SUMMARY

• Professional with 20+ years of experience as a Test Engineer, Quality Assurance Analyst, and Defect Management Specialist, System Integration Testing and User Acceptance Testing, Functional testing in fast paced Agile/Scrum framework.
• Expert in all phases of Test Management Lifecycle including Test Strategy, Requirement Analysis, Test Cycle Planning, Scheduling, Testing, Defect Tracking, Defect Management and Reporting
• Reviewed test cases with reference to the requirements specifications, change requests, and problem tracking Reports
• Created test reports, schedules, status, and metrics
• Adept at using both manual testing methods and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression
• Created use cases, user interface specifications, and user requirement specification document Liaise with developers, business analysts, and user representatives in application design and document reviews
• Superior analytical, troubleshooting, communication and presentation skills
• US Citizen with Active Security Clearance (Customs and Border Protection, TSA and ICE)

TECHNICAL SKILLS

TESTING TOOLS: Atlassian Confluence, Jira, Atlassian Dev Ops, Selenium , ServiceNow , Quality Center; Quick Test Professional; Rational Test Manager; Rational Clear Case; Rational Clear Quest; Test Director; Remedy; WAT (Sec - 508); Web Inspect (Sec-508); Oracle Open Script

Databases: Sybase; Oracle; DB2; Apache Hbase Packages MS Office; MS Project; MS Visio, ETL ( Extract, Transform and Load ); Oracle Forms and Reports; Crystal Reports ; Languages SQL*Plus; PL/SQL; Shell scripts; Operating Systems UNIX (Sun Solaris; HP); Linux; Windows; Mainframe & Client Server;

PROFESSIONAL EXPERIENCE

Confidential

SAT Tester

Responsibilities:

• Analyzed and reviewed the requirements and built Test cases and scenarios for VISA and Passenger Applications
• Tested Elasticsearch applications for different major data sources like (Person Subject,
• Manifest, PNR, Secondary Inspection etc.)
• Validated JSON messages and generated Index files for Elasticsearch test data prep
• Brainstorm scenarios with Requirements and development team to prepare test data
• Build SQL queries to validate data, based on requirements and scenarios
• Perform automated web service testing using Soap UI
• Perform Interface (Integration) testing with different departments (ICE, DOS) when testing for Visa Overstay and CEAC applications
• Perform interface testing with different Confidential Applications (TPAC, VPC, Mobile Primary, Seacats,
• Tecs Lookout)
• Perform Functional Testing, Smoke Testing, Sanity Testing, Load Testing, Performance Testing, Regression Testing by following Agile software development process
• Performed testing in Big Data (Hadoop) and Oracle
• Processed data through MQ monitor to Kafka Topic to Big Data Services and validate the data.
• Experienced in Validating, analyzing, cleansing large sets of data using Big data services also identifying the source and destination.
• Processed JSON messages into Kafka topic using MQMON and storing data in HBase and then pass on to UI
• Updated relational DB data and ensure the replication in HBase.
• Tested security access levels for all ATSP applications
• Tested UPAX Authorization service
• Built frame work and created test scripts using WebDriver, Selenium-IDE in Java.
• Experience in writing regression and functional test cases using Selenium
• Created automating test cases using TestNG
• Performed Load testing using MQ and validated loaded data using sql (backend)
• Validated data flow in the User Interface and in Back-end tables
• Prepare processed flow documents for new applications and Trained new resources
• Performed Doc validation using Soup UI REST services for Integration testing with various Airlines.
• Testing in real production environment once deployed changes in Production
• Create defects using ServiceNow and triage ServiceNow tickets assign to the team
• Monitor productions errors/Alerts and assign to appropriate developers

Confidential

SIT Tester/QA Analyst

Responsibilities:

• Conducted MSIX application testing using manual\automated testing tools
• Identified the tools needed to ensure the software development is Compliance with 508
• Executed 508 testing and presented the findings to development team.
• Analyzed the underlining tables and data, ER Diagrams, data flow, data collection, and data processing for MSIX Application
• Designed and executed test cases to meet New/Enhancement requirements
• Created RTM (Requirement Traceability Matrix)
• Created test cases with sql queries to validate MSIX Reports to ensure quality
• Coordinated QA\QC procedures with the Quality Assurance Manager
• Maintained and updated Quality Assurance documents like Disaster Recovery plan
• Reviewed Semi Annual Deliverables to help ensure quality
• Conducted process reviews, audits, and other related activities
• Interfaced with the MSIX project’s IV&V auditors

Confidential

SAT Functional Tester

Responsibilities:

• Analyzed Software Lifecycle Management documents for ICE applications
• Created Test Plans and Test Scopes for Testing of ICE applications
• Developed Test cases in Quality Center and executed Test Cases of Java based applications for production readiness purposes, in Production like environment
• Executed Section 508 Compliance Testing
• Created Test Analysis Summary for PRR review
• Documented issue trackers against Business requirements and rules
• Performed GAP analysis based on business rules, process flows and system flows
• Created Daily Status Reports and Metrics

Cardinal

SIT Tester

Responsibilities:

• Reviewed Change Requests and ER diagrams with Developers, with reference to technical design
• Developed test cases, with reference to Change Requests and specifications
• Executed test cases to verify the proper functioning of ACE systems
• Developed test reports, schedules, status, and metrics

Confidential

Senior QA Engineer

Responsibilities:

• Automate the development of Test matrix results
• Collected Output results and Metrics and updated the worksheets with necessary formulas
• Analyzed the results and created reports for higher Management.

Confidential

QA Lead

Responsibilities:

• Conducted analysis of technical requirements; instrumental in establishing new testing policies and procedures.
• Acknowledged by senior management for successful Whole Process Testing
• Significantly reduced post deployment end user complaints
• Developed test scripts four complex scenarios
• Developed test scripts and tested Business Object reports by validating the data independently from back end tables.
• Validated ETL processes for data transfer between PMIS and PIMS
• Created Test Strategy and Test Plan
• Developed High Level Test Cases for business review and approval
• Created detail test cases
• Executed test cases in multiple testing environments in sequence (GT Test, GT Stage, TSA Stage, TSA Prod, GT Test Lite, GT Stage Lite, TSA Stage Lite, TSA Prod Lite)
• Walked through UAT test scenarios to Users and supported during UAT
• Executed post deployment testing in Production
• Developed test reports, schedules, status, and metrics and published such reports

Confidential

SIT Tester

Responsibilities:

• Reviewed Requirements, Change Requests, Specifications, Technical design documents
• Reviewed requirements and ER diagrams with Developers with reference to technical design
• Developed test cases and executed test cases to verify the proper functioning of ACE systems
• Ensured that all components of the subsystem properly integrated with ACE System and the design is scalable, flexible and extensible, by writing appropriate test cases.
• Developed test cases with reference to the requirements specifications
• Developed test reports, schedules, status, and metrics
• Received appreciation from supervisor for successfully solving complexities of the functionality within a short timeframe

Confidential, McLean, VA

Sr. QA Analyst

Responsibilities:

• Analyzed business and technical requirements to develop system test cases; developed test suite, test strategy, and high-level test cases; created test cases with SQL queries.
• Created requirements traceability matrix and multi-cycle test plan, including connectivity and UAT
• Created SQL queries and reports for comparison and reconciliation of financial data
• Assisted business users with the execution of user acceptance tests

Confidential, VA

Sr. Test Engineer

Responsibilities:

• Responsible for gathering business requirements, translated them into effective software practices, including system testing and user acceptance testing; coordinated test plan creation and test procedures from requirements.
• Utilized rational ClearQuest for defect tracking system in order to track and report defects.
• Key in the integration and end-to-end testing of the application and involved in testing the entire path from order entry to accounts payable
• Assisted in User Acceptance Testing (UAT); provided end-user training; identified and suggested QA process improvement steps.
• Performed extensive testing of SQL statements; stored procedures on Oracle databases.
• Validated VOIP, Video, Voice Internet Services and other billing data with sub-systems
• Loaded new rates and maintained rating catalogue in the test environments; created reconciliation process in testing by combining billing and provisioning systems.