SUMMARY

• ISTQB certified Software Testing professional with extensive experience in Software Analysis, Design, Development and software testing of Client Server and Web Applications.
• Experience in Analyzing business requirements at all stages of software development life cycle models - predictive, adaptive such as Waterfall & Agile methodologies.
• Strong experience in manual and automation testing- Functional, Regression, User Acceptance Testing (UAT), Integration, Performance (Apache JMeter), System Testing and API Testing (Postman tool).
• Managing testing teams, utilizing HP and Rational testing tools (QTP, Quality Center, Clear Quest, Load Runner, Test Director, JIRA)
• Well versed in Test planning, Test Scenarios & Test case Design, Defect tracking and Reporting, Root cause Analysis.
• Strong knowledge of Selenium Web Driver with Java, TestNg, BDD Framework - Cucumber, POM frameworks and Mobile app testing.
• Proficient in UML models and business processes and creating process flow diagrams, activity diagrams and use case diagrams.
• Automated, Implemented Business process improvement ideas to increase efficiency in terms of Accuracy, time and money.
• Enjoyed working collaboratively with both Technical (Developers, Business Analysts) and Non-Technical (Clients, management) members.

TECHNICAL SKILLS

Operating Systems: Windows 10, XP/7/8, MS DOS, Linux

Web Services Testing Tools: Postman, Apache JMETER 5.1

Automation Testing Tools: Selenium Web Driver (Java, Test NG, Maven), BDD, Test Director, QTP 9.2, Apache JMETER

Defect Management Tools: HP Quality Center, Bugzilla, Clear Quest, JIRA

Database Tools: SQL Server, Oracle, IMS DB, DB2, MS Access, TOAD

Version management tools: VSS, Rational Clear Case, Rational Team Concert, MS Visio

Scripting Languages: COBOL, JCL, VB script, VB 6.0, Java

MS office package: Microsoft Excel, Word, Power Point, MS Access, Microsoft Project plan

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst

Environment: FACETS, Java, Windows, Oracle, Selenium, Load Runner and Quality Center.

Responsibilities:

• Involved in developing detail Test Plans for different benefit packages according to Business requirements documentation.
• Involved in discussion with the Subject Matter Experts (SME) during creation of test plans and updating of business requirements.
• Acting as liaison between end user and Facets for user problems, outstanding issues, training needs and new software releases
• Follow up management on errors made by Data Entry associates.
• Performed UAT Testing Manually in coordination with UAT group to ensure correct business logic.
• Worked with business leaders to translate business requirements and processes into test cases according to Facets package requirements and subsequent effective configuration.
• Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Set claim processing data for different Facets Module.
• Performed Manual Testing using Quality Center (QC) and User Acceptance Testing (UAT).
• Monitored workflow of the Resolution/Adjustment Unit, delegate tasks accordingly, and ensure that quality, quantity, and efficiency standards are met or exceeded.
• Worked under HIPAA compliance standards.
• Performed Front-End Testing, Functionality Testing, and Data Driven Testing using Selenium.
• Developed test automation scripts using Selenium.
• Maintained Test Matrix which gives overview of the Testing Effort.
• Tested Claims intake/Logged claims/Filed claims data from Pulse tables to Oracle Financials.
• Monitoring the defect life cycle, generating customized graphs and reports for the client, using Quality Center.
• Used Quality Center to record documenting information useful in debugging process, evaluating test data.

Confidential

Quality Assurance Analyst

Responsibilities:

• Mobile QA Analysis, Manual Testing, create and maintain test scripts, test cases, traceability metrics, and test summary reports for end to end functionality.
• Worked on Agile methodology. Attend Daily Scrums and support
• Test client server, web-based and Mobile applications.
• Design Review and Requirement Analysis meetings.
• Ensure coordination of build and test environments teams and Build release teams, configuration management.
• Raising the defects found in the system through Change Requests and tracking them in ALM and JIRA.
• Worked with business analysts, developers, and content department to resolve issues.
• Analyze the defects technically and retesting of the bugs fixed and closing the Change Request defects.
• Run Compatibility Testing (cross Windows/Mac and Android/IOS platforms, cross mobile devices - phones)

Confidential

Software Test Lead

Responsibilities:

• Preparation of the Test Strategy and guiding the team.
• Involvement in the System Test Plan Preparation and Requirements Streamlining.
• Prepared Test Procedures, Test Scenarios, Test Cases and Test Data.
• Used Java as programming language with Selenium to test web application.
• Sync points are used wherever necessary so as to make the scripts pass.
• Page Object Model approach has been implemented to reduce code redundancy.
• Dynamic Xpath has been written to handle hidden and dynamic web Elements.
• Created Test cases Using Element locators and Selenium Web driver methods.
• Enhanced Test cases using Java programming features and TestNG Annotations.
• Performed API testing using POSTMAN and database testing to confirm all the data is being migrated to the specified tables.
• Test and Run various APIs as part of System Integration Testing.
• Responsible for GUI and Functional Testing, using Black box Testing Techniques.
• Involvement in Test Execution, RTM, Results Analyzing and Defect Reporting using QC.
• Conducting Data driven testing, cross browser testing and parallel test execution.
• After execution, generated test reports and have been shared with all the stakeholders with status reports.

Confidential

Test Engineer

Responsibilities:

• Involved in ‘Module Test Plan’ Preparation and Requirements Streamlining.
• Preparing Requirement Traceability matrices for New business Module.
• Involvement in Test Design includes Test Data preparation and peer Reviews.
• Responsible for Functional Testing using Black box Testing Techniques.
• Develop and execute and maintain performance test scripts for load and stress Testing of UI, and Web services testing using Apache Jmeter.
• Assisted automation teams for Recording test cases and uploading them to Automation Desktop to perform Regression testing by automating test cases using Selenium tool.
• Actively participate in establishing project plans, estimating work and monitoring progress against milestones.
• Execute, monitor, analyze, and report performance tests for 1000 users.
• Worked with developers to troubleshoot and resolve performance issues.
• During development, assess performance vs. design targets and help product development.
• Involved in solving Environmental problems along with Technical Support People, especially in Sever Connections and Database sharing issues.
• Reviewed deliverables and log defects to Jira and reporting it based on the severity.
• Preparation of weekly and monthly status reports.

Sr. Software Test Engineer

Confidential

Responsibilities:

• Participated in Business Requirements reviews to understand the functional requirements.
• Created Test cases, Executing Tests, Test data preparation and setting up of testing environment.
• Prioritized test requirements and organized test cases accordingly as per the testing needs.
• Involved in system testing and system integration testing, Regression testing, BAT.
• Reported and tracked the defects in Quality Center and coordinated with the development team for quick fix of bugs at the release of each build of the application.
• Coordinate testing with the Development team members and all stakeholders in Agile workflow.
• Peer review of deliverables and log defects to Rational Clear Quest (RCQ).
• Provided Root cause analysis of defects found and reported, Reviewed test results to manager.
• Involved and Supported the Test Lead in performing high level impact analysis and Testing Metrics.
• Extensive regression testing after defects has been fixed.
• Assisted test closure activities such as archiving test ware, preparing Test Summary Report, Lessons learned Document, Items Transmittal Reports.