Web-service, API‘s Selenium, .Net, Java, XML Spy, Windows 7, MS Word, MS Excel, Curam V6, Curam V9, SQL, Oracle 11g, ALM 11.5

Confidential

Sr. Test Lead

Responsibilities:

• Worked on Functional test, Regression test to ensuring Test Plans are executed as expected.
• Create Test Cases as per the requirements detailing the scope of the testing to be undertaken and gain agreement from various stakeholders.
• Work with the Business to ensure successful and timely engagement of appropriate SME in the testing cycle.
• Worked on SNAP, Cash Assistance, Medical Assistance, Retroactive medical assistance, FNS, TANF, Refugee cash assistance, EMA, Special Assistance, Work First Services, Presumptive Medicaid, NC Health Choice, Cash force eligibility, Medical force eligibility, Medical Transportation, extensively.
• Extensive experience in testing Medicaid cards.
• Worked on Non-MAGI, MAGI Applications in activating the cases and allowing the benefits based on the rules.
• Attend and contribute to Business and IT User Case / Change Request review meetings.
• Main execution in Curam includes registering the household person, checking eligibility, Check the decision and activating the program and issuing the benefits based on the rules.
• Execute test plans, scripts, logging defects via approved tools like QC and JIRA and publish results as per agreed procedures.
• Followed HIPAA Privacy rules.
• Responsible for making modifications and enhancements to the existing JCL.
• SQLs are written using QMF to query the DB2 database on mainframe.
• Did work on interface testing on Account Transformation.
• Worked on Web Services Testing using SOAP UI through Restful Web Services.
• Worked on testing Notices.
• Liaise closely with BA's / FA's and Development teams throughout Defect life cycle.
• Involved close defects in order to verify that all NC FAST HBE software applications are thoroughly tested end-to-end, fully operational and free from defect.

Environment: Curam V6, JAVA, J2EE, EJB’s, Quality center 11.52, SQL, Oracle 10, Internet Explorer, Share point, SQL Server 2005, JIRA, SOPE UI, WMB, JIRA, COBOL II, CICS, DB2, SOAP UI 4.6 and Restful Web Service, VSAM, MQ Series, SQL, File-Aid/MVS, File-Aid/DB2

Confidential

Sr. Test Lead

Responsibilities:

• Complete end to end testing for Back end migration from Existing Legacy to IGP ORPOS.
• Completed testing for all the downstream applications: Core Apps, RMS/Inv. Control, ESB, EDW, EDI, Legacy RA, LPAR, Tax Dept, HSBC, and SVS.
• Enabled gift card functionality for all Confidential /BR stores in EU (European Union)
• Starting form POS all the way to General ledger validations with HSBC (bank)
• Support data migration process from Legacy to IGP
• Tax validation for new data items migrated from Legacy to IGP.
• Complete release support for POS enhancements like pay in, pay out, Loan and pick up.
• Traffic validations on Bunyar, shoppertrak, Axper for Confidential /BR/OLD NAVY stores.
• Performed Traffic validations in the data base through LINUX.
• Tandem verification of transactions Confidential POS.
• Did End to End IBM 4690 controller testing for daily operations Confidential POS which involve store opening and closing procedure testing, Tax table verification, New hire confirmation now replaced with ISS
• Involved in testing MRC’s (Merchandise return certificate).
• Performed parameter publishing through register as well as central office.
• Used JIRA to go through the stories.
• Experience running regression scripts in Ruby through VMware
• Added regression test cases to the existing Taza suite using Ruby
• Performed Regression, Black box, Gray box testing and End to End testing
• Validated and develop both positive as well as negative test cases in QC.
• Logged defects and followed up the defects.
• Used Folio for uploading test cases along with Quality center.
• Worked in Agile methodology.
• Attended Daily standup meeting, Story Huddles, Open close meetings.

Environment: JAVA, J2EE, EJB’s, Quality center 10, Squirrel, LINUX, Internet Explorer, Folio, SQL Server 2005, PLSQL, JIRA, Ruby scripts, Oracle retail POS 360, MS Visual Studio, Team System .

Confidential, Pleasanton, CA

QA Test Lead

Responsibilities:

• Successfully managed complex projects with global implementation, and rapidly evolving requirements.
• Effective communication skills and record for coordination between globally located teams.
• Stay abreast of new test methods and tools.
• Project delivery under stringent timelines and high pressure.
• Conducted project walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Exceptional ability to maintain and build client relationships, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the client’s organization.
• Define Business Process; identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables.
• Adept in providing Analytical Support to key business Applications /solutions.
• Excellent verbal and written skills, especially presenting findings to both technical and non-technical audiences.
• Acted as liaison between management and development team for Requirements and QA.
• Evangelize best practices across different groups/divisions.
• Project Management, Project Schedule, Project Tracking and Team Management.
• Rich experience in translating Business requirements to understandable IT systems requirements and Implementing CMM Methods & Procedures across the organization with Client project managers regarding project progress, risks and mitigation

Environment: VB, .NET, ASP, QC 10, IIS, TFS, Visual Studio, Internet Explorer, Share point, SQL Server 2005 Selenium, SOAP UI, VB script, PLSQL SQL Server 2005

Confidential

Test Planner

Responsibilities:

• Analyze Joint requirements documents, System Requirements document and Solution approach.
• Create RTM (requirement traceability matrix) from Joint requirements document.
• Create Test plan, High level test cases and then detailed test cases for ETE testing.
• Develop both positive as well as negative test cases in Excel and Imported then to quality center.
• Conduct external reviews for the test cases with the team including test manager, test coordinator.
• Generate Test data for positive and negative test scenarios.
• Used SharePoint to host web sites that access shared workspaces, information stores and documents.
• SaaS is typically accessed by used using a thin client using web browser for content management (CM).
• Used cloud computing for transferring the data point-to-point (P2P) Point to multi point(P2MP).
• Placed all the HLTC’S, RTM and Issue log in the Prism.
• Involved in the ETE flow and the applications used are Ecrm (IBM People), PCG, AERS, Exact, Canopi and Cramer.
• Worked closely with IBM team for Presale part.
• Fully involved in network design and execution.
• Involved in completing action items in Mainframe application.
• Extensively worked with Mainframe technologies COBOL, JCL, VSAM, DB2, and CICS, on MVS, OS/390 and Z/OS systems.
• Managed the testing phases and trouble shouted defects in Quality center.
• Worked with the development team very closely and made sure that all the defects were fixed and closed in a timely manner.
• Coordinating Off-shore and onsite test activities and sending the status to managers responsible Generated reports from Quality center actual test cases planed against expected.
• Attended weekly project review meetings with Product Management and Development team.

Environment: Internet Explorer, Share point, Prism, Mainframe, CL, DB2, CICS, QMF, SPUFI, Xpeditor/TSO, Xpeditor/CICS, File-Aid DB2/MVS Canopi, Cramer, ARES, Exact, WAFA/C, WAFA/DO, Quality center.

Confidential, Bellevue, WA

Sr.QA Analyst

Responsibilities:

• Analyzed technical specification and business specifications and created Test plan and Test case in Quality Center.
• Create functional and regression Test Cases based on Functional Requirements Documents and Test Requirements Document
• Provided guidance and leadership to offshore and onsite resources.
• Functional, regression, 508 compliance, cross-browser/device testing, and security testing.
• Coordinated the test execution effort with the resources.
• Escalate the issues/risks to the stake holders and planned for risk mitigations.
• Developed both Positive as well as negative test cases and entered into Quality Center
• Ran Batch jobs.
• Generate Test Date for Positive and negative test scenarios.
• Involved in external reviews for the test cases with the test lead and business analyst.
• Detected several defects, report and track them using Quality center.
• Used SQL queries to validate the data Confidential the backend using Benthic Golden and Toad.
• Used XML’s, SOAP XML and SOAP UI tool to activate new customer and also for adding a line using Account Activation Services Platform (AASP)
• Specialized on working with web services for the activation of the phone.
• Perform various activities like add a line converting non-pooled to pooled plan, change rate plan, Add or delete a soc and change contract term trough Watson, CAM/iCAM.
• Executed regression test cases using QTP for CAM/iCAM.
• Prepared weekly status reports and participated in weekly status meetings.
• Activated, Cancelled, Suspended subscribers using CSM.
• Good handson experience in testing Amdocs CSM (customer Service management) billing System.
• Used POS application for purchasing handsets and accessories and made transactions through various payment modes.
• Testing experience in BSS/OSS (billing system), registration order entry, service plan management.
• Involved in developing Business Components through Business Process testing (BPT) in Quality Center
• Generated Test Plan from Quality Center and attach the Project deliverables to the QC
• Interact with the development teams in resolving several issues.
• Used SharePoint to host web sites that access shared workspaces, information stores and documents
• Managed the testing phases and trouble shouted defects.
• Coordinating Off-shore and onsite test activities and sending the status to managers responsible Generated reports from Quality center actual test cases planed against expected.
• Worked with the development team very closely and made sure that all the defects were fixed and closed in a timely manner.
• Attended weekly project review meetings with Product Management and Development team.

Environment: XML, IIS, Windows, Oracle 9i, Internet Explorer 7.0, Quality centre 9.2, SOAP UI,QTP 9.2,TIBCO, SQL Server 2005, POS DB, BPT,Amdocs DB, JPay DB, SAMSON DB, Watson DB, Benthic Golden, Toad, JAVA, J2EE, EJB’s.

Confidential

QA Analyst

Responsibilities:

• Analyzed technical specification and business specifications and created Test plan and Test case in Quality Center.
• Create API, functional, integration, E2E and regression Test Cases based on use cases, Functional Requirements Documents and Design Requirements Document
• Developed both Positive as well as negative test cases and entered into Quality Center
• Performed Functional, System, integration, Smoke and Regression Testing
• Generate Test Date for Positive and negative test scenarios
• Conduct external reviews for the test cases with the business analyst
• Performed cross browser testing to ensure compatibility of the application on Internet Explorer and Windows Vista.
• Detect several defects, report and track them using Quality center.
• Used SQL commands and pull up the data for testing the application data.
• Developed the automation scenarios and generated the automation scripts in QTP.
• Enhanced automation scripts using VB Scripting.
• Used Checkpoints for capture the application objects and properties.
• Performed Data Driven testing to test the application many times using different sets of Input values
• Interact with the development teams in resolving several issues.
• Worked with the development team very closely and made sure that all the defects were fixed and closed in a timely manner.
• Involved in validating User acceptance testing in test script
• Attended weekly project review meetings with Product Management and Development team.

Environment: HTML, XHTML, DHTML, IIS, Windows, Oracle 9i, Waterfall Methodology, Internet Explorer 7.0, Windows Vista, Quality centre 9.0, QTP 9.2, BPT, Java, EJB’s.

Confidential

QA Tester

Responsibilities:

• Analyze Product Requirements in Design, Build Phases
• Create functional, API, integration and regression Test Cases based on Use cases, Functional Requirements Documents and Design Requirement documents.
• Develop both positive as well as negative test cases and enter into Quality center.
• Conduct external reviews for the test cases with the business analyst
• Develop several SQL queries to get the data from database and validate the data.
• Perform functional, system, integration, E2E, smoke and regression Testing
• Generate Test data for positive and negative test scenarios.
• Carried out regression testing using Quick Test Pro.
• Parameterized test scripts for data driven testing in Quick Test Pro.
• Validated the front-end values with DB2 tables using SQL queries.
• Tested PL/SQL Functions, Procedures, Cursors, Packages and Triggers
• Involved in migration of forms from 6i to 10g and unit testing the same
• Performed cross browser testing to ensure compatibility of the application on Internet Explorer and Netscape.
• Used Putty to connect to the Unix Server.
• Interact with the development teams in resolving several issues.
• Involved in User Acceptance Testing and prepared UAT Test Scripts.
• Worked with the development team very closely and made sure that all the defects were fixed and closed in a timely manner.
• Attended weekly project review meetings with Product Management and Development team.

Environment: HTML, XHTML, DHTML, VB, .NET, ASP, IIS, Visual Studio, UNIX, IBM Mainframe DB2, Internet Explorer, Netscape, Test Director/ Quality center 9.0, QTP 9.2, SQL, Oracle, forms, VB Script.