SUMMARY:

• Confidential is a Test Lead with 9.8 years of experience leading testing and quality assurance teams for large - scale system implementations.
• He brings significant experience working on both Agile, Scrum and Waterfall models, applying his expertise to drive testing across functional teams such as business users, financial advisors, business analysts, quality assurance analysts, DDI vendors, product owners, and other partners, vendors and stakeholders.
• Confidential brings exceptional documentation, risk analysis, and quality control audit skills, as well as expertise in test strategy, planning, risk management, and execution.

TECHNICAL SKILLS:

Microsoft Office Tools: Word, Excel, PowerPoint

Database Technologies: SQL, Oracle, Microsoft SQL Server, MySQL

Test Management tools:: HP ALM, TFS and Jira

Other Tools: SAP CRM, SoapUI Pro, Amdocs CRM, Siebel CRM, Comptel fulfillment and P&A, Selenium, Business Process Modeler

Collaboration & Content/Knowledge Management Tools: SharePoint, Lync, WebEx Connect

Project Management Tools: Microsoft Project, TeamCSG Project Management

Strategic Planning and Analysis: TeamCSG Risk Assessment Model, CSG REALize Maturity Models

Modeling and Design: Use Cases; Business Process Modeling Notation (BPMN); Agile, Waterfall, and hybrid methodologies

Testing and Quality Management: WebLOAD, Test plan development, test case development, manual and automated test execution, User Acceptance Testing, HP ALM, TFS, JIRA and Radar

Development Tools: Eclipse, Microsoft Team Foundation Server

Languages: Java, XML

Middleware and Other Platforms: SoapUI Pro, Postman

Operating Systems: Windows, Apps-IOS testing, Android Testing

PROFESSIONAL EXPERIENCE:

Test Lead (SAP consultant)

Confidential, Austin, TX

Roles and Responsibility:

• Performed requirement analysis and developed test scenarios
• Performed extensive Ad-hoc testing and capturing maximum defects as possible
• Had taken up responsibility of Creation and Updating of various Process related Trackers contributing to Project Documentation
• Conducted and provided effective Brain storming sessions to the team on the Requirements
• Performed System, E2E and Regression testing and reported defects with appropriate severity
• Conducted Compatibility Testing in various OS/Browser combinations in client environment
• Effective communication with Onsite SMEs and Developers

UAT Manager

Confidential, Harrisburg, PA

Roles and Responsibility:

• Drove testing across functional team including business users, financial advisors, business analysts, quality analysts, the development team, product owners and other partners, vendors and stakeholders as part of several projects.
• Worked closely with business users and tech partners to improve UAT process procedures and standards.
• Managed UAT and QA testing and including full testing life cycle.

Test Lead

Confidential, Philadelphia, PA

Roles and Responsibility:

• Drove testing across functional team like Business users, financial advisors, BA, QA, Development, Product owners and other partners/vendors/stakeholders as part of engagements and projects.
• Working in a XM project to test Integration of Billing, API testing,CRM, Voucher Management, Payments applications. These applications need to be tested against the business, functional, test requirements in an integrated environment
• Closely worked with business users and tech partners to improve UAT process procedures and standards.
• Managed team consisting of both onsite employees/consultants and offshore test team/test lead.
• Managed UAT/QA testing and coordinating life cycles
• Identifying end to end regression and functional testing of all system components of the application and identifying test scripts for automation.
• Extensive knowledge in requirement analysis, preparation, review and approval of QA test plans, test scripts and coordination of all testing activities including defect tracking and issue remediation in ALM
• Performed data validation and black box testing of all data feeds from vendors and coordinated testing activities for multiple projects on all stages of Software Development life cycle.
• Exceptional Documentation and Presentational skill, risk analysis and Quality control audits
• Test strategizing and planning, execution, Client Management, Scope management, Risk Management

Test Lead

Confidential

Roles and Responsibility:

• Working in a STC BAU/BSST project to test Integration of Billing, CRM, Mediation, Revenue Assurance, Voucher Management, Payments applications. These applications need to be tested against the business, functional, test requirements in an integrated environment. Testing activities includes test planning, test execution, test review, unit test case review, Data loading, data configuration, defect management, test reports, Test Estimation BRT support of the solution before going live.
• Drove testing across functional team like Business users, financial advisors, BA, QA, Development, Product owners and other partners/vendors/stakeholders as part of engagements and projects.
• Closely worked with business users and tech partners to improve UAT process procedures and standards.
• Managed team consisting of both onsite employees/consultants and offshore test team/test lead.
• Managed UAT/QA testing and coordinating life cycles
• Identifying end to end regression and functional testing of all system components of the application and identifying test scripts for automation.
• Extensive knowledge in requirement analysis, preparation, review and approval of QA test plans, test scripts and coordination of all testing activities including defect tracking and issue remediation in ALM
• Performed data validation and black box testing of all data feeds from vendors and coordinated testing activities for multiple projects on all stages of Software Development life cycle.
• Exceptional Documentation and Presentational skill, risk analysis and Quality control audits
• Test strategizing and planning, execution, Client Management, Scope management, Risk Management

Test Analyst

Confidential

Roles and Responsibility:

• Performed Requirement analysis and came up with test scenarios
• Performing Extensive Ad-hoc Testing and capturing maximum defects as possible
• Had effectively supported the project management in Project Metrics and Data collection work
• Had provided effective KT Sessions to the new joiners and have prepared the KEP PPT and KT documents for the functionalities handled
• Had taken up responsibility of Creation and Updating of various Process related Trackers contributing to Project Documentation
• TCP method of estimation was used for estimating effort required for the respective functionalities
• Conducted and provided effective Brain storming sessions to the team on the Requirements
• Performed Regression testing and reported defects with appropriate severity
• Performed Smoke testing
• Conducted Compatibility Testing in various OS/Browser combinations in client environment
• Reporting the defects through Webteam and Webstars portals
• Effective communication with Onsite SMEs and Developers
• Had Coordinated and attended all major release days of the Project
• Had supported “Audit tasks” such as SPP Document updation, Project Plan, TCP, DP document preparation