SUMMARY

• Skilled IT professional with over 6 years of quality assurance and software testing experience of web - based, mobile, and client-server applications
• Create and Execute both manual and automated test scripts for complex systems as part of an Agile Scrum Sprint team
• Convert existing manual test scripts into automated scripts, using Selenium WebDriver with Java
• Excellent knowledge in JSON, Test, and Debug APIs using Postman and mapping documents
• Develop testing plans with scenarios based on the understanding of systems/business requirements to perform end-to-end, regression, functionality, and performance testing prior to implementations
• Design, interpret and present data in formats that define expected data types in formatting each field
• Consolidate information from databases, business intelligence tools, and other applicable software and present actionable findings to operational and clinical leaders
• Retest the defects when the fixes are available and follow up on defects for closure
• Exposure to multi-platforms and cross-browser testing. Knowledge of trends for new browser versions and mobile devices
• Log and report bugs and defects with detail and clear steps to reproduce
• Experience with Testing Management and Defect Tracking Tools
• Proven ability to meet strict deadlines and work well under pressure
• Ability to work with multiple teams and to handle multiple builds and frequent releases
• Great team player, experience working with local and remote engineering teams
• Strong attention to detail and a desire to build exceptional bug-free products

TECHNICAL SKILLS

Web Testing Tools: Selenium (Java), Postman, Jmeter, FirePath, Chrome Dev.Tool

Bug Tracking: Rally, TestRaill, Jira, and HP ALM

Mobile Tools: ADB, Android Studio, Android SDK

Platforms/Mobile Platforms: Windows 7/8/10, MAC OS, UNIX/Linux, iOS, Android OS

Programming: HTML, CSS, JavaScript

Virtual Machines: VMWare, Oracle VM

Database: Oracle, MySQL

Networking: TCP/IP, HTTP/S

Browsers: Chrome, Firefox, IE/Microsoft Edge, Safari

PROFESSIONAL EXPERIENCE

Software QA Engineer

Confidential, Jacksonville, FL

Responsibilities:

• Experienced working in an Agile/Scrum development process
• Design system, regression, and integration tests to validate application releases
• Perform manual and end-to-end automation testing, using Selenium WebDriver/Java
• Hands-on experience in executing automation test suites in Selenium and analyzing results
• Monitoring API responses in Postman, analyzing and troubleshooting communication between front-end and API/Web Services
• Perform Load Testing including Apache JMeter
• Provide concise and accurate documentation of software defects and investigate assist in problem analysis
• Report test results to support story sign off by Product Owner
• Support testing processes from manual testing to automated testing
• Back end testing (service validation) of web applications using SQL and MongoDB for validations Data in DB and UI

Software QA Engineer

Confidential, NY

Responsibilities:

• Full lifecycle QA experience - designed test plans/test cases, executed and maintained manual and automated test suites, analyzed the results, reported, tracked and triage defects, and ultimately made the decision on test completion
• Validating application functionality on Android and iOS platforms
• Executed SQL queries to make sure correct data went into DB and retrieved correctly
• Documented defect/issues in Jira, including relevant brief descriptions of the issue with detailed steps to replicate
• Planned and executed functional, integration, regression, usability, compatibility, and system testing
• Wrote and executed test cases on major features of the application: Travel, Activities, Sing In/ Sing Up Shopping Cart, Redeem, Emails and etc
• Wrote easy-to-reproduce bug reports and monitoring their resolution status, frequently using Change Requirements Requests
• Provided practical creative input to the software design and specification process
• Review bug reports filed by clients (in the production environment) and created consistently reproducible test cases

Software QA Engineer

Confidential, San Francisco, CA

Responsibilities:

• Helped manage and implement the QA process for feature teams across all our platforms
• Reviewed and commented on specifications for features in development
• Created and/or update test plans as new features and products are launched
• Tested functionality and communicate issues found to the appropriate audiences
• Assisted the support team by analyzing user bug reports, applying appropriate testing procedures on reproducing the issue, and advocating for the fix
• Continually monitored features in production for user engagement and quality
• Worked with Xcode and used ADB commands

Software QA Tester

Confidential

Responsibilities:

• Conducted functional, integration, regression, and acceptance testing customer web sites on various hardware platforms and browser families.
• Performed mobile testing on different platforms
• Reviewed and analyzed the system's functional specifications.
• Participated in the development and execution of Test Plan and Test cases aimed at assessing the quality of these sites.
• Derived test goals and objectives from the project specifications
• Verified the quality of page components: banners look and feel, surveys, leads, and verification of contents
• Generated detailed reports on the test results. Filed detailed bug reports in Jira BTS

Software QA Analyst

Confidential

Responsibilities:

• Maintained customer database
• Entered project information into the project management system
• Studied business requirements and technical specifications to create test documentation (test plans, test matrices, and test cases)
• Performed smoke, regression, acceptance testing
• Prepared accurate sales activity reports, forecast reports, expense tracking reports
• Managed projects proposals and develops market strategies
• Maintained customer database by inputting customer profiles and updates
• Entered project information into the project management system
• Diagnosed, reported, tracked, and assisted in resolving quality issues
• Assisted Customer Support with any issues that could not be resolved
• Communicated in writing or in meetings with the development team