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Senior Manager/sqa Engineering Resume

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Pasadena, CA

PROFESSIONAL SUMMARY

  • IT professional with experience in Senior Management of staff and stakeholders along with project management of concurrent projects from envisioning through implementation using MS Project and Share point., business analysis, design, application development and quality assurance (Agile / Waterfall).
  • Responsible for the cost center budget, creation of Business Continuity Planning (Sarbanes Oxley compliance), Disaster Recovery exercises, project scheduling, tracking, project estimation including ROM process to determine to buy or build, mitigation planning, test plans and leading end to end testing.
  • Experienced in driving the RFP process from response to include partnering with ASP’s or COTs software vendors for deliverables and timelines. Proficient in successful project management of multiple concurrent projects and analysis with project tracking and testing tools to consistently meet deadlines, work within budget, and meet project objectives. Led the “upfront” process to drive initiatives based on high level estimates (ROMs) and scored internal versus external estimates for software solutions.
  • Led numerous projects to include interface development, data conversions, data warehouse implementation, software development and quality assurance testing of client server to mainframe applications utilizing SQL Server, COBOL, Micro Focus COBOL, DB2, Visual Basic, Oracle (mainframe), CICS,
  • DATACOMM, mainframe development tools and testing (unit, integration, regression, stress testing), data and PIN Encryption. Provided estimates on the scheduling of tasks and resources for each of my projects Identify issues, risks and migration strategies for my projects. Heavy customer interface with multiple level users, senior level managers, directors and vice presidents. Additionally, I managed vendor’s deliverables / tasks and matrix resources on my projects. Managed the deployment readiness activities for the Kaiser Positive Patient Identification roll out across the Southern California region.

TECHNICAL SKILLS

Operating Systems: IBM OS/MVS, IBM OS/390, IBM OS/2, Windows NT, Novell, UNIX, WebSphere

Database: IMS/DC, DB2, SQL Server, VSAM, CICS/VS, DATACOMM, ORACLE

Communications: TCP/IP, LU6.2, RS - 232, FTP, DNM, CONNECT Direct

Development Software: Micro Focus COBOL, VS COBOL II, REALIA COBOL, VISUAL BASIC, JAVASCRIPT, JAVA, JAM

Interface Engine Experience: EDE

Message Support: HL7 v2.x, EDI X12, ACH, X9.2, MQ Series

Special Terminals: ATMs, Automated Fuel terminals, Point of Sale, Credit Card processing, PDA devices

Software: Microsoft Office, MS Project, MS Exchange, GroupWise, LOTUS NOTES, Outlook

Healthcare Systems: HBOC Star, Meditech, HCA Financial System, Citation Lab, ADAC Radiology, PACS, Dictaphone, IDX Flowcast

Data: Data and PIN encryption tools for Debit/Credit card creation and ATM, POS, and Fuel Terminal originated transactions

Tools: MS Project, MS WORD, VISIO

PROFESSIONAL EXPERIENCE

Confidential, Pasadena, CA

Senior Manager/SQA Engineering

Responsibilities:

  • Drove Quality Testing Team of Rx upgrades, Kp.org, Cerner Millennium General Laboratory, Path Net Department Order Entry/Clinical, Epic upgrades
  • Mitigation planning, task tracking and risk/issue management
  • HR Staff Management (FTE / Flex Pool)
  • Financial tracking for project expenditures
  • Responsible/Drove project schedule for Agile, Integration, Regression and Automation
  • Tools: ServiceNow, MS Project, Power Point, Excel, Project Pool, PPM, TEAMS
  • Drove Quality Testing Team of Cerner Millennium General Laboratory, PathNet Department Order Entry/Clinical, Epic Upgrades
  • Mitigation planning, task tracking and risk/issue management
  • Led the facilitation with third party vendor
  • Responsible/Drove project schedule for Unit, System, Integration, UAT, PCM testing phases
  • Coordinated with NCAL division for use of Automation for mass testing
  • Coordinated Functional, Instrument, Security, HL7 messages, Billing lines of business tracks
  • Responsible for test scripting of test scenarios
  • Tools: HP Quality Center, DocuShare, Remedy, StarTeam, MS Project, Power Point, Webex, TEAMS

Confidential, Los Angeles, CA

Project Manager

Responsibilities:

  • Drove Statement of Work process and new business development
  • Mitigation planning, task tracking and risk/issue management
  • Led the facilitation with third party vendor ASP’s for response to LADWP RFP
  • Drove the scoring process for the ASP’s and their products for selection

Confidential, Duluth, GA

Project Manager

Responsibilities:

  • Lead projects in a waterfall (control key) SDLC environment. Product focus is Image Capture, Image exchange, Branch and Central Site Capture and Merchant Capture (Check21 in a box)
  • Responsible for Statement of Work, mitigation planning, task tracking and risk/issue management
  • On a daily basis I engaged with other project managers, project sponsors, designers, development managers, developers, testers and other project stakeholders (to include Senior Management)
  • Drove weekly meetings with senior level clients and their team members to identify and assess business impact and partnered with upper management’s commitment to ongoing system enhancements
  • Drove the process of moving new and existing clients from physically processing checks to image capture

Confidential, Alpharetta, GA

Project Manager

Responsibilities:

  • Responsible for mitigation planning, task tracking and risk/issue management, ROM (rough order of magnitude) estimates, High level design reviews, detail design turnovers and baseline estimate entry into PRISM
  • On a daily basis I managed and mitigated risks and issues, engaged with other project managers, project sponsors, Integrated Release Management, designers, development managers, developers, testers and other project stakeholders (to include Senior Management)
  • Agile methodology

Confidential, Cleveland, OH

QA Tester

Responsibilities:

  • Duties include Quality Assurance using Rational Test Manager for testing the IDX Flowcast COTs product with emphasis on Payment Posting and Denial Management
  • Logging of defects, development and execution of test plans, test cases and scripts
  • Fostered and lead the working with the functional team and users for system changes
  • Lead project status meeting with senior level users and software vendor team for enhancements and Bug Defect management, setting of priorities and adherence to the SDLC for quality assurance

Confidential, Kennesaw, GA

Offshore Development Manager

Responsibilities:

  • Duties include project management of managers and development staff (86 offshore resources)
  • Budgeting, resource planning, risk management, matrix management, project coordination between executive level management and technical staff; project analysis; project management of Quality Assurance using EnfoBug for defect resolution
  • Managed and assisted in the development and execution of test plans, test cases and scripts
  • Agile methodology

Confidential, Duluth, GA

Application Manager

Responsibilities:

  • Duties include management of permanent and contract staff
  • Budgeting, P&L management (application level), resource planning, risk management, matrix management, performance appraisals, resource development, Project coordination between Senior Management and Technical staff; Project analysis; Project planning and tracking; Evaluation of system performance for improvement
  • Other duties include Project Manager for Logistic Flow / Delayed Financial Booking of Big Ticket and small ticket items returning to the CRC (Customer Return Center)
  • Management of supporting application data publishing master data to data warehouse and extraction for reporting

Confidential, Atlanta, GA

Project Manager

Responsibilities:

  • Duties include supervision of permanent and contract staff
  • Project coordination between Senior Management and Technical staff
  • Project analysis, Project planning and tracking; Resource Management; Development of specification; Budgeting; P&L management (application level); Evaluation of system performance for improvement
  • Other duties include data conversions and the design and development of computer interfaces designed to transport data between different types of systems residing on diverse hardware and software platforms
  • Management of supporting application data publishing to data warehouse and extraction for reporting

Confidential, Atlanta, GA

Project Manager

Responsibilities:

  • Duties include management of staff; Architecture and design, Project coordination; Project analysis; Project planning and tracking; Implementation of LBMS development methodology to enhance cellular billing application on various projects
  • Lead system designer on multiple new GTE business enhancements offering new types of services and feeds to multiple platforms using FTP and NDM.
  • Worked as Project Manager on multiple projects using management by deliverables and
  • Microsoft Project Version 3.0, with the responsibility of status reporting to Marketing
  • Vice Presidents and various project sponsors.
  • Managed the creation and execution of test plans, test cases and test scripts
  • Managed bug defects utilizing MobilTracker
  • Project managed multiple concurrent projects with large and small teams. Teams consisting f up to 10 members each.
  • Provided ROM, High Level and detailed estimates on the scheduling of tasks and resources for my projects.

Confidential, Stone Mountain, GA

Project Manager

Responsibilities:

  • Duties included Project Management, development and maintenance to integrated interface application programs on various projects
  • Management of System Integration between multiple platforms
  • Lead efforts in collection of ADT information for input into HBOC software
  • Lead efforts in Data mapping, media set up of data for multiple data conversions to HBOC software application written in REALIA COBOL, MPI - Master Patient Index, AR - Accounts Receivable and BD - Bad Debt. Lead efforts in claims and analysis
  • Developed and executed test plans, test cases and test scripts using Rational Test Manager
  • Project Manager leading multiple concurrent projects with large and small teams
  • Lead up to 42 technicians deployed across seven sites working on multiple concurrent initiatives
  • Lead project working with carrier claims, clearing house, rejects and resubmission
  • Heavy user interface with Senior level hospital staff
  • Heavy vendor interface / management

Senior Systems Integration Specialist

Confidential, Dallas, Texas

Responsibilities:

  • Primary responsibilities included conversion Installment Loans and On-line Collection systems into Confidential proprietary application software. Project management of conversion efforts
  • Bank acquisitions/Mergers of subsidiary banks
  • Consolidation of product offerings / services
  • Setup of institutions ATMS, DDA/Savings Time, Loan products, etc.
  • Clearing house / SWITCH certifications
  • Mailings
  • Drove Annual Disaster Recovery updates and mock disaster testing

Senior Systems Integration Specialist

Confidential

Responsibilities:

  • Primary responsibilities included managing my projects using management by tangible deliverables, release management and project status up to Vice President Level
  • Functioned as the analyst on multiple batch COBOL and on-line CICS maps per request
  • Responsible for assisting clients, gathering enhancement requirements, developing time/cost estimates, designing program specification and coding / problem resolution
  • Responsible for entire ATM network deployed locally and across state lines
  • Responsible for card (plastic) creation Track II data, PIN mailers and encryption key maintenance. Daily batch job and on-line processing of ATM transactions file switching for transaction journal
  • Responsible for network (At-Us-On-Them) vice-versa transactions and settlement. Maintained customer cardholder data and card reissuing process
  • Setup disaster recovery (Hotsite) data files and participated in annual mock testing of disaster for critical systems
  • Developed conversion programs for DDA, Savings & Time and Real Estate applications from bank mergers
  • Bank acquisitions/Mergers of subsidiary banks
  • Consolidation of product offerings / services
  • Setup of institutions ATMS, DDA/Savings Time, Loan products, etc.
  • Clearing house / SWITCH certifications

Confidential, Indianapolis, Indiana

Programmer Analyst

Responsibilities:

  • Responsibilities included third party ATM software (QUADSTAR), assisting clients, gathering enhancement requirements, developing time/cost estimates, designing program specification and coding / problem resolution
  • Responsible for entire Indiana CIRRUS ATM network X9.2 four message set, entire proprietary GREEN MACHINE ATM network controller attached network, network (At-Us-On-Them) vice-versa transactions and settlement, Bank Net credit card switch and bundled settlement
  • Participated in pilot program for automated fuel terminals
  • Participated in disaster recovery annual mock testing of disaster for critical systems
  • Bank acquisitions/Mergers of subsidiary banks
  • Consolidation of product offerings / services
  • Setup of institutions ATMS, DDA/Savings Time, Loan products, etc.
  • Clearing house / SWITCH certifications

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