SUMMARY

• Dedicated professional with 6+ years in Software Quality Assurance and testing management tools for web and client/server applications.
• Experience in creating Traceability Matrix to ensure comprehensive test coverage of requirements; applying agile test - driven development environment; conducting and participating in different Types of Testing - System, Functional, GUI, Regression, Sanity, Smoke and User Acceptance Testing (UAT).
• Strong knowledge of Black box testing. Effectively collaborating with developers to resolve issues using ALM/Quality Center.
• Strong, Precise Written and Oral communication skills with excellent Presentation and Organizational expertise.
• Determined Interpersonal, Mentoring, learning capability matched with skills to manage stress and the ability to meet strict deadlines.

• Manually Retesting the Applications
• Test Cases Creating & Validation
• Storing, scheduling Test Cases and Report Bugs
• Development and Execution of Tests Cases and Scripts
• UAT Coordinator/ DATA support
• Strong understanding of QA methodologies.
• Provide feedback to developers, vendors, and clients.
• Understanding of development life cycle in SCRUM (Agile) world.

PROFESSIONAL EXPERIENCE

Confidential

UAT Support / QA Analyst

Responsibilities:

• Work closely with designers, developers, and business SMEs to effectively assure delivery of a quality project.
• Support continuous improvement of team quality management practices, such as defect management, continuous integration, integration testing on 10 different utility related applications.
• Facilitation of functional testing in Oracle utilities customer care and billing, CC&B application, which is integrated with multiple applications such as Salesforce, Workday, Maximo, GIS etc.
• Provide UAT support by writing extensive test cases with little requirements and business processes as well as explain testing functionality to the UAT testers.
• Identify and setup test data needed to support test case execution.
• Work with assigned test leads and provide guidance for definition of test scenarios applicable to the Project scope.
• Report daily status reports to the client and senior management detailing pertinent information based on analysis.
• Participate in defect triage and confirm that the defined defect management process is followed.
• Escalate issues and risks to Test Leads and Managers and provide remediation ideas.
• Assist with finalization of test closure activities such as lesson learnt, defect/execution trends.

Confidential - Parsippany, NJ

QA Analyst Lead

Responsibilities:

• Test efficiently in front- end Mainframe, GUI, Thin Client, E-Commerce, Mobile (Android, IOS), Rover device.
• Efficiently leading and collaborating with PM’s, BA’s, Dev team, and the stakeholder during software development life cycle
• Cross Training new employees of various applications and the business.
• Perform UAT testing across numerous software components before new version release to test for any functional problems/defects and customer usability purposes.
• Coordinate UAT for UAT users/ testers across the field to provide, data and support to meet deadlines in a timely matter.
• Maintain working relationships with people in a wide variety of functional areas.
• Thoroughly have Triage meetings with Developers and Project Manager for defect resolutions.
• Attended meetings involving Developers, DBAs, Business Analysts and Management to track application changes.
• Perform Functionality Testing, Black Box Testing, System Testing, Regression Testing and User Acceptance Testing.
• Identify and setup test data needed to support test case execution.
• Provide estimates for small or large projects including level of testing effort and hours required.
• Extensively use Quality Center and Jira for defect tracking including relevant brief descriptions of issue with detailed steps to replicate.
• Execute Test Cases and track defects using Quality Center as well as create Test Strategy, Test Plan, Test Data.
• Validate and troubleshoot reported bugs and clearly communicate problems and severity to appropriate development personnel.
• Validate list of business rules and or functional specifications documentation against the application being tested. dependencies.
• Understand and identify risk, issues, for the testing scope related to their work area.
• Participate as needed in Project specific testing activities.
• Work with assigned test leads and provide guidance for definition of test scenarios applicable to the Project scope.
• Prepare test objectives for test coverage and validation.

Confidential - Wilmington, DE

QA Analyst

Responsibilities:

• Involved in help prepare the Test estimations, Run Plan, and Traceability matrix by working closely with software developers, engineers in fixing the defects.
• Reviewed functional and design specifications to ensure full understanding of individual deliverables. Ensure that validated deliverables meet functional and design specifications and requirements.
• Tracked the updates in testing by sending the reports to all team members with Daily Status. This helped to prepare test data and exported to a data pool in rational functional tester; carry out User acceptance testing and execution.
• Monitored project plan execution and project metrics reporting while ensuring the deliverables are in par with Client standards, prepared test data; carried out testing and execution.
• Prepared Test Scripts, Test conditions, Test Scenarios into HP ALM as well as defined requirements, Test Cases, Linked test cases with the requirements.
• Scheduled and executed Manual Test Scripts involved in Test Execution, reporting any defect in HP ALM.
• Verified data Integrity by performing backend testing by writing SQL Queries.
• Create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented User Stories (requirements) as well as established standards under both normal and abnormal conditions.
• Efficiently collaborated directly with Leads and Managers to prepare test plans for software development while productively working with each QA team member to implement Cross Training of various applications.
• Performed UAT testing across numerous software components before new version release to test for any functional problems/defects and customer usability purposes.
• Thoroughly discussed the Defect Report with Developers and Project Manager for defect resolutions.
• Attended meetings involving Developers, DBAs, Business Analysts and Management to track application changes.

Confidential

QA Tester

Responsibilities:

• Created the Test Cases on various forms of the application and performed Positive Testing and Negative Testing.
• Created and executed Test cases for various types of testing like Black-box, Grey-box, System, Functional, Integration, Backend, Regression Stress and User Acceptance testing.
• Created & maintained Requirements Tractability Matrix (RTM) between Requirements and Test Cases within HP Quality Center.
• Prepared a Traceability Matrix using HP Quality Center to test cases to the requirements and defects while tracking, reviewing, analyzing and comparing and storing defected in Quality Center.
• Involved in performing Back-End testing by writing SQL queries to extract the data from SQL and Oracle databases as well as in Database Compatibility Testing to make sure that the application was compatible when the database was upgraded.
• Documented the test results and test processes using build in QTP while scripting reusable functions, user defined function with VB scripts and used library functions.
• Interacted with the development team to fix the defects as per the defect report and provided test reports to the QA management on regular basis.
• Reviewed test estimates, schedules & monitored progress while communicating and coordinating while preparing status compilation and status reporting of the team on weekly basis and handled team.
• Attended Defect Triage meetings with the QA, Dev, BA team to track status formulated recommendations.